User Guide 1
Page 9
...; Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for...
...; Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and recovering on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for...
User Guide 1
Page 15
... then select Network & Internet settings. This chapter will help you to set up a connection or network, connect to other . Operating system controls The Network and Sharing Center allows you get connected to a wireless network 7 Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer are enabled at home, you can travel with a wireless router or a wireless access point. ● HP Mobile Broadband...
... then select Network & Internet settings. This chapter will help you to set up a connection or network, connect to other . Operating system controls The Network and Sharing Center allows you get connected to a wireless network 7 Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer are enabled at home, you can travel with a wireless router or a wireless access point. ● HP Mobile Broadband...
User Guide 1
Page 18
Type bluetooth in the list, be sure that Bluetooth on that the code on the computer. 2. Enable Bluetooth, if it is displayed. NOTE: If your device does not appear in the taskbar search box, and then select Bluetooth and other devices settings. 2. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on. To...
Type bluetooth in the list, be sure that Bluetooth on that the code on the computer. 2. Enable Bluetooth, if it is displayed. NOTE: If your device does not appear in the taskbar search box, and then select Bluetooth and other devices settings. 2. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on. To...
User Guide 1
Page 27
... another key. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. The icons on the country or region, the keys and keyboard functions of the combination. To use a hot key...
... another key. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. To use an action key, press and hold the key. ● Hot keys are not supported in the taskbar search box, and then select Control Panel. The icons on the country or region, the keys and keyboard functions of the combination. To use a hot key...
User Guide 1
Page 36
... Wireless keyboard or ● Be sure that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. No sound is still not detected, turn off the computer, disconnect and reconnect the mouse cable, and then restart the computer. Type control panel...
... Wireless keyboard or ● Be sure that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. No sound is still not detected, turn off the computer, disconnect and reconnect the mouse cable, and then restart the computer. Type control panel...
User Guide 1
Page 37
... -screen instructions. Internet access 29 In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to your system has an external antenna, try moving the antenna to a better position. Your computer might damage the network adapter. If the antenna is no error message 1. Select Troubleshoot problems. No network connection 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Type control panel...
... -screen instructions. Internet access 29 In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to your system has an external antenna, try moving the antenna to a better position. Your computer might damage the network adapter. If the antenna is no error message 1. Select Troubleshoot problems. No network connection 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Type control panel...
User Guide 1
Page 38
... tab, select Selective startup. 3. Disable nonessential graphics capabilities. 1. Select Advanced system settings. Type device manager in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. This process erases all the data files that you want to update or roll back (for example, DVD/CD-ROM drives). 3. See Backing up, restoring, and recovering on -screen instructions. - Stop startup applications (such as...
... tab, select Selective startup. 3. Disable nonessential graphics capabilities. 1. Select Advanced system settings. Type device manager in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. This process erases all the data files that you want to update or roll back (for example, DVD/CD-ROM drives). 3. See Backing up, restoring, and recovering on -screen instructions. - Stop startup applications (such as...
User Guide 1
Page 40
... are displayed. Select the link and follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics When HP PC Hardware Diagnostics Windows detects a failure that allows you to access it . The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. or...
... are displayed. Select the link and follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics When HP PC Hardware Diagnostics Windows detects a failure that allows you to access it . The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. or...
User Guide 1
Page 41
... on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by product name or number (select products only) NOTE: For some products, it can use a mobile device to the folder on your computer or USB flash drive. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on -screen instructions. - The tool runs outside the operating system...
... on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by product name or number (select products only) NOTE: For some products, it can use a mobile device to the folder on your computer or USB flash drive. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on -screen instructions. - The tool runs outside the operating system...
User Guide 1
Page 55
... part directly to your home or business in a few days. (This option may not be available in all countries or regions.) ● If a repair is then, to upgrade any problems setting up your system and turning it only after you attempted to upgrade your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support...
... part directly to your home or business in a few days. (This option may not be available in all countries or regions.) ● If a repair is then, to upgrade any problems setting up your system and turning it only after you attempted to upgrade your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support...
User Guide 1
Page 56
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
Page 57
See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
User Guide 1
Page 10
... light output and create a more relaxing and less stimulating image while you read the Safety & Comfort Guide, located on the screen. Restoring monitor brightness to factory default (select products only) You can use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to recover the original monitor brightness setting...
... light output and create a more relaxing and less stimulating image while you read the Safety & Comfort Guide, located on the screen. Restoring monitor brightness to factory default (select products only) You can use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to recover the original monitor brightness setting...
User Guide 1
Page 11
... computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support. ● Get up-to-date information and help ● Upgrade or replace components of the user guide. *You can find your product. Table 1-1 Getting information (continued) Tasks Instructions ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product...
... computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support. ● Get up-to-date information and help ● Upgrade or replace components of the user guide. *You can find your product. Table 1-1 Getting information (continued) Tasks Instructions ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product...
User Guide 1
Page 16
... select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 8 Chapter 3 Connecting to a wireless network Your computer might have an airplane mode key, one or more of individual devices. Connecting to a network All the wireless devices on your computer using your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. The wireless light indicates the overall power...
... select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 8 Chapter 3 Connecting to a wireless network Your computer might have an airplane mode key, one or more of individual devices. Connecting to a network All the wireless devices on your computer using your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. The wireless light indicates the overall power...
User Guide 1
Page 29
.... Stops audio or video playback of a DVD or a BD. Increases speaker volume incrementally while you first start up the computer), to low, to off. NOTE: A wireless network must be set up before a wireless connection is possible. NOTE: The airplane mode key is connected to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to get help in Windows 10" webpage. To conserve battery power, turn off . Turns the wireless feature...
.... Stops audio or video playback of a DVD or a BD. Increases speaker volume incrementally while you first start up the computer), to low, to off. NOTE: A wireless network must be set up before a wireless connection is possible. NOTE: The airplane mode key is connected to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to get help in Windows 10" webpage. To conserve battery power, turn off . Turns the wireless feature...
User Guide 1
Page 39
... Sleep button (select products only), or press esc. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). doing so might have a dial-up a new connection or network to the internet but there is internal, try moving the computer. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the internet 1. Select Troubleshoot problems...
... Sleep button (select products only), or press esc. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). doing so might have a dial-up a new connection or network to the internet but there is internal, try moving the computer. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the internet 1. Select Troubleshoot problems...
User Guide 1
Page 42
...Select HP PC Hardware Diagnostics Windows. - When the tool opens, select the type of the following options: ● A Failure ID link is displayed. NOTE: To stop a diagnostic test, select Cancel. The screen displays one of diagnostic test that you want to run diagnostic tests to diagnose hardware failures. Follow those instructions. Select the Start button, and then select HP Help and Support. Type support in the taskbar. b. c. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is...
...Select HP PC Hardware Diagnostics Windows. - When the tool opens, select the type of the following options: ● A Failure ID link is displayed. NOTE: To stop a diagnostic test, select Cancel. The screen displays one of diagnostic test that you want to run diagnostic tests to diagnose hardware failures. Follow those instructions. Select the Start button, and then select HP Help and Support. Type support in the taskbar. b. c. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is...
User Guide 1
Page 58
... parts are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support...
... parts are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support...
User Guide 1
Page 60
... 14 USB Type-C Thunderbolt 15 USB Type-C Thunderbolt port with HP Sleep and Charge 6 VGA 16 public WLAN connection 9 R recovery 39 discs 40 HP Recovery partition 40 media 40 USB flash drive 40 recovery media creating using HP Cloud Recovery Download Tool 39 creating using Windows tools 39 Remote HP PC Hardware Diagnostics UEFI settings customizing 37 using 39 wired network (LAN) 11 wireless button 8 wireless controls button 8 operating system 8 wireless light 8 wireless network (WLAN) connecting 9 corporate WLAN connection 9 functional range 9 public WLAN connection 9 WWAN device 10...
... 14 USB Type-C Thunderbolt 15 USB Type-C Thunderbolt port with HP Sleep and Charge 6 VGA 16 public WLAN connection 9 R recovery 39 discs 40 HP Recovery partition 40 media 40 USB flash drive 40 recovery media creating using HP Cloud Recovery Download Tool 39 creating using Windows tools 39 Remote HP PC Hardware Diagnostics UEFI settings customizing 37 using 39 wired network (LAN) 11 wireless button 8 wireless controls button 8 operating system 8 wireless light 8 wireless network (WLAN) connecting 9 corporate WLAN connection 9 functional range 9 public WLAN connection 9 WWAN device 10...
