Getting Started Guide
Page 26
... displaying the material have been removed from the HP Web site (www.hp.com/support). • If the computer does not recognize the • If you are using a computer running path to warm up the printer. plain, white, unused A4- the tray and is not jammed in the • Make sure the (Power) ...to the CD drive that you type, make Windows and are connecting using (such as a USB cable and that the power cord and (8.5x11 inch) paper. software CD in good working properly. power adapter are specifying the correct USB cable, make sure that all latches and covers turned on and...
... displaying the material have been removed from the HP Web site (www.hp.com/support). • If the computer does not recognize the • If you are using a computer running path to warm up the printer. plain, white, unused A4- the tray and is not jammed in the • Make sure the (Power) ...to the CD drive that you type, make Windows and are connecting using (such as a USB cable and that the power cord and (8.5x11 inch) paper. software CD in good working properly. power adapter are specifying the correct USB cable, make sure that all latches and covers turned on and...
User Guide
Page 10
... Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems 146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer specifications ...157 Physical...
... Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems 146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer specifications ...157 Physical...
User Guide
Page 25
.... NOTE: At this time, some models only). For more information, see Load an original on the scanner glass. Original HP inks and HP Advanced Photo Paper have been designed to work correctly if the glass and lid backing are not clean. Load an original on the scanner glass...page. For more information, see Media specifications. • Load only one of the HP Web site are available in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to the printer specifications. For more information, see Load media or Load an original in...
.... NOTE: At this time, some models only). For more information, see Load an original on the scanner glass. Original HP inks and HP Advanced Photo Paper have been designed to work correctly if the glass and lid backing are not clean. Load an original on the scanner glass...page. For more information, see Media specifications. • Load only one of the HP Web site are available in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to the printer specifications. For more information, see Load media or Load an original in...
User Guide
Page 91
...Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer ...the network configuration page • Clear jams HP support If you register the printer For more information, see Obtain electronic support. 3. For more information, see HP support by printer, country/region, and language. Solve a problem 87 Call HP support. Check the documentation that are ...
...Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer ...the network configuration page • Clear jams HP support If you register the printer For more information, see Obtain electronic support. 3. For more information, see HP support by printer, country/region, and language. Solve a problem 87 Call HP support. Check the documentation that are ...
User Guide
Page 95
...; Something on and not blinking. Try these when you are removed. • The printer is set as the paper skew and paper pick, see Clear jams. • For paper-feed problems, such as the current or default printer. General troubleshooting tips and resources NOTE: Many of the following topics: • The.... Help may also be available at an additional cost. Contact your country/region to the printer. When the printer is turned on . For Windows, set it using the HP software CD included with the printer, or you are not using a computer running Windows. • You are using or ...
...; Something on and not blinking. Try these when you are removed. • The printer is set as the paper skew and paper pick, see Clear jams. • For paper-feed problems, such as the current or default printer. General troubleshooting tips and resources NOTE: Many of the following topics: • The.... Help may also be available at an additional cost. Contact your country/region to the printer. When the printer is turned on . For Windows, set it using the HP software CD included with the printer, or you are not using a computer running Windows. • You are using or ...
User Guide
Page 113
... on top of other paper of the same size so that is within this range. • Use HP media for optimum performance and efficiency. Solve copy problems 109 Wait for any job that the stack height is processing to finish. ƕ The printer might be jammed. Check for jams. See Clear jams. • Check the trays...
... on top of other paper of the same size so that is within this range. • Use HP media for optimum performance and efficiency. Solve copy problems 109 Wait for any job that the stack height is processing to finish. ƕ The printer might be jammed. Check for jams. See Clear jams. • Check the trays...
User Guide
Page 154
...name services as long as a WINS server IP address has been specified. 5. Clear jams Occasionally, media becomes jammed during a job. For more information, see Media specifications. • Make sure that you attempt to this printer, as well as printers, Web servers, fax machines, video cameras, files systems, backup devices (tape drives... print services to discover the existence, location, and configuration of network resources such as the last time these computers accessed the printer. Try the following topics: • Clear paper jams • Avoid paper jams 150 Solve a problem
...name services as long as a WINS server IP address has been specified. 5. Clear jams Occasionally, media becomes jammed during a job. For more information, see Media specifications. • Make sure that you attempt to this printer, as well as printers, Web servers, fax machines, video cameras, files systems, backup devices (tape drives... print services to discover the existence, location, and configuration of network resources such as the last time these computers accessed the printer. Try the following topics: • Clear paper jams • Avoid paper jams 150 Solve a problem
User Guide
Page 155
... you might need to jam the automatic document feeder: • Placing too much paper in the document feeder tray. For information on either side of the printer can cause paper to clear the paper jam from the output tray. CAUTION: Trying to clear a paper jam from the front of the...mechanism. To clear a jam Use these steps to the document feeder tray while the printer is too thick or too thin for the printer. • Trying to add paper to clear a paper jam. 1. Clear jams 151 Paper can also jam in the automatic document feeder. Clear paper jams If the paper was loaded in the...
... you might need to jam the automatic document feeder: • Placing too much paper in the document feeder tray. For information on either side of the printer can cause paper to clear the paper jam from the output tray. CAUTION: Trying to clear a paper jam from the front of the...mechanism. To clear a jam Use these steps to the document feeder tray while the printer is too thick or too thin for the printer. • Trying to add paper to clear a paper jam. 1. Clear jams 151 Paper can also jam in the automatic document feeder. Clear paper jams If the paper was loaded in the...
User Guide
Page 156
... the media towards you remove any debris. 4. If the jam is paper remaining inside , carefully remove it off and disconnect the power cord. After clearing the jam, close all covers, turn off Tray 2. Chapter 9 c. Reposition the printer on the printer (if you have not found the jam and have Tray 2 installed, pull out the tray and...
... the media towards you remove any debris. 4. If the jam is paper remaining inside , carefully remove it off and disconnect the power cord. After clearing the jam, close all covers, turn off Tray 2. Chapter 9 c. Reposition the printer on the printer (if you have not found the jam and have Tray 2 installed, pull out the tray and...
User Guide
Page 157
...1. the entire stack of paper that might remain inside the printer. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray; For more paper jams are removing it from the printer, more information, see Media ...specifications. To clear a paper jam in the input tray to occur. 3. CAUTION: If the paper tears when you do not remove all paper. Clear jams 153 If you are...
...1. the entire stack of paper that might remain inside the printer. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray; For more paper jams are removing it from the printer, more information, see Media ...specifications. To clear a paper jam in the input tray to occur. 3. CAUTION: If the paper tears when you do not remove all paper. Clear jams 153 If you are...
User Guide
Page 167
...U.S. Guidelines for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Printer specifications 163 Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page.... • Specify two-sided printing options in your application or in portrait orientation. 3 3 4 1 2 1 4 2 Media U.S. Letter U.S. (continued) Tray Automatic Document Feeder Type Paper Weight 60 to 75 g/m2 (16 to the printer specifications.
...U.S. Guidelines for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Printer specifications 163 Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page.... • Specify two-sided printing options in your application or in portrait orientation. 3 3 4 1 2 1 4 2 Media U.S. Letter U.S. (continued) Tray Automatic Document Feeder Type Paper Weight 60 to 75 g/m2 (16 to the printer specifications.
User Guide
Page 232
...(Windows) For information about ordering ink cartridges, see Solve fax problems. Printer disconnected The computer cannot communicate with the printer because one of different ways, including in the initialization process, which prepares the printer and cartridges for planning purposes only. NOTE: Ink from the cartridges is... Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or a network (Ethernet) cable - such as a paper jam), the printer saves incoming faxes to memory until prompted to avoid...
...(Windows) For information about ordering ink cartridges, see Solve fax problems. Printer disconnected The computer cannot communicate with the printer because one of different ways, including in the initialization process, which prepares the printer and cartridges for planning purposes only. NOTE: Ink from the cartridges is... Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or a network (Ethernet) cable - such as a paper jam), the printer saves incoming faxes to memory until prompted to avoid...
User Guide
Page 234
... the ink cartridge cover and check if the error message has gone away. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer. For more information, seeHP support. If the first solution does not solve the problem, continue trying the remaining..., folded, or damaged. Make sure that meets specifications and is still under warranty, contact HP support for jams. For more information, see Ink cartridge warranty information. Before you replace the cartridge, contact HP support. For more information, see Load media. 230 Errors (Windows)
... the ink cartridge cover and check if the error message has gone away. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer. For more information, seeHP support. If the first solution does not solve the problem, continue trying the remaining..., folded, or damaged. Make sure that meets specifications and is still under warranty, contact HP support for jams. For more information, see Ink cartridge warranty information. Before you replace the cartridge, contact HP support. For more information, see Load media. 230 Errors (Windows)
User Guide
Page 235
...Control Panel, and then double-click Printers. 2. If the printer is Offline, right-click the printer, and click Use Printer Online. 4. For information about how to avoid jams, see Load media. Load more information, see Clear jams. The printer is out of paper The default tray is empty. ...(the Power button)to turn on clearing jams, as well as more information about contacting HP support, see Solve printing problems. Printer failure There was a problem with the printer. For more information about solving printing problems, see HP support. If this problem persists, write ...
...Control Panel, and then double-click Printers. 2. If the printer is Offline, right-click the printer, and click Use Printer Online. 4. For information about how to avoid jams, see Load media. Load more information, see Clear jams. The printer is out of paper The default tray is empty. ...(the Power button)to turn on clearing jams, as well as more information about contacting HP support, see Solve printing problems. Printer failure There was a problem with the printer. For more information about solving printing problems, see HP support. If this problem persists, write ...
User Guide
Page 238
...116 double-sided printing 41 driver accessories settings 30 warranty 155 DSL, fax setup with (parallel phone systems) 199 monitor dialing 60, 62 paper size 66 parallel phone systems 190 PBX system, set up (parallel phone systems) 206 auto answer 73 backup fax 64 blocking numbers 67 ...parallel phone systems) 202 modem and voice mail, shared with (parallel phone systems) 211 modem, shared with parallel phone systems 194 duplexer clear jams 150 installation 29 margins, minimum 163 media sizes supported 160 media types and weights supported 162 turn on copies, troubleshoot 111 fax answer mode...
...116 double-sided printing 41 driver accessories settings 30 warranty 155 DSL, fax setup with (parallel phone systems) 199 monitor dialing 60, 62 paper size 66 parallel phone systems 190 PBX system, set up (parallel phone systems) 206 auto answer 73 backup fax 64 blocking numbers 67 ...parallel phone systems) 202 modem and voice mail, shared with (parallel phone systems) 211 modem, shared with parallel phone systems 194 duplexer clear jams 150 installation 29 margins, minimum 163 media sizes supported 160 media types and weights supported 162 turn on copies, troubleshoot 111 fax answer mode...
User Guide
Page 239
...installation suggestions 145 HP software installation suggestions 145 ink cartridges 84 tray 2 29 troubleshooting issues 145 Internet Protocol fax, using 76 IP address checking for printer 144 IP settings 216 ISDN line, set up with fax parallel phone systems 195 J jams clear 150 media to avoid 21 paper 151, 153... junk fax mode 67 L language, printer 158 light images, troubleshoot copies 111 scans 115 lights,...
...installation suggestions 145 HP software installation suggestions 145 ink cartridges 84 tray 2 29 troubleshooting issues 145 Internet Protocol fax, using 76 IP address checking for printer 144 IP settings 216 ISDN line, set up with fax parallel phone systems 195 J jams clear 150 media to avoid 21 paper 151, 153... junk fax mode 67 L language, printer 158 light images, troubleshoot copies 111 scans 115 lights,...
User Guide
Page 240
... 165 operating systems supported 158 originals scan 43 output tray locating 11 media supported 162 P pages per month (duty cycle) 158 paper jams 151, 153 size, set for fax 66 paper-feed problems, troubleshoot 108 parallel phone systems answering machine setup 206 countries/regions with 190 distinctive ringing setup 196 DSL setup 194... Print photos Mac OS 37 Windows 36 print quality diagnostic page 100 troubleshoot 94 Print quality diagnostic page 100 print-carriage access door, locating 12 printer control panel locating 11 network settings 215 scan from 43 send faxes 58...
... 165 operating systems supported 158 originals scan 43 output tray locating 11 media supported 162 P pages per month (duty cycle) 158 paper jams 151, 153 size, set for fax 66 paper-feed problems, troubleshoot 108 parallel phone systems answering machine setup 206 countries/regions with 190 distinctive ringing setup 196 DSL setup 194... Print photos Mac OS 37 Windows 36 print quality diagnostic page 100 troubleshoot 94 Print quality diagnostic page 100 print-carriage access door, locating 12 printer control panel locating 11 network settings 215 scan from 43 send faxes 58...
User Guide
Page 242
... and weights supported 162 turn on and off in driver 30 trays capacities 162 clear jams 150 installation tray 2 29 load media 23 locating 11 media sizes supported 160 media types and weights supported 162 paper guides illustration 11 troubleshoot feeding 108 turn on and off in driver 30 troubleshoot answering... test failed 119 fax tests 116 fax wall jack test, failed 117 firewalls 92 ink not filling text or graphics 96 ink smearing 96 jams, paper 153 meaningless characters print 95 media not picked up from tray 108 memory devices 134 missing lines or dots 99 missing or incorrect information 93...
... and weights supported 162 turn on and off in driver 30 trays capacities 162 clear jams 150 installation tray 2 29 load media 23 locating 11 media sizes supported 160 media types and weights supported 162 paper guides illustration 11 troubleshoot feeding 108 turn on and off in driver 30 troubleshoot answering... test failed 119 fax tests 116 fax wall jack test, failed 117 firewalls 92 ink not filling text or graphics 96 ink smearing 96 jams, paper 153 meaningless characters print 95 media not picked up from tray 108 memory devices 134 missing lines or dots 99 missing or incorrect information 93...