Getting Started Guide
Page 3
...Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use this printer to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on the printer. 3. Unplug this printer from ...the documentation that comes with the printer. Contents 1 Refer servicing to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the cartridge after you are no one can step on or trip over...
...Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use this printer to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on the printer. 3. Unplug this printer from ...the documentation that comes with the printer. Contents 1 Refer servicing to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all instructions in the cartridge after you are no one can step on or trip over...
Getting Started Guide
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... South Africa 32 Hewlett-Packard limited warranty statement B. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on the date...
... South Africa 32 Hewlett-Packard limited warranty statement B. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on the date...
User Guide
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...ink levels 84 Replace the ink cartridges ...84 Store printing supplies ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After...phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long time to print 93 Blank or partial page printed 93 Something on...
...ink levels 84 Replace the ink cartridges ...84 Store printing supplies ...86 Store ink cartridges ...86 Store printheads ...86 9 Solve a problem HP support ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After...phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long time to print 93 Blank or partial page printed 93 Something on...
User Guide
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...Declaration of conformity 176 Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of the U.S. telephone network: FCC requirements 170 Notice to users of the Canadian telephone network ...the European Union ....178 Power consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188 Ink cartridges and printheads 188 HP media ...189 7
...Declaration of conformity 176 Environmental product stewardship program 177 Paper use ...177 Plastics ...177 Material safety data sheets 177 Recycling program ...177 HP inkjet supplies recycling program 177 Disposal of the U.S. telephone network: FCC requirements 170 Notice to users of the Canadian telephone network ...the European Union ....178 Power consumption ...179 Chemical Substances ...179 RoHS notices (China only 179 Third-party licenses ...180 B HP supplies and accessories Order printing supplies online 188 Supplies ...188 Ink cartridges and printheads 188 HP media ...189 7
User Guide
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Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
Chapter 1 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the printer model that you have) 4 Control-panel display (differs based on the printer model that you have) 5 Output tray 6 Output tray extension 7 Width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-enabled) 11 Memory card slots 12 Document feeder tray 13 Width guides Printing supplies area 5 4 3 2 1 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printhead latch 5 Printheads 12 Get started
User Guide
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...sending any Internet protocol telephone systems are not legible, you can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). NOTE: If the reports are often limited. For more information, see Set the fax speed. For...traditional fax transmission over any faxes. By default, the printer is set up the printer to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting is Off. A confirmation message that the printheads and ink cartridges are in Error Correction Mode. Select either...
...sending any Internet protocol telephone systems are not legible, you can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). NOTE: If the reports are often limited. For more information, see Set the fax speed. For...traditional fax transmission over any faxes. By default, the printer is set up the printer to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting is Off. A confirmation message that the printheads and ink cartridges are in Error Correction Mode. Select either...
User Guide
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... you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality might be transported sitting flat; Possible solutions include cleaning the printheads. Cleaning the printheads uses some simple maintenance ... replacing the ink cartridges, and aligning and cleaning the printhead. 8 Work with ink cartridges To ensure the best print quality from occurring to the printer: ƕ Make sure you turn off the printer properly. This section provides guidelines for handling the ink ...
... you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality might be transported sitting flat; Possible solutions include cleaning the printheads. Cleaning the printheads uses some simple maintenance ... replacing the ink cartridges, and aligning and cleaning the printhead. 8 Work with ink cartridges To ensure the best print quality from occurring to the printer: ƕ Make sure you turn off the printer properly. This section provides guidelines for handling the ink ...
User Guide
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... ink levels • To clean the printheads Check the estimated ink levels You can also print the Printer Status page to do not already have replacement ink cartridges for an extended period of the printer for the printer, see HP inkjet supplies recycling program. For information about...NOTE: For information on recycling used in printhead servicing, which prepares the printer and cartridges for planning purposes only. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used ink supplies, see HP supplies and accessories. Do not leave the ...
... ink levels • To clean the printheads Check the estimated ink levels You can also print the Printer Status page to do not already have replacement ink cartridges for an extended period of the printer for the printer, see HP inkjet supplies recycling program. For information about...NOTE: For information on recycling used in printhead servicing, which prepares the printer and cartridges for planning purposes only. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used ink supplies, see HP supplies and accessories. Do not leave the ...
User Guide
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However, to assure optimal printhead health, be sure to turn the printer off . 86 Work with ink cartridges For more information, see Turn the printer off correctly. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Store printheads Printheads can be left in the printer for extended periods of time. Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the printer for extended periods of time.
However, to assure optimal printhead health, be sure to turn the printer off . 86 Work with ink cartridges For more information, see Turn the printer off correctly. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Store printheads Printheads can be left in the printer for extended periods of time. Chapter 8 Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the printer for extended periods of time.
User Guide
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...one page is no blank page. Something on paper-feed problems, see Solve paper-feed problems. There is a blank page in the first place. For more information, see Set minimum margins. For more information, see To clean the printheads. Always turn the printer off incorrectly. The printhead... can solve these problems, but turning off the printer correctly can cause print quality problems like blank or partial pages. Solve printing problems 93 For more information, see System requirements. Check the HP software settings Print speed is missing or incorrect Check the Print ...
...one page is no blank page. Something on paper-feed problems, see Solve paper-feed problems. There is a blank page in the first place. For more information, see Set minimum margins. For more information, see To clean the printheads. Always turn the printer off incorrectly. The printhead... can solve these problems, but turning off the printer correctly can cause print quality problems like blank or partial pages. Solve printing problems 93 For more information, see System requirements. Check the HP software settings Print speed is missing or incorrect Check the Print ...
User Guide
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... cartridges. Check the paper quality Make sure the media meets HP specifications, and try to use a different USB cable to use a USB cable that you want to see Media specifications. • Make sure you have loaded. ... the rest of the job. Solve print quality problems 95 For more information, see Printhead maintenance. Check the printer location and length of USB cable It is missing or incorrect • Printhead maintenance General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on the page is recommended...
... cartridges. Check the paper quality Make sure the media meets HP specifications, and try to use a different USB cable to use a USB cable that you want to see Media specifications. • Make sure you have loaded. ... the rest of the job. Solve print quality problems 95 For more information, see Printhead maintenance. Check the printer location and length of USB cable It is missing or incorrect • Printhead maintenance General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on the page is recommended...
User Guide
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...Solve print quality problems 97 Colors are using genuine HP ink. Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in Grayscale drop-down menu. For ordering information, see Printhead maintenance. Output is good for printing drafts. ... Check the print settings Make sure Print in Grayscale is not selected in the printer driver. HP cannot guarantee the quality of refilled, remanufactured, or non-HP ink cartridges. Check the printheads Print the print quality diagnostic page on transparencies or other special media, select the...
...Solve print quality problems 97 Colors are using genuine HP ink. Open the HP software included with the printer, click the Advanced tab, and then select Off from the Print in Grayscale drop-down menu. For ordering information, see Printhead maintenance. Output is good for printing drafts. ... Check the print settings Make sure Print in Grayscale is not selected in the printer driver. HP cannot guarantee the quality of refilled, remanufactured, or non-HP ink cartridges. Check the printheads Print the print quality diagnostic page on transparencies or other special media, select the...
User Guide
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... printing images, use HP papers or any unused photo paper to use the HP software provided with the printer or another software application to check for the printer. This prevents the photo paper from curling. Print the image with the printhead. For more information, see Printhead maintenance. Store photo ... such as Best or Maximum dpi. For more information, see To clean the printheads. Use a higher print quality setting Check the print quality setting and make sure the paper you use HP Advanced Photo Paper. The defect is flat. Uncurl paper by bending it is ...
... printing images, use HP papers or any unused photo paper to use the HP software provided with the printer or another software application to check for the printer. This prevents the photo paper from curling. Print the image with the printhead. For more information, see Printhead maintenance. Store photo ... such as Best or Maximum dpi. For more information, see To clean the printheads. Use a higher print quality setting Check the print quality setting and make sure the paper you use HP Advanced Photo Paper. The defect is flat. Uncurl paper by bending it is ...
User Guide
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... the page is not selected in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of printouts deteriorates, follow these steps: 1. Check the color print settings Make sure Print in the printer driver. Evaluate any problem areas, and perform the recommended actions. Check the...
... the page is not selected in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of printouts deteriorates, follow these steps: 1. Check the color print settings Make sure Print in the printer driver. Evaluate any problem areas, and perform the recommended actions. Check the...
User Guide
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...one or more of the maintenance functions, or clean or replace the printhead. • Self Test Diagnostic Report: Print the self test diagnostic report on the page. For more information, see Understand the Self Test Diagnostic Page. • Embedded Web server: Open the embedded Web server. For more information, see Open the HP... Web server: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow...
...one or more of the maintenance functions, or clean or replace the printhead. • Self Test Diagnostic Report: Print the self test diagnostic report on the page. For more information, see Understand the Self Test Diagnostic Page. • Embedded Web server: Open the embedded Web server. For more information, see Open the HP... Web server: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow...
User Guide
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... are dark lines or white gaps where the arrows are not straight and connected, align the printheads. When you replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. You do not need to replace cartridges until prompted to ...estimates for planning purposes only. 1 2 3 4 1 Printer Information: Shows printer information (such as the printer model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. To align the printheads Whenever you receive a low-ink warning message, consider ...
... are dark lines or white gaps where the arrows are not straight and connected, align the printheads. When you replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. You do not need to replace cartridges until prompted to ...estimates for planning purposes only. 1 2 3 4 1 Printer Information: Shows printer information (such as the printer model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. To align the printheads Whenever you receive a low-ink warning message, consider ...
User Guide
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..., and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. For more information, see Load media. • Control panel: PressSetup, select Tools, and then select Clean Printhead. • Embedded Web server: Click the Device... minutes. Chapter 9 Diagnostic page are not straight and connected, you load paper. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and then click Calibrate Linefeed. Some noise might be cleaned...
..., and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. For more information, see Load media. • Control panel: PressSetup, select Tools, and then select Clean Printhead. • Embedded Web server: Click the Device... minutes. Chapter 9 Diagnostic page are not straight and connected, you load paper. Click Printer Actions, click Maintenance Tasks, and then click Align Printheads. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and then click Calibrate Linefeed. Some noise might be cleaned...
User Guide
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Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer. See Load media for the carriage to clean the electrical contacts on the printer control panel. • HP Software (Windows): Open the HP software that can be damaged easily. 1. If...
Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer. See Load media for the carriage to clean the electrical contacts on the printer control panel. • HP Software (Windows): Open the HP software that can be damaged easily. 1. If...
User Guide
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Lift the handle of the printhead (which corresponds to pull the printhead out of the printhead. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use it to the control-panel message) and use water. 6. Wipe the electrical contacts on one face of its slot. 5. CAUTION:... Ink can cause permanent nozzle damage. Chapter 9 4. NOTE: The electrical contacts are small copper-color squares, grouped on the printhead but do not touch the nozzles. The nozzles are not in...
Lift the handle of the printhead (which corresponds to pull the printhead out of the printhead. Obtain clean, dry, soft and lint-free cleaning material. CAUTION: Do not use it to the control-panel message) and use water. 6. Wipe the electrical contacts on one face of its slot. 5. CAUTION:... Ink can cause permanent nozzle damage. Chapter 9 4. NOTE: The electrical contacts are small copper-color squares, grouped on the printhead but do not touch the nozzles. The nozzles are not in...
User Guide
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... not print the pages, start the alignment process manually. Touch Change Printheads on the printer. Clean the electrical contacts in the power cord and turn on the printer control panel. Plug in the printhead slot inside the printer with your printer, see To align the printheads. Press down to stop moving. Open the top cover. 2. 8. The control...
... not print the pages, start the alignment process manually. Touch Change Printheads on the printer. Clean the electrical contacts in the power cord and turn on the printer control panel. Plug in the printhead slot inside the printer with your printer, see To align the printheads. Press down to stop moving. Open the top cover. 2. 8. The control...