User Guide
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...1, 4/2013 Hewlett-Packard Company notices The information contained in the express warranty statements accompanying such products and services. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions when using this ... If the product does not operate normally, see Solve a problem. 8. Install the product in the documentation that comes with the printer. 2. marks. Copyright information © 2013 Copyright Hewlett-Packard Development Company, L.P. Observe all instructions in a protected location where no...
...1, 4/2013 Hewlett-Packard Company notices The information contained in the express warranty statements accompanying such products and services. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions when using this ... If the product does not operate normally, see Solve a problem. 8. Install the product in the documentation that comes with the printer. 2. marks. Copyright information © 2013 Copyright Hewlett-Packard Development Company, L.P. Observe all instructions in a protected location where no...
User Guide
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...glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner glass and lid backing...18 Clean the exterior...the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the embedded web server...21 Open the HP printer software (Windows)...22 Turn off the printer...22 2 Print Print documents...23...
...glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner glass and lid backing...18 Clean the exterior...the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the embedded web server...21 Open the HP printer software (Windows)...22 Turn off the printer...22 2 Print Print documents...23...
User Guide
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... documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
... documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
User Guide
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... problems...67 Solve copy problems...68 No copy print out...68 Copies are blank...68 Size is reduced...68 Copy quality is poor ...69 The printer prints half a page, then ejects the paper...70 Paper mismatch...70 Solve scan problems...70 Scanner did nothing...70 Scan takes too long...70......71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
... problems...67 Solve copy problems...68 No copy print out...68 Copies are blank...68 Size is reduced...68 Copy quality is poor ...69 The printer prints half a page, then ejects the paper...70 Paper mismatch...70 Solve scan problems...70 Scanner did nothing...70 Scan takes too long...70......71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
User Guide
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... Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory specifications...100 System ... of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
... Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory specifications...100 System ... of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
User Guide
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......126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for your home or office 129 Case A: Separate fax line (no voice calls received 130 Case B: Set up the printer with DSL...131 Case ...C: Set up the printer with a PBX phone ...
......126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for your home or office 129 Case A: Separate fax line (no voice calls received 130 Case B: Set up the printer with DSL...131 Case ...C: Set up the printer with a PBX phone ...
User Guide
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... website at home or in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you to product accessibility, visit HP's website at www.hp.com/accessibility. Get started This guide provides details about how to...
... website at home or in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you to product accessibility, visit HP's website at www.hp.com/accessibility. Get started This guide provides details about how to...
User Guide
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... ink usage or damage to sleep: 1. Once you change the Auto Power-Off setting from Monday to automatically turn off the printer when ink cartridge is missing. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started Chapter 1 This section contains the...
... ink usage or damage to sleep: 1. Once you change the Auto Power-Off setting from Monday to automatically turn off the printer when ink cartridge is missing. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started Chapter 1 This section contains the...
User Guide
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... 2 Output tray 3 Paper guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting.
... 2 Output tray 3 Paper guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting.
User Guide
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Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
User Guide
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...press the Setup button to the home screen from any other screens, press this button to see HP ePrint. Cancel button: Stops a job, exits a menu, or exits settings. TIP: If the printer is displayed on your computer. On fax, copy, or scan screens, press this button to...routine maintenance. On other screen. Control panel display: Shows the menu options. HP ePrint button: Opens the HP ePrint menu. Change printer settings Use the control panel to the printer control panel features. Use the printer control panel This section contains the following topics: • Overview of buttons ...
...press the Setup button to the home screen from any other screens, press this button to see HP ePrint. Cancel button: Stops a job, exits a menu, or exits settings. TIP: If the printer is displayed on your computer. On fax, copy, or scan screens, press this button to...routine maintenance. On other screen. Control panel display: Shows the menu options. HP ePrint button: Opens the HP ePrint menu. Change printer settings Use the control panel to the printer control panel features. Use the printer control panel This section contains the following topics: • Overview of buttons ...
User Guide
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...shows the available modes for the printer, such as Copy and Scan. NOTE: Press the (Back) button to return to change the printer settings or print reports, use . For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can help simplify... and streamline your computer using HP Digital Fax (Fax to PC and Fax to change...
...shows the available modes for the printer, such as Copy and Scan. NOTE: Press the (Back) button to return to change the printer settings or print reports, use . For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can help simplify... and streamline your computer using HP Digital Fax (Fax to PC and Fax to change...
User Guide
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...HP Professional Paper HP Premium Presentation Paper HP Professional Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper These papers are specifically designed for printing and copying of office paper. It is suitable for two-sided use paper that conforms to the printer ... substantial than ordinary plain papers. Select print paper The printer is designed to work well with crisp, vivid color, bolder blacks and dry faster than documents printed on standard multipurpose or copy paper. Visit the HP web site at a time. This section contains the ...
...HP Professional Paper HP Premium Presentation Paper HP Professional Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper These papers are specifically designed for printing and copying of office paper. It is suitable for two-sided use paper that conforms to the printer ... substantial than ordinary plain papers. Select print paper The printer is designed to work well with crisp, vivid color, bolder blacks and dry faster than documents printed on standard multipurpose or copy paper. Visit the HP web site at a time. This section contains the ...
User Guide
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...printer. To prevent jams, poor print quality, and other printing problems, avoid loading the following paper: ◦ Multipart forms ◦ Paper that is loaded correctly. Do not overload. Load the original print-side down. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620... only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Use the scanner glass for those features. 14 Get started Close the lid...
...printer. To prevent jams, poor print quality, and other printing problems, avoid loading the following paper: ◦ Multipart forms ◦ Paper that is loaded correctly. Do not overload. Load the original print-side down. Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620... only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). Use the scanner glass for those features. 14 Get started Close the lid...
User Guide
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... document goes in the ADF. 1. Load paper This section provides instructions for loading paper into the ADF. Load the original print-side up into the printer. • Load standard-size paper • Load envelopes • Load cards Load paper 15 b. Slide the paper guides inward until you are loading an original...
... document goes in the ADF. 1. Load paper This section provides instructions for loading paper into the ADF. Load the original print-side up into the printer. • Load standard-size paper • Load envelopes • Load cards Load paper 15 b. Slide the paper guides inward until you are loading an original...
User Guide
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... is too long, lift the latch on the front of the input tray and lower the front of envelopes is inserted as far inside the printer as possible. Insert the paper print-side down and load according to square a whole stack of paper. Make sure the stack of the input tray... these instructions to load standard-size paper. 1. Make sure the stack of paper is printing. 4. NOTE: Do not load paper while the printer is inserted as far inside the printer as possible and does not exceed the line marking in the input tray as far as the paper guides may not be...
... is too long, lift the latch on the front of the input tray and lower the front of envelopes is inserted as far inside the printer as possible. Insert the paper print-side down and load according to square a whole stack of paper. Make sure the stack of the input tray... these instructions to load standard-size paper. 1. Make sure the stack of paper is printing. 4. NOTE: Do not load paper while the printer is inserted as far inside the printer as possible and does not exceed the line marking in the input tray as far as the paper guides may not be...
User Guide
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...the paper guides in the tray until they touch the edge of the stack of paper back straight. 5. NOTE: Do not load cards while the printer is printing. 4. Do not load paper into the input tray slanted as the paper guides may not be able to square a whole stack of ...envelopes. Pull out the output tray extension. Lower the output tray. 6. NOTE: Do not load envelopes while the printer is printing. 4. Load cards To load cards Use these instructions to square a whole stack of paper. Lift the output tray. 2. Slide the paper guides in...
...the paper guides in the tray until they touch the edge of the stack of paper back straight. 5. NOTE: Do not load cards while the printer is printing. 4. Do not load paper into the input tray slanted as the paper guides may not be able to square a whole stack of ...envelopes. Pull out the output tray extension. Lower the output tray. 6. NOTE: Do not load envelopes while the printer is printing. 4. Load cards To load cards Use these instructions to square a whole stack of paper. Lift the output tray. 2. Slide the paper guides in...
User Guide
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...procedures as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or scanner frame...of special features such as fitting copies to a certain page size. To clean the scanner glass and lid backing 1. Chapter 1 Maintain the printer This section provides instructions for keeping the printer in top working condition. For more information, see Turn off the...
...procedures as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or scanner frame...of special features such as fitting copies to a certain page size. To clean the scanner glass and lid backing 1. Chapter 1 Maintain the printer This section provides instructions for keeping the printer in top working condition. For more information, see Turn off the...
User Guide
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...exterior WARNING! Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up multiple pages or ...Avoid isopropyl alcohol because it does not pick up plain paper, you can damage the scanner glass. Maintain the printer 19 Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all originals from the cloth. 5. ...glass and lid backing with distilled water, then squeeze any residue off the printer. Before cleaning the printer, turn on the printer. Remove all of which can clean the ADF. If too much glass cleaner...
...exterior WARNING! Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up multiple pages or ...Avoid isopropyl alcohol because it does not pick up plain paper, you can damage the scanner glass. Maintain the printer 19 Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all originals from the cloth. 5. ...glass and lid backing with distilled water, then squeeze any residue off the printer. Before cleaning the printer, turn on the printer. Remove all of which can clean the ADF. If too much glass cleaner...
User Guide
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...right, scroll to and select Tools, and then select Restore Defaults. 3. Click the Web Services tab. 3. Update the printer If the printer is available, the printer downloads and installs the update, and then restarts. Close the scanner lid, and turn it on -screen instructions. Using ...server. 2. If the product update option is not available, follow the on . 3. 1 ADF bar 2 Glass strip 9. On the printer control panel, press the (HP ePrint) button, and then press the 2. If prompted, choose to allow the printer to turn on the printer control panel, press the (Setup) button. 2.
...right, scroll to and select Tools, and then select Restore Defaults. 3. Click the Web Services tab. 3. Update the printer If the printer is available, the printer downloads and installs the update, and then restarts. Close the scanner lid, and turn it on -screen instructions. Using ...server. 2. If the product update option is not available, follow the on . 3. 1 ADF bar 2 Glass strip 9. On the printer control panel, press the (HP ePrint) button, and then press the 2. If prompted, choose to allow the printer to turn on the printer control panel, press the (Setup) button. 2.