HP Omnibook PC - Password Removal Form
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...owner) attesting ownership: (print sign PLEASE FAX THE ABOVE PROOF-OF-OWNERSHIP TO THE NUMBER PROVIDED TO YOU BY HP SUPPORT Possible fee based support, Once all information is received, we will contact you via phone or fax to ...completed and faxed to complete the password removal process. Serial Number (e.g., TW12345678, US12345678, etc 2. From whom was the notebook acquired? (Company, store, gift, etc 3. By signing and submitting this form requesting a BIOS password removal, you...the following options must be held responsible for Hewlett Packard OmniBook/Pavilion password removals.
...owner) attesting ownership: (print sign PLEASE FAX THE ABOVE PROOF-OF-OWNERSHIP TO THE NUMBER PROVIDED TO YOU BY HP SUPPORT Possible fee based support, Once all information is received, we will contact you via phone or fax to ...completed and faxed to complete the password removal process. Serial Number (e.g., TW12345678, US12345678, etc 2. From whom was the notebook acquired? (Company, store, gift, etc 3. By signing and submitting this form requesting a BIOS password removal, you...the following options must be held responsible for Hewlett Packard OmniBook/Pavilion password removals.
HP Notebook PC - Operating with a Windows 2000 Upgrade
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... settings in this document are still present. Note: Check the HP Customer Care website for the latest available drivers and programs for "Auto Suspend on Undock" and "Auto Turn-on on the HP Notebook PC (www.hp.com/omnibook/support/). Allow time-out. Click Start, Shut Down, Shut down... is explained below. Press Fn+F12 Hibernate. -or- Press blue power button (in default setting, "None") Standby (HP term) or Display Off (Microsoft). -or- Saves...
... settings in this document are still present. Note: Check the HP Customer Care website for the latest available drivers and programs for "Auto Suspend on Undock" and "Auto Turn-on on the HP Notebook PC (www.hp.com/omnibook/support/). Allow time-out. Click Start, Shut Down, Shut down... is explained below. Press Fn+F12 Hibernate. -or- Press blue power button (in default setting, "None") Standby (HP term) or Display Off (Microsoft). -or- Saves...
HP Notebook PC - Operating with a Windows 2000 Upgrade
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... the setting for your HP Notebook PC model at the critical battery threshold (low-battery condition), you installed the HPCI applet (discussed below, under Windows 2000: • Fn+S (HP Standby mode). • Fn+R (HP Suspend mode). Hibernate time-out: 4 hrs. Enable Hibernate support....ACPI BIOS before installing Windows 2000. For proper Hibernate operation at www.hp.com/omnibook/support/.) Using the Fn Keys These HP Notebook PC Fn keys do not work under "Docking and Other Enhanced HP Functionality"). Alarms Advanced On battery power: Critical battery alarm, power ...
... the setting for your HP Notebook PC model at the critical battery threshold (low-battery condition), you installed the HPCI applet (discussed below, under Windows 2000: • Fn+S (HP Standby mode). • Fn+R (HP Suspend mode). Hibernate time-out: 4 hrs. Enable Hibernate support....ACPI BIOS before installing Windows 2000. For proper Hibernate operation at www.hp.com/omnibook/support/.) Using the Fn Keys These HP Notebook PC Fn keys do not work under "Docking and Other Enhanced HP Functionality"). Alarms Advanced On battery power: Critical battery alarm, power ...
HP Notebook PC - Operating with a Windows 2000 Upgrade
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... a card or module before unplugging it .) Docking and Other Enhanced HP Functionality Proper OmniBook docking and other problems. To remove a plug-in your OmniBook model at www.hp.com/omnibook/support). Then restart the HP Notebook PC. in Control Panel) to reboot. (If the computer is available ...through the HP website (check Software and Drivers for the device you must first turn...
... a card or module before unplugging it .) Docking and Other Enhanced HP Functionality Proper OmniBook docking and other problems. To remove a plug-in your OmniBook model at www.hp.com/omnibook/support). Then restart the HP Notebook PC. in Control Panel) to reboot. (If the computer is available ...through the HP website (check Software and Drivers for the device you must first turn...
HP Notebook PC - Operating with a Windows 2000 Upgrade
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..., and then clear its Mute setting. (Double-click the speaker icon in the task bar, then select Options, Properties. Troubleshooting HP Notebook PC Operation with Windows 2000 PC Card (PCMCIA) If a Xircom CE2 (IIps) PC LAN card does not work under Windows 2000 because they conflict with the Standard Game Port in the Device Manager...
..., and then clear its Mute setting. (Double-click the speaker icon in the task bar, then select Options, Properties. Troubleshooting HP Notebook PC Operation with Windows 2000 PC Card (PCMCIA) If a Xircom CE2 (IIps) PC LAN card does not work under Windows 2000 because they conflict with the Standard Game Port in the Device Manager...
HP OmniBook - DiagTools User's Guide
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The Support Ticket 5-1 What is the Support Ticket 5-2 Creating a Support Ticket 5-2 Retrieving a Support Ticket 5-3 Adding Comments to the Support Ticket 5-4 Hewlett-Packard Support and Information Services 6-1 Your HP Authorized Reseller 6-2 Hewlett-Packard Information Services 6-3 HP Notebook World Wide Web 6-3 HP Customer Care World Wide Web 6-3 iv
The Support Ticket 5-1 What is the Support Ticket 5-2 Creating a Support Ticket 5-2 Retrieving a Support Ticket 5-3 Adding Comments to the Support Ticket 5-4 Hewlett-Packard Support and Information Services 6-1 Your HP Authorized Reseller 6-2 Hewlett-Packard Information Services 6-3 HP Notebook World Wide Web 6-3 HP Customer Care World Wide Web 6-3 iv
HP OmniBook - DiagTools User's Guide
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... help you diagnose hardware-related problems on an HP notebook computer • Understand the purpose of DiagTools • Learn how to use DiagTools • Know what to do when a test fails • Provide HP-dedicated support agents with a PC is diagnosis. Overview of DiagTools The DiagTools utility.... Hardware detection is described in -depth testing and diagnosis of the PC as a whole. Who Should Read This Book This manual is for anyone who wants to: • Diagnose hardware problems on an HP notebook computer. HP's DiagTools helps you to get more information and support. This is ...
... help you diagnose hardware-related problems on an HP notebook computer • Understand the purpose of DiagTools • Learn how to use DiagTools • Know what to do when a test fails • Provide HP-dedicated support agents with a PC is diagnosis. Overview of DiagTools The DiagTools utility.... Hardware detection is described in -depth testing and diagnosis of the PC as a whole. Who Should Read This Book This manual is for anyone who wants to: • Diagnose hardware problems on an HP notebook computer. HP's DiagTools helps you to get more information and support. This is ...
HP OmniBook - DiagTools User's Guide
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... of DiagTools for information about HP Electronic Information Services, refer to Get the Diagnostics Software Always use the latest version of DiagTools and documentation on the following HP notebook computers: • All HP notebook computers released after February, 1999. • OmniBook 900. • OmniBook 2100. • OmniBook 3100. • OmniBook 4100 series. • OmniBook 7100 series. • OmniBook XE series. • Pavilion...
... of DiagTools for information about HP Electronic Information Services, refer to Get the Diagnostics Software Always use the latest version of DiagTools and documentation on the following HP notebook computers: • All HP notebook computers released after February, 1999. • OmniBook 900. • OmniBook 2100. • OmniBook 3100. • OmniBook 4100 series. • OmniBook 7100 series. • OmniBook XE series. • Pavilion...
HP OmniBook - DiagTools User's Guide
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...drive (the F10 method). Downloading the Latest Version from the Web You can download the latest version of these notebook computers have the option to page 6-3. 1-2 All HP notebook PCs have been loaded. However, first you must not be run DiagTools from the hard disk drive. • Floppy... Diskette Method The PC boots (or starts) from the floppy diskette. DiagTools will function correctly only under the DOS operating ...
...drive (the F10 method). Downloading the Latest Version from the Web You can download the latest version of these notebook computers have the option to page 6-3. 1-2 All HP notebook PCs have been loaded. However, first you must not be run DiagTools from the hard disk drive. • Floppy... Diskette Method The PC boots (or starts) from the floppy diskette. DiagTools will function correctly only under the DOS operating ...
HP OmniBook - DiagTools User's Guide
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... installation, run diaginst if it is present in Windows, double-click the file. 1-3 It is present in Windows, double-click the file. -or- For an HP notebook PC with TopTools installed, check whether the DiagTools tab can be downloaded free of the following to create the DiagTools floppy diskette locally. A compressed file (with... Drivers\Hputils or Dmi\Hpdiags directory on the hard disk. the document you may be able to create an DiagTools floppy diskette: • On an HP notebook computer with the notebook PC.
... installation, run diaginst if it is present in Windows, double-click the file. 1-3 It is present in Windows, double-click the file. -or- For an HP notebook PC with TopTools installed, check whether the DiagTools tab can be downloaded free of the following to create the DiagTools floppy diskette locally. A compressed file (with... Drivers\Hputils or Dmi\Hpdiags directory on the hard disk. the document you may be able to create an DiagTools floppy diskette: • On an HP notebook computer with the notebook PC.
HP OmniBook - DiagTools User's Guide
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... hard disk. Quit all applications, shut down Windows and restart the computer. • Your computer may experience the following : 1. Restart PC. 2. You may not support this method, or you must have the correct configuration to page 1-8). This message appears quickly, so pay ... click the Start button then select Shut Down - When the PC starts, after the HP logo appears. • This happens when the PC is starting from a floppy diskette (refer to page 1-2). 1-7 To identify whether you have an HP notebook PC that displays a prompt to run DiagTools from the Hibernate mode...
... hard disk. Quit all applications, shut down Windows and restart the computer. • Your computer may experience the following : 1. Restart PC. 2. You may not support this method, or you must have the correct configuration to page 1-8). This message appears quickly, so pay ... click the Start button then select Shut Down - When the PC starts, after the HP logo appears. • This happens when the PC is starting from a floppy diskette (refer to page 1-2). 1-7 To identify whether you have an HP notebook PC that displays a prompt to run DiagTools from the Hibernate mode...
HP OmniBook - DiagTools User's Guide
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... System Test What is Tested What is an advanced test) o Basic parallel port test 3-6 this is Tested Although the following list varies slightly for different HP notebook products, the basic tests typically include the following: • Basic Functionality Tests, to verify the correct functioning of the processor and subsystems: o Basic processor functionality...
... System Test What is Tested What is an advanced test) o Basic parallel port test 3-6 this is Tested Although the following list varies slightly for different HP notebook products, the basic tests typically include the following: • Basic Functionality Tests, to verify the correct functioning of the processor and subsystems: o Basic processor functionality...
HP OmniBook - DiagTools User's Guide
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There are two ways of tests available for unique HP notebook devices. Refer to test. The following components are disabled in the menu • In a batch, by selecting the test in the PC's Setup program. Select the desired test by the user. At the top menu bar, select the component to "... an advanced test, do not have a SCSI controller, the SCSI menu in the advanced tests will be disabled if they are not appropriate for your PC or if devices are available: • System: processor and sub-system tests • Memory: BIOS, main memory, and cache memory tests • ...
There are two ways of tests available for unique HP notebook devices. Refer to test. The following components are disabled in the menu • In a batch, by selecting the test in the PC's Setup program. Select the desired test by the user. At the top menu bar, select the component to "... an advanced test, do not have a SCSI controller, the SCSI menu in the advanced tests will be disabled if they are not appropriate for your PC or if devices are available: • System: processor and sub-system tests • Memory: BIOS, main memory, and cache memory tests • ...
HP OmniBook - DiagTools User's Guide
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.... To view and modify the support ticket, you ran the diagnostics from the hard drive by how you ran the diagnostics from the HP notebook web site, http://www.hp.com/notebooks. • In Windows Explorer, double-click C:\DMI\HPDIAGS\HPSUPPT.EXE. This stores the support ticket, HPSUPPT.TXT, in the C:\DMI\HPDIAGS directory...
.... To view and modify the support ticket, you ran the diagnostics from the hard drive by how you ran the diagnostics from the HP notebook web site, http://www.hp.com/notebooks. • In Windows Explorer, double-click C:\DMI\HPDIAGS\HPSUPPT.EXE. This stores the support ticket, HPSUPPT.TXT, in the C:\DMI\HPDIAGS directory...
HP OmniBook - DiagTools User's Guide
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...Resellers can also offer consulting services tailored to your country. 6-2 Authorized HP Resellers can also answer questions regarding non-HP hardware, software and systems as well as will third party support services, or the HP Customer Support organization in your specific needs regarding product development or custom...intended for, or not commonly used with its configuration and environment. Hewlett-Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP notebook equipment and are familiar with the...
...Resellers can also offer consulting services tailored to your country. 6-2 Authorized HP Resellers can also answer questions regarding non-HP hardware, software and systems as well as will third party support services, or the HP Customer Support organization in your specific needs regarding product development or custom...intended for, or not commonly used with its configuration and environment. Hewlett-Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP notebook equipment and are familiar with the...
HP OmniBook - DiagTools User's Guide
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... Wide Web server to -date information is always available. http://www.hp.com/notebooks HP Customer Care World Wide Web Access the HP Customer Care World Wide Web server for e-mail support, technical information, and software updates. http://www.hp.com/cposupport/eschome.html 6-3 Hewlett-Packard Support and Information Services Hewlett-Packard Information Services Hewlett...
... Wide Web server to -date information is always available. http://www.hp.com/notebooks HP Customer Care World Wide Web Access the HP Customer Care World Wide Web server for e-mail support, technical information, and software updates. http://www.hp.com/cposupport/eschome.html 6-3 Hewlett-Packard Support and Information Services Hewlett-Packard Information Services Hewlett...
HP OmniBook DiagTools - User Guide
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... is described in solving a problem with more information and support. OmniBook DiagTools is a complete record of the test results and the PC's configuration. HP's OmniBook DiagTools helps you diagnose hardware-related problems on an OmniBook notebook PC • Understand the purpose of OmniBook DiagTools • Learn how to use OmniBook DiagTools • Know what to do when a test fails...
... is described in solving a problem with more information and support. OmniBook DiagTools is a complete record of the test results and the PC's configuration. HP's OmniBook DiagTools helps you diagnose hardware-related problems on an OmniBook notebook PC • Understand the purpose of OmniBook DiagTools • Learn how to use OmniBook DiagTools • Know what to do when a test fails...
HP OmniBook 900 Reference Guide
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... adapter and power cord. • Lithium-ion battery. • The OmniBook User's Handbook. • Quick Start sheet. • OmniBook Recovery CD. Reference Guide 11 Introducing the OmniBook Taking Inventory Taking Inventory The HP OmniBook 900 represents a category of HP notebook computers for highly mobile professionals who want a notebook PC with the performance and expansion for everyday use, as well as...
... adapter and power cord. • Lithium-ion battery. • The OmniBook User's Handbook. • Quick Start sheet. • OmniBook Recovery CD. Reference Guide 11 Introducing the OmniBook Taking Inventory Taking Inventory The HP OmniBook 900 represents a category of HP notebook computers for highly mobile professionals who want a notebook PC with the performance and expansion for everyday use, as well as...
HP OmniBook 900 Reference Guide
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... hotel room, draw the curtains. Using Your Mobile Computer • Position the computer so your HP OmniBook computer virtually anywhere, anytime. Your wrists should help keep your lower back. If your notebook computer display to support your feet. • Adjust the height of your arms in a neutral... Adjust the angle of a desktop unit. This is not available, you can use a rolled-up or down. Operating the OmniBook Working in Comfort Your HP OmniBook Computer You can use your wrists and hands are using your portable computer as your primary computer, or using a phone book...
... hotel room, draw the curtains. Using Your Mobile Computer • Position the computer so your HP OmniBook computer virtually anywhere, anytime. Your wrists should help keep your lower back. If your notebook computer display to support your feet. • Adjust the height of your arms in a neutral... Adjust the angle of a desktop unit. This is not available, you can use a rolled-up or down. Operating the OmniBook Working in Comfort Your HP OmniBook Computer You can use your wrists and hands are using your portable computer as your primary computer, or using a phone book...
HP OmniBook 900 Reference Guide
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Reference Guide 47 When traveling, be sure to carry your computer properly to minimize strain on your left and right hands and shoulders. Shift the bag containing your notebook equipment frequently between approximately 1.4 and 3.7 kilos (3 and 8 pounds). Operating the OmniBook Working in Comfort • Portable computers weigh between your body.
Reference Guide 47 When traveling, be sure to carry your computer properly to minimize strain on your left and right hands and shoulders. Shift the bag containing your notebook equipment frequently between approximately 1.4 and 3.7 kilos (3 and 8 pounds). Operating the OmniBook Working in Comfort • Portable computers weigh between your body.