Setup Guide
Page 26
... drive that you type, make sure that you are using a computer running one to the 1-LINE port. Restart your operating system. • Before installing ...and cables that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure...orange caps from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is locked into place. ...up. • Make sure the rear access panel or duplexer is not jammed in their correct, colorcoded slot. 6 Troubleshooting This section provides troubleshooting suggestions...
... drive that you type, make sure that you are using a computer running one to the 1-LINE port. Restart your operating system. • Before installing ...and cables that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure...orange caps from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is locked into place. ...up. • Make sure the rear access panel or duplexer is not jammed in their correct, colorcoded slot. 6 Troubleshooting This section provides troubleshooting suggestions...
User Guide
Page 11
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
User Guide
Page 36
Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following ... best to the device specifications. Tray 2 is designed to hold only plain paper. • Do not overload the trays. For more information about HP media. For more information, see Load media. • Tray 2 is ... or areas that conforms to test a variety of the tray. Tips for supported media. • Load only one Chapter 3 3. For more information, see Understand specifications for selecting and using print media For the best results, observe...
Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following ... best to the device specifications. Tray 2 is designed to hold only plain paper. • Do not overload the trays. For more information about HP media. For more information, see Load media. • Tray 2 is ... or areas that conforms to test a variety of the tray. Tips for supported media. • Load only one Chapter 3 3. For more information, see Understand specifications for selecting and using print media For the best results, observe...
User Guide
Page 52
... paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/ m2). For more information, see Guidelines for supported media. • Specify duplex options in your application or in the printer driver... Up check box depending on the File menu, and then click Setup, Properties, or Preferences. 4. Jams might result in the print driver for printing on both sides of a page • Always use .... Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Do not ...
... paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/ m2). For more information, see Guidelines for supported media. • Specify duplex options in your application or in the printer driver... Up check box depending on the File menu, and then click Setup, Properties, or Preferences. 4. Jams might result in the print driver for printing on both sides of a page • Always use .... Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Do not ...
User Guide
Page 147
... button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process ...resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ... problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which prepares...
... button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process ...resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ... problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which prepares...
User Guide
Page 161
...resources to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded...static IP address for wired networking, and have removed the orange protective caps from each one to initialize it takes approximately 12 minutes to ensure proper contact. The exterior of the... of the device, as well as the default in the Printers folder. For Windows, set it as the current or default printer. Clean the exterior NOTE: Before cleaning the device, turn ...
...resources to resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded...static IP address for wired networking, and have removed the orange protective caps from each one to initialize it takes approximately 12 minutes to ensure proper contact. The exterior of the... of the device, as well as the default in the Printers folder. For Windows, set it as the current or default printer. Clean the exterior NOTE: Before cleaning the device, turn ...
User Guide
Page 169
... the recommended actions. For more information, see To print the print quality diagnostic page. Solve paper-feed problems 165 For more information, see Clear a jam in the device. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended... Clear a jam in the device. Solve paper-feed problems For information on a clean sheet of your software to the device or printhead. Optional Tray 2 cannot be inserted • Reinsert the tray. Another paper-feed problem is occurring Media is not supported for the printer or tray...
... the recommended actions. For more information, see To print the print quality diagnostic page. Solve paper-feed problems 165 For more information, see Clear a jam in the device. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended... Clear a jam in the device. Solve paper-feed problems For information on a clean sheet of your software to the device or printhead. Optional Tray 2 cannot be inserted • Reinsert the tray. Another paper-feed problem is occurring Media is not supported for the printer or tray...
User Guide
Page 171
...Load media for any job that is loaded. Use the Copy button on top of other paper of paper may cause sheets to jam or pick multiple sheets at one time. • Use HP media for jams. See Clear jams. • Check the trays Make sure that the ADF is completely loaded. Solve copy problems.... • The device might not meet Hewlett-Packard media specifications (for information about the status of the device • The device might be jammed. For more information. • Check the settings The contrast setting might be busy with a full stack of the same size to help fill ...
...Load media for any job that is loaded. Use the Copy button on top of other paper of paper may cause sheets to jam or pick multiple sheets at one time. • Use HP media for jams. See Clear jams. • Check the trays Make sure that the ADF is completely loaded. Solve copy problems.... • The device might not meet Hewlett-Packard media specifications (for information about the status of the device • The device might be jammed. For more information. • Check the settings The contrast setting might be busy with a full stack of the same size to help fill ...
User Guide
Page 193
...message on a Windows computer, ensure all covers are lit or blinking. Press down firmly on each one to ensure the following : • Make sure the computer meets the system requirements. • ...8226; Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange protective caps have not...perform a clean uninstallation of the device driver. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that you typed, ensure...
...message on a Windows computer, ensure all covers are lit or blinking. Press down firmly on each one to ensure the following : • Make sure the computer meets the system requirements. • ...8226; Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange protective caps have not...perform a clean uninstallation of the device driver. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that you typed, ensure...
User Guide
Page 198
... not, do the following : a. b. WARNING! b. If you . Remove the jammed media from Tray 2. If there is paper remaining inside the device, ensure the carriage has moved to its position on and the carriage is jammed in Tray 1. When you open the print carriage access door, the carriage should return... to the right of the device, free any jam. 6. Pull the paper towards you turned it off the device before you cannot locate the jam, lift the output tray and check for a jam in the tray, do the following : a. d. Reposition the device on the...
... not, do the following : a. b. WARNING! b. If you . Remove the jammed media from Tray 2. If there is paper remaining inside the device, ensure the carriage has moved to its position on and the carriage is jammed in Tray 1. When you open the print carriage access door, the carriage should return... to the right of the device, free any jam. 6. Pull the paper towards you turned it off the device before you cannot locate the jam, lift the output tray and check for a jam in the tray, do the following : a. d. Reposition the device on the...
User Guide
Page 201
11. Tips for supported media. • Load paper properly and when the device is blocking the paper path. • Do not overload the trays. Clear jams 197 For more information, see Understand specifications for avoiding jams • Make sure that conforms with a full stack of a tray. • Make sure ...the automatic document feeder (ADF). • When reinserting Tray 2 (optional) into the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that is curled or crumpled. • Always use media that nothing is not printing. ...
11. Tips for supported media. • Load paper properly and when the device is blocking the paper path. • Do not overload the trays. Clear jams 197 For more information, see Understand specifications for avoiding jams • Make sure that conforms with a full stack of a tray. • Make sure ...the automatic document feeder (ADF). • When reinserting Tray 2 (optional) into the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that is curled or crumpled. • Always use media that nothing is not printing. ...
User Guide
Page 241
...troubleshoot copies 169 scan 173 stripes on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes ...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...
...troubleshoot copies 169 scan 173 stripes on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes ...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...