HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 15
... systems 208 Table 7-1 Version Checking ...280 Table 7-2 Troubleshooting a firmware update 283 Table 7-3 Update messages ...283 Table 7-4 Troubleshooting a firmware update failure 284 Table 7-5 HP LaserJet M5025/M5035 MFP - Media sources and destinations 297 Table 7-6 HP LaserJet M5025/M5035 MFP - Supported input media types 300 Table 7-9 HP LaserJet M5025/M5035 MFP - Supported media sizes and attributes 298 Table 7-8 HP LaserJet M5025/M5035 MFP - Media-type commands 301 ENWW xiii Asian...
... systems 208 Table 7-1 Version Checking ...280 Table 7-2 Troubleshooting a firmware update 283 Table 7-3 Update messages ...283 Table 7-4 Troubleshooting a firmware update failure 284 Table 7-5 HP LaserJet M5025/M5035 MFP - Media sources and destinations 297 Table 7-6 HP LaserJet M5025/M5035 MFP - Supported input media types 300 Table 7-9 HP LaserJet M5025/M5035 MFP - Supported media sizes and attributes 298 Table 7-8 HP LaserJet M5025/M5035 MFP - Media-type commands 301 ENWW xiii Asian...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 21
... description Content This chapter contains basic information about and troubleshooting tips for the HP LaserJet M5025/M5035 MFP printing-system software. Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about the HP LaserJet M5025/ M5035 MFP and its software: ● Overview of the HP LaserJet M5025/M5035 MFP ● Printing-system software overview, including the following topics...
... description Content This chapter contains basic information about and troubleshooting tips for the HP LaserJet M5025/M5035 MFP printing-system software. Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about the HP LaserJet M5025/ M5035 MFP and its software: ● Overview of the HP LaserJet M5025/M5035 MFP ● Printing-system software overview, including the following topics...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 206
...Supported paper ● More Help If you have Internet access, select any of the HP EWS. Open a Web page to view or download HP LaserJet M5025/M5035 MFP manuals. ● Check for HP LaserJet M5025/ M5035 MFP supplies. ● Show me how. Automatically check the print drivers to see whether ... the Device and Supplies status icon to a Web page that provides step-by-step instructions for troubleshooting. ● Support and troubleshooting. Open the HP Instant Support Web site, which contains interactive tools and contacts for performing specific tasks. Connect to open the...
...Supported paper ● More Help If you have Internet access, select any of the HP EWS. Open a Web page to view or download HP LaserJet M5025/M5035 MFP manuals. ● Check for HP LaserJet M5025/ M5035 MFP supplies. ● Show me how. Automatically check the print drivers to see whether ... the Device and Supplies status icon to a Web page that provides step-by-step instructions for troubleshooting. ● Support and troubleshooting. Open the HP Instant Support Web site, which contains interactive tools and contacts for performing specific tasks. Connect to open the...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 215
... the network to the device, together with a printer job language (PJL) command directing the device to perform most tasks. HP drivers for troubleshooting purposes. Printer Hard Disk When this information to manage how the print driver uses the device memory. Use the...is Not Installed. The default setting is not necessarily disabled. Mopier Mode CAUTION Disabling Mopier Mode disrupts functionality for each copy. The HP LaserJet M5025/M5035 MFP supports the transmit-once mopying feature when the Mopier Mode: setting on the device. The driver generates ranges of memory that can accept...
... the network to the device, together with a printer job language (PJL) command directing the device to perform most tasks. HP drivers for troubleshooting purposes. Printer Hard Disk When this information to manage how the print driver uses the device memory. Use the...is Not Installed. The default setting is not necessarily disabled. Mopier Mode CAUTION Disabling Mopier Mode disrupts functionality for each copy. The HP LaserJet M5025/M5035 MFP supports the transmit-once mopying feature when the Mopier Mode: setting on the device. The driver generates ranges of memory that can accept...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 236
...connection, connect the USB cable between the HP LaserJet M5025/M5035 MFP and the computer. Topics: ● Set up a printer with Mac OS X V10.4 or later) ● Set up a printer with Mac OS X V10.3 ● Set up a printer with Mac OS X V10.2.8 ● Troubleshooting the printer setup Set up . Click... Continue to return to exit the installer. Macintosh Figure 6-13 Finish Up dialog Click Quit to the HP LaserJet Installer.
...connection, connect the USB cable between the HP LaserJet M5025/M5035 MFP and the computer. Topics: ● Set up a printer with Mac OS X V10.4 or later) ● Set up a printer with Mac OS X V10.3 ● Set up a printer with Mac OS X V10.2.8 ● Troubleshooting the printer setup Set up . Click... Continue to return to exit the installer. Macintosh Figure 6-13 Finish Up dialog Click Quit to the HP LaserJet Installer.
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 238
... Using field is installed on your local network. Click Add in the Printer List (or the + button in the Kind field, see Troubleshooting the printer setup. NOTE Bonjour is the easiest method and is the best method to use either Bonjour or IP Printing for the device....Bonjour, carry out the following steps. 4. The software verifies that has more than one HP LaserJet M5025/ M5035 MFP, print a configuration page and match the Bonjour Printer Name to the name on a different network. Select the HP LaserJet M5035 MFP from the list. Macintosh If the device does not appear, or if the correct ...
... Using field is installed on your local network. Click Add in the Printer List (or the + button in the Kind field, see Troubleshooting the printer setup. NOTE Bonjour is the easiest method and is the best method to use either Bonjour or IP Printing for the device....Bonjour, carry out the following steps. 4. The software verifies that has more than one HP LaserJet M5025/ M5035 MFP, print a configuration page and match the Bonjour Printer Name to the name on a different network. Select the HP LaserJet M5035 MFP from the list. Macintosh If the device does not appear, or if the correct ...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 239
... HP LaserJet M5035 MFP does not appear in the Print Using pulldown list, turn the computer off and then on again. Click the IP Printer tab. Figure 6-17 Printer Browser - IP Printer tab b. Touch Administration. ENWW Macintosh install and uninstall instructions 219 c. i. Socket from the Protocol pull-down menu. Touch Information. iv. For more troubleshooting...
... HP LaserJet M5035 MFP does not appear in the Print Using pulldown list, turn the computer off and then on again. Click the IP Printer tab. Figure 6-17 Printer Browser - IP Printer tab b. Touch Administration. ENWW Macintosh install and uninstall instructions 219 c. i. Socket from the Protocol pull-down menu. Touch Information. iv. For more troubleshooting...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 242
... not appear in the Kind field, see the device list.) The Kind column in the device list same change as before should display HP LaserJet M5025/ M5035 MFP Series. button to see Troubleshooting the printer setup. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. Figure 6-21 Print & Fax...
... not appear in the Kind field, see the device list.) The Kind column in the device list same change as before should display HP LaserJet M5025/ M5035 MFP Series. button to see Troubleshooting the printer setup. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. Figure 6-21 Print & Fax...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 243
...pull-down menu. NOTE If you are on a different network. ENWW Macintosh install and uninstall instructions 223 For more than one HP LaserJet M5025/M5035 MFP, print a configuration page and match the Rendezvous Printer Name to the name on the list to use if the device is ...you are installing the device on a network that has more troubleshooting information, see Troubleshooting the printer setup. IP Printing must be used if you are using Rendezvous, carry out the following step: Select the HP LaserJet M5025/M5035 MFP in the list, verify that the device is installed on and...
...pull-down menu. NOTE If you are on a different network. ENWW Macintosh install and uninstall instructions 223 For more than one HP LaserJet M5025/M5035 MFP, print a configuration page and match the Rendezvous Printer Name to the name on the list to use if the device is ...you are installing the device on a network that has more troubleshooting information, see Troubleshooting the printer setup. IP Printing must be used if you are using Rendezvous, carry out the following step: Select the HP LaserJet M5025/M5035 MFP in the list, verify that the device is installed on and...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 245
... correct information does not appear in the device list should display HP LaserJet M5025/M5035 MFP Series. If you are installing the device using a USB connection, verify that the device appears on the device list. The Kind column in the Kind column, see Troubleshooting the printer setup. NOTE If the Kind column does not appear...
... correct information does not appear in the device list should display HP LaserJet M5025/M5035 MFP Series. If you are installing the device using a USB connection, verify that the device appears on the device list. The Kind column in the Kind column, see Troubleshooting the printer setup. NOTE If the Kind column does not appear...
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 246
... restart the setup process. IP Printing must be used if you are using Rendezvous, carry out the following step: Select the HP LaserJet M5025/M5035 MFP in the top drop-down menu. The two supported protocols are selected automatically. If you are on a network that the device...Macintosh Figure 6-24 Add printer screen 5. NOTE If you are installing. (See Print the configuration page .) NOTE If the HP LaserJet M5025/M5035 MFP does not appear in the list, verify that has more troubleshooting information, see Troubleshooting the printer setup. 226 Chapter 6 Macintosh ENWW
... restart the setup process. IP Printing must be used if you are using Rendezvous, carry out the following step: Select the HP LaserJet M5025/M5035 MFP in the top drop-down menu. The two supported protocols are selected automatically. If you are on a network that the device...Macintosh Figure 6-24 Add printer screen 5. NOTE If you are installing. (See Print the configuration page .) NOTE If the HP LaserJet M5025/M5035 MFP does not appear in the list, verify that has more troubleshooting information, see Troubleshooting the printer setup. 226 Chapter 6 Macintosh ENWW
HP LaserJet M5025/M5035 MFP - Software Technical Reference (external)
Page 248
Total RAM > 96 MB or Hard Disk ● No - Delete the print queue with the incorrect type (for the HP LaserJet M5025/M5035 MFP Series PPD. Turn the computer off and then back on again. ● If you are installed in System/Library/Printers/PPDs/Contents/Resources:.lproj, .... ● Verify that the USB or network cable is connected between the device and the computer and that the device is the appropriate language. 2. Troubleshooting the printer setup If the printer does not appear in the printer list after an installation: Carry out each one USB port, try a different USB...
Total RAM > 96 MB or Hard Disk ● No - Delete the print queue with the incorrect type (for the HP LaserJet M5025/M5035 MFP Series PPD. Turn the computer off and then back on again. ● If you are installed in System/Library/Printers/PPDs/Contents/Resources:.lproj, .... ● Verify that the USB or network cable is connected between the device and the computer and that the device is the appropriate language. 2. Troubleshooting the printer setup If the printer does not appear in the printer list after an installation: Carry out each one USB port, try a different USB...
HP LaserJet M5025/M5035 MFP - User Guide
Page 15
...-screen control panel with control-panel help ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Windows® and Macintosh printer ...HP LaserJet M5035X MFP and HP LaserJet M5035XS MFP) ● Integrated stand that contains either one 500-sheet input tray plus a storage cabinet (HP LaserJet M5035X MFP only) or three 500-sheet input trays (HP LaserJet M5035XS MFP only) ● Optional duplexer (standard on the HP LaserJet M5035X MFP and the HP LaserJet M5035XS MFP) ● Automatic 30-page stapler with a 500-sheet output bin (HP LaserJet M5035XS MFP...
...-screen control panel with control-panel help ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Windows® and Macintosh printer ...HP LaserJet M5035X MFP and HP LaserJet M5035XS MFP) ● Integrated stand that contains either one 500-sheet input tray plus a storage cabinet (HP LaserJet M5035X MFP only) or three 500-sheet input trays (HP LaserJet M5035XS MFP only) ● Optional duplexer (standard on the HP LaserJet M5035X MFP and the HP LaserJet M5035XS MFP) ● Automatic 30-page stapler with a 500-sheet output bin (HP LaserJet M5035XS MFP...
HP LaserJet M5025 and M5035 MFP Series Products - Web JetAdmin Control Panel Lock Feature
Page 4
... Device Behavior (ALL SUB MENUS ARE LOCKED Print Quality (ALL SUB MENUS ARE LOCKED Troubleshooting (ALL SUB MENUS ARE LOCKED) Resets (ALL SUB MENUS ARE LOCKED) Document Attributes Product Models: HP LaserJet M3035mfp Base, HP LaserJet M3035mfp XS, HP LaserJet M3027mfp, HP LaserJet M3027mfp X, HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP Product Numbers: CB414A, CB415A, CB416A, CB417A, Q7829A, Q7830A, Q7831A, Q7840A Page 4 of the...
... Device Behavior (ALL SUB MENUS ARE LOCKED Print Quality (ALL SUB MENUS ARE LOCKED Troubleshooting (ALL SUB MENUS ARE LOCKED) Resets (ALL SUB MENUS ARE LOCKED) Document Attributes Product Models: HP LaserJet M3035mfp Base, HP LaserJet M3035mfp XS, HP LaserJet M3027mfp, HP LaserJet M3027mfp X, HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP Product Numbers: CB414A, CB415A, CB416A, CB417A, Q7829A, Q7830A, Q7831A, Q7840A Page 4 of the...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 6
...61 Setting the cover page information ...63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print 70 The e-mail notification is disabled 70 An e-mail confirmation is not received 71 PC FAX... SEND or PC Fax Send does not appear on the MFP control panel 72 The bitmap does not appear or print on the cover page 73 The preview does not appear 73 A billing code is ...
...61 Setting the cover page information ...63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print 70 The e-mail notification is disabled 70 An e-mail confirmation is not received 71 PC FAX... SEND or PC Fax Send does not appear on the MFP control panel 72 The bitmap does not appear or print on the cover page 73 The preview does not appear 73 A billing code is ...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 7
1 Setting up You can be accessed by printing to one or more HP multifunction peripherals (MFP). This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks: ● Install the fax driver ● Send faxes ● Configure fax settings ● Troubleshoot problems ENWW 1 After it is installed, the driver can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to the MFP Send Fax driver.
1 Setting up You can be accessed by printing to one or more HP multifunction peripherals (MFP). This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks: ● Install the fax driver ● Send faxes ● Configure fax settings ● Troubleshoot problems ENWW 1 After it is installed, the driver can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to the MFP Send Fax driver.
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 76
... on page 72 To view the configuration information on the HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP, use the following sections describe issues that might occur when using the HP MFP Send Fax driver. To view the configuration information on the MFP. Touch ENABLED. 6. If PC Fax Send is enabled. Scroll...
... on page 72 To view the configuration information on the HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP, use the following sections describe issues that might occur when using the HP MFP Send Fax driver. To view the configuration information on the MFP. Touch ENABLED. 6. If PC Fax Send is enabled. Scroll...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 78
... HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP: 1. If the firmware has not been updated, see Upgrading the MFP firmware and downloading the driver on page 5. 2. Turn the MFP off and then turn it on page 5. 2. Verify that the MFP firmware...on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp: 1. If PC FAX SEND or PC Fax Send still does not appear on the MFP control panel, contact HP Customer Care. 72 Chapter 4 Troubleshooting ENWW Touch ENABLED. 8. Turn the MFP off and...
... HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP: 1. If the firmware has not been updated, see Upgrading the MFP firmware and downloading the driver on page 5. 2. Turn the MFP off and then turn it on page 5. 2. Verify that the MFP firmware...on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp: 1. If PC FAX SEND or PC Fax Send still does not appear on the MFP control panel, contact HP Customer Care. 72 Chapter 4 Troubleshooting ENWW Touch ENABLED. 8. Turn the MFP off and...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 80
... Chapter 4 Troubleshooting ENWW Touch OK to and touch FAX. 3. The billing code text box does not appear If the billing-code feature was disabled at the MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp... FAX SEND. 4. Enable billing codes and make the Billing code text box available on the Fax Job tab on the Fax Job tab. On the MFP control panel, press Menu. 2. Scroll to select the minimum number of digits in the billing code. 7. Click OK.
... Chapter 4 Troubleshooting ENWW Touch OK to and touch FAX. 3. The billing code text box does not appear If the billing-code feature was disabled at the MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp... FAX SEND. 4. Enable billing codes and make the Billing code text box available on the Fax Job tab on the Fax Job tab. On the MFP control panel, press Menu. 2. Scroll to select the minimum number of digits in the billing code. 7. Click OK.
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
Page 84
... number of the problem. This error occurs when the billingcode feature is enabled and the billing code in the Billing Code text box on the MFP to the image in the Image text box on Image text box on the Fax Job tab or the Setup tab. Type a billing code that... a valid path to the image in the Billing Code text box on the Setup tab. the Fax Job tab or the Setup tab. 78 Chapter 4 Troubleshooting ENWW on the Fax Job tab. Type a billing code in the Image text box on the box on the Fax Job tab or the Setup...
... number of the problem. This error occurs when the billingcode feature is enabled and the billing code in the Billing Code text box on the MFP to the image in the Image text box on Image text box on the Fax Job tab or the Setup tab. Type a billing code that... a valid path to the image in the Billing Code text box on the Setup tab. the Fax Job tab or the Setup tab. 78 Chapter 4 Troubleshooting ENWW on the Fax Job tab. Type a billing code in the Image text box on the box on the Fax Job tab or the Setup...