HP OfficeJet Pro 9720 Support and Manuals
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HP OfficeJet Pro 9720 Videos
How to unbox & set up HP OfficeJet Pro 9720/e, 9730/e Wide Format All-in-One printers | HP Support
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Duration: 5:44
Total Views: 380
Popular HP OfficeJet Pro 9720 Manual Pages
User Guide - Page 2
...Observe all instructions in the United States and/or other countries.
ALL RIGHTS RESERVED. and other countries. Safety Information
Always follow basic safety precautions when using this guide.
- If the product does not operate normally, see Solve a problem in a protected location where no user-serviceable parts inside. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH...
User Guide - Page 4
...settings...27 Manually change IPv4 and IPv6 TCP/IP parameters...27
Assign or change the system password...27 Change energy-conservation settings ...28 Update printer...28
Update printer using the control panel ...28 Update ...levels ...37 Order cartridges ...37 Replace cartridges ...37 Store supply user data ...39 Cartridge warranty information ...40
8 Solve a problem ...41 Jams and paper-feed issues......
User Guide - Page 5
...jams...48 Solve paper-feed problems ...48 Printer is unable to print ...49
Printing issues ...50 Fix problems with page not printing ...settings ...59
HP support ...59 Contact HP...60
9 HP EcoSolutions (HP and the Environment)...62
Power management...62
Quiet Mode ...62
Optimize printing supplies...63
Appendix A Technical information ...64
Specifications...64
Regulatory notices ...66 Regulatory Model...
User Guide - Page 12
... or sign in some languages and only supports some file formats.
Some features are only available on systems requirements. ● HP software is only available in to download and install the HP software on certain versions of iOS, Android, Windows,
and macOS. Install the HP software and create an HP account: 1. See Connect your device. 2. Turn printer...
User Guide - Page 13
...more information about different ways to enter the Wi-Fi network name (SSID) and a Wi-Fi password. Check Wi-Fi status
You can turn on the same network (subnet). Touch Network, and then ...Fi mode
automatically starts the Wi-Fi Setup Wizard. While connecting the
printer, you run into any problem with Wi-Fi connect, see Restore original network settings. Touch Network, and then touch Wi-Fi...
User Guide - Page 14
... an Ethernet network. NOTE: ● HP software uses Bluetooth for a password, enter the default printer PIN available on your computer or mobile device to set up or connect the printer to your printer to enable the Wi-Fi mode. 5. It does not support printing using the HP software
Use the HP software on the label inside...
User Guide - Page 15
... and then follow the on your computer. Open the HP software on -screen instructions to a Wi-Fi network.
See Connect to add or connect the printer.
After setup, you can change the connection from USB to Wi-Fi... the printer. Connect using a USB cable. 2. NOTE: While you are setting up the printer for the first time and to your computer. Connect your printer using a USB cable 9
User Guide - Page 34
... Information page, click Check for a password, enter the default printer PIN available on -screen instructions to conserve energy and supplies. Change energy-conservation settings
The printer includes several economy features to set up a proxy server. Update printer using the control panel
You can update your printer firmware manually using the EWS. 1. Update printer using the embedded web...
User Guide - Page 35
.... 1. Click the button that opens the Properties dialog box.
Print 29 If you have installed the HP software. From the File menu in your mobile devices using HP software, AirPrint, or the HP Print Service Plugin. ● HP software: Visit hp.com/mobileprinting for the first time, complete the following steps. Open the document you wish to...
User Guide - Page 36
...the HP Print Service Plugin (supported by most Android devices) from your device.
Touch the toggle button next to Wi-Fi Direct to turn it on .
Visit hp.com/go /anticounterfeit for troubleshooting ...your device. Product service or repairs
required as a result of non-Original HP supplies. You can check the printer settings in the trays. NOTE: ● HP cannot guarantee the quality...
User Guide - Page 47
...Possible jam locations
Feature
Description
1
Output tray
2
Separator pad
3
Document feeder
4
Print zone
Solve a problem 41
Jams and paper-feed issues
Learn how to troubleshoot jams and paper-feed issues.
Visit hp.com/support for some tasks.
8 Solve a problem
Solve common printer problems.
You can occur in the following areas of the support services, contact HP support.
User Guide - Page 59
... is preventing your computer from connecting to the printer, use HP online firewall troubleshooter to help diagnose and fix issues automatically. - From your printer.
3. Restore original network settings
If you want to help solve the problem. ● HP Print and Scan Doctor: Download and run HP Print and Scan Doctor to the Wi-Fi Direct name...
User Guide - Page 60
... printer. If this problem persists, write down the error code provided in the power cord again. 3. The printer shuts down unexpectedly: ● Check the power and power connections. ● Make sure the printer power cord is recommended to clean the printhead. ● If cleaning the printhead does not solve the problem, contact HP support. Unplug the...
User Guide - Page 65
...). HP support
HP online support provides information and utilities that can help you solve common printer problems. ● View video tutorials
Learn how to set up printer and perform common tasks. ● Get troubleshooting assistance
Find information for resolving paper jams, network connection issues, print quality issues, printer errors, and more. ● Get software and drivers Download...
User Guide - Page 66
... customers (HP agent-assisted support for more efficient support, and product support alerts. Contact HP
If you can register anytime on the register.hp.com website.
60 Chapter 8 Solve a problem If you can enjoy quicker service, more information. Download and run HP Print and Scan Doctor to help from an HP technical support representative to detect your printer while installing the...
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