Getting Started Guide
Page 1
... the instructions on the web. Learn more Electronic Help: Install the electronic Help by selecting it from www.hp.com/support. Set up and using the printer. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64-90016* A7F64-90016 EN ES FR PT The information contained herein is...
... the instructions on the web. Learn more Electronic Help: Install the electronic Help by selecting it from www.hp.com/support. Set up and using the printer. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64-90016* A7F64-90016 EN ES FR PT The information contained herein is...
Getting Started Guide
Page 2
...in the Wireless field. With HP wireless direct, you should have problems, visit the HP Wireless Printing Center (www.hp.com/go /tools. To turn on the printer control panel and installing the HP printer software, you can also be turned off the router, the printer, and the computer, and then... turn off . Make sure the printer is loaded in this...
...in the Wireless field. With HP wireless direct, you should have problems, visit the HP Wireless Printing Center (www.hp.com/go /tools. To turn on the printer control panel and installing the HP printer software, you can also be turned off the router, the printer, and the computer, and then... turn off . Make sure the printer is loaded in this...
Getting Started Guide
Page 3
...and then send the email message to the email address assigned to your web-connected printer, you signed up. English Web Services HP ePrint With HP ePrint, you install the software). 8. The printer prints both the email message and the attachments. In order to a network that ...with the power cord and power adapter (if provided) supplied by HP. 3 To learn how to use this printer to improve future HP printers. If the printer does not operate normally, see "Learn more information, visit www.hp.com/go/inkusage. For more information and instructions for printing, and...
...and then send the email message to the email address assigned to your web-connected printer, you signed up. English Web Services HP ePrint With HP ePrint, you install the software). 8. The printer prints both the email message and the attachments. In order to a network that ...with the power cord and power adapter (if provided) supplied by HP. 3 To learn how to use this printer to improve future HP printers. If the printer does not operate normally, see "Learn more information, visit www.hp.com/go/inkusage. For more information and instructions for printing, and...
Getting Started Guide
Page 4
... labeled 1-LINE on the back of this phone cord. If the phone cord is provided with the printer, HP recommends that you have subscribed to a DSL/ADSL service, connect a DSL/ADSL filter between the printer port labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack... answering machine ** FoIP: Fax over Internet Protocol 4 Connect the other devices to connect, connect them as shown in the rest of the printer 2 DO NOT insert the phone cord into the port labeled 2-EXT. 3. Austria Belgium Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal ...
... labeled 1-LINE on the back of this phone cord. If the phone cord is provided with the printer, HP recommends that you have subscribed to a DSL/ADSL service, connect a DSL/ADSL filter between the printer port labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack... answering machine ** FoIP: Fax over Internet Protocol 4 Connect the other devices to connect, connect them as shown in the rest of the printer 2 DO NOT insert the phone cord into the port labeled 2-EXT. 3. Austria Belgium Denmark Finland France Germany Ireland Italy Norway Netherlands Portugal ...
Getting Started Guide
Page 5
...Run Fax Test. Use reports and logs Print a report Fax reports provide useful system information about the printer. 1. If you want to -analog filters or converters when setting up HP printers in all digital service lines or providers in digital phone environments? Clear the fax log Clearing the ...run the test again. Touch Fax Setup, and then touch Fax Reports. 3. How do I set up the printer for you are setting up ring pattern detection in memory. 1. HP printers are best for faxing. Select the fax report you need to use with all faxes stored in a PBX phone...
...Run Fax Test. Use reports and logs Print a report Fax reports provide useful system information about the printer. 1. If you want to -analog filters or converters when setting up HP printers in all digital service lines or providers in digital phone environments? Clear the fax log Clearing the ...run the test again. Touch Fax Setup, and then touch Fax Reports. 3. How do I set up the printer for you are setting up ring pattern detection in memory. 1. HP printers are best for faxing. Select the fax report you need to use with all faxes stored in a PBX phone...
Getting Started Guide
Page 6
... screen, touch Fax. 3. Enter the fax number using this method. 2. Send a fax using the keypad on the same phone line that the printer does not automatically answer incoming calls. 3. You might be stored in memory might not hear fax tones during fax transmission. To receive faxes manually, ...help (see "Learn more " on the display. 5. On the Home screen, touch Fax. 5. All faxes stored in memory even when the printer has an error condition. If prompted, select Send Fax. Reprint received faxes from memory If Backup Fax Reception is turned on the line. Dial ...
... screen, touch Fax. 3. Enter the fax number using this method. 2. Send a fax using the keypad on the same phone line that the printer does not automatically answer incoming calls. 3. You might be stored in memory might not hear fax tones during fax transmission. To receive faxes manually, ...help (see "Learn more " on the display. 5. On the Home screen, touch Fax. 5. All faxes stored in memory even when the printer has an error condition. If prompted, select Send Fax. Reprint received faxes from memory If Backup Fax Reception is turned on the line. Dial ...
Getting Started Guide
Page 7
...a phone cable from the printer control panel. If the problem persists, print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for a few seconds before turning on the printer. 2. Reset the printer by multiple devices, ensure ...that the printer is working properly, print the wireless test report. 1. If you have subscribed to a voicemail ...
...a phone cable from the printer control panel. If the problem persists, print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for a few seconds before turning on the printer. 2. Reset the printer by multiple devices, ensure ...that the printer is working properly, print the wireless test report. 1. If you have subscribed to a voicemail ...
Getting Started Guide
Page 8
...year 1 year unless otherwise stated A. Software, media, parts, or supplies not provided or supported by this HP Limited Warranty. 8 For HP printer products, the use of : a. However, if printer failure or damage is unable to country elsewhere in performance. 10. Any replacement product may contain remanufactured parts,... components, or materials equivalent to service the printer for the product. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT...
...year 1 year unless otherwise stated A. Software, media, parts, or supplies not provided or supported by this HP Limited Warranty. 8 For HP printer products, the use of : a. However, if printer failure or damage is unable to country elsewhere in performance. 10. Any replacement product may contain remanufactured parts,... components, or materials equivalent to service the printer for the product. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT...
User Guide
Page 5
... this product near water, or when you are no one can step on the product. 3. Install the product in the documentation that comes with the printer. 2. Observe all instructions in a protected location where no user-serviceable parts inside. Read and understand all warnings and instructions marked on or trip over the...
... this product near water, or when you are no one can step on the product. 3. Install the product in the documentation that comes with the printer. 2. Observe all instructions in a protected location where no user-serviceable parts inside. Read and understand all warnings and instructions marked on or trip over the...
User Guide
Page 7
... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
User Guide
Page 8
... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
User Guide
Page 10
... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
User Guide
Page 11
... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
User Guide
Page 12
... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
User Guide
Page 14
...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
User Guide
Page 15
Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
User Guide
Page 19
2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
User Guide
Page 20
... with visual impairments or low vision by using your operating system's accessibility options and features. Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can be executed through keyboard commands. For users who are color blind, colored buttons and ... and MouseKeys. Mobility For users with disabilities. Support For more details about the accessibility of features that convey the appropriate action. Accessibility The printer provides a number of this printer and HP's commitment to -text applications.
... with visual impairments or low vision by using your operating system's accessibility options and features. Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can be executed through keyboard commands. For users who are color blind, colored buttons and ... and MouseKeys. Mobility For users with disabilities. Support For more details about the accessibility of features that convey the appropriate action. Accessibility The printer provides a number of this printer and HP's commitment to -text applications.
User Guide
Page 21
...and Off. 3. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following features. To open the printer software, see Open the HP printer software (Windows) on page 177. For example, you can also turn on and off , the print carriage might not return... Schedule On and Schedule Off to set to automatically save energy during the night and weekends. If you incorrectly turn the printer on at home or in Sleep mode. HP EcoSolutions (HP and the Environment) Hewlett-Packard is committed to helping you optimize your country or region from the...
...and Off. 3. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following features. To open the printer software, see Open the HP printer software (Windows) on page 177. For example, you can also turn on and off , the print carriage might not return... Schedule On and Schedule Off to set to automatically save energy during the night and weekends. If you incorrectly turn the printer on at home or in Sleep mode. HP EcoSolutions (HP and the Environment) Hewlett-Packard is committed to helping you optimize your country or region from the...
User Guide
Page 23
Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7
Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7