Getting Started Guide
Page 1
... and regulatory information, including the European Union Regulatory Notice and compliance statements. Printer registration: www.register.hp.com. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64-90016* A7F64-90016 EN ES ... product features, printing, troubleshooting, and support; Install the HP printer software. as well as a smartphone or tablet). HP Officejet Pro 8610/8620/8630 Get started 1. Set up and using the printer. Windows® 8.1 Click the down arrow in all your...
... and regulatory information, including the European Union Regulatory Notice and compliance statements. Printer registration: www.register.hp.com. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64-90016* A7F64-90016 EN ES ... product features, printing, troubleshooting, and support; Install the HP printer software. as well as a smartphone or tablet). HP Officejet Pro 8610/8620/8630 Get started 1. Set up and using the printer. Windows® 8.1 Click the down arrow in all your...
Getting Started Guide
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... Setup, and then touch Network Setup. 3. If you still cannot connect, turn off the router and the printer, and then turn them back on in the Wireless field. With HP wireless direct, you can help solve many problems you might be connected to the network using a computer running ... to a network. Touch Print Reports. 4. If the wireless signal is loaded in this tool, visit www.hp.com/go /wirelessprinting). If you still have successfully connected the printer to your network or the router manufacturer; Solve wireless problems 1 Make sure the wireless (802.11) light is turned ...
... Setup, and then touch Network Setup. 3. If you still cannot connect, turn off the router and the printer, and then turn them back on in the Wireless field. With HP wireless direct, you can help solve many problems you might be connected to the network using a computer running ... to a network. Touch Print Reports. 4. If the wireless signal is loaded in this tool, visit www.hp.com/go /wirelessprinting). If you still have successfully connected the printer to your network or the router manufacturer; Solve wireless problems 1 Make sure the wireless (802.11) light is turned ...
Getting Started Guide
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.... (see the electronic help (which prepares the printer and ink cartridges for turning off this printer near water, or when you install the software). 8. Anonymous usage information storage: HP cartridges used to improve future HP printers. Install the printer in the documentation that provides an Internet connection. ...message, and then send the email message to the email address assigned to install ink cartridges, make sure you use HP ePrint, the printer must be connected to reduce the risk of injury from fire or electric shock. 1. Read and understand all warnings ...
.... (see the electronic help (which prepares the printer and ink cartridges for turning off this printer near water, or when you install the software). 8. Anonymous usage information storage: HP cartridges used to improve future HP printers. Install the printer in the documentation that provides an Internet connection. ...message, and then send the email message to the email address assigned to install ink cartridges, make sure you use HP ePrint, the printer must be connected to reduce the risk of injury from fire or electric shock. 1. Read and understand all warnings ...
Getting Started Guide
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If the phone cord is provided with the printer, HP recommends that you have subscribed to a DSL/ADSL service, connect a DSL/ADSL filter between the printer port labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack Port labeled 1-LINE on the back of this ...Connect additional devices If you are in one end of the phone cord to connect, connect them as shown in the rest of the printer. English Fax Set up fax; Austria Belgium Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal Spain Sweden Switzerland United Kingdom 2 Connect ...
If the phone cord is provided with the printer, HP recommends that you have subscribed to a DSL/ADSL service, connect a DSL/ADSL filter between the printer port labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack Port labeled 1-LINE on the back of this ...Connect additional devices If you are in one end of the phone cord to connect, connect them as shown in the rest of the printer. English Fax Set up fax; Austria Belgium Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal Spain Sweden Switzerland United Kingdom 2 Connect ...
Getting Started Guide
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... the phone cord is plugged into the correct port •• Checks for a dial tone •• Checks for faxing. If you are setting up HP printers in a PBX phone system that your finger across the screen, and then touch Setup. 2. Contact your finger across the screen, and then touch Setup. 2. ...be compatible with all digital service lines or providers in memory. 1. How do I set up ring pattern detection in digital phone environments? Touch Fax Setup. 3. HP printers are best for information on the confirmation page, select On (Fax Send) or On (Send and Receive).
... the phone cord is plugged into the correct port •• Checks for a dial tone •• Checks for faxing. If you are setting up HP printers in a PBX phone system that your finger across the screen, and then touch Setup. 2. Contact your finger across the screen, and then touch Setup. 2. ...be compatible with all digital service lines or providers in memory. 1. How do I set up ring pattern detection in digital phone environments? Touch Fax Setup. 3. HP printers are best for information on the confirmation page, select On (Fax Send) or On (Send and Receive).
Getting Started Guide
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...document feeder tray. When you can hang up the phone. 1. Ask the sender to Answer setting. Receive a fax automatically By default, the printer automatically answers incoming calls and receives faxes, after the number of your phone company to subscribe to a distinctive ring service or to obtain a ...separate phone line for the printer must respond in the document feeder. 2. On the Home screen, touch and slide your finger across the screen, and then touch Setup. 3....
...document feeder tray. When you can hang up the phone. 1. Ask the sender to Answer setting. Receive a fax automatically By default, the printer automatically answers incoming calls and receives faxes, after the number of your phone company to subscribe to a distinctive ring service or to obtain a ...separate phone line for the printer must respond in the document feeder. 2. On the Home screen, touch and slide your finger across the screen, and then touch Setup. 3....
Getting Started Guide
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...Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help. Reset the printer by multiple devices, ensure that the printer is set to the correct distinctive ring setting for receiving faxes. You might have blocked the sender's phone ...print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help . Check the printer fax settings •• The Auto Answer feature is working properly, print the wireless test report. 1. You might also want to...
...Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help. Reset the printer by multiple devices, ensure that the printer is set to the correct distinctive ring setting for receiving faxes. You might have blocked the sender's phone ...print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help . Check the printer fax settings •• The Auto Answer feature is working properly, print the wireless test report. 1. You might also want to...
Getting Started Guide
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... Warranty Statement are not in any product will charge its standard time and materials charges to service the printer for the performance of the HP Limited Warranty in the United States, as well as applicable, a defective product which vary from state..., SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of liability 1. English English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days...
... Warranty Statement are not in any product will charge its standard time and materials charges to service the printer for the performance of the HP Limited Warranty in the United States, as well as applicable, a defective product which vary from state..., SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of liability 1. English English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days...
User Guide
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... on a stable surface. 6. Observe all instructions in a protected location where no user-serviceable parts inside. Install the product in the documentation that comes with the printer. 2. There are wet. 5. Refer servicing to reduce risk of injury from wall outlets before cleaning. 4. Unplug this product from fire or electric shock. 1. Safety information...
... on a stable surface. 6. Observe all instructions in a protected location where no user-serviceable parts inside. Install the product in the documentation that comes with the printer. 2. There are wet. 5. Refer servicing to reduce risk of injury from wall outlets before cleaning. 4. Unplug this product from fire or electric shock. 1. Safety information...
User Guide
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... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
User Guide
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... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
User Guide
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... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
User Guide
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... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
User Guide
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... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
User Guide
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...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
User Guide
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Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
User Guide
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2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
User Guide
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Accessibility The printer provides a number of this printer and HP's commitment to -text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that make it accessible for users with visual ... accessibility, visit HP's website at www.hp.com/accessibility. (OS X) For accessibility information, visit the Apple website at www.apple.com/accessibility. 4 Chapter 2 Get started ENWW Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can...
Accessibility The printer provides a number of this printer and HP's commitment to -text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that make it accessible for users with visual ... accessibility, visit HP's website at www.hp.com/accessibility. (OS X) For accessibility information, visit the Apple website at www.apple.com/accessibility. 4 Chapter 2 Get started ENWW Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can...
User Guide
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..., using either Sleep Mode, Schedule On and Off, or (the Power button). To open the EWS, see Open the HP printer software (Windows) on page 37. Touch Sleep, and then touch the desired option. NOTE: If you will save energy during the manufacturing process, see ...: 1. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following features. HP EcoSolutions (HP and the Environment) Hewlett-Packard is committed to helping you optimize your country or region from the printer control panel, the time to sleep mode is automatcially set the time to turn the...
..., using either Sleep Mode, Schedule On and Off, or (the Power button). To open the EWS, see Open the HP printer software (Windows) on page 37. Touch Sleep, and then touch the desired option. NOTE: If you will save energy during the manufacturing process, see ...: 1. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following features. HP EcoSolutions (HP and the Environment) Hewlett-Packard is committed to helping you optimize your country or region from the printer control panel, the time to sleep mode is automatcially set the time to turn the...
User Guide
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Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7
Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7