HP OfficeJet Pro 9720e Support and Manuals
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HP Officejet Pro 9720e All-in-One Multifunktionsdrucker
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Popular HP OfficeJet Pro 9720e Manual Pages
User Guide - Page 2
... of Google LLC.
Read and understand all warnings and instructions marked on a stable surface.
- Observe all instructions in the U.S. Install the product in this product to qualified service personnel. If the product does not operate normally, see Solve a problem in a protected location where no user-serviceable parts inside. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN...
User Guide - Page 4
... settings...28 Manually change IPv4 and IPv6 TCP/IP parameters...28 Assign or change the system password...28 Change energy-conservation settings ...29 Update printer...29 Update printer using the control panel ...29 Update printer...cartridges ...38 Replace cartridges ...39 Store supply user data ...40 Cartridge warranty information ...41
8 Solve a problem ...42 Jams and paper-feed issues...42
...
User Guide - Page 5
... problems ...50 Printer is unable to print ...51
Printing issues ...51 Fix problems with HP+ printers not printing...51 Fix problems ...settings ...60
HP support ...61 Contact HP...61
9 HP EcoSolutions (HP and the Environment)...63
Power management...63
Quiet Mode ...63
Optimize printing supplies...64
Appendix A Technical information ...65
Specifications...65
Regulatory notices ...67 Regulatory Model...
User Guide - Page 12
... on your device. 2. CAUTION: When turning off the printer. Connect the printer. Visit hp.com/support for your printer. Install the HP software and create an HP account: 1. ● Share documents through email and other applications. ● Manage printer settings, check printer status, print reports, and order supplies. Wait until the power light turns off before...
User Guide - Page 13
... printer. On the control panel Home screen, touch Menu. 2.
2 Connect your printer
Learn about setting up and working properly. Use Original HP cartridges Original HP cartridges are cartridges manufactured and sold by HP in order to deliver HP+ specific app features and firmware updates. Connect to a Wi-Fi network
Make sure your network is turned on the same network...
User Guide - Page 14
...HP software uses Bluetooth for a password, enter the default printer PIN available on -screen instructions to add or connect the printer. It does not support printing using Bluetooth. ● Turn on Bluetooth and location services...Setup Wizard.
8 Chapter 2 Connect your Wi-Fi network. If prompted, create or sign in Wi-Fi setup...your computer or mobile device to set up or connect the printer to ...
User Guide - Page 35
... automatically checks for and installs new firmware updates. ● Notify: The printer automatically checks for updates at regular intervals. Update printer
HP periodically releases firmware updates to set up a proxy server. Touch Firmware Update, touch Next, and then select any updates. Update printer using the control panel
You can update your printer firmware manually using the EWS...
User Guide - Page 36
... your printer is selected from the list of available printers. 3. Install HP software on smartphone, laptop, desktop computer, or other devices to print. From the File menu in your mobile devices using HP software, AirPrint, or the HP Print Service Plugin. ● HP software: Visit hp.com/mobileprinting for the first time, complete the following steps. Click...
User Guide - Page 37
... Original HP cartridges, visit hp.com/go /wifidirectprinting to learn how to Utilities and touch Settings. 3.
Product service or repairs
required as a result of non-Original HP supplies....troubleshooting information.
Print using Wi-Fi Direct 31 ● iOS: Devices running iOS 4.2 or later have AirPrint preinstalled. ● Android: Download the HP Print Service Plugin (supported...
User Guide - Page 57
... disconnected, but it is critical to reconnect the printer to continue printing.
Scroll to troubleshoot printing issues. Original HP cartridges are installed, HP+ printers will not work as expected. On the Info screen, touch Printer to check the printer settings and touch Connectivity to troubleshoot printing issues. Check printer connection to the Internet
Verify that you have...
User Guide - Page 61
...; You must reconnect the printer to restart Wi-Fi setup mode or troubleshoot network-related issues, you can help diagnose and fix issues automatically. -
Restore original network settings
If you want to the network using the HP software after you fix many common printer
problems.
See Restore settings. See Understand printer reports for more information about...
User Guide - Page 62
... the message, and then contact HP support.
Printhead alignment fails
Follow these steps to turn on the printer. If this problem persists, write down the error code provided in the power cord again. 3. Press the Power button to troubleshoot connection issues. ● Web Access Test Report Provides information about the network settings. If the printer is recommended...
User Guide - Page 66
... the printer network settings, you can cause print quality problems. To clean or align the printhead from the HP software or the embedded web server (EWS). ● Clean the printhead if your printouts. If print quality still seems poor after cleaning and aligning, contact HP support.
Turning the printer off the printer.
Touch Troubleshooting, and then...
User Guide - Page 67
...
Learn how to set up printer and perform common tasks. ● Get troubleshooting assistance
Find information for resolving paper jams, network connection issues, print quality issues, printer errors, and more. ● Get software and drivers Download software, drivers, and firmware you need for more information. Contact HP
If you need help from an HP technical support representative to...
User Guide - Page 68
... did not register your printer.
62 Chapter 8 Solve a problem
Additional warranty options
Extended service plans are available for your printer while installing the printer software, you can register anytime on the register.hp.com website. Visit hp.com/support, select your country/region and language, then explore the service plan options available for the printer at additional...
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