User Guide
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...Introduction ...1 Welcome to your printer ...2 Printer models ...2 Documentation ...3 Safety precautions ...3 Main printer components ...8 Front panel ...12 HP Latex Mobile ...20 Embedded Web Server ...23 Connectivity and software instructions ...29 Advanced network configuration ...31 Turn the printer on and...the substrate and troubleshoot substrate issues ...41 Overview ...43 Porous substrates ...49 Load a roll into the printer ...51 Lifter accessory ...56 Ink collector ...58 Loading accessory ...63 Assisted manual load ...66 Edge holders ...68 Unload a roll from the printer ...70 Take-up reel...
...Introduction ...1 Welcome to your printer ...2 Printer models ...2 Documentation ...3 Safety precautions ...3 Main printer components ...8 Front panel ...12 HP Latex Mobile ...20 Embedded Web Server ...23 Connectivity and software instructions ...29 Advanced network configuration ...31 Turn the printer on and...the substrate and troubleshoot substrate issues ...41 Overview ...43 Porous substrates ...49 Load a roll into the printer ...51 Lifter accessory ...56 Ink collector ...58 Loading accessory ...63 Assisted manual load ...66 Edge holders ...68 Unload a roll from the printer ...70 Take-up reel...
User Guide
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... cutter does not work ...88 Take-up reel substrate jam ...89 4 Substrate settings ...90 Substrate presets ...91 Online search ...91 HP Media Locator ...93 Generic presets ...94 Clone a substrate preset ...94 Modify a substrate preset ...95 Add a new substrate ...96 ... printing advice ...111 Quick solutions application ...111 Improve print quality ...112 Most-common print-quality problems ...117 6 Ink system ...125 HP Latex 560 ink system ...126 HP Latex 570 ink system ...133 7 Hardware maintenance ...145 Clean (recover) the printheads ...146 Align the printheads ...146 Front panel recommends...
... cutter does not work ...88 Take-up reel substrate jam ...89 4 Substrate settings ...90 Substrate presets ...91 Online search ...91 HP Media Locator ...93 Generic presets ...94 Clone a substrate preset ...94 Modify a substrate preset ...95 Add a new substrate ...96 ... printing advice ...111 Quick solutions application ...111 Improve print quality ...112 Most-common print-quality problems ...117 6 Ink system ...125 HP Latex 560 ink system ...126 HP Latex 570 ink system ...133 7 Hardware maintenance ...145 Clean (recover) the printheads ...146 Align the printheads ...146 Front panel recommends...
User Guide
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... 8 Firmware update ...170 Firmware update using a USB flash drive ...170 Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer cannot get an IP address ...177 Cannot access the Embedded Web...
... 8 Firmware update ...170 Firmware update using a USB flash drive ...170 Firmware update using the Embedded Web Server ...171 Automatic firmware updates ...171 9 Accessories ...172 Order ink supplies ...173 Order accessories ...174 Disposal instructions ...174 10 Troubleshoot other issues ...176 Printer cannot get an IP address ...177 Cannot access the Embedded Web...
User Guide
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... Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP 831 Latex Printheads HP 831 Latex Ink Cartridges HP 831 Latex Maintenance Cartridge HP Latex 570 HP Latex 500 Ink Collector HP Latex Substrate-Loading Accessory HP Latex 300/500 User Maintenance Kit HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP Latex 300/500 User Maintenance Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP 831 Latex Printheads HP 831 and 871 Latex Ink Cartridges HP 831 Latex Maintenance...
... Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP 831 Latex Printheads HP 831 Latex Ink Cartridges HP 831 Latex Maintenance Cartridge HP Latex 570 HP Latex 500 Ink Collector HP Latex Substrate-Loading Accessory HP Latex 300/500 User Maintenance Kit HP Latex 500 Wiper Roller HP Latex 500 series Beacon HP Latex 300/500 User Maintenance Kit HP Latex 500 Ink Collector HP Latex 500 Wiper Roller HP 831 Latex Printheads HP 831 and 871 Latex Ink Cartridges HP 831 Latex Maintenance...
User Guide
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...Typically, the printer's power dissipation is adequately controlled. Chemical hazard See the safety data sheets available at http://www.hp.com/go /msds/to the printer. Air conditioning In addition to fresh air ventilation, to the printer. ●...substances in your environment are dependent on workspace variables you are recommended not to look directly at http://www.hp.com/go /msds/ to avoid operator discomfort and equipment malfunction. Do not modify the module. Consult the .... ● Avoid wearing necklaces, bracelets, and other hanging objects. ● If your ink consumables.
...Typically, the printer's power dissipation is adequately controlled. Chemical hazard See the safety data sheets available at http://www.hp.com/go /msds/to the printer. Air conditioning In addition to fresh air ventilation, to the printer. ●...substances in your environment are dependent on workspace variables you are recommended not to look directly at http://www.hp.com/go /msds/ to avoid operator discomfort and equipment malfunction. Do not modify the module. Consult the .... ● Avoid wearing necklaces, bracelets, and other hanging objects. ● If your ink consumables.
User Guide
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.... Neutral fusing. To identify the curing power cord. 6 Chapter 1 Introduction Electric shock hazard. ENWW To identify the printer's power cord. WARNING! Ink handling HP recommends that you wear gloves when handling ink system components. Equipment to be taken to avoid back strain and/or injury. ● Consider using a forklift, pallet truck, or other...
.... Neutral fusing. To identify the curing power cord. 6 Chapter 1 Introduction Electric shock hazard. ENWW To identify the printer's power cord. WARNING! Ink handling HP recommends that you wear gloves when handling ink system components. Equipment to be taken to avoid back strain and/or injury. ● Consider using a forklift, pallet truck, or other...
User Guide
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... fingers against the side covers of crushing your fingers when moving the tension bar to wear gloves when handling the maintenance cartridge, the platen, the ink collector, the condensates and the condensation system components. Electric shock hazard. This label is located on the curing control PCA enclosure. This label is located...
... fingers against the side covers of crushing your fingers when moving the tension bar to wear gloves when handling the maintenance cartridge, the platen, the ink collector, the condensates and the condensation system components. Electric shock hazard. This label is located on the curing control PCA enclosure. This label is located...
User Guide
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Platen 3. Take-up reel 10. Condensation collector 12. Curing module ENWW Main printer components 9 Front view (560) 1. Front panel 6. Printhead 4. Take-up -reel motor 8. Loading table 11. Printhead carriage 5. Tension bar 9. Maintenance cartridge 7. Ink cartridge 2.
Platen 3. Take-up reel 10. Condensation collector 12. Curing module ENWW Main printer components 9 Front view (560) 1. Front panel 6. Printhead 4. Take-up -reel motor 8. Loading table 11. Printhead carriage 5. Tension bar 9. Maintenance cartridge 7. Ink cartridge 2.
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Take-up reel 10. Take-up -reel motor 8. Condensation collector 12. Ink cartridge 13. Printhead carriage 5. Maintenance cartridge 7. Tension bar 9. Loading table 11. Intermediate tank 2. Printhead 4. Curing module 10 Chapter 1 Introduction ENWW Front panel 6. Platen 3. Front view (570) 1.
Take-up reel 10. Take-up -reel motor 8. Condensation collector 12. Ink cartridge 13. Printhead carriage 5. Maintenance cartridge 7. Tension bar 9. Loading table 11. Intermediate tank 2. Printhead 4. Curing module 10 Chapter 1 Introduction ENWW Front panel 6. Platen 3. Front view (570) 1.
User Guide
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...instructions. Beacon The beacon provides a simple indication of printer status that is visible from a distance, so that you to load without any warning if a 3-liter ink cartridge is a problem, the beacon color gives some substrate types that are difficult to load some indication of what kind of... ink, window open, or maintenance cartridge cover open ENWW Main printer components 11 Beacon color Green Blinking green Yellow Meaning Printer ready (may or may not...
...instructions. Beacon The beacon provides a simple indication of printer status that is visible from a distance, so that you to load without any warning if a 3-liter ink cartridge is a problem, the beacon color gives some substrate types that are difficult to load some indication of what kind of... ink, window open, or maintenance cartridge cover open ENWW Main printer components 11 Beacon color Green Blinking green Yellow Meaning Printer ready (may or may not...
User Guide
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...the front panel The front panel is a touch-sensitive screen with a graphical user interface; it is located on the front right of the ink cartridges, the substrate, and the current print job. There is an alternative home screen that prevents printing: printhead cleaning roll exhausted or not ...present, intermediate tank or ink cartridge not present or out of ink, out of paper, window open, maintenance cartridge cover open, or printer engine failed No case Printer is temporarily engaged in...
...the front panel The front panel is a touch-sensitive screen with a graphical user interface; it is located on the front right of the ink cartridges, the substrate, and the current print job. There is an alternative home screen that prevents printing: printhead cleaning roll exhausted or not ...present, intermediate tank or ink cartridge not present or out of ink, out of paper, window open, maintenance cartridge cover open, or printer engine failed No case Printer is temporarily engaged in...
User Guide
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... time. The printer wakes from sleep mode and switches on the front-panel display whenever there is currently printing. ● Press to view ink-supply status and perform ink-cartridge and printhead operations. ● Press for quick solutions to common problems. ● Press to view network and Internet status and change related...
... time. The printer wakes from sleep mode and switches on the front-panel display whenever there is currently printing. ● Press to view ink-supply status and perform ink-cartridge and printhead operations. ● Press for quick solutions to common problems. ● Press to view network and Internet status and change related...
User Guide
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Change the front panel display brightness To change the brightness of the printer, the loaded substrate, and the ink system. Check the status of the ink cartridges You can see the ink levels in your ink cartridges by moving the scroll bar. By default, audio alerts are enabled. Check printer status The front panel and... or Disable audio alert. Press OK to save the value. See Access the Embedded Web Server on page 24. For more details about any particular ink cartridge, press the rectangle representing that appear on the front panel's home screen.
Change the front panel display brightness To change the brightness of the printer, the loaded substrate, and the ink system. Check the status of the ink cartridges You can see the ink levels in your ink cartridges by moving the scroll bar. By default, audio alerts are enabled. Check printer status The front panel and... or Disable audio alert. Press OK to save the value. See Access the Embedded Web Server on page 24. For more details about any particular ink cartridge, press the rectangle representing that appear on the front panel's home screen.
User Guide
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...9679; Missing: There is no cartridge present, or it is not correctly connected to the printer. ● Low: The ink level is low. ● Very low: The ink level is very low. ● Empty: The cartridge is empty. ● Reseat: You are recommended to remove the... name ● Product number ● Serial number ● Expiration date ● Supported ink cartridges These are recommended to replace the cartridge with this printer. Check the status of compatible cartridges. ● Non-HP: The cartridge is not compatible with a new cartridge. ● Expired: The cartridge's expiration...
...9679; Missing: There is no cartridge present, or it is not correctly connected to the printer. ● Low: The ink level is low. ● Very low: The ink level is very low. ● Empty: The cartridge is empty. ● Reseat: You are recommended to remove the... name ● Product number ● Serial number ● Expiration date ● Supported ink cartridges These are recommended to replace the cartridge with this printer. Check the status of compatible cartridges. ● Non-HP: The cartridge is not compatible with a new cartridge. ● Expired: The cartridge's expiration...
User Guide
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...shows the following information: ● Status ● Warranty status ● Product name ● Product number ● Serial number ● Ink fired ● Install date These are the possible printhead status messages that fails, clean the electrical connections (see information. 3. Replace the ... printhead status and the warranty status. See the limited warranty document provided with your printer. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. Check the file system It is possible to do this about once every...
...shows the following information: ● Status ● Warranty status ● Product name ● Product number ● Serial number ● Ink fired ● Install date These are the possible printhead status messages that fails, clean the electrical connections (see information. 3. Replace the ... printhead status and the warranty status. See the limited warranty document provided with your printer. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. Check the file system It is possible to do this about once every...
User Guide
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... alerts The above image is shown at a time. The list of damage to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is unable to a video; tasks > File system check. If the printer is...
... alerts The above image is shown at a time. The list of damage to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is unable to a video; tasks > File system check. If the printer is...
User Guide
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HP Latex 560 and 570 printers offer a new option called "continuous printing", which is cooling down and preparing for side A/B ● Printing ● Printing side A/B ● Drying: This takes 1.5 to 6 ... printer margins determine the area between the edges of the substrate. An alert may be affected when using continuous printing mode. ● For jobs with ink collector is enabled by continuing to be clipped. Notes ● The same print mode and resolution must be used for all jobs in the RIP...
HP Latex 560 and 570 printers offer a new option called "continuous printing", which is cooling down and preparing for side A/B ● Printing ● Printing side A/B ● Drying: This takes 1.5 to 6 ... printer margins determine the area between the edges of the substrate. An alert may be affected when using continuous printing mode. ● For jobs with ink collector is enabled by continuing to be clipped. Notes ● The same print mode and resolution must be used for all jobs in the RIP...
User Guide
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...There are not applied during double-sided printing. The top and bottom margins are two ways of information about the status of ink used per color. Request the printer's internal prints The internal prints provide various kinds of checking your smartphone or tablet. .... ● From the front panel, press report. , then Setup > Internal prints > User information prints > Print usage HP Latex Mobile Your printer supports a new application called HP Latex Mobile, which marks a new era of these prints from your printer. This app enables you 're away from the printer....
...There are not applied during double-sided printing. The top and bottom margins are two ways of information about the status of ink used per color. Request the printer's internal prints The internal prints provide various kinds of checking your smartphone or tablet. .... ● From the front panel, press report. , then Setup > Internal prints > User information prints > Print usage HP Latex Mobile Your printer supports a new application called HP Latex Mobile, which marks a new era of these prints from your printer. This app enables you 're away from the printer....
User Guide
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... for more details of ink and substrate usage as well as productivity per printer or job. Know the status of substrate remaining to avoid surprises and respond accordingly. ● Use your printer while you're away from it to view metrics. Use it HP Latex Mobile offers insight into ...printer activity and ink and substrate usage: ● Follow printer activity remotely and gain an awareness of your printer at all times. ● ...
... for more details of ink and substrate usage as well as productivity per printer or job. Know the status of substrate remaining to avoid surprises and respond accordingly. ● Use your printer while you're away from it to view metrics. Use it HP Latex Mobile offers insight into ...printer activity and ink and substrate usage: ● Follow printer activity remotely and gain an awareness of your printer at all times. ● ...
User Guide
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...Embedded Web Server window displays five separate tabs. Click Accept. Main tab The Main tab provides information about the following items. ● Substrate, ink, printhead and maintenance status ● Temperature of each page provide access to printer services. 5. Check Also send data to online help and supplies... Service ID and Account ID from the printer to diagnose printer problems. You can use it to retrieve internal information that the HP Latex to the Embedded Web Server The Embedded Web Server is a Web server running on page 24. The next screen tells you that...
...Embedded Web Server window displays five separate tabs. Click Accept. Main tab The Main tab provides information about the following items. ● Substrate, ink, printhead and maintenance status ● Temperature of each page provide access to printer services. 5. Check Also send data to online help and supplies... Service ID and Account ID from the printer to diagnose printer problems. You can use it to retrieve internal information that the HP Latex to the Embedded Web Server The Embedded Web Server is a Web server running on page 24. The next screen tells you that...