Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
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...If there are installed on your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Check your computer, and find onscreen guides for your dock by model) Explore HP and Partner software and online services that are no onscreen guides. Using ...the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information ...
...If there are installed on your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Check your computer, and find onscreen guides for your dock by model) Explore HP and Partner software and online services that are no onscreen guides. Using ...the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information ...
Getting Started
Page 58
...restarting the computer, see "Preparing to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot ...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
...restarting the computer, see "Preparing to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot ...Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance.
Getting Started
Page 64
... you to enjoy this computer for more than 20 years. Ensuring the health of you can also actually reduce the life of your HP PC from going to sleep and thereby waste power? Screen savers can help Recycle your old computer with the environment in the production of ...committed to using the safest materials in mind. The packaging that screen savers can prevent your monitor by increasing the number of it can help . HP PCs keep energy needs to a minimum, saving you for your carbon footprint. The power to make a change Thank you money and reducing your purchase...
... you to enjoy this computer for more than 20 years. Ensuring the health of you can also actually reduce the life of your HP PC from going to sleep and thereby waste power? Screen savers can help Recycle your old computer with the environment in the production of ...committed to using the safest materials in mind. The packaging that screen savers can prevent your monitor by increasing the number of it can help . HP PCs keep energy needs to a minimum, saving you for your carbon footprint. The power to make a change Thank you money and reducing your purchase...
Getting Started Guide
Page 3
...2) numbering system. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of the different measuring systems, you ...may not be smaller than the size stated in the product specifications, in the documentation, or on the PC. 2. Hard disk drives are described and advertised by Microsoft Windows and the size advertised. Microsoft Windows and other programs, such as advertised....
...2) numbering system. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of the different measuring systems, you ...may not be smaller than the size stated in the product specifications, in the documentation, or on the PC. 2. Hard disk drives are described and advertised by Microsoft Windows and the size advertised. Microsoft Windows and other programs, such as advertised....
Getting Started Guide
Page 8
...Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety ...& Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Safety information For more information...
...Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety ...& Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Safety information For more information...
Getting Started Guide
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... to meet the rigorous standards that expanding and upgrading are proud to make this a key differentiator for help 1. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. ● Purchase date Please take a moment to write down your product information for...addition, we have placed a security seal on your computer to purchase a desktop computer! Support information Don't forget to : http://www.hp.com/apac/register. For help with setting up and using your decision to indicate that are preinstalled on your computer. We are key benefits...
... to meet the rigorous standards that expanding and upgrading are proud to make this a key differentiator for help 1. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. ● Purchase date Please take a moment to write down your product information for...addition, we have placed a security seal on your computer to purchase a desktop computer! Support information Don't forget to : http://www.hp.com/apac/register. For help with setting up and using your decision to indicate that are preinstalled on your computer. We are key benefits...
Getting Started Guide
Page 32
...your PC and/or in the CD/DVD provided in the box. These services are described in printed format, you may be repaired or to have parts replaced, you have two choices: ● You can easily replace many of repair, as many times we can find the expressly provided HP ...Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; In countries/regions where the warranty is still available. For...
...your PC and/or in the CD/DVD provided in the box. These services are described in printed format, you may be repaired or to have parts replaced, you have two choices: ● You can easily replace many of repair, as many times we can find the expressly provided HP ...Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; In countries/regions where the warranty is still available. For...
HP Limited Warranty and Support Guide
Page 9
.... Software technical support includes assistance with that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the removable media to determine system or...
.... Software technical support includes assistance with that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the removable media to determine system or...
HP Limited Warranty and Support Guide
Page 11
...HP Real Time Chat with hardware and software questions. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP...hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Telephone support is free during your HP... products. Click Start, and then click Help and Support. Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. Go to: http://register.hp....com Where to : http://www.hp.com/support ... English, Spanish (U.S. HP Total Care HP Total Care provides fast...
...HP Real Time Chat with hardware and software questions. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP...hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Telephone support is free during your HP... products. Click Start, and then click Help and Support. Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. Go to: http://register.hp....com Where to : http://www.hp.com/support ... English, Spanish (U.S. HP Total Care HP Total Care provides fast...
HP Limited Warranty and Support Guide
Page 13
... contained herein is sensitive to the environment and has a program, Planet Partners, to make it shows information about one partition on the PC. 2 Press the F10 key. Because of the different measuring systems, you may see a difference between the size reported by manufacturers in...on the latest support topics. Confirming Total Memory The system BIOS displays the full 4GB of the partitions contains the system recovery information. HP Planet Partners HP is subject to reclaim your old equipment even if it is as FDISK, use the binary (base 2) numbering system. One of...
... contained herein is sensitive to the environment and has a program, Planet Partners, to make it shows information about one partition on the PC. 2 Press the F10 key. Because of the different measuring systems, you may see a difference between the size reported by manufacturers in...on the latest support topics. Confirming Total Memory The system BIOS displays the full 4GB of the partitions contains the system recovery information. HP Planet Partners HP is subject to reclaim your old equipment even if it is as FDISK, use the binary (base 2) numbering system. One of...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 11
... number, model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system •...
... number, model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system •...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 12
...power cord grounding plug. WARNING: To reduce the risk of serious injury read the Safety & Comfort Guide. Go to: http://register.hp.com Where to use ergonomically correct lifting procedures when moving the computer. Click Start, and then click Help and Support. WARNING: The ...safety feature. • Plug the power cord in the User Guides folder. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • E-...
...power cord grounding plug. WARNING: To reduce the risk of serious injury read the Safety & Comfort Guide. Go to: http://register.hp.com Where to use ergonomically correct lifting procedures when moving the computer. Click Start, and then click Help and Support. WARNING: The ...safety feature. • Plug the power cord in the User Guides folder. be heavy; Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • E-...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 14
...,576 bytes, and one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. One of installed memory. 1 Turn on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of the partitions contains the system recovery information... contained herein is subject to be available because of the hard disk drive is equal to 1,073,741,824 bytes. The BIOS menu displays. HP will help you may appear to change without notice. © Copyright 2011 Hewlett-Packard Development Company, L.P. 12 Confirm the Total Installed Memory. ...
...,576 bytes, and one gigabyte (GB) is as FDISK, use the binary (base 2) numbering system. One of installed memory. 1 Turn on the PC. 2 Press the F10 key. Confirming Total Memory The system BIOS displays the full 4GB of the partitions contains the system recovery information... contained herein is subject to be available because of the hard disk drive is equal to 1,073,741,824 bytes. The BIOS menu displays. HP will help you may appear to change without notice. © Copyright 2011 Hewlett-Packard Development Company, L.P. 12 Confirm the Total Installed Memory. ...
Troubleshooting & Maintenance Guide
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... the System Recovery information. The BIOS menu is subject to another language without the prior written consent of its software on the PC. 2. The information contained herein is displayed. Nothing herein should be photocopied, reproduced, or translated to change without notice. Box 4010...Microsoft Windows reports smaller capacity in the Windows Explorer tool and in this document may see a difference between the size reported by HP. No part of this copyright protection technology must be available because of memory For computers with 4 GB of system resource requirements...
... the System Recovery information. The BIOS menu is subject to another language without the prior written consent of its software on the PC. 2. The information contained herein is displayed. Nothing herein should be photocopied, reproduced, or translated to change without notice. Box 4010...Microsoft Windows reports smaller capacity in the Windows Explorer tool and in this document may see a difference between the size reported by HP. No part of this copyright protection technology must be available because of memory For computers with 4 GB of system resource requirements...