Resolving Start Up and No Boot Problems Checklist
Page 2
...o Select Boot into Windows normally, you should install the latest updates and patches to prevent other start in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot ... start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run memory and hard...
...o Select Boot into Windows normally, you should install the latest updates and patches to prevent other start in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot ... start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run memory and hard...
Getting Started - Windows 7
Page 8
... and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to http://www...
... and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to http://www...
Getting Started Mini - Windows XP
Page 8
... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- or region-specific support, go to http://www.hp.com/ergo. Go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help you perform various...
... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- or region-specific support, go to http://www.hp.com/ergo. Go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help you perform various...
HP Notebook Reference Guide - Windows 7
Page 8
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
HP Notebook Reference Guide - Windows 7
Page 59
... reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical... security updates from being locked out of passwords can be set in Windows or...
... reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical... security updates from being locked out of passwords can be set in Windows or...
HP Notebook Reference Guide - Windows 7
Page 67
...follow these steps: a. b. Start Setup Utility. 2. Follow the on the HP Web site that is displayed. 3. Most BIOS updates on your computer: Windows 7-Select Start > Help and Support > Maintain. BIOS and other identifier. Some download packages contain a file named Readme.txt, ...which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP Web site are already in compressed files called SoftPaqs. You will need...
...follow these steps: a. b. Start Setup Utility. 2. Follow the on the HP Web site that is displayed. 3. Most BIOS updates on your computer: Windows 7-Select Start > Help and Support > Maintain. BIOS and other identifier. Some download packages contain a file named Readme.txt, ...which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on the HP Web site are already in compressed files called SoftPaqs. You will need...
HP Notebook Reference Guide - Windows 7
Page 68
...delete the downloaded file from your hard drive that contains the update. 4. The hard drive designation is complete. Windows XP-Open Windows Explorer by following the on your hard drive. 58 Chapter 8 Setup Utility (BIOS) The BIOS installation begins. 5. NOTE: After a message on the screen ...reports a successful installation, you recorded earlier, open the folder on -screen instructions. BIOS installation procedures vary. Follow any instructions that has an .exe extension (for example, filename.exe). Complete the installation by selecting ...
...delete the downloaded file from your hard drive that contains the update. 4. The hard drive designation is complete. Windows XP-Open Windows Explorer by following the on your hard drive. 58 Chapter 8 Setup Utility (BIOS) The BIOS installation begins. 5. NOTE: After a message on the screen ...reports a successful installation, you recorded earlier, open the folder on -screen instructions. BIOS installation procedures vary. Follow any instructions that has an .exe extension (for example, filename.exe). Complete the installation by selecting ...
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index