Getting Started Guide
Page 26
... power source is working • Make sure paper is loaded with problems you are using (such as a USB cable and that all latches and covers turned on and printer. software CD in the • If the computer cannot recognize the HP Windows Device Manager. or Letter-size •... sure that the USB drive letter. Problems setting up the printer • Make sure that all packing tape and • Make sure the printer is on , it takes approximately 45 are closed properly. the tray and is not jammed in order. drivers have while setting up . Solve setup problems...
... power source is working • Make sure paper is loaded with problems you are using (such as a USB cable and that all latches and covers turned on and printer. software CD in the • If the computer cannot recognize the HP Windows Device Manager. or Letter-size •... sure that the USB drive letter. Problems setting up the printer • Make sure that all packing tape and • Make sure the printer is on , it takes approximately 45 are closed properly. the tray and is not jammed in order. drivers have while setting up . Solve setup problems...
User Guide
Page 10
... Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems 146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer specifications ...157 Physical...
... Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems 146 Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150 Clear paper jams ...151 Avoid paper jams ...153 A Technical information Warranty information ...154 Hewlett-Packard limited warranty statement 155 Ink cartridge warranty information 156 Printer specifications ...157 Physical...
User Guide
Page 25
... best results, observe the following media in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com/buy/supplies. For more information, see Load media or Load an original in English only....one type of media at a time into a tray or automatic document feeder (ADF) (some models only). • When loading the trays and ADF (some portions of the shopping links on the scanner glass. Original HP inks and HP Advanced Photo Paper have been designed to select your HP printer. For more information, see Maintain the printer...
... best results, observe the following media in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com/buy/supplies. For more information, see Load media or Load an original in English only....one type of media at a time into a tray or automatic document feeder (ADF) (some models only). • When loading the trays and ADF (some portions of the shopping links on the scanner glass. Original HP inks and HP Advanced Photo Paper have been designed to select your HP printer. For more information, see Maintain the printer...
User Guide
Page 91
...Page • Understand the network configuration page • Clear jams HP support If you register the printer For more information, see Obtain electronic support. 3. It is the fastest source for up-to-date printer information and expert assistance and includes the following support services to... print quality problems • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to all HP customers. Call HP support. Support options and availability vary...
...Page • Understand the network configuration page • Clear jams HP support If you register the printer For more information, see Obtain electronic support. 3. It is the fastest source for up-to-date printer information and expert assistance and includes the following support services to... print quality problems • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to all HP customers. Call HP support. Support options and availability vary...
User Guide
Page 95
... is not selected if you begin troubleshooting a printing problem. • For a paper jam, see Solve paper-feed problems. • Power light is turned on and not blinking. Contact your country/region to initialize it using the HP software CD included with the printer, or you can install it after the ink cartridges are installed. •...
... is not selected if you begin troubleshooting a printing problem. • For a paper jam, see Solve paper-feed problems. • Power light is turned on and not blinking. Contact your country/region to initialize it using the HP software CD included with the printer, or you can install it after the ink cartridges are installed. •...
User Guide
Page 113
... the power Make sure that the power cord is securely connected, and the printer turned on top of other paper of the same size so that the stack height is within this range. • Use HP media for jams. See Clear jams. • Check the trays Make sure that the tray is not overloaded with...
... the power Make sure that the power cord is securely connected, and the printer turned on top of other paper of the same size so that the stack height is within this range. • Use HP media for jams. See Clear jams. • Check the trays Make sure that the tray is not overloaded with...
User Guide
Page 154
... the trays are loaded correctly and are not too full. Try the following topics: • Clear paper jams • Avoid paper jams 150 Solve a problem Chapter 9 • Bonjour: Bonjour services (which use of networked services in enterprise networks. The printer supports SNMPv1 protocol on IP networks. • WINS: If you are printing with media that...
... the trays are loaded correctly and are not too full. Try the following topics: • Clear paper jams • Avoid paper jams 150 Solve a problem Chapter 9 • Bonjour: Bonjour services (which use of networked services in enterprise networks. The printer supports SNMPv1 protocol on IP networks. • WINS: If you are printing with media that...
User Guide
Page 155
.... b. a. Several common actions can damage the print mechanism. CAUTION: Trying to clear a paper jam from the front of the printer can cause paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. Always access and clear paper jams through the duplexer. 2. Push the button on the maximum number of the duplexer...
.... b. a. Several common actions can damage the print mechanism. CAUTION: Trying to clear a paper jam from the front of the printer can cause paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. Always access and clear paper jams through the duplexer. 2. Push the button on the maximum number of the duplexer...
User Guide
Page 156
... top of the duplexer and lower its position on and the carriage is turned off Tray 2. Remove the jammed media from Tray 2. WARNING! Do not reach into the printer. 3. If not, do the following: a. b. d. When you open the print carriage access door, the carriage should return to its cover.... If it . If the jam is paper remaining inside , carefully remove it does not move to the right of the printer, free any paper scraps or wrinkled media, and pull the media towards you remove any debris. 4. Close the ...
... top of the duplexer and lower its position on and the carriage is turned off Tray 2. Remove the jammed media from Tray 2. WARNING! Do not reach into the printer. 3. If not, do the following: a. b. d. When you open the print carriage access door, the carriage should return to its cover.... If it . If the jam is paper remaining inside , carefully remove it does not move to the right of the printer, free any paper scraps or wrinkled media, and pull the media towards you remove any debris. 4. Close the ...
User Guide
Page 157
.... • Prevent curled or wrinkled paper by storing all paper. For more paper jams are removing it from the rollers, check the rollers and wheels for the printer. Gently pull the paper out of the automatic document feeder. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the printer, more information, see Media specifications. Make...
.... • Prevent curled or wrinkled paper by storing all paper. For more paper jams are removing it from the rollers, check the rollers and wheels for the printer. Gently pull the paper out of the automatic document feeder. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the printer, more information, see Media specifications. Make...
User Guide
Page 167
(continued) Tray Automatic Document Feeder Type Paper Weight 60 to 75 g/m2 (16 to the printer specifications. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to 20 lb bond)...12 mm (0.47 inch). Guidelines for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Printer specifications 163 Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media ...
(continued) Tray Automatic Document Feeder Type Paper Weight 60 to 75 g/m2 (16 to the printer specifications. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to 20 lb bond)...12 mm (0.47 inch). Guidelines for printing on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Printer specifications 163 Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media ...
User Guide
Page 232
... in the message is functioning properly. For more information, see HP inkjet supplies recycling program. For information about recycling used ink supplies, see Solve wired (Ethernet) network problems. • If the printer is connected to a wireless network, make sure the network is...cartridges, see Replace the ink cartridges. such as a paper jam), the printer saves incoming faxes to memory until prompted to avoid possible printing delays. To solve this problem, resolve any problems with the printer because one of different ways, including in the cartridge after it is...
... in the message is functioning properly. For more information, see HP inkjet supplies recycling program. For information about recycling used ink supplies, see Solve wired (Ethernet) network problems. • If the printer is connected to a wireless network, make sure the network is...cartridges, see Replace the ink cartridges. such as a paper jam), the printer saves incoming faxes to memory until prompted to avoid possible printing delays. To solve this problem, resolve any problems with the printer because one of different ways, including in the cartridge after it is...
User Guide
Page 234
... selected paper size in the printer is still under warranty, contact HP support for jams. For more information, see Ink cartridge warranty information. NOTE: If the paper loaded in the printer driver, and then print the document again. The cartridge cradle cannot move Something is clean. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer, and...
... selected paper size in the printer is still under warranty, contact HP support for jams. For more information, see Ink cartridge warranty information. NOTE: If the paper loaded in the printer driver, and then print the document again. The cartridge cradle cannot move Something is clean. For more information, see Clear jams. Paper Jam Paper has become jammed in the printer, and...
User Guide
Page 235
... again. 3. Door or cover open 231 For more information about contacting HP support, see Clear jams. The printer is out of paper The default tray is empty. For information about how to avoid jams, see HP support. Press (the Power button)to Settings, and then click Printers or Printers and Faxes. - For more information, see Solve printing problems...
... again. 3. Door or cover open 231 For more information about contacting HP support, see Clear jams. The printer is out of paper The default tray is empty. For information about how to avoid jams, see HP support. Press (the Power button)to Settings, and then click Printers or Printers and Faxes. - For more information, see Solve printing problems...
User Guide
Page 238
..., troubleshoot scan 116 double-sided printing 41 driver accessories settings 30 warranty 155 DSL, fax setup with parallel phone systems 194 duplexer clear jams 150 installation 29 margins, minimum 163 media sizes supported 160 media types and weights supported 162 turn on copies, troubleshoot 111 fax answer...) 202 modem and voice mail, shared with (parallel phone systems) 211 modem, shared with (parallel phone systems) 199 monitor dialing 60, 62 paper size 66 parallel phone systems 190 PBX system, set up (parallel phone systems) 195 phone cord connection test, failed 118 phone cord too short ...
..., troubleshoot scan 116 double-sided printing 41 driver accessories settings 30 warranty 155 DSL, fax setup with parallel phone systems 194 duplexer clear jams 150 installation 29 margins, minimum 163 media sizes supported 160 media types and weights supported 162 turn on copies, troubleshoot 111 fax answer...) 202 modem and voice mail, shared with (parallel phone systems) 211 modem, shared with (parallel phone systems) 199 monitor dialing 60, 62 paper size 66 parallel phone systems 190 PBX system, set up (parallel phone systems) 195 phone cord connection test, failed 118 phone cord too short ...
User Guide
Page 239
...installation suggestions 145 HP software installation suggestions 145 ink cartridges 84 tray 2 29 troubleshooting issues 145 Internet Protocol fax, using 76 IP address checking for printer 144 IP settings 216 ISDN line, set up with fax parallel phone systems 195 J jams clear 150 media to avoid 21 paper 151, 153... junk fax mode 67 L language, printer 158 light images, troubleshoot copies 111 scans 115 lights,...
...installation suggestions 145 HP software installation suggestions 145 ink cartridges 84 tray 2 29 troubleshooting issues 145 Internet Protocol fax, using 76 IP address checking for printer 144 IP settings 216 ISDN line, set up with fax parallel phone systems 195 J jams clear 150 media to avoid 21 paper 151, 153... junk fax mode 67 L language, printer 158 light images, troubleshoot copies 111 scans 115 lights,...
User Guide
Page 240
... 165 operating systems supported 158 originals scan 43 output tray locating 11 media supported 162 P pages per month (duty cycle) 158 paper jams 151, 153 size, set for fax 66 paper-feed problems, troubleshoot 108 parallel phone systems answering machine setup 206 countries/regions with 190 distinctive ringing setup 196 DSL setup 194... Print photos Mac OS 37 Windows 36 print quality diagnostic page 100 troubleshoot 94 Print quality diagnostic page 100 print-carriage access door, locating 12 printer control panel locating 11 network settings 215 scan from 43 send faxes 58...
... 165 operating systems supported 158 originals scan 43 output tray locating 11 media supported 162 P pages per month (duty cycle) 158 paper jams 151, 153 size, set for fax 66 paper-feed problems, troubleshoot 108 parallel phone systems answering machine setup 206 countries/regions with 190 distinctive ringing setup 196 DSL setup 194... Print photos Mac OS 37 Windows 36 print quality diagnostic page 100 troubleshoot 94 Print quality diagnostic page 100 print-carriage access door, locating 12 printer control panel locating 11 network settings 215 scan from 43 send faxes 58...
User Guide
Page 242
... and weights supported 162 turn on and off in driver 30 trays capacities 162 clear jams 150 installation tray 2 29 load media 23 locating 11 media sizes supported 160 media types and weights supported 162 paper guides illustration 11 troubleshoot feeding 108 turn on and off in driver 30 troubleshoot answering... test failed 119 fax tests 116 fax wall jack test, failed 117 firewalls 92 ink not filling text or graphics 96 ink smearing 96 jams, paper 153 meaningless characters print 95 media not picked up from tray 108 memory devices 134 missing lines or dots 99 missing or incorrect information 93...
... and weights supported 162 turn on and off in driver 30 trays capacities 162 clear jams 150 installation tray 2 29 load media 23 locating 11 media sizes supported 160 media types and weights supported 162 paper guides illustration 11 troubleshoot feeding 108 turn on and off in driver 30 troubleshoot answering... test failed 119 fax tests 116 fax wall jack test, failed 117 firewalls 92 ink not filling text or graphics 96 ink smearing 96 jams, paper 153 meaningless characters print 95 media not picked up from tray 108 memory devices 134 missing lines or dots 99 missing or incorrect information 93...