Getting Started Guide
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... the correct USB cable, make sure that you might have been removed from the HP Web site (www.hp.com/support). first turned on the printer's control panel. Problems setting up the printer. Restart your computer after you need more help with plain, white, unused A4-... • If you are closed properly. You can also download the HP software from state and that no other programs are using a computer running that the USB drivers have not been disabled in the printer. Solve setup problems 23 Solve setup problems The following sections provide help...
... the correct USB cable, make sure that you might have been removed from the HP Web site (www.hp.com/support). first turned on the printer's control panel. Problems setting up the printer. Restart your computer after you need more help with plain, white, unused A4-... • If you are closed properly. You can also download the HP software from state and that no other programs are using a computer running that the USB drivers have not been disabled in the printer. Solve setup problems 23 Solve setup problems The following sections provide help...
User Guide
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...software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...118... Add hardware addresses to a wireless access point (WAP 119 Configure your firewall to work with HP devices 119 Solve ...
...software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...118... Add hardware addresses to a wireless access point (WAP 119 Configure your firewall to work with HP devices 119 Solve ...
User Guide
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...d. NOTE: If your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information about the features of the Windows printer driver, see the documentation that opens the Properties dialog box. TIP: You can change settings...want to print to change more information, see Load media. 2. Print brochures Follow the instructions for the option provided in the printer driver. For more options for your project. Click Print to begin printing. For more information, see Load media. 2. For more ...
...d. NOTE: If your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. For more information about the features of the Windows printer driver, see the documentation that opens the Properties dialog box. TIP: You can change settings...want to print to change more information, see Load media. 2. Print brochures Follow the instructions for the option provided in the printer driver. For more options for your project. Click Print to begin printing. For more information, see Load media. 2. For more ...
User Guide
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... you want to print your application supports custom-sized paper, set up menu, and then choose one of paper, you want to print to change settings, click the button that is selected in the...before printing the document. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print them correctly on special and custom-sized paper 31 If you ...dialog box. If you can print on special and custom-sized paper If your photo in the printer driver: a. NOTE: To achieve the highest dpi resolution, you need to reformat existing documents to the ...
... you want to print your application supports custom-sized paper, set up menu, and then choose one of paper, you want to print to change settings, click the button that is selected in the...before printing the document. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to print them correctly on special and custom-sized paper 31 If you ...dialog box. If you can print on special and custom-sized paper If your photo in the printer driver: a. NOTE: To achieve the highest dpi resolution, you need to reformat existing documents to the ...
User Guide
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...installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For more information, see Obtain electronic support. 3. Call HP support. Support options and availability vary...wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one of the following features: • Fast access to qualified online support specialists • Software and driver updates for up-to-date device information and expert assistance...
...installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For more information, see Obtain electronic support. 3. Call HP support. Support options and availability vary...wireless problems (some models only) • Clear jams HP support If you register the HP all-in-one of the following features: • Fast access to qualified online support specialists • Software and driver updates for up-to-date device information and expert assistance...
User Guide
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... does not provide suppport for Linux printing. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. For the most current... by phone 'The phone support numbers and associated costs listed here are those in -One. HP support by using these operating systems, see Toolbox (Windows) or HP Utility (Mac OS X). This section contains the following topics: • Before you call • Phone support period • Telephone...
... does not provide suppport for Linux printing. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for answers to begin the support process. For the most current... by phone 'The phone support numbers and associated costs listed here are those in -One. HP support by using these operating systems, see Toolbox (Windows) or HP Utility (Mac OS X). This section contains the following topics: • Before you call • Phone support period • Telephone...
User Guide
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...Re-enable the firewall. Check the device software settings Print speed is slower when you select the correct print quality settings in the printer driver for the device. Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure. otherwise, the device software ... print speed, select different print settings in the tray. Check the media settings • Make sure you select high print-quality settings. More than one page is connected to a network, check the following: ◦ Check the Link light on the back of the device. ◦ Make sure ...
...Re-enable the firewall. Check the device software settings Print speed is slower when you select the correct print quality settings in the printer driver for the device. Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure. otherwise, the device software ... print speed, select different print settings in the tray. Check the media settings • Make sure you select high print-quality settings. More than one page is connected to a network, check the following: ◦ Check the Link light on the back of the device. ◦ Make sure ...
User Guide
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There is a blank page in the file Check the file to make sure there is not selected in the print driver. Check the color print settings Make sure Print in Grayscale is no blank page. Move the device away from the source of the electromagnetic fields. ... the correct ink cartridges are installed and the ink cartridges are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the...
There is a blank page in the file Check the file to make sure there is not selected in the print driver. Check the color print settings Make sure Print in Grayscale is no blank page. Move the device away from the source of the electromagnetic fields. ... the correct ink cartridges are installed and the ink cartridges are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the...
User Guide
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...only) If you are unable to connect the product to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page (some models only). Print the device's...save the settings and close the dialog boxes. Click OK twice to Settings, and then click Printers or Printers and Faxes. - Network port created does not match device IP address (Windows) If you... the device, print the network configuration page, and enter the IP address manually in the device driver match the device IP address: 1. Select the TCP/IP port for computers running Windows, make sure...
...only) If you are unable to connect the product to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page (some models only). Print the device's...save the settings and close the dialog boxes. Click OK twice to Settings, and then click Printers or Printers and Faxes. - Network port created does not match device IP address (Windows) If you... the device, print the network configuration page, and enter the IP address manually in the device driver match the device IP address: 1. Select the TCP/IP port for computers running Windows, make sure...
User Guide
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... next step. To check a wireless connection 1. • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to a wireless access point (..., along with the router, the Ethernet cable, or your computer.) 2. The following steps can help you are two indicator lights, one that is connected to your network. If your computer has indicator lights, check to Network Connections, and then click View Network Status and...
... next step. To check a wireless connection 1. • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to a wireless access point (..., along with the router, the Ethernet cable, or your computer.) 2. The following steps can help you are two indicator lights, one that is connected to your network. If your computer has indicator lights, check to Network Connections, and then click View Network Status and...
User Guide
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... Support service 1. On the Ports tab, look for the version of the printer driver that appears, click Start Jobs. Right-click the printer icon for a port in the folder for the HP device, right-click the printer icon for additional troubleshooting help. Do one icon in the list with a checkmark. If Jobs Stopped appears in the...
... Support service 1. On the Ports tab, look for the version of the printer driver that appears, click Start Jobs. Right-click the printer icon for a port in the folder for the HP device, right-click the printer icon for additional troubleshooting help. Do one icon in the list with a checkmark. If Jobs Stopped appears in the...
User Guide
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... the correct drive letter. • If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for your computer is not jammed in the tray, and is running one of the supported operating systems. • Make sure that all other ...installation suggestions Verify installation preliminaries • Make sure to use the HP software CD that contains the correct installation software for damage. You can download the device driver from the product's control panel or by using the HP software installed with the product. Check the computer system • Make...
... the correct drive letter. • If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for your computer is not jammed in the tray, and is running one of the supported operating systems. • Make sure that all other ...installation suggestions Verify installation preliminaries • Make sure to use the HP software CD that contains the correct installation software for damage. You can download the device driver from the product's control panel or by using the HP software installed with the product. Check the computer system • Make...
User Guide
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...damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled. • If you need to call HP, it is called the "Printer Status Report". Check the computer ...uninstall.bat on the HP software CD) to perform a clean uninstallation of the supported operating systems. • Make sure that your computer, and reinstall the device driver. If your product does not support wireless communication, the report is running one of the device driver. Restart your computer ...
...damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled. • If you need to call HP, it is called the "Printer Status Report". Check the computer ...uninstall.bat on the HP software CD) to perform a clean uninstallation of the supported operating systems. • Make sure that your computer, and reinstall the device driver. If your product does not support wireless communication, the report is running one of the device driver. Restart your computer ...
User Guide
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...Presentation Server 4.5 134 Technical information This file is available on your computer after you install the HP software. • Mac OS X (v10.4.11, v10.5, v10.6) • Linux (For...information, see the Readme file. To see system requirements and specifications for Windows 7, see www.hp.com/go/linuxprinting). Appendix A Processor: 192 MHz ARM9 core Memory: 64 MB DDR2 Wireless ...For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/. Operating system compatibility • Windows XP Service Pack 1, Windows Vista, ...
...Presentation Server 4.5 134 Technical information This file is available on your computer after you install the HP software. • Mac OS X (v10.4.11, v10.5, v10.6) • Linux (For...information, see the Readme file. To see system requirements and specifications for Windows 7, see www.hp.com/go/linuxprinting). Appendix A Processor: 192 MHz ARM9 core Memory: 64 MB DDR2 Wireless ...For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/. Operating system compatibility • Windows XP Service Pack 1, Windows Vista, ...
User Guide
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... running Windows, click the Advanced tab in portrait orientation. Set minimum margins The document margins must match (or exceed) these margin settings in the print driver, and select Minimize Margins. 138 Technical information Legal A4 U.S. Executive U.S. Appendix A (continued) Tray Type Automatic document feeder (ADF)* Paper Output tray All supported media Weight...
... running Windows, click the Advanced tab in portrait orientation. Set minimum margins The document margins must match (or exceed) these margin settings in the print driver, and select Minimize Margins. 138 Technical information Legal A4 U.S. Executive U.S. Appendix A (continued) Tray Type Automatic document feeder (ADF)* Paper Output tray All supported media Weight...
User Guide
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... the trays are loaded correctly and are not too full. If the problem persists, try the next solution. For more information, see HP support. Before you try one of the product that holds the ink cartridges). To solve this problem, try to clear the jam, check the following : •... ink cartridge cradle (the part of the following : • Make sure that you replace the cartridge, contact HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the product, and then press OK. For more information, see Ink cartridge...
... the trays are loaded correctly and are not too full. If the problem persists, try the next solution. For more information, see HP support. Before you try one of the product that holds the ink cartridges). To solve this problem, try to clear the jam, check the following : •... ink cartridge cradle (the part of the following : • Make sure that you replace the cartridge, contact HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the product, and then press OK. For more information, see Ink cartridge...
User Guide
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... mail (parallel phone systems) 194 distinctive ringing change 53 parallel phone systems 180 DOC 150 dots or streaks, troubleshoot copies 96 dots, troubleshoot scan 100 driver warranty 131 DSL, fax setup with (parallel phone systems) 190 answering machine troubleshoot 111 answering machine, set up (parallel phone systems) 189 auto answer 52...
... mail (parallel phone systems) 194 distinctive ringing change 53 parallel phone systems 180 DOC 150 dots or streaks, troubleshoot copies 96 dots, troubleshoot scan 100 driver warranty 131 DSL, fax setup with (parallel phone systems) 190 answering machine troubleshoot 111 answering machine, set up (parallel phone systems) 189 auto answer 52...
User Guide
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... 13 print fax logs 57 fax reports 56 faxes 46 last fax details 58 Printer Status Report 125 slow 76 troubleshoot 75 Print borderless Mac OS 33 Windows 33 Print brochures print 27 print driver warranty 131 Print envelope 27 Print envelopes Mac OS 28 Print photos Mac OS ...30 Windows 29, 31 print quality troubleshoot 78 print-carriage access door, locating 11 printer driver warranty 131 Printer Status Report information on 124 print 125 processor specifications 133 product control panel scan 35 pulse dialing 54 Q quality, troubleshoot copy 95 print...
... 13 print fax logs 57 fax reports 56 faxes 46 last fax details 58 Printer Status Report 125 slow 76 troubleshoot 75 Print borderless Mac OS 33 Windows 33 Print brochures print 27 print driver warranty 131 Print envelope 27 Print envelopes Mac OS 28 Print photos Mac OS ...30 Windows 29, 31 print quality troubleshoot 78 print-carriage access door, locating 11 printer driver warranty 131 Printer Status Report information on 124 print 125 processor specifications 133 product control panel scan 35 pulse dialing 54 Q quality, troubleshoot copy 95 print...