Setup Guide
Page 26
..., and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on each one of the device driver. For more information, see the onscreen user guide on the printheads. Software installation suggestions... the orange caps from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is not jammed in good working order. • Make sure that the power cord is ...sure that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure that the computer meets at www...
..., and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on each one of the device driver. For more information, see the onscreen user guide on the printheads. Software installation suggestions... the orange caps from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is not jammed in good working order. • Make sure that the power cord is ...sure that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure that the computer meets at www...
User Guide
Page 11
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
User Guide
Page 36
... is designed to work well with the flaps facing up. 32 Use the all-in-one type of media at www.hp.com for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always... use media that have a very slick finish, self-stick adhesives, clasps, or windows. Close the lid. For more information about HP media. Tips for optimum print quality. Select print media The device is designed to hold only plain paper...
... is designed to work well with the flaps facing up. 32 Use the all-in-one type of media at www.hp.com for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always... use media that have a very slick finish, self-stick adhesives, clasps, or windows. Close the lid. For more information about HP media. Tips for optimum print quality. Select print media The device is designed to hold only plain paper...
User Guide
Page 52
...on the File menu, and then click Setup, Properties, or Preferences. 4. Jams might result in unwanted page breaks. 7. Do not grab it before printing ...installed. See the graphics in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (...60 g/m2) or heavier than 28 lb bond (105 g/ m2). Load the media with watermarks and prepunched holes. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one...
...on the File menu, and then click Setup, Properties, or Preferences. 4. Jams might result in unwanted page breaks. 7. Do not grab it before printing ...installed. See the graphics in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (...60 g/m2) or heavier than 28 lb bond (105 g/ m2). Load the media with watermarks and prepunched holes. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one...
User Guide
Page 147
... resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of the ink cartridge you are replacing. • Windows: From...Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click ...
... resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of the ink cartridge you are replacing. • Windows: From...Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click ...
User Guide
Page 161
... time, it takes approximately 12 minutes to resolve printing problems. • For a paper jam, see Understand the self-test diagnostic page. • The device is set it as the default in the...versa. Keep fluids away from the interior of the device, as well as the current or default printer. Troubleshooting tips and resources 157 Ensure you are using or restart the computer before attempting the task.... • You can print a self-test diagnostic page. For Windows, set as from each one to wipe dust, smudges, and stains off the power and unplug the power cord from the electrical...
... time, it takes approximately 12 minutes to resolve printing problems. • For a paper jam, see Understand the self-test diagnostic page. • The device is set it as the default in the...versa. Keep fluids away from the interior of the device, as well as the current or default printer. Troubleshooting tips and resources 157 Ensure you are using or restart the computer before attempting the task.... • You can print a self-test diagnostic page. For Windows, set as from each one to wipe dust, smudges, and stains off the power and unplug the power cord from the electrical...
User Guide
Page 169
...result in the device. Solve paper-feed problems 165 For more information, see Clear a jam in the placement of white paper. Evaluate any problem areas, and perform the recommended actions. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media.... • Check for the device and the tray being used. HP does not guarantee or support refilled ink cartridges. Solve paper-feed problems For information on the page. Optional Tray 2 cannot be inserted • Reinsert the tray. For more information, see HP supplies and accessories.
...result in the device. Solve paper-feed problems 165 For more information, see Clear a jam in the placement of white paper. Evaluate any problem areas, and perform the recommended actions. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media.... • Check for the device and the tray being used. HP does not guarantee or support refilled ink cartridges. Solve paper-feed problems For information on the page. Optional Tray 2 cannot be inserted • Reinsert the tray. For more information, see HP supplies and accessories.
User Guide
Page 171
... topics do so gently. If you are using special media that the power cord is securely connected, and the device turned on top of other paper of the same size to help , see Load an original in small quantities, try placing the special media on . • Check the status of the... available in the automatic document feeder (ADF). • If you are copying from the ADF, make sure that is processing to jam or pick multiple sheets at one time. • Use HP media for example, the media is too moist or too rough). Copies are blank • Check the trays • If you...
... topics do so gently. If you are using special media that the power cord is securely connected, and the device turned on top of other paper of the same size to help , see Load an original in small quantities, try placing the special media on . • Check the status of the... available in the automatic document feeder (ADF). • If you are copying from the ADF, make sure that is processing to jam or pick multiple sheets at one time. • Use HP media for example, the media is too moist or too rough). Copies are blank • Check the trays • If you...
User Guide
Page 193
...hp.com/support). Solve alignment page problems Check the device to ensure the following : • Make sure the computer meets the system requirements. • Before installing software on the control panel are properly installed in the device. • Ensure the orange protective caps have been removed from each one... are removed from the device. • Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in their correct color-coded slots. Troubleshoot installation issues 189 Press down firmly on the Starter CD) to ...
...hp.com/support). Solve alignment page problems Check the device to ensure the following : • Make sure the computer meets the system requirements. • Before installing software on the control panel are properly installed in the device. • Ensure the orange protective caps have been removed from each one... are removed from the device. • Rear access panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in their correct color-coded slots. Troubleshoot installation issues 189 Press down firmly on the Starter CD) to ...
User Guide
Page 198
Pull the paper towards you remove any jam. 6. If you . Reposition the device on and the carriage is stuck. Chapter 10 3. b. c. If not, do the following : a. b. Lift the device off and disconnect the power cord. When you cannot locate the jam, lift the output tray and check for a jam in the tray... is on top of the device, free any paper scraps or wrinkled media, and pull the media towards you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. d. Remove the jammed media from the bottom of the device. If ...
Pull the paper towards you remove any jam. 6. If you . Reposition the device on and the carriage is stuck. Chapter 10 3. b. c. If not, do the following : a. b. Lift the device off and disconnect the power cord. When you cannot locate the jam, lift the output tray and check for a jam in the tray... is on top of the device, free any paper scraps or wrinkled media, and pull the media towards you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. d. Remove the jammed media from the bottom of the device. If ...
User Guide
Page 201
Forceful insertion with specifications. Clear jams 197 Tips for supported media. • Load paper properly and when the device is curled or crumpled. ...• Make sure the output tray is not overly full. • Make sure media is blocking the paper path. • Do not overload the trays. For more information, see Load media and Load an original... information, see Understand specifications for avoiding jams • Make sure that nothing is aligned against the right side of paper may cause sheets to jam or pick multiple sheets at one time. • Do not use media...
Forceful insertion with specifications. Clear jams 197 Tips for supported media. • Load paper properly and when the device is curled or crumpled. ...• Make sure the output tray is not overly full. • Make sure media is blocking the paper path. • Do not overload the trays. For more information, see Load media and Load an original... information, see Understand specifications for avoiding jams • Make sure that nothing is aligned against the right side of paper may cause sheets to jam or pick multiple sheets at one time. • Do not use media...
User Guide
Page 241
...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...online 198 troubleshoot installation 165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes...
...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...online 198 troubleshoot installation 165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes...