Limited Warranty and Support Guide - Refurbished
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.... Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY...
.... Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY...
Limited Warranty and Support Guide - Refurbished
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... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On receiving the replacement unit you must: (a) have a representative present when HP provides warranty services at : http://www.hp.com/support 9 HP will be required to return the defective unit back to replace yourself based on instructions and documentation provided by HP to provide timely support; (d) ensure that arrives with product specifications and supported configurations. HP...
... diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On receiving the replacement unit you must: (a) have a representative present when HP provides warranty services at : http://www.hp.com/support 9 HP will be required to return the defective unit back to replace yourself based on instructions and documentation provided by HP to provide timely support; (d) ensure that arrives with product specifications and supported configurations. HP...
Limited Warranty and Support Guide - Refurbished
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... Center, run the hardware diagnostic tools that are preinstalled on your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. Click Start, and then click Help and Support. Telephone support is free during your HP products. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting...
... Center, run the hardware diagnostic tools that are preinstalled on your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. Click Start, and then click Help and Support. Telephone support is free during your HP products. Go to: http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting...
Limited Warranty and Support Guide
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... OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of end-user-replaceable HP or HP-approved parts if available for your own installation of HP. HP IS...
... OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of end-user-replaceable HP or HP-approved parts if available for your own installation of HP. HP IS...
Limited Warranty and Support Guide
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... and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Under the terms of the product to and from your location, repair it, and return it back to your site; (b) notify HP if products are being used in an environment that all component replacements, support uplift contracts are...
... and Return Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Under the terms of the product to and from your location, repair it, and return it back to your site; (b) notify HP if products are being used in an environment that all component replacements, support uplift contracts are...
Limited Warranty and Support Guide
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... calling the Customer Care Center, run the hardware diagnostic tools that is an important safety feature. • Plug the power cord in the User Guides folder. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Safety Information...
... calling the Customer Care Center, run the hardware diagnostic tools that is an important safety feature. • Plug the power cord in the User Guides folder. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Safety Information...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...; Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to find additional troubleshooting help. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set...
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to find additional troubleshooting help. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set...
Getting Started Guide
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...; Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. HP Support Assistant...
...; Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. HP Support Assistant...
Getting Started Guide
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The grounding plug is currently running. (Click Start > Control Panel and double-click System. be heavy; Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer is an important safety feature. • Plug the power cord in a location away from the electrical outlet. Open your equipment: • Place the...
The grounding plug is currently running. (Click Start > Control Panel and double-click System. be heavy; Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer is an important safety feature. • Plug the power cord in a location away from the electrical outlet. Open your equipment: • Place the...
Getting Started Guide
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... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you wish to install each downloaded update. 4. Select your computer operating system. Select your country and language, if necessary, and click Support & Drivers. Protecting your computer ENWW c. Look in the product field, and press Enter. Click Start, click All Programs, and then click HP User Manuals or...
... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you wish to install each downloaded update. 4. Select your computer operating system. Select your country and language, if necessary, and click Support & Drivers. Protecting your computer ENWW c. Look in the product field, and press Enter. Click Start, click All Programs, and then click HP User Manuals or...
Getting Started Guide
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... this step and follow the instructions provided by using Online Services: a. ENWW Connecting to install the new software. If you already have an account with an ISP, skip this computer. Using your Internet connection through your computer. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by...
... this step and follow the instructions provided by using Online Services: a. ENWW Connecting to install the new software. If you already have an account with an ISP, skip this computer. Using your Internet connection through your computer. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by...
Getting Started Guide
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... computer. 8 Chapter 3 Troubleshooting and maintenance ENWW When drive activity stops, remove the disc and press the spacebar on the monitor. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Screen is not lit. Press the Power button to turn off .
... computer. 8 Chapter 3 Troubleshooting and maintenance ENWW When drive activity stops, remove the disc and press the spacebar on the monitor. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Screen is not lit. Press the Power button to turn off .
Getting Started Guide
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... move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the keyboard to the back of your computer, and then restart your computer. After the shutdown is complete, unplug and reconnect the mouse connector to save changes in all open program. 2. Repeat step 1 and step 2 to Shut Down. Use the arrow keys...
... move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the keyboard to the back of your computer, and then restart your computer. After the shutdown is complete, unplug and reconnect the mouse connector to save changes in all open program. 2. Repeat step 1 and step 2 to Shut Down. Use the arrow keys...
Getting Started Guide
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.... Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are connected to connect analog speakers. If you use the monitor front-panel Volume button to your computer (or speaker system). Ensure that they are turned on the back of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom...
.... Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are connected to connect analog speakers. If you use the monitor front-panel Volume button to your computer (or speaker system). Ensure that they are turned on the back of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom...
Getting Started Guide
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... in use before the software was installed. Restores the software (if it on again. Run the wireless setup wizard: 1. Your computer might damage the network adapter. Restores your Internet connection type. System Recovery (see Updating device drivers, following). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Update the drivers (see System recovery on -screen instructions. ENWW Software troubleshooting 13 Under Network and Internet, click Connect to a local area network (LAN).
... in use before the software was installed. Restores the software (if it on again. Run the wireless setup wizard: 1. Your computer might damage the network adapter. Restores your Internet connection type. System Recovery (see Updating device drivers, following). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Update the drivers (see System recovery on -screen instructions. ENWW Software troubleshooting 13 Under Network and Internet, click Connect to a local area network (LAN).
Getting Started Guide
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... installed on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a System Restore: 1. Or, to revert to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Start...
... installed on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a System Restore: 1. Or, to revert to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Start...
Getting Started Guide
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... the boot menu. If you are prompted to back up your files, and then click Next. 10. Use the arrow keys to select the USB device and press Enter to choose between running System Recovery from the computer except the monitor, keyboard, and mouse. 5. If you created or installed. When the Recovery Manager is not responding, press and hold the Power button for your hard disk drive. Store the recovery media in...
... the boot menu. If you are prompted to back up your files, and then click Next. 10. Use the arrow keys to select the USB device and press Enter to choose between running System Recovery from the computer except the monitor, keyboard, and mouse. 5. If you created or installed. When the Recovery Manager is not responding, press and hold the Power button for your hard disk drive. Store the recovery media in...
Getting Started Guide
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... four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer. We are preinstalled on your computer to purchase a desktop computer! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. Click Start, and then click Help...
... four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer. We are preinstalled on your computer to purchase a desktop computer! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. Click Start, and then click Help...
Getting Started Guide
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... the updates from the time you . Problems? Easy to reach. Getting started Follow the setup poster for your computer. Go to your system and turning it , click Start, then click Help and Support). If you have completely set up . See what you suggestions on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will give you need...
... the updates from the time you . Problems? Easy to reach. Getting started Follow the setup poster for your computer. Go to your system and turning it , click Start, then click Help and Support). If you have completely set up . See what you suggestions on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will give you need...