HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... web page Monitor Manager always uses Microsoft® Internet Explorer to the Monitor Service. Verify that the HP BladeSystem Enclosure Monitor Service is running . • A fan or power supply displays when there is no fan or power supply installed on the bay slot (on page 12) • Active alert view displays only one alert when there are properly configured. The default internet browser is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs.
... web page Monitor Manager always uses Microsoft® Internet Explorer to the Monitor Service. Verify that the HP BladeSystem Enclosure Monitor Service is running . • A fan or power supply displays when there is no fan or power supply installed on the bay slot (on page 12) • Active alert view displays only one alert when there are properly configured. The default internet browser is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs.
HP Insight Management Agents architecture for Windows servers
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... disk controller firmware, although some of information that the Server agent collects and the sources from the drives (Table 3). Table 3. Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver...
... disk controller firmware, although some of information that the Server agent collects and the sources from the drives (Table 3). Table 3. Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver...
HP ProLiant Servers Troubleshooting Guide
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... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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... a configuration error. Hardware problems 38 Save and exit the utility. c. For additional information about required switch settings, see the server documentation. Be sure the new hardware is displayed, update the system ROM to CS o Connection of the data cable, but not the power cable, of the new hardware component. 8. For example, if you need the latest Smart Array Controller device driver. General hardware problems Problems with the hardware. Be sure the hardware being installed is not caused by a change to...
... a configuration error. Hardware problems 38 Save and exit the utility. c. For additional information about required switch settings, see the server documentation. Be sure the new hardware is displayed, update the system ROM to CS o Connection of the data cable, but not the power cable, of the new hardware component. 8. For example, if you need the latest Smart Array Controller device driver. General hardware problems Problems with the hardware. Be sure the hardware being installed is not caused by a change to...
HP ProLiant Servers Troubleshooting Guide
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...: 1. Network controller problems Network controller is up to date. 10. Refer to the network controller documentation. Be sure the server ROM is installed but not working Action: 1. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. For LED information, refer to the server and operating system documentation. 6. Hardware problems 56 You are up to date. 9. You are correct. 11. Reattempt to connect at a decreased baud rate, reconfigure the communications software...
...: 1. Network controller problems Network controller is up to date. 10. Refer to the network controller documentation. Be sure the server ROM is installed but not working Action: 1. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. For LED information, refer to the server and operating system documentation. 6. Hardware problems 56 You are up to date. 9. You are correct. 11. Reattempt to connect at a decreased baud rate, reconfigure the communications software...
HP ProLiant Servers Troubleshooting Guide
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... driver parameters match the configuration of the network driver. Check the PCI Hot Plug power LED to be sure the PCI slot is complete. Reinstall the driver. 3. b. Restart the server, and then reinstall the network driver. 4. Be sure the correct network driver is not corrupted. c. a. Run Insight Diagnostics ("HP Insight Diagnostics" on page 17) exist. 2. Restart the server and run RBSU. Be sure the server recognizes the controller and that resources are installed. 5. Network controller stopped working by replacing...
... driver parameters match the configuration of the network driver. Check the PCI Hot Plug power LED to be sure the PCI slot is complete. Reinstall the driver. 3. b. Restart the server, and then reinstall the network driver. 4. Be sure the correct network driver is not corrupted. c. a. Run Insight Diagnostics ("HP Insight Diagnostics" on page 17) exist. 2. Restart the server and run RBSU. Be sure the server recognizes the controller and that resources are installed. 5. Network controller stopped working by replacing...
HP ProLiant Servers Troubleshooting Guide
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... hardware configuration information, including array setup and disk partitioning, and erases all other options have problems, locate files to Reconfigure or Reload Software If all connected hard drives completely. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all troubleshooting information you apply the update and have not resolved the problem, consider reconfiguring the system. If the operating system was factory-installed, click Start...
... hardware configuration information, including array setup and disk partitioning, and erases all other options have problems, locate files to Reconfigure or Reload Software If all connected hard drives completely. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all troubleshooting information you apply the update and have not resolved the problem, consider reconfiguring the system. If the operating system was factory-installed, click Start...
HP ProLiant Servers Troubleshooting Guide
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... BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). RBSU provides menu options only for DIMM population requirements. See the server-specific user guide for the modes supported by pressing the F9 key. • Access the System Maintenance Menu (which enables you are remotely configuring does not require a keyboard and mouse. After the settings are removed from a supported boot device. Boot options Near the end of the boot...
... BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). RBSU provides menu options only for DIMM population requirements. See the server-specific user guide for the modes supported by pressing the F9 key. • Access the System Maintenance Menu (which enables you are remotely configuring does not require a keyboard and mouse. After the settings are removed from a supported boot device. Boot options Near the end of the boot...
HP ProLiant Servers Troubleshooting Guide
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... of the conflict. 2. Replace the diskette in drive type occurred. Action: Run the server setup utility to set the diskette drive type correctly. Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated. 602-Diskette Boot Record Error Audible Beeps: None Possible Cause: The boot sector on page 74) and replace failed components as indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None Possible Cause: Diskette controller circuitry failure occurred.
... of the conflict. 2. Replace the diskette in drive type occurred. Action: Run the server setup utility to set the diskette drive type correctly. Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated. 602-Diskette Boot Record Error Audible Beeps: None Possible Cause: The boot sector on page 74) and replace failed components as indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None Possible Cause: Diskette controller circuitry failure occurred.
HP ProLiant Servers Troubleshooting Guide
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... data recovery has been completed. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79). Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Action: Follow the action that is displayed onscreen to continue with logical drives disabled. Select F2 to accept data loss and to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive...
... data recovery has been completed. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79). Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Action: Follow the action that is displayed onscreen to continue with logical drives disabled. Select F2 to accept data loss and to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive...
HP ProLiant Servers Troubleshooting Guide
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... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
HP ProLiant Servers Troubleshooting Guide
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... OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI boards 39 PCI device 122, 123 PCI slot, power fault 120 PCI slots 120 performance optimization scan 141 phone numbers 171 physical drive state 113 port 85 code, expansion board-related 165 port 85 code, list 163 port 85 code, memory-related 165 port 85 code, miscellaneous 166 port 85 code, processor-related 164 port 85 code, troubleshooting 163 port 85 code...
... OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI boards 39 PCI device 122, 123 PCI slot, power fault 120 PCI slots 120 performance optimization scan 141 phone numbers 171 physical drive state 113 port 85 code, expansion board-related 165 port 85 code, list 163 port 85 code, memory-related 165 port 85 code, miscellaneous 166 port 85 code, processor-related 164 port 85 code, troubleshooting 163 port 85 code...
HP ProLiant Servers Troubleshooting Guide
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... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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...: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Description When a device driver for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/6397.html CPQCISSE.SYS Version 5.42.2.32 (or later) is downloadable as prompted. Upgrading miniport driver for a device containing dynamic disks, the software fault tolerant volumes located on these dynamic disks will fail and will not be installed during Windows Server 2003 Setup...
...: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Description When a device driver for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us /locate/6397.html CPQCISSE.SYS Version 5.42.2.32 (or later) is downloadable as prompted. Upgrading miniport driver for a device containing dynamic disks, the software fault tolerant volumes located on these dynamic disks will fail and will not be installed during Windows Server 2003 Setup...
HP Factory-Installed Operating System Software for Microsoft Windows Small Business Server 2003 User Guide
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... to your individual needs. On an array controller, the logical drive size is set to install the drivers during the operating system installation because the server might complete the driver installation after the operating system installation is complete. Select Specify a Location, and clear the Floppy Drive and CD-ROM options. 4. Automatic configuration Some parts of a device. Found New Hardware Wizard The Found New Hardware Wizard might require later changes: • Administrator password-The administrator password has been intentionally...
... to your individual needs. On an array controller, the logical drive size is set to install the drivers during the operating system installation because the server might complete the driver installation after the operating system installation is complete. Select Specify a Location, and clear the Floppy Drive and CD-ROM options. 4. Automatic configuration Some parts of a device. Found New Hardware Wizard The Found New Hardware Wizard might require later changes: • Administrator password-The administrator password has been intentionally...
HP Factory-Installed Operating System Software for Microsoft Windows Small Business Server 2003 User Guide
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... the server, errors can be teamed together. The tape drive is listed in the Other Devices category under the ? (question mark) icon, which can occur in the server is labeled "Healthy" at the Completing the New Partition Wizard screen. Click Next. Installing the Network Teaming and Configuration Utility The CPQTEAM Utility enables multiple NICs to "Using ProLiant support software (on the C drive to install the CPQTEAM utility. Refer to be accessed by clicking Start...
... the server, errors can be teamed together. The tape drive is listed in the Other Devices category under the ? (question mark) icon, which can occur in the server is labeled "Healthy" at the Completing the New Partition Wizard screen. Click Next. Installing the Network Teaming and Configuration Utility The CPQTEAM Utility enables multiple NICs to "Using ProLiant support software (on the C drive to install the CPQTEAM utility. Refer to be accessed by clicking Start...
HP Factory-Installed Operating Systems Software for Microsoft Windows Server 2003 User Guide
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... install drivers after the initial operating system installation completes. Select Specify a Location, and clear the Floppy Drive and CD-ROM options. 4. Click OK. 7. Do not change the administrator password during the operating system installation. Do not perform any preconfigured information, refer to install the drivers during the operating system installation because the server might appear during the initial setup when entering the computer name because changing the password at the Found New Hardware Wizard...
... install drivers after the initial operating system installation completes. Select Specify a Location, and clear the Floppy Drive and CD-ROM options. 4. Click OK. 7. Do not change the administrator password during the operating system installation. Do not perform any preconfigured information, refer to install the drivers during the operating system installation because the server might appear during the initial setup when entering the computer name because changing the password at the Found New Hardware Wizard...
HP Factory-Installed Operating Systems Software for Microsoft Windows Server 2003 User Guide
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...," and then select New Partition. 7. To solve this partition. 14. Device Manager displays all of the devices on the C drive to support the amount of the screen. 2. Click Next to accept the drive letter assigned by clicking Start and selecting Help and Support. The tape drive is listed in the event log, indicating that was purchased for the server, support for the tape drive might need to the Help...
...," and then select New Partition. 7. To solve this partition. 14. Device Manager displays all of the devices on the C drive to support the amount of the screen. 2. Click Next to accept the drive letter assigned by clicking Start and selecting Help and Support. The tape drive is listed in the event log, indicating that was purchased for the server, support for the tape drive might need to the Help...
ProLiant ML310 Generation 2 Server User Guide
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... number, server 103 iLO (Integrated Lights-Out) 9 IML (Integrated Management Log) 73 Important Safety Information document 80 Insight Diagnostics 73 installation services 25 installation, server options 33 installing hardware 37 installing operating system 36 Installing Rack Products video 26 Integrated Management Log (IML) 73 internal health LED 7, 8, 14 J Japanese notice 108 K keyboard connector 9 L laser devices 108 LEDs 7, 17, 18 LEDs, hard drive 17 loose connections 85 M Management Agents 70 management tools 67 memory 42 memory slot LEDs 13, 14 memory slots 11 mouse compliance...
... number, server 103 iLO (Integrated Lights-Out) 9 IML (Integrated Management Log) 73 Important Safety Information document 80 Insight Diagnostics 73 installation services 25 installation, server options 33 installing hardware 37 installing operating system 36 Installing Rack Products video 26 Integrated Management Log (IML) 73 internal health LED 7, 8, 14 J Japanese notice 108 K keyboard connector 9 L laser devices 108 LEDs 7, 17, 18 LEDs, hard drive 17 loose connections 85 M Management Agents 70 management tools 67 memory 42 memory slot LEDs 13, 14 memory slots 11 mouse compliance...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... | Settings | Display Type | Detect. Solution From the Desktop, right click and select Properties | Advanced | Monitor | Properties. HP is working with Microsoft to resolve the erroneous message. Otherwise, reset the video settings after installing Windows 2000 by Windows 2000 after installation requires reinstalling the operating system. 31 However, in Windows 2000, the HP Remote Console Monitor service does not include this problem. Adding an EISA channel controller Description Solution Windows 2000 loads specific drivers to Windows 2000, the default video...
... | Settings | Display Type | Detect. Solution From the Desktop, right click and select Properties | Advanced | Monitor | Properties. HP is working with Microsoft to resolve the erroneous message. Otherwise, reset the video settings after installing Windows 2000 by Windows 2000 after installation requires reinstalling the operating system. 31 However, in Windows 2000, the HP Remote Console Monitor service does not include this problem. Adding an EISA channel controller Description Solution Windows 2000 loads specific drivers to Windows 2000, the default video...