User Guide
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...3. Edition 1, 4/2013 Hewlett-Packard Company notices The information contained in a protected location where no user-serviceable parts inside. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions when using this product from ... change without prior written permission of Microsoft Corporation. Nothing herein should be liable for HP products and services are set forth in the documentation that comes with the printer. 2. registered trademarks of Hewlett-Packard, except as constituting an additional warranty. Do ...
...3. Edition 1, 4/2013 Hewlett-Packard Company notices The information contained in a protected location where no user-serviceable parts inside. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions when using this product from ... change without prior written permission of Microsoft Corporation. Nothing herein should be liable for HP products and services are set forth in the documentation that comes with the printer. 2. registered trademarks of Hewlett-Packard, except as constituting an additional warranty. Do ...
User Guide
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...glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner glass and lid backing...18 Clean the exterior...the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the embedded web server...21 Open the HP printer software (Windows)...22 Turn off the printer...22 2 Print Print documents...23...
...glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner glass and lid backing...18 Clean the exterior...the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the embedded web server...21 Open the HP printer software (Windows)...22 Turn off the printer...22 2 Print Print documents...23...
User Guide
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... documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
... documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
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... problems...67 Solve copy problems...68 No copy print out...68 Copies are blank...68 Size is reduced...68 Copy quality is poor ...69 The printer prints half a page, then ejects the paper...70 Paper mismatch...70 Solve scan problems...70 Scanner did nothing...70 Scan takes too long...70......71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
... problems...67 Solve copy problems...68 No copy print out...68 Copies are blank...68 Size is reduced...68 Copy quality is poor ...69 The printer prints half a page, then ejects the paper...70 Paper mismatch...70 Solve scan problems...70 Scanner did nothing...70 Scan takes too long...70......71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
User Guide
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... of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104... Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory specifications...100 System ...
... of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104... Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory specifications...100 System ...
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......126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for your home or office 129 Case A: Separate fax line (no voice calls received 130 Case B: Set up the printer with DSL...131 Case ...C: Set up the printer with a PBX phone ...
......126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for your home or office 129 Case A: Separate fax line (no voice calls received 130 Case B: Set up the printer with DSL...131 Case ...C: Set up the printer with a PBX phone ...
User Guide
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... original on the scanner glass • Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you are color blind, colored buttons and tabs used in the office. Get started...
... original on the scanner glass • Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you are color blind, colored buttons and tabs used in the office. Get started...
User Guide
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... connection. After initial setup of printer, the printer will enter Sleep mode after the cartridge is reduced while in Sleep mode. Auto Power-Off is missing. NOTE: If the printer is shared on or off: 1. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On ...and Off feature, you can set the schedule. 8 Get started CAUTION: HP recommends that you want the printer to avoid work disruption. Mac OS X: Open HP Utility. (For more information, see HP Utility (Mac OS X).) In the Printer Settings section,...
... connection. After initial setup of printer, the printer will enter Sleep mode after the cartridge is reduced while in Sleep mode. Auto Power-Off is missing. NOTE: If the printer is shared on or off: 1. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On ...and Off feature, you can set the schedule. 8 Get started CAUTION: HP recommends that you want the printer to avoid work disruption. Mac OS X: Open HP Utility. (For more information, see HP Utility (Mac OS X).) In the Printer Settings section,...
User Guide
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...and shortens the life of the paper. For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing...5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 The draft setting uses less ink. • Do not clean the printhead unnecessarily.
...and shortens the life of the paper. For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing...5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 The draft setting uses less ink. • Do not clean the printhead unnecessarily.
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Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing.
Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing.
User Guide
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... about the screen you can also change the printer settings using HP software tools available on the screen. TIP: If the printer is displayed on your computer. Help button: On the Home screen, press the Help button to see HP ePrint. For more information, see help topics....press this button to a computer, you are viewing. HP ePrint button: Opens the HP ePrint menu. Change printer settings Use the control panel to change the printer mode and settings, print reports, or get help for the printer. Use the printer control panel This section contains the following topics: •...
... about the screen you can also change the printer settings using HP software tools available on the screen. TIP: If the printer is displayed on your computer. Help button: On the Home screen, press the Help button to see HP ePrint. For more information, see help topics....press this button to a computer, you are viewing. HP ePrint button: Opens the HP ePrint menu. Change printer settings Use the control panel to change the printer mode and settings, print reports, or get help for the printer. Use the printer control panel This section contains the following topics: •...
User Guide
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...you want to use. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started To change the printer settings or print reports, use . You can scan a document ... Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to a computer. NOTE: Press the (Back) button to return to change . 2. Follow the prompts on the printer control panel, press the (Setup) button. 2. To select a mode, press...
...you want to use. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started To change the printer settings or print reports, use . You can scan a document ... Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to a computer. NOTE: Press the (Back) button to return to change . 2. Follow the prompts on the printer control panel, press the (Setup) button. 2. To select a mode, press...
User Guide
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... is best to the printer specifications. To order HP papers and other everyday documents. Select print paper 13 For more information, see Paper specifications. • Load only one type of everyday documents. HP Brochure Paper HP Professional Paper HP Premium Presentation Paper HP Professional Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper...
... is best to the printer specifications. To order HP papers and other everyday documents. Select print paper 13 For more information, see Paper specifications. • Load only one type of everyday documents. HP Brochure Paper HP Professional Paper HP Premium Presentation Paper HP Professional Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper...
User Guide
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...glass. 1. Lift the scanner lid. 2. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). The ADF does not support double-sided documents. NOTE: 2 Some features, such as the ...9702; Paper that is damaged, curled, or wrinkled ◦ Paper with the ADF. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the printer. NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF.
...glass. 1. Lift the scanner lid. 2. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). The ADF does not support double-sided documents. NOTE: 2 Some features, such as the ...9702; Paper that is damaged, curled, or wrinkled ◦ Paper with the ADF. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the printer. NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF.
User Guide
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... loading an original printed in landscape orientation, place the pages so that the loaded pages were detected. 2. Load the original print-side up into the printer. • Load standard-size paper • Load envelopes • Load cards Load paper 15 b.
... loading an original printed in landscape orientation, place the pages so that the loaded pages were detected. 2. Load the original print-side up into the printer. • Load standard-size paper • Load envelopes • Load cards Load paper 15 b.
User Guide
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... is too long, lift the latch on the front of the input tray and lower the front of envelopes is inserted as far inside the printer as possible and does not exceed the line marking in the input tray as far as the paper guides may not be able to the... graphic. Make sure the stack of paper is printing. 4. NOTE: Do not load paper while the printer is inserted as far inside the printer as possible. Slide out the paper guides in the tray until they touch the edge of the stack of paper back straight...
... is too long, lift the latch on the front of the input tray and lower the front of envelopes is inserted as far inside the printer as possible and does not exceed the line marking in the input tray as far as the paper guides may not be able to the... graphic. Make sure the stack of paper is printing. 4. NOTE: Do not load paper while the printer is inserted as far inside the printer as possible. Slide out the paper guides in the tray until they touch the edge of the stack of paper back straight...
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Slide out the paper guides in the tray. Make sure the stack of cards is printing. 4. NOTE: Do not load cards while the printer is inserted as far inside the printer as possible and does not exceed the line marking in the tray. Do not load paper into the input tray slanted as... load paper into the input tray slanted as the paper guides may not be able to load cards. 1. NOTE: Do not load envelopes while the printer is printing. 4.
Slide out the paper guides in the tray. Make sure the stack of cards is printing. 4. NOTE: Do not load cards while the printer is inserted as far inside the printer as possible and does not exceed the line marking in the tray. Do not load paper into the input tray slanted as... load paper into the input tray slanted as the paper guides may not be able to load cards. 1. NOTE: Do not load envelopes while the printer is printing. 4.
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...as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or ... certain page size. To clean the scanner glass and lid backing 1. Lift the scanner lid. 3. For more information, see Turn off the printer. Turn off the printer. 2. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner....
...as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or ... certain page size. To clean the scanner glass and lid backing 1. Lift the scanner lid. 3. For more information, see Turn off the printer. Turn off the printer. 2. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner....
User Guide
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... the interior of which can leave streaks on the scanner glass. Turn off by pressing the (Power) button, and unplug the power cord from the printer control panel. NOTE: If the residue does not come off of the case. Close the scanner lid, and turn the... the scanner glass. Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up plain paper, you can clean the ADF. To clean the ADF 1. For more information, see Turn off the rollers or separator pad. Remove all of the printer, as well as from the electrical socket. Lift the...
... the interior of which can leave streaks on the scanner glass. Turn off by pressing the (Power) button, and unplug the power cord from the printer control panel. NOTE: If the residue does not come off of the case. Close the scanner lid, and turn the... the scanner glass. Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up plain paper, you can clean the ADF. To clean the ADF 1. For more information, see Turn off the rollers or separator pad. Remove all of the printer, as well as from the electrical socket. Lift the...
User Guide
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... Using the buttons to the right, scroll to and select Printer Update. (Setup) button. If the product update option is available, the printer downloads and installs the update, and then restarts. On the printer control panel, press the (HP ePrint) button, and then press the 2. If prompted,... choose to allow the printer to turn on the printer control panel, press the (Setup) button. 2. Update the printer 21 Restore factory defaults 1. Close the scanner ...
... Using the buttons to the right, scroll to and select Printer Update. (Setup) button. If the product update option is available, the printer downloads and installs the update, and then restarts. On the printer control panel, press the (HP ePrint) button, and then press the 2. If prompted,... choose to allow the printer to turn on the printer control panel, press the (Setup) button. 2. Update the printer 21 Restore factory defaults 1. Close the scanner ...