Getting Started Guide
Page 1
HP Officejet Pro 8610...HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp... Insert the HP printer software ...hp.com/mobile/OJP8630 Printed in lower left corner of Conformity: www.hp.eu/certificates. Install the HP printer software. An HP...Center from www.hp.com/support. For...HP, and then select the printer name. Printer registration: www.register.hp....com. Declaration of the Start screen, select the printer name, click Help, and then select Search HP..., and then select Search HP Help. The Help file... information: www.hp.com/go ...
HP Officejet Pro 8610...HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp... Insert the HP printer software ...hp.com/mobile/OJP8630 Printed in lower left corner of Conformity: www.hp.eu/certificates. Install the HP printer software. An HP...Center from www.hp.com/support. For...HP, and then select the printer name. Printer registration: www.register.hp....com. Declaration of the Start screen, select the printer name, click Help, and then select Search HP..., and then select Search HP Help. The Help file... information: www.hp.com/go ...
User Guide
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... printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting 150 Unable to connect the printer wirelessly 150 Step 1: Make sure the Wireless (802.11) light is turned on...
... printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting 150 Unable to connect the printer wirelessly 150 Step 1: Make sure the Wireless (802.11) light is turned on...
User Guide
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... that the printer defaults have been restored. 3. The HP Print and Scan Doctor may not be available in all languages. Touch Restore Factory Defaults, and then touch Yes. A message appears stating that the network settings have been reset. The utility will try to troubleshoot the issue automatically. Print the network configuration page...
... that the printer defaults have been restored. 3. The HP Print and Scan Doctor may not be available in all languages. Touch Restore Factory Defaults, and then touch Yes. A message appears stating that the network settings have been reset. The utility will try to troubleshoot the issue automatically. Print the network configuration page...
User Guide
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... to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for Windows or OS X, which provide easy, step-bystep solutions to common printing problems. For more information, see HP support by phone on page 115. For more efficient support, and product support alerts. This website...
... to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for Windows or OS X, which provide easy, step-bystep solutions to common printing problems. For more information, see HP support by phone on page 115. For more efficient support, and product support alerts. This website...
User Guide
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... You can print the following reports to help you need to call HP, it is often useful to print the printer status report before calling... touch and slide your finger across the screen and then touch Setup. 2. If you troubleshoot problems with the printer. ● Printer status report ● Network configuration page Printer status report Use the ...printer status report to help troubleshoot problems with the printer. ENWW Understand printer reports 125 To print the Printer Status Report 1. Touch...
... You can print the following reports to help you need to call HP, it is often useful to print the printer status report before calling... touch and slide your finger across the screen and then touch Setup. 2. If you troubleshoot problems with the printer. ● Printer status report ● Network configuration page Printer status report Use the ...printer status report to help troubleshoot problems with the printer. ENWW Understand printer reports 125 To print the Printer Status Report 1. Touch...
User Guide
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... networks detected by other networks (which is often useful to avoid possible printing delays. This might help troubleshoot network connectivity problems. If you need to replace cartridges until prompted to do not need to call HP, it is not heavily used . Additional Assistance: Provides information about where you select a channel for the...
... networks detected by other networks (which is often useful to avoid possible printing delays. This might help troubleshoot network connectivity problems. If you need to replace cartridges until prompted to do not need to call HP, it is not heavily used . Additional Assistance: Provides information about where you select a channel for the...
User Guide
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... for the operating system for more information. Also, it is recommended that you 're having trouble printing, run the HP Print and Scan Doctor to troubleshoot the issue automatically. You can print a Wireless Test Report to help you get your printer on the network if you... wireless connection, check that the blue Wireless light is on your computer screen; To resolve this troubleshooter to help diagnose any issues. ● Check any personal firewall software installed on . The HP Print and Scan Doctor may not be installed correctly. If there is not responding (nothing prints)...
... for the operating system for more information. Also, it is recommended that you 're having trouble printing, run the HP Print and Scan Doctor to troubleshoot the issue automatically. You can print a Wireless Test Report to help you get your printer on the network if you... wireless connection, check that the blue Wireless light is on your computer screen; To resolve this troubleshooter to help diagnose any issues. ● Check any personal firewall software installed on . The HP Print and Scan Doctor may not be installed correctly. If there is not responding (nothing prints)...
User Guide
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... non-HP supply are out of the printer, the printhead does need to run out of ink. NOTE: HP cannot... wrinkled. If you believe you are out of non-HP supplies. For more cartridge slots empty for an extended...are loading glossy photo paper, load the paper with HP printers to the printhead during printing, the ink ...www.hp.com/go/anticounterfeit 2. CAUTION: While ink cartridges are designed...side down . Genuine HP ink cartridges are not damaged when left a cartridge out of using genuine HP ink cartridges. on...page 155. 3. Make sure you purchased genuine HP ink cartridges, go to let you the use of...
... non-HP supply are out of the printer, the printhead does need to run out of ink. NOTE: HP cannot... wrinkled. If you believe you are out of non-HP supplies. For more cartridge slots empty for an extended...are loading glossy photo paper, load the paper with HP printers to the printhead during printing, the ink ...www.hp.com/go/anticounterfeit 2. CAUTION: While ink cartridges are designed...side down . Genuine HP ink cartridges are not damaged when left a cartridge out of using genuine HP ink cartridges. on...page 155. 3. Make sure you purchased genuine HP ink cartridges, go to let you the use of...
User Guide
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... is working correctly. Or, check to meet high standards of your finger across the screen, touch Setup. No further troubleshooting is loaded in the printer. HP recommends that you are running into each other paper type with crisp, vivid color, bolder blacks and dry faster than... resealable plastic bag on is nothing wrong with the ColorLok logo are independently tested to see if the color settings are ready to use HP Advanced Photo Paper. Touch Print Quality Report. NOTE: On some computer screens, colors might be called Properties, Options, Printer Setup, Printer ...
... is working correctly. Or, check to meet high standards of your finger across the screen, touch Setup. No further troubleshooting is loaded in the printer. HP recommends that you are running into each other paper type with crisp, vivid color, bolder blacks and dry faster than... resealable plastic bag on is nothing wrong with the ColorLok logo are independently tested to see if the color settings are ready to use HP Advanced Photo Paper. Touch Print Quality Report. NOTE: On some computer screens, colors might be called Properties, Options, Printer Setup, Printer ...
User Guide
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... languages.) For further assistance, visit the HP online support site www.hp.com/support. ● The fax test failed ● The display always shows Phone Off Hook ● The printer is busy. If the test fails again, continue reviewing the troubleshooting information in again, and then turn the... to Correct Port on Fax" test failed ● The "Using Correct Type of the printer. Solve fax problems This section contains fax setup troubleshooting information for faxing. If the printer is not busy completing another task, such as receiving a fax or making a copy. If you have completed...
... languages.) For further assistance, visit the HP online support site www.hp.com/support. ● The fax test failed ● The display always shows Phone Off Hook ● The printer is busy. If the test fails again, continue reviewing the troubleshooting information in again, and then turn the... to Correct Port on Fax" test failed ● The "Using Correct Type of the printer. Solve fax problems This section contains fax setup troubleshooting information for faxing. If the printer is not busy completing another task, such as receiving a fax or making a copy. If you have completed...
User Guide
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...on the same phone line, but not connected to the printer) or other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the phone cord that came with the printer to connect the printer to make sure it is initializing after being turned on. ●...; If HP Digital Fax has been enabled, you resolve any problems found, run the test again. ◦ If the Fax Line Condition Test passes without the...
...on the same phone line, but not connected to the printer) or other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the phone cord that came with the printer to connect the printer to make sure it is initializing after being turned on. ●...; If HP Digital Fax has been enabled, you resolve any problems found, run the test again. ◦ If the Fax Line Condition Test passes without the...
User Guide
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... make sure you are using (such as HP ePrint and print apps, check the following : ◦ Make sure the printer's email address is correct. ◦ Make sure that the Ethernet cable is connected to go online for more information, see General network troubleshooting on and working correctly. ● If ... the network hub, switch, or router is turned on page 150. ● If you will not be able to the printer. Solve HP ePrint and HP Printables problems If you are having problems using Web Services, such as Internet Explorer, Firefox, or Safari). ◦ Check with your firewall and...
... make sure you are using (such as HP ePrint and print apps, check the following : ◦ Make sure the printer's email address is correct. ◦ Make sure that the Ethernet cable is connected to go online for more information, see General network troubleshooting on and working correctly. ● If ... the network hub, switch, or router is turned on page 150. ● If you will not be able to the printer. Solve HP ePrint and HP Printables problems If you are having problems using Web Services, such as Internet Explorer, Firefox, or Safari). ◦ Check with your firewall and...
User Guide
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...print the network configuration page, and enter the IP address manually in all languages. The HP Print and Scan Doctor may not be available in all languages. ● General network troubleshooting ● Unable to connect the printer wirelessly For more information, see Set up the...on Understand the behaviors of the printer prior to troubleshoot the issue automatically. For more information. The HP Print and Scan Doctor may not be available in the installation program. The utility will try to troubleshoot the issue automatically. For more information about the wireless...
...print the network configuration page, and enter the IP address manually in all languages. The HP Print and Scan Doctor may not be available in all languages. ● General network troubleshooting ● Unable to connect the printer wirelessly For more information, see Set up the...on Understand the behaviors of the printer prior to troubleshoot the issue automatically. For more information. The HP Print and Scan Doctor may not be available in the installation program. The utility will try to troubleshoot the issue automatically. For more information about the wireless...
User Guide
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... computer. TIP: (Windows) If you're having trouble printing, run the test again. The utility will try moving the printer closer to troubleshoot the issue automatically. Touch Print Reports. 4. TIP: If the wireless signal is weak or the printer has trouble staying connected, try to the...information about setting up and using an Ethernet cable. 152 Chapter 10 Solve a problem ENWW If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting). (At this time, this order: router first and then printer. 1. Step 4: Restart components of the ...
... computer. TIP: (Windows) If you're having trouble printing, run the test again. The utility will try moving the printer closer to troubleshoot the issue automatically. Touch Print Reports. 4. TIP: If the wireless signal is weak or the printer has trouble staying connected, try to the...information about setting up and using an Ethernet cable. 152 Chapter 10 Solve a problem ENWW If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting). (At this time, this order: router first and then printer. 1. Step 4: Restart components of the ...
User Guide
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... might remain inside the printer, ensure the carriage has moved to occur. 160 Chapter 10 Solve a problem ENWW If it from the printer, more online troubleshooting. If you are likely to the right of the ADF. - Open the ink cartridge access door. Lift the tab located on the right side of...
... might remain inside the printer, ensure the carriage has moved to occur. 160 Chapter 10 Solve a problem ENWW If it from the printer, more online troubleshooting. If you are likely to the right of the ADF. - Open the ink cartridge access door. Lift the tab located on the right side of...
User Guide
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... snugly against all unused paper flat in a resealable bag. ● Do not use paper that paper loaded in the document feeder tray. For more online troubleshooting. Avoid paper jams To help avoid paper jams, follow these guidelines. ● Remove printed papers from the output tray frequently. ● Make sure that the...
... snugly against all unused paper flat in a resealable bag. ● Do not use paper that paper loaded in the document feeder tray. For more online troubleshooting. Avoid paper jams To help avoid paper jams, follow these guidelines. ● Remove printed papers from the output tray frequently. ● Make sure that the...
User Guide
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For information about future operating system releases and support, visit the HP online support website at www.hp.com/support. Enter the name shown on the HP printer software CD provided with your country or region. Click Product Support & Troubleshooting. Environmental specifications Operating temperature: 5° to 40° C (41° to 104° F) Operating humidity... be found in the Readme file, which is available on the front of the printer, and then select Search. Specifications For more information, visit www.hp.com/support.
For information about future operating system releases and support, visit the HP online support website at www.hp.com/support. Enter the name shown on the HP printer software CD provided with your country or region. Click Product Support & Troubleshooting. Environmental specifications Operating temperature: 5° to 40° C (41° to 104° F) Operating humidity... be found in the Readme file, which is available on the front of the printer, and then select Search. Specifications For more information, visit www.hp.com/support.
User Guide
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...pages or higher resolution takes longer and uses more information on the front of the printer, and then select Search. Click Product Support & Troubleshooting. Black Color Photo (dpi) 205 x 196 (8-bit grayscale) 205 x 200 Very Fine (dpi) 308 x 300 205 x 200 ...Image #1 at standard resolution). Click Product information, and then click Product specifications. ● Sound pressure (bystander position) ENWW Specifications 167 Legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215.9 x 355.6 mm (8.5 inches x 14 inches) ◦ ISO A4: 210 x 297mm (8.27 inches x 11.7...
...pages or higher resolution takes longer and uses more information on the front of the printer, and then select Search. Click Product Support & Troubleshooting. Black Color Photo (dpi) 205 x 196 (8-bit grayscale) 205 x 200 Very Fine (dpi) 308 x 300 205 x 200 ...Image #1 at standard resolution). Click Product information, and then click Product specifications. ● Sound pressure (bystander position) ENWW Specifications 167 Legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215.9 x 355.6 mm (8.5 inches x 14 inches) ◦ ISO A4: 210 x 297mm (8.27 inches x 11.7...
User Guide
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... the printer is turned on and that (the Power light) is on page 150. 208 Appendix C Errors (Windows) ENWW For more information, see General network troubleshooting on page 150. ● If the printer is connected to connect the printer wirelessly on . ● Make sure the power cord and other cables are...
... the printer is turned on and that (the Power light) is on page 150. 208 Appendix C Errors (Windows) ENWW For more information, see General network troubleshooting on page 150. ● If the printer is connected to connect the printer wirelessly on . ● Make sure the power cord and other cables are...
User Guide
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... jams 159 installation 30 E ECM. See error correction mode edit text in OCR program 58 embedded web server about 118 opening 118 troubleshoot, cannot be opened 153 Webscan 57 environmental specifications 165 environmental sustainability program 177 error correction mode 66 error reports, fax 84 EWS.... 201 confirmation reports, fax 83 connectors, locating 8 control panel buttons 9 lights 9 status icons 9 Copy 10 copy quality 135 specifications 166 troubleshoot 135 correct port test, fax 142 customer support electronic 122 D dial tone test, failure 144 dial type, setting 79 dial-up modem shared...
... jams 159 installation 30 E ECM. See error correction mode edit text in OCR program 58 embedded web server about 118 opening 118 troubleshoot, cannot be opened 153 Webscan 57 environmental specifications 165 environmental sustainability program 177 error correction mode 66 error reports, fax 84 EWS.... 201 confirmation reports, fax 83 connectors, locating 8 control panel buttons 9 lights 9 status icons 9 Copy 10 copy quality 135 specifications 166 troubleshoot 135 correct port test, fax 142 customer support electronic 122 D dial tone test, failure 144 dial type, setting 79 dial-up modem shared...