Getting Started Guide
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...where no one can step on your computer after it is used in the printing process in a number of injury from wall outlets before cleaning. 4. Do not install or use this printer near water, or when you install the software). 8. There are no user-serviceable parts... ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is used . Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10 Problems...
...where no one can step on your computer after it is used in the printing process in a number of injury from wall outlets before cleaning. 4. Do not install or use this printer near water, or when you install the software). 8. There are no user-serviceable parts... ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which is used . Contents Use the printer...4 Use the printer control panel 5 HP ePrint...6 Update the printer...7 Set up wireless (802.11) communication 8 Solve setup problems...10 Problems...
User Guide
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Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
Contents Solve problems using HP ePrint and HP websites 55 Solve problems using HP ePrint 56 Solve problems using HP websites 57 Solve wired (Ethernet) network problems 57 General network troubleshooting 57 Solve wireless problems...57 Basic wireless ...issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead maintenance...73 Clean the printhead...74 Align the printhead...75 Remove and reinstall the printhead 75 Clear jams...77 Clear ...
User Guide
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... The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more of your printing choices. CAUTION: HP recommends that you replace any missing cartridges as soon as ink and paper, try the following : • Change the print mode to ...pages over, and then print just the even pages. Draft setting uses less ink. • Do not clean the printhead unnecessarily. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. Otherwise, you want the printer to turn on and turn on both sides (...
... The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more of your printing choices. CAUTION: HP recommends that you replace any missing cartridges as soon as ink and paper, try the following : • Change the print mode to ...pages over, and then print just the even pages. Draft setting uses less ink. • Do not clean the printhead unnecessarily. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. Otherwise, you want the printer to turn on and turn on both sides (...
User Guide
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...turn off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you are not intended for first time ...HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until they are missing. • Keep all sounds of the cartridges. • Handle ink cartridges carefully. Related topics • Check the estimated ink levels • Clean the printhead...
...turn off . • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you are not intended for first time ...HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until they are missing. • Keep all sounds of the cartridges. • Handle ink cartridges carefully. Related topics • Check the estimated ink levels • Clean the printhead...
User Guide
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...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. If a color cartridge is depleted, output is depleted, blacks ...the following solutions if the printer is set to a high setting. However, printing with one or more information, see Clean the printhead. This can operate with depleted cartridges slows the printer and affects the quality of the printer for an extended period may cause ...
...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. If a color cartridge is depleted, output is depleted, blacks ...the following solutions if the printer is set to a high setting. However, printing with one or more information, see Clean the printhead. This can operate with depleted cartridges slows the printer and affects the quality of the printer for an extended period may cause ...
User Guide
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... technical support. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more information on calling for the printer to come to protect the printheads. The printhead may need to your country/region, and then click Contact HP for information on paper-feed problems, see Clean the printhead. NOTE: Incorrectly turning off the printer correctly...
... technical support. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more information on calling for the printer to come to protect the printheads. The printhead may need to your country/region, and then click Contact HP for information on paper-feed problems, see Clean the printhead. NOTE: Incorrectly turning off the printer correctly...
User Guide
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...ink cartridges until you have recently left outside of the printer for an extended period may lead to install new cartridges, see Clean the printhead. Leaving one or more depleted cartridges. If this did not solve the issue, try the next solution. This can operate ...period of printed documents. NOTE: Ink level alerts and indicators provide estimates for an extended period and have noticed poor print quality, clean the printhead. Print quality troubleshooting 51 Solution 2: Check the ink levels Solution: Check the estimated ink levels in grayscale. If the black cartridge ...
...ink cartridges until you have recently left outside of the printer for an extended period may lead to install new cartridges, see Clean the printhead. Leaving one or more depleted cartridges. If this did not solve the issue, try the next solution. This can operate ...period of printed documents. NOTE: Ink level alerts and indicators provide estimates for an extended period and have noticed poor print quality, clean the printhead. Print quality troubleshooting 51 Solution 2: Check the ink levels Solution: Check the estimated ink levels in grayscale. If the black cartridge ...
User Guide
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... problems can have many causes: software settings, a poor image file, or the printing system itself. Align the printhead. For more information, see Align the printhead. 3. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to the defective color bar ...server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Clean the printhead. For more information, see Remove and reinstall the...
... problems can have many causes: software settings, a poor image file, or the printing system itself. Align the printhead. For more information, see Align the printhead. 3. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to the defective color bar ...server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. Clean the printhead. For more information, see Remove and reinstall the...
User Guide
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...and the printer are secure. ◦ The network is operational and the network hub is turned on the printheads. Restart your operating system. • Before installing HP software, make sure that you are specifying the correct drive letter. • If the computer cannot recognize ... installation CD for help in their correct, color-coded slot. Check the printheads and ink cartridges • Make sure that all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on . Check the hardware connections • Make sure that...
...and the printer are secure. ◦ The network is operational and the network hub is turned on the printheads. Restart your operating system. • Before installing HP software, make sure that you are specifying the correct drive letter. • If the computer cannot recognize ... installation CD for help in their correct, color-coded slot. Check the printheads and ink cartridges • Make sure that all other programs are closed correctly. • If the display shows a printhead error message, clean the contacts on . Check the hardware connections • Make sure that...
User Guide
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... HP support. In the Information And Support section, click Clean Printheads. 3. There are two stages of cleaning, try aligning the printer. The cleaning process takes a few minutes. Before cleaning the printheads, make sure you complete both stages of cleaning. Open Toolbox. This section contains the following topics: • Clean the printhead • Align the printhead • Remove and reinstall the printhead Clean the printhead...
... HP support. In the Information And Support section, click Clean Printheads. 3. There are two stages of cleaning, try aligning the printer. The cleaning process takes a few minutes. Before cleaning the printheads, make sure you complete both stages of cleaning. Open Toolbox. This section contains the following topics: • Clean the printhead • Align the printhead • Remove and reinstall the printhead Clean the printhead...
User Guide
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... input tray. 2. For more information, see HP Utility (Mac OS X). 2. Open HP Utility. You might want to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Click Align Printhead and follow the onscreen instructions. To align the printhead from the embedded web server (EWS) 1. To clean the printhead from the embedded web server (EWS) 1. Press...
... input tray. 2. For more information, see HP Utility (Mac OS X). 2. Open HP Utility. You might want to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Click Align Printhead and follow the onscreen instructions. To align the printhead from the embedded web server (EWS) 1. To clean the printhead from the embedded web server (EWS) 1. Press...
User Guide
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...information, see Maintain the printer. • Make sure that the trays are loaded correctly and are printing with media that the printer is clean. This section contains the following remedies before reinserting the ink cartridges. Carefully lower the latch handle. The latch must remain down in incorrectly ...Clear paper jams If the paper was loaded in the input tray, you are printing with media that is raised, and then reinsert the printhead. 6. Leaving the latch handle raised can result in order to clear the paper jam from the duplexer. For more information, see Load ...
...information, see Maintain the printer. • Make sure that the trays are loaded correctly and are printing with media that the printer is clean. This section contains the following remedies before reinserting the ink cartridges. Carefully lower the latch handle. The latch must remain down in incorrectly ...Clear paper jams If the paper was loaded in the input tray, you are printing with media that is raised, and then reinsert the printhead. 6. Leaving the latch handle raised can result in order to clear the paper jam from the duplexer. For more information, see Load ...
User Guide
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For more information about contacting HP support, see Clean the printhead. Previously used ink cartridge installed The ink cartridge identified in the.... Press the (Power) button to print The printer could not print the document because a problem occurred in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. If this problem persists, write down the error...printing, and in the printing system. For more information, see www.hp.com/go/inkusage. Usually, you do not remove an ink cartridge until a replacement is unsatisfactory, try cleaning the printheads.
For more information about contacting HP support, see Clean the printhead. Previously used ink cartridge installed The ink cartridge identified in the.... Press the (Power) button to print The printer could not print the document because a problem occurred in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. If this problem persists, write down the error...printing, and in the printing system. For more information, see www.hp.com/go/inkusage. Usually, you do not remove an ink cartridge until a replacement is unsatisfactory, try cleaning the printheads.
User Guide
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...For information about how to recover from the toolbox might not have leaks, contact HP. The black cartridge will need to be used to try to install new cartridges, see Clean the printhead. Significant amounts of ink will be replaced soon. Replace the ink cartridge 135 Solution...not be inaccurate. Turn the printer off then on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. To temporarily replace black with printer preparation The printer clock has ...
...For information about how to recover from the toolbox might not have leaks, contact HP. The black cartridge will need to be used to try to install new cartridges, see Clean the printhead. Significant amounts of ink will be replaced soon. Replace the ink cartridge 135 Solution...not be inaccurate. Turn the printer off then on ink The black cartridge is not satisfactory, running the printhead cleaning procedure from this message a second time, contact HP. Solutions: Replace the black ink cartridge. To temporarily replace black with printer preparation The printer clock has ...
User Guide
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... notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94 environmental specifications 96 environmental sustainability program 102 EWS. See ink cartridges clean exterior 23 printhead 74 Configure firewall...supported 93 customer support electronic 42 cut-off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off pages, troubleshoot 49 D diagnostic page 53 ...
... notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94 environmental specifications 96 environmental sustainability program 102 EWS. See ink cartridges clean exterior 23 printhead 74 Configure firewall...supported 93 customer support electronic 42 cut-off in driver 22 warranty 87 acoustic emissions 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off pages, troubleshoot 49 D diagnostic page 53 ...
User Guide
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...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...
...settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality report 53 printhead 73 replace ink cartridges 38 margins setting, specifications 94 media clear jams ...77 duplexing 32 HP, order 115 load tray 14 load tray 2 20 locking ...