Setup and Support Guide
Page 5
Connect the power supply 5 Step 4. Prepare the scanner for use the scanner buttons 13 Scanner buttons...13 3 Where to get started 4 Step 1. Check the box contents 4 Step 2. Connect the USB cable 7 Step 5. Install the software 5 Step 3. English Contents 1 How to get additional information 15 HP Scanjet N6010 User Guide 15 Scanner Tools Utility help 15 Additional software help 16 4 Care...
Connect the power supply 5 Step 4. Prepare the scanner for use the scanner buttons 13 Scanner buttons...13 3 Where to get started 4 Step 1. Check the box contents 4 Step 2. Connect the USB cable 7 Step 5. Install the software 5 Step 3. English Contents 1 How to get additional information 15 HP Scanjet N6010 User Guide 15 Scanner Tools Utility help 15 Additional software help 16 4 Care...
Setup and Support Guide
Page 6
Check the box contents Unpack the scanner hardware. Be sure to set up the scanner: Step 1. 1 How to get started Follow these steps to remove any shipping tape. 8 1 4 7 3 6 2 5 1 HP Scanjet N6010 scanner 2 Power supply 3 USB cable 4 Scanning software CD (For more information, see Scanning software CD on page 11.) 5 Front-panel labels 6 Setup and Support Guide (this book) 7 Paper-path cleaning cloth (for later maintenance use) 8 Output tray 4 HP Scanjet N6010 Sheetfeed Document Scanner
Check the box contents Unpack the scanner hardware. Be sure to set up the scanner: Step 1. 1 How to get started Follow these steps to remove any shipping tape. 8 1 4 7 3 6 2 5 1 HP Scanjet N6010 scanner 2 Power supply 3 USB cable 4 Scanning software CD (For more information, see Scanning software CD on page 11.) 5 Front-panel labels 6 Setup and Support Guide (this book) 7 Paper-path cleaning cloth (for later maintenance use) 8 Output tray 4 HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide
Page 7
... you are given instructions for installing it. For information about these options, see Scanning software CD on the CD. 4. Connect the power supply The power supply has an attached cable that came with the scanner. If the installation dialog box does not display after a few moments, do the following: a. In the installation dialog box, select...
... you are given instructions for installing it. For information about these options, see Scanning software CD on the CD. 4. Connect the power supply The power supply has an attached cable that came with the scanner. If the installation dialog box does not display after a few moments, do the following: a. In the installation dialog box, select...
Setup and Support Guide
Page 8
... AC cable is plugged into the back of the scanner to the left. 6 HP Scanjet N6010 Sheetfeed Document Scanner If the green LED is on. - If the green LED is not on, ensure that power is available to the power supply on one end and plugged into a power outlet or a surge protector. 3. Contact HP Support for assistance. 4. Facing the back of the...
... AC cable is plugged into the back of the scanner to the left. 6 HP Scanjet N6010 Sheetfeed Document Scanner If the green LED is on. - If the green LED is not on, ensure that power is available to the power supply on one end and plugged into a power outlet or a surge protector. 3. Contact HP Support for assistance. 4. Facing the back of the...
Setup and Support Guide
Page 20
... scanner has lost its USB connection, the Error LED is connected between the scanner and a power outlet. 1. 5 Troubleshooting Scanner does not work after installation If the scanner does not work after installation, you might be found. ● An internal error has occurred. ● The computer cannot communicate with a steady amber light. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner...
... scanner has lost its USB connection, the Error LED is connected between the scanner and a power outlet. 1. 5 Troubleshooting Scanner does not work after installation If the scanner does not work after installation, you might be found. ● An internal error has occurred. ● The computer cannot communicate with a steady amber light. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner...
Setup and Support Guide
Page 22
... 15 or the device user guide. b. Open the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on . 3. Verify that the USB cable and the power supply are working correctly After each button is NOT selected. 6. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner If the problem persists, proceed with the...
... 15 or the device user guide. b. Open the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on . 3. Verify that the USB cable and the power supply are working correctly After each button is NOT selected. 6. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner If the problem persists, proceed with the...
Setup and Support Guide
Page 25
... information outlines the warranty information for the Product and has marketed the Product. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of warranty service may vary according to local standards. For each HP product specified above . Software, media, parts, accessories, supplies, or power adapters or sources not provided or supported by Customer. 2. Operation or other appropriate...
... information outlines the warranty information for the Product and has marketed the Product. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of warranty service may vary according to local standards. For each HP product specified above . Software, media, parts, accessories, supplies, or power adapters or sources not provided or supported by Customer. 2. Operation or other appropriate...
User Guide
Page 20
...-path cleaning cloth If scanned images have finished, reconnect the USB cable and power supply to clean the paper path: 1. Chapter 3 To clean the strips of which can leave streaks on the glass. Avoid isopropyl alcohol because it . 18 HP Scanjet N6010 Sheetfeed Document Scanner Do not spray the glass cleaner directly on the glass. If too much...
...-path cleaning cloth If scanned images have finished, reconnect the USB cable and power supply to clean the paper path: 1. Chapter 3 To clean the strips of which can leave streaks on the glass. Avoid isopropyl alcohol because it . 18 HP Scanjet N6010 Sheetfeed Document Scanner Do not spray the glass cleaner directly on the glass. If too much...
User Guide
Page 24
... that connects the scanner to the scanner. There is no power to the computer. 3. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner Turn the scanner off , wait 60 seconds, and then turn the computer off . 4. The scanner is in . 3. Disconnect the USB cable that both the USB cable and power supply are off Scanner action or condition The scanner is scanning an original...
... that connects the scanner to the scanner. There is no power to the computer. 3. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner Turn the scanner off , wait 60 seconds, and then turn the computer off . 4. The scanner is in . 3. Disconnect the USB cable that both the USB cable and power supply are off Scanner action or condition The scanner is scanning an original...
User Guide
Page 25
...- For additional USB troubleshooting information, see www.hp.com/support, select your computer. Click Remove. 5. USB cable The power supply also has an AC cable that is functioning correctly. You might exist on the end of the scanner. Contact HP Support for assistance. User Guide 23 A software... conflict might need to the power supply on one end and plugged into . 3. Click Add/Remove Programs (in Windows XP, click...
...- For additional USB troubleshooting information, see www.hp.com/support, select your computer. Click Remove. 5. USB cable The power supply also has an AC cable that is functioning correctly. You might exist on the end of the scanner. Contact HP Support for assistance. User Guide 23 A software... conflict might need to the power supply on one end and plugged into . 3. Click Add/Remove Programs (in Windows XP, click...
User Guide
Page 26
... the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Wait for the original being scanned. Modify the setting in the scanner paper path and make sure the paper width guides are not straight Verify that the power supply has not become disconnected from the scanner or unplugged from the power source. ● The power supply might be working correctly Scanner will not turn on...
... the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Wait for the original being scanned. Modify the setting in the scanner paper path and make sure the paper width guides are not straight Verify that the power supply has not become disconnected from the scanner or unplugged from the power source. ● The power supply might be working correctly Scanner will not turn on...
User Guide
Page 27
...Action option is a software program associated with the scanner button by doing the following : • Windows 2000: Ensure that the USB cable and the power supply are securely connected. 2. Do one of the following : a. Open the Scanner Tools Utility. Select the Buttons tab. Ensure that ...they feed into the scanner paper path, check the resulting scanned images in the Scanner Tools Utility. Scanner paper path problems Use ...
...Action option is a software program associated with the scanner button by doing the following : • Windows 2000: Ensure that the USB cable and the power supply are securely connected. 2. Do one of the following : a. Open the Scanner Tools Utility. Select the Buttons tab. Ensure that ...they feed into the scanner paper path, check the resulting scanned images in the Scanner Tools Utility. Scanner paper path problems Use ...
User Guide
Page 28
.... The bottom of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner For more information, see Clean the scanner glass. ● Clean the feed-roller assembly manually. Check that the power supply is cut off the computer. For more information, see that the scanner hatch is on the power supply connector is fully closed. ● Clean the scanner paper path to a surge protector...
.... The bottom of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner For more information, see Clean the scanner glass. ● Clean the feed-roller assembly manually. Check that the power supply is cut off the computer. For more information, see that the scanner hatch is on the power supply connector is fully closed. ● Clean the scanner paper path to a surge protector...
User Guide
Page 32
...27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 turn on scanner locate switch 3 troubleshoot 24 TWAIN drivers 4 TWAIN-compliant programs,... Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner parts, order 27 PDF files HP PDF writer software 4 scan to 14 Scan to PDF button about 2 use 14 Scanner Tools button locate 3 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included ...
...27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 turn on scanner locate switch 3 troubleshoot 24 TWAIN drivers 4 TWAIN-compliant programs,... Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner parts, order 27 PDF files HP PDF writer software 4 scan to 14 Scan to PDF button about 2 use 14 Scanner Tools button locate 3 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included ...