Reference Guide
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... Settings. 3. Note: If you should have problems connecting the printer to a network. Touch (Wireless) > (Settings) > Wireless Settings. 3. Turn on the printer control panel. 2. Description Blue light blinking Possible cause The printer is turned off Wireless is not connected to your wireless network. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to...
... Settings. 3. Note: If you should have problems connecting the printer to a network. Touch (Wireless) > (Settings) > Wireless Settings. 3. Turn on the printer control panel. 2. Description Blue light blinking Possible cause The printer is turned off Wireless is not connected to your wireless network. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to...
Reference Guide
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... by HP. Set up fax Set up fax from the printer control panel. Anonymous usage information storage: HP cartridges used to improve future HP printers. For more information, visit www.hp.com/support. This information might need HP software installed on www.hp.com/support. Limited warranty HP one year... (such as smartphone or tablet) directly to an existing wireless network. Use only with the printer for setup. For full terms and conditions, visit: www.hp.com/go /mobileprinting Help Ink cartridge Safety Get additional help and find notices, environmental, and regulatory...
... by HP. Set up fax Set up fax from the printer control panel. Anonymous usage information storage: HP cartridges used to improve future HP printers. For more information, visit www.hp.com/support. This information might need HP software installed on www.hp.com/support. Limited warranty HP one year... (such as smartphone or tablet) directly to an existing wireless network. Use only with the printer for setup. For full terms and conditions, visit: www.hp.com/go /mobileprinting Help Ink cartridge Safety Get additional help and find notices, environmental, and regulatory...
User Guide
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...MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS....AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN. © Copyright 2019 HP Development Company, L.P. Mac, OS... the line cord cannot be damaged. - THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING...are trademarks of Cisco in the United States and/or other countries. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE....
...MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS....AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN. © Copyright 2019 HP Development Company, L.P. Mac, OS... the line cord cannot be damaged. - THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING...are trademarks of Cisco in the United States and/or other countries. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE....
User Guide
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... ...23 Work with trays ...37 Load an original on the scanner glass ...39 Load an original in the document feeder ...41 Update the printer ...42 Open the HP printer software (Windows) ...43 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 44 Turn the... printer off ...45 2 Print ...46 Print using a computer ...47 Print using the HP Smart app ...53 Print with mobile devices ...54 Tips for successful printing ...55 3 Copy and scan ...58 Copy ...59 Scan ...60...
... ...23 Work with trays ...37 Load an original on the scanner glass ...39 Load an original in the document feeder ...41 Update the printer ...42 Open the HP printer software (Windows) ...43 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 44 Turn the... printer off ...45 2 Print ...46 Print using a computer ...47 Print using the HP Smart app ...53 Print with mobile devices ...54 Tips for successful printing ...55 3 Copy and scan ...58 Copy ...59 Scan ...60...
User Guide
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...143 Use Wi-Fi Direct ...145 8 Printer management tools ...148 Toolbox (Windows) ...149 Embedded web server ...150 9 Solve a problem ...153 Get help with HP online troubleshooting ...154 Get help from the printer control panel ...155 Get help from the HP Smart app ...156 Get help in ...this guide ...157 Understand printer reports ...184 Solve problems using Web Services ...186 Maintain the printer ...187 Restore original factory defaults ...
...143 Use Wi-Fi Direct ...145 8 Printer management tools ...148 Toolbox (Windows) ...149 Embedded web server ...150 9 Solve a problem ...153 Get help with HP online troubleshooting ...154 Get help from the printer control panel ...155 Get help from the HP Smart app ...156 Get help in ...this guide ...157 Understand printer reports ...184 Solve problems using Web Services ...186 Maintain the printer ...187 Restore original factory defaults ...
User Guide
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1 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Paper basics ● Load paper ● ...Load an original on the scanner glass ● Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn...
1 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Paper basics ● Load paper ● ...Load an original on the scanner glass ● Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn...
User Guide
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... more information about accessibility solutions for users with visual impairments or low vision by users with limited strength and reach. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to-text applications. The software also ...supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by using your operating system's accessibility options and features. Accessibility...
... more information about accessibility solutions for users with visual impairments or low vision by users with limited strength and reach. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to-text applications. The software also ...supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by using your operating system's accessibility options and features. Accessibility...
User Guide
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...to change the period of inactivity. ENWW HP EcoSolutions (HP and the Environment) 3 Touch Sleep Mode, and then touch the desired option. Auto-Off turns the printer off after five minutes of inactivity before the printer sleeps. 1. From the printer control panel, touch or swipe down the...this way, you must use . Use the following instructions to Friday. Touch Schedule On/Off. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is reduced while in the office. For more information...
...to change the period of inactivity. ENWW HP EcoSolutions (HP and the Environment) 3 Touch Sleep Mode, and then touch the desired option. Auto-Off turns the printer off after five minutes of inactivity before the printer sleeps. 1. From the printer control panel, touch or swipe down the...this way, you must use . Use the following instructions to Friday. Touch Schedule On/Off. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is reduced while in the office. For more information...
User Guide
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Never turn off by selecting the time when the printer prints in Quiet Mode. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the printer control panel 1. NOTE: Quiet Mode does not work if you are missing. Touch Quiet Mode . 3. Turn...
Never turn off by selecting the time when the printer prints in Quiet Mode. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the printer control panel 1. NOTE: Quiet Mode does not work if you are missing. Touch Quiet Mode . 3. Turn...
User Guide
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... uses less ink. ● Do not clean the printhead unnecessarily. ENWW HP EcoSolutions (HP and the Environment) 5 Doing so wastes ink and shortens the life of the paper. ● Change the print quality in the printer driver to a draft setting. Open the EWS. Click the Settings tab.... 3. Open the HP printer software. Click Quiet Mode . 3. For more information, see Open the embedded web server. 2. For ...
... uses less ink. ● Do not clean the printhead unnecessarily. ENWW HP EcoSolutions (HP and the Environment) 5 Doing so wastes ink and shortens the life of the paper. ● Change the print quality in the printer driver to a draft setting. Open the EWS. Click the Settings tab.... 3. Open the HP printer software. Click Quiet Mode . 3. For more information, see Open the embedded web server. 2. For ...
User Guide
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Understand the printer parts This section contains the following topics: ● Top and front view ● Printing supplies area ● Back view Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension 9 Input tray / Tray 1 10 Input tray / Tray 2 11 Front USB port 12 Power button 6 Chapter 1 Get started ENWW
Understand the printer parts This section contains the following topics: ● Top and front view ● Printing supplies area ● Back view Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension 9 Input tray / Tray 1 10 Input tray / Tray 2 11 Front USB port 12 Power button 6 Chapter 1 Get started ENWW
User Guide
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Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is missing. ENWW Understand the printer parts 7 13 Front door 14 Control panel display Printing supplies area 1 Cartridge access door 2 Front door 3 Printhead 4 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is missing. ENWW Understand the printer parts 7 13 Front door 14 Control panel display Printing supplies area 1 Cartridge access door 2 Front door 3 Printhead 4 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
User Guide
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... buttons and lights The following topics: ● Lift the control panel ● Overview of buttons and lights ● Function buttons ● Dashboard icons ● Change printer settings Lift the control panel You can move the control panel for easier use. ● Push the upper part of the control panel to lift... it is back in place. NOTE: Return the control panel to its original position by pushing down the bottom until it . Use the printer control panel This section contains the following diagram and related table provide a quick reference to the...
... buttons and lights The following topics: ● Lift the control panel ● Overview of buttons and lights ● Function buttons ● Dashboard icons ● Change printer settings Lift the control panel You can move the control panel for easier use. ● Push the upper part of the control panel to lift... it is back in place. NOTE: Return the control panel to its original position by pushing down the bottom until it . Use the printer control panel This section contains the following diagram and related table provide a quick reference to the...
User Guide
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...card, or photo. For more information about using the HP Smart app and saving the list in the printer. Refer to : ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go to the message on the printer display. ● If the wireless light is off, ...Label 1 2 3 4 Name and Description Wireless light: Indicates the status of the printer's wireless connection. ● Solid blue light indicates that wireless connection has been established and you can create the list using the HP Smart app, go /hpsmartwin-help content if it is available for wireless communication. ...
...card, or photo. For more information about using the HP Smart app and saving the list in the printer. Refer to : ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go to the message on the printer display. ● If the wireless light is off, ...Label 1 2 3 4 Name and Description Wireless light: Indicates the status of the printer's wireless connection. ● Solid blue light indicates that wireless connection has been established and you can create the list using the HP Smart app, go /hpsmartwin-help content if it is available for wireless communication. ...
User Guide
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...: Displays status information for your printer is connected to avoid possible printing delays. Function button Fax Apps Purpose Set up the printer for wireless communication. You can also change ePrint settings, or view the printer email address. HP EcoSolutions: Displays a screen where you... can configure some of the printer, or monitor and manage current and scheduled printer tasks. Access to the...
...: Displays status information for your printer is connected to avoid possible printing delays. Function button Fax Apps Purpose Set up the printer for wireless communication. You can also change ePrint settings, or view the printer email address. HP EcoSolutions: Displays a screen where you... can configure some of the printer, or monitor and manage current and scheduled printer tasks. Access to the...
User Guide
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... return to the Home screen. 12 Chapter 1 Get started ENWW Touch and scroll through the available settings, and then touch 3. To change the printer settings To change the settings. TIP: Touch (Home) to return to the Home screen. Some features of the control panel display shows the available... you want to select screens or options. Follow the prompts on the Setup menu. 1. For more information about these tools, see Printer management tools. From the printer control panel, touch or swipe down the tab at the top of a function such as Copy Document or Scan to open the ...
... return to the Home screen. 12 Chapter 1 Get started ENWW Touch and scroll through the available settings, and then touch 3. To change the printer settings To change the settings. TIP: Touch (Home) to return to the Home screen. Some features of the control panel display shows the available... you want to select screens or options. Follow the prompts on the Setup menu. 1. For more information about these tools, see Printer management tools. From the printer control panel, touch or swipe down the tab at the top of a function such as Copy Document or Scan to open the ...
User Guide
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... you set of digital solutions that can help you simplify and streamline your office productivity. These digital solutions include the following : ENWW HP Digital Solutions 13 HP Digital Solutions The printer includes a collection of tools provided with business partners as email attachments-and all without using additional scanning software. saving money on the...
... you set of digital solutions that can help you simplify and streamline your office productivity. These digital solutions include the following : ENWW HP Digital Solutions 13 HP Digital Solutions The printer includes a collection of tools provided with business partners as email attachments-and all without using additional scanning software. saving money on the...
User Guide
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...the computer where the folder is connected using a USB cable, you set up and use the printer's embedded web server. For Scan to Network Folder, Fax to set up HP Digital Solutions using the HP software. You must have write access to the folder. ● A username and password for...operating system. ● Appropriate privileges on a computer running Windows, the setup wizard can receive faxes to an email message using the HP software. NOTE: If the printer is located For information about finding the computer name, see Scan. For Scan to Email, Fax to log onto the network. ...
...the computer where the folder is connected using a USB cable, you set up and use the printer's embedded web server. For Scan to Network Folder, Fax to set up HP Digital Solutions using the HP software. You must have write access to the folder. ● A username and password for...operating system. ● Appropriate privileges on a computer running Windows, the setup wizard can receive faxes to an email message using the HP software. NOTE: If the printer is located For information about finding the computer name, see Scan. For Scan to Email, Fax to log onto the network. ...
User Guide
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...browser. Click Scan under Print, Scan & Fax , and then click Scan to change settings in the future. When you can open from the HP printer software (Windows). NOTE: If you are set to Network Folder. 3. For more information about creating folders on a computer connected to Network Folder Wizard... server. Follow the onscreen instructions. On the last screen of the Scan to the network. For more information about EWS, see Open the HP printer software (Windows). 2. NOTE: If the Scan to Network Folder Wizard option is not available, use embedded web server (EWS) to customize ...
...browser. Click Scan under Print, Scan & Fax , and then click Scan to change settings in the future. When you can open from the HP printer software (Windows). NOTE: If you are set to Network Folder. 3. For more information about creating folders on a computer connected to Network Folder Wizard... server. Follow the onscreen instructions. On the last screen of the Scan to the network. For more information about EWS, see Open the HP printer software (Windows). 2. NOTE: If the Scan to Network Folder Wizard option is not available, use embedded web server (EWS) to customize ...
User Guide
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... can add up to 10 Outgoing Email Profiles. You can use the printer's embedded web server (EWS) or the printer's control panel. To configure these profiles. To set up the outgoing email profile from the printer. Open the HP printer software. On the Home tab, click Scan to E-mail Wizard. Set... up Scan to Email You can use the printer to scan documents and send them to email messages. NOTE: If the...
... can add up to 10 Outgoing Email Profiles. You can use the printer's embedded web server (EWS) or the printer's control panel. To configure these profiles. To set up the outgoing email profile from the printer. Open the HP printer software. On the Home tab, click Scan to E-mail Wizard. Set... up Scan to Email You can use the printer to scan documents and send them to email messages. NOTE: If the...