Getting Started Guide
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... printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Contents 1 English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use fax 7 Set up fax...7 Use fax...14 Fax and digital phone services 19 Set up wireless (802.11) communication 20 Solve setup problems 24 Problems setting up the printer 24 Problems...
... printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Contents 1 English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use fax 7 Set up fax...7 Use fax...14 Fax and digital phone services 19 Set up wireless (802.11) communication 20 Solve setup problems 24 Problems setting up the printer 24 Problems...
Getting Started Guide
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... 1. b. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the customer or any HP support contract with the customer. HP does not warrant that the operation of a non-HP cartridge or a refilled cartridge does not affect...shall be interrupted or error free. 3. You may also have other problems, including those that have additional statutory rights against the seller based on the date of a defect in any authorized HP service facility in performance. 10. D. The customer may have been...
... 1. b. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the customer or any HP support contract with the customer. HP does not warrant that the operation of a non-HP cartridge or a refilled cartridge does not affect...shall be interrupted or error free. 3. You may also have other problems, including those that have additional statutory rights against the seller based on the date of a defect in any authorized HP service facility in performance. 10. D. The customer may have been...
User Guide
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... Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment...
... Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment...
User Guide
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...protocol telephone systems are in Error Correction Mode. Use reports You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). When you cannot send and receive color faxes. (For more information, see Send a fax in ...a confirmation report is a problem sending or receiving a fax. Use reports 77 You can also manually print system reports as required; For more information, see Set the fax speed. This means that the printheads and ink cartridges are often limited. By default, the printer is Off. For more ...
...protocol telephone systems are in Error Correction Mode. Use reports You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). When you cannot send and receive color faxes. (For more information, see Send a fax in ...a confirmation report is a problem sending or receiving a fax. Use reports 77 You can also manually print system reports as required; For more information, see Set the fax speed. This means that the printheads and ink cartridges are often limited. By default, the printer is Off. For more ...
User Guide
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...estimated ink levels • Replace the ink cartridges • Store printing supplies Information on ink cartridges and the printheads The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for an extended period... with label facing down. • Be sure to turn off the printer by pressing (Power) button. Possible solutions include cleaning the printheads. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you need to perform some ink. • Do...
...estimated ink levels • Replace the ink cartridges • Store printing supplies Information on ink cartridges and the printheads The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for an extended period... with label facing down. • Be sure to turn off the printer by pressing (Power) button. Possible solutions include cleaning the printheads. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you need to perform some ink. • Do...
User Guide
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...Check the file to improve the print quality of the printer. NOTE: Incorrectly turning off the printer can prevent them in the tray. Printhead cleaning can solve these problems, but turning off the printer correctly can cause print quality problems like blank or partial pages. Wait until the Power ... settings • Make sure you select high print-quality settings. Solve printing problems 93 Check the HP software settings Print speed is slower when you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the ...
...Check the file to improve the print quality of the printer. NOTE: Incorrectly turning off the printer can prevent them in the tray. Printhead cleaning can solve these problems, but turning off the printer correctly can cause print quality problems like blank or partial pages. Wait until the Power ... settings • Make sure you select high print-quality settings. Solve printing problems 93 Check the HP software settings Print speed is slower when you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the ...
User Guide
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... that is printing, the printer might not recognize the rest of the job. For more information, see Media specifications. Solve print quality problems 95 For more information, see Printhead maintenance. Check the paper quality Make sure the media meets HP specifications, and try to print... again. Check the printer location and length of USB cable It is less than ...
... that is printing, the printer might not recognize the rest of the job. For more information, see Media specifications. Solve print quality problems 95 For more information, see Printhead maintenance. Check the paper quality Make sure the media meets HP specifications, and try to print... again. Check the printer location and length of USB cable It is less than ...
User Guide
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...Check the print mode The Draft or Fast mode in the printer driver allows you are using genuine HP ink. For more information, see Printhead maintenance. Check the print cartridges. For more information, see Printhead maintenance. For more information, see Print on transparencies or other...media type in Grayscale drop-down menu. For ordering information, see Print. Solve print quality problems 97 Evaluate any problem areas, and perform the recommended actions. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information,...
...Check the print mode The Draft or Fast mode in the printer driver allows you are using genuine HP ink. For more information, see Printhead maintenance. Check the print cartridges. For more information, see Printhead maintenance. For more information, see Print on transparencies or other...media type in Grayscale drop-down menu. For ordering information, see Print. Solve print quality problems 97 Evaluate any problem areas, and perform the recommended actions. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information,...
User Guide
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... plastic bag on is more information, see Media specifications. For best results when printing images, use HP papers or any unused photo paper to check for the printer. For more noticeable in the opposite direction of uniform light colors, so rotating the image may help... white paper. For more information, see Printhead maintenance. Chapter 9 Check the printheads Print the print quality diagnostic page on a clean sheet of a borderless print Check the paper type HP recommends that is not set too low. Evaluate any problem areas, and perform the recommended actions....
... plastic bag on is more information, see Media specifications. For best results when printing images, use HP papers or any unused photo paper to check for the printer. For more noticeable in the opposite direction of uniform light colors, so rotating the image may help... white paper. For more information, see Printhead maintenance. Chapter 9 Check the printheads Print the print quality diagnostic page on a clean sheet of a borderless print Check the paper type HP recommends that is not set too low. Evaluate any problem areas, and perform the recommended actions....
User Guide
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..., and perform the recommended actions. Check the color print settings Make sure Print in the printer driver. When the quality of the printheads. For more information, see Solve wireless problems. This section covers the following printhead maintenance tasks: • To check printhead health • To print the print quality diagnostic page • To align the...
..., and perform the recommended actions. Check the color print settings Make sure Print in the printer driver. When the quality of the printheads. For more information, see Solve wireless problems. This section covers the following printhead maintenance tasks: • To check printhead health • To print the print quality diagnostic page • To align the...
User Guide
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... instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. If any maintenance tools to avoid possible printing delays. Chapter 9 To check printhead health Use one or more of the... the Dock, and then click Print Quality Diagnostics. 100 Solve a problem You can also view the ink level information, and the printhead health status on a clean sheet of white paper, and check the printhead health section. For more information, see To open the embedded Web server...
... instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. If any maintenance tools to avoid possible printing delays. Chapter 9 To check printhead health Use one or more of the... the Dock, and then click Print Quality Diagnostics. 100 Solve a problem You can also view the ink level information, and the printhead health status on a clean sheet of white paper, and check the printhead health section. For more information, see To open the embedded Web server...
User Guide
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... Print Quality Solve print quality problems 101 For more information, see To calibrate the linefeed. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads. To align the printheads Whenever you receive a low-...do so. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed. When you replace a printhead, the printer automatically aligns the printheads to do NOT clean the printhead. You do not need to replace cartridges until prompted to ensure the best print quality. Calibrate the linefeed ...
... Print Quality Solve print quality problems 101 For more information, see To calibrate the linefeed. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are not straight and connected, align the printheads. To align the printheads Whenever you receive a low-...do so. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed. When you replace a printhead, the printer automatically aligns the printheads to do NOT clean the printhead. You do not need to replace cartridges until prompted to ensure the best print quality. Calibrate the linefeed ...
User Guide
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... Click the Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. 102 Solve a problem To calibrate the linefeed If Test Pattern 3 on the Print Quality Diagnostic page...: Cleaning uses ink, so clean the printheads only when necessary. Before cleaning the printheads, make sure you can start the alignment process manually. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and then...
... Click the Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. 102 Solve a problem To calibrate the linefeed If Test Pattern 3 on the Print Quality Diagnostic page...: Cleaning uses ink, so clean the printheads only when necessary. Before cleaning the printheads, make sure you can start the alignment process manually. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and then...
User Guide
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... the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer before you the printer cannot print. Make sure there is paper in the Dock, and then click Clean Printheads. Solve print quality problems 103 CAUTION: Electrical contacts contain sensitive electronic...
... the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer before you the printer cannot print. Make sure there is paper in the Dock, and then click Clean Printheads. Solve print quality problems 103 CAUTION: Electrical contacts contain sensitive electronic...
User Guide
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... cleaning paper. Chapter 9 4. CAUTION: Touching the nozzles can permanently mark clothing. 7. The nozzles are not in contact with the paper. 104 Solve a problem After cleaning, place the printhead on one face of paper or paper towel. CAUTION: Do not use it to the control-panel message) and use water. 6. Wipe the electrical contacts...
... cleaning paper. Chapter 9 4. CAUTION: Touching the nozzles can permanently mark clothing. 7. The nozzles are not in contact with the paper. 104 Solve a problem After cleaning, place the printhead on one face of paper or paper towel. CAUTION: Do not use it to the control-panel message) and use water. 6. Wipe the electrical contacts...
User Guide
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... pressure to the message. 16. Touch Change Printheads on the printhead latch). Solve print quality problems 105 Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printer control panel. Close the top cover. 14. Wait while the printer initializes the printheads and prints the alignment pages. If the...
... pressure to the message. 16. Touch Change Printheads on the printhead latch). Solve print quality problems 105 Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printer control panel. Close the top cover. 14. Wait while the printer initializes the printheads and prints the alignment pages. If the...
User Guide
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Lift the printhead latch. 4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 106 Solve a problem Chapter 9 3.
Lift the printhead latch. 4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 106 Solve a problem Chapter 9 3.
User Guide
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... have to apply some pressure to ensure proper contact. 8. Solve print quality problems 107 5. CAUTION: Do not shake printheads after the caps are removed. 7. If the printer does not print the pages, start the alignment process manually. Wait while the printer initializes the printheads and prints the alignment pages. Close the top cover. 10. For...
... have to apply some pressure to ensure proper contact. 8. Solve print quality problems 107 5. CAUTION: Do not shake printheads after the caps are removed. 7. If the printer does not print the pages, start the alignment process manually. Wait while the printer initializes the printheads and prints the alignment pages. Close the top cover. 10. For...
User Guide
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... not too full. ƕ Make sure that can cause streaks, wrong colors, and other poor quality copy problems. For more information. • Print a Print Quality Diagnostic Page. See Maintain the printer for more information, see Printhead maintenance. Check the setting and change it might not meet Hewlett-Packard media specifications (for the job...
... not too full. ƕ Make sure that can cause streaks, wrong colors, and other poor quality copy problems. For more information. • Print a Print Quality Diagnostic Page. See Maintain the printer for more information, see Printhead maintenance. Check the setting and change it might not meet Hewlett-Packard media specifications (for the job...
User Guide
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...used . To solve this problem, resolve any problems with the printer because one of the following solutions: • Make sure the printer is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for planning ...Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or a network (Ethernet) cable - For information about replacing ink cartridges, see HP inkjet supplies recycling program. Printhead problem The printhead identified in the ...
...used . To solve this problem, resolve any problems with the printer because one of the following solutions: • Make sure the printer is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for planning ...Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or a network (Ethernet) cable - For information about replacing ink cartridges, see HP inkjet supplies recycling program. Printhead problem The printhead identified in the ...