HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... 28 Print cartridge 28 Transfer stage 29 Fusing stage 29 Cleaning stage 30 Pickup, feed, and delivery system ...31 Photo sensors and switches 32 Main-input tray or priority input slot ...34 Jam detection ...34 2 Removal and replacement ...35 Introduction ...36 Removal and replacement strategy 36 Electrostatic discharge ...37 Required tools ...37 Before performing service ...37 After performing service ...38 Post-service test ...38 Print-quality test ...38 Parts removal order...
... 28 Print cartridge 28 Transfer stage 29 Fusing stage 29 Cleaning stage 30 Pickup, feed, and delivery system ...31 Photo sensors and switches 32 Main-input tray or priority input slot ...34 Jam detection ...34 2 Removal and replacement ...35 Introduction ...36 Removal and replacement strategy 36 Electrostatic discharge ...37 Required tools ...37 Before performing service ...37 After performing service ...38 Post-service test ...38 Print-quality test ...38 Parts removal order...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... direct-connect problems 156 Solve network problems 156 Service mode functions ...158 Product resets ...158 Product updates ...158 Firmware updates ...158 4 Parts and diagrams ...159 Order parts by authorized service providers 160 Order replacement parts 160 Related documentation and software 160 Supplies part numbers ...160 Customer self repair parts 161 Service parts ...161 Whole-unit replacement part numbers 161 How to use the parts lists and diagrams 162 Assembly locations ...163 Base product (no optional trays or accessories 163 Covers ...164 Simplex model ...164 Duplex model...
... direct-connect problems 156 Solve network problems 156 Service mode functions ...158 Product resets ...158 Product updates ...158 Firmware updates ...158 4 Parts and diagrams ...159 Order parts by authorized service providers 160 Order replacement parts 160 Related documentation and software 160 Supplies part numbers ...160 Customer self repair parts 161 Service parts ...161 Whole-unit replacement part numbers 161 How to use the parts lists and diagrams 162 Assembly locations ...163 Base product (no optional trays or accessories 163 Covers ...164 Simplex model ...164 Duplex model...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... the print cartridge. ● Load paper in the product. Attach the power cord and interface cable or interface cables, and then turn on the product. 4. Print a demo page, and then verify that the tray contains clean, unmarked paper. 3. Print-quality test 1. Make sure that the print quality is as expected. 7. Verify that you have completed the necessary reassembly steps. 2. Verify that the expected startup sounds occur. 5. Send a print job from...
... the print cartridge. ● Load paper in the product. Attach the power cord and interface cable or interface cables, and then turn on the product. 4. Print a demo page, and then verify that the tray contains clean, unmarked paper. 3. Print-quality test 1. Make sure that the print quality is as expected. 7. Verify that you have completed the necessary reassembly steps. 2. Verify that the expected startup sounds occur. 5. Send a print job from...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... are connected to verify print-engine components. 1. Reset the computer port settings (see the computer user guide for example, through a switch or hub) that is a computer-port communications problem. Print a demo page. The printer driver is defective. ENWW Solve problems checklist 115 A component is not installed correctly. See Engine-test button on page 67. If the Demo page does not print, replace the formatter. Table 3-1 Basic problem solving (continued) Problem Cause Solution The product turns...
... are connected to verify print-engine components. 1. Reset the computer port settings (see the computer user guide for example, through a switch or hub) that is a computer-port communications problem. Print a demo page. The printer driver is defective. ENWW Solve problems checklist 115 A component is not installed correctly. See Engine-test button on page 67. If the Demo page does not print, replace the formatter. Table 3-1 Basic problem solving (continued) Problem Cause Solution The product turns...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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...: F unction: Steps to clear memory: T ype (HDD, T ape, etc): S ize: F unction: Steps to clear memory: NAND Flash 64MB Printer Driver and Firmware User cannot, service tools can . Yes No If Yes please describe the type, size, function, and steps to clear the memory below T ype (S R AM, DR AM, etc): S ize: F unction: Steps to clear memory: Synchronous DRAM 8MB Run-time firmware image, print Power off printer job info during printing T ype (S R AM...
...: F unction: Steps to clear memory: T ype (HDD, T ape, etc): S ize: F unction: Steps to clear memory: NAND Flash 64MB Printer Driver and Firmware User cannot, service tools can . Yes No If Yes please describe the type, size, function, and steps to clear the memory below T ype (S R AM, DR AM, etc): S ize: F unction: Steps to clear memory: Synchronous DRAM 8MB Run-time firmware image, print Power off printer job info during printing T ype (S R AM...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... Engineer B us ines s Unit: LaserJet Business Date Prepared: 08/28/2009 ENWW Certificate of Volatility Model: Part Number: Address: 11311 Chinden Blvd. Yes No If Yes please describe the type, size, function, and steps to clear the memory below T ype (S R AM, DR AM, etc): S ize: F unction: Steps to clear memory: Synchronous DRAM 32MB Run-time firmware image, print Power off printer job info during printing T ype (S R AM, DR...
... Engineer B us ines s Unit: LaserJet Business Date Prepared: 08/28/2009 ENWW Certificate of Volatility Model: Part Number: Address: 11311 Chinden Blvd. Yes No If Yes please describe the type, size, function, and steps to clear the memory below T ype (S R AM, DR AM, etc): S ize: F unction: Steps to clear memory: Synchronous DRAM 32MB Run-time firmware image, print Power off printer job info during printing T ype (S R AM, DR...
HP LaserJet Professional P1560 and P1600 Series Printer - Service Manual
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... 189 pages blank 155 not printing 155 printing slowly 155 pages, skewed 143 paper handling problem-solving 143 paper input trays feeding problems, solving 143 paper jams. See jams paper path, cleaning 144 part number print cartridge xi whole-unit replacement xi parts assemblies (base product) xi photosensitive drum rotation functional checks 119 physical specifications 192 pickup roller clean 150 pliers, required 37 post-service tests 38 power troubleshooting 114 preservice checklist 37 primary charging stage 27 print cartridge ordering xi part number xi print cartridges warranty 185 print...
... 189 pages blank 155 not printing 155 printing slowly 155 pages, skewed 143 paper handling problem-solving 143 paper input trays feeding problems, solving 143 paper jams. See jams paper path, cleaning 144 part number print cartridge xi whole-unit replacement xi parts assemblies (base product) xi photosensitive drum rotation functional checks 119 physical specifications 192 pickup roller clean 150 pliers, required 37 post-service tests 38 power troubleshooting 114 preservice checklist 37 primary charging stage 27 print cartridge ordering xi part number xi print cartridges warranty 185 print...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... Web Server 20 Print with Mac ...21 Create and use printing presets in Macintosh 21 Resize documents or print on a custom paper size 21 Print a cover page ...21 Print multiple pages on one sheet of paper in Macintosh 22 Print on both sides (duplex) with Mac 23 Automatic ...23 Manual ...23 4 Connect the product Supported network operating systems 26 Printer sharing disclaimer 26 Connect with USB ...27 HP Smart Install ...27 CD installation ...27 Connect to a network ...28 Supported network protocols 28 Install the product on a wired network 28 Configure network settings...
... Web Server 20 Print with Mac ...21 Create and use printing presets in Macintosh 21 Resize documents or print on a custom paper size 21 Print a cover page ...21 Print multiple pages on one sheet of paper in Macintosh 22 Print on both sides (duplex) with Mac 23 Automatic ...23 Manual ...23 4 Connect the product Supported network operating systems 26 Printer sharing disclaimer 26 Connect with USB ...27 HP Smart Install ...27 CD installation ...27 Connect to a network ...28 Supported network protocols 28 Install the product on a wired network 28 Configure network settings...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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...; A main-input tray for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper. ● Priority input slot for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper. ● A 125-sheet top output bin. ● Print on both sides ◦ HP LaserJet Professional P1560 printer series: Manual duplexing. ◦ HP LaserJet Professional P1600 printer series: Automatic duplexing. ● Hi-Speed USB 2.0 port ● A built-in internal print server for connecting to a 10/100Base-T network (network models only). ●...
...; A main-input tray for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper. ● Priority input slot for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper. ● A 125-sheet top output bin. ● Print on both sides ◦ HP LaserJet Professional P1560 printer series: Manual duplexing. ◦ HP LaserJet Professional P1600 printer series: Automatic duplexing. ● Hi-Speed USB 2.0 port ● A built-in internal print server for connecting to a 10/100Base-T network (network models only). ●...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... Printers and Faxes. Windows Vista and Windows 7: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Right-click the driver icon, and then 2. Click the Device Settings tab. ENWW Change printer-driver settings for Windows 13 On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu...
... Printers and Faxes. Windows Vista and Windows 7: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Right-click the driver icon, and then 2. Click the Device Settings tab. ENWW Change printer-driver settings for Windows 13 On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... an interface to the embedded Web server, type the IP address for Windows. The product is not loaded on page 54. Supported utilities for Windows NOTE: Only the HP LaserJet Professional P1600 printer series supports utilities for the product in a Web browser, such as Microsoft® Internet Explorer) by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products. HP Embedded Web Server NOTE: Only the HP LaserJet Professional P1600 printer series supports the HP Embedded Web Server.
... an interface to the embedded Web server, type the IP address for Windows. The product is not loaded on page 54. Supported utilities for Windows NOTE: Only the HP LaserJet Professional P1600 printer series supports utilities for the product in a Web browser, such as Microsoft® Internet Explorer) by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products. HP Embedded Web Server NOTE: Only the HP LaserJet Professional P1600 printer series supports the HP Embedded Web Server.
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... print using USB option. Browse the computer and double-click the HP Smart Install drive to run the SETUP.EXE file. 3. Connect with USB 27 HP Smart Install NOTE: This installation type is supported for installing the software. Do not insert the software installation CD into the computer CD drive. Follow the onscreen instructions to a computer through a USB cable. The HP Smart Install program should start automatically, AutoPlay might be disabled on . 2. When you use an A-to defaults. CD installation 1. Turn...
... print using USB option. Browse the computer and double-click the HP Smart Install drive to run the SETUP.EXE file. 3. Connect with USB 27 HP Smart Install NOTE: This installation type is supported for installing the software. Do not insert the software installation CD into the computer CD drive. Follow the onscreen instructions to a computer through a USB cable. The HP Smart Install program should start automatically, AutoPlay might be disabled on . 2. When you use an A-to defaults. CD installation 1. Turn...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... opened the embedded Web server, you must connect before changing settings on this tab to download and install the printer driver. Settings tab Use this link to connect to the Sure Supply Web site (www.hp.com/post- If this product is connected to an IP-based network. Links Links are located in the upper-right part of the window. ● Network Summary shows the information found on the configuration page. ● Supplies Status...
... opened the embedded Web server, you must connect before changing settings on this tab to download and install the printer driver. Settings tab Use this link to connect to the Sure Supply Web site (www.hp.com/post- If this product is connected to an IP-based network. Links Links are located in the upper-right part of the window. ● Network Summary shows the information found on the configuration page. ● Supplies Status...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... in Auto-Off mode, all of the control-panel LEDs and the power button backlight LED are off . When the product is used full-time, the toner supply might outlast the mechanical parts in the cartridge. Economy settings EconoMode This product has an EconoMode option for printing drafts of EconoMode. HP does not recommend the full-time use the PCL 5 universal Printer Driver (available for download from the Auto-Off...
... in Auto-Off mode, all of the control-panel LEDs and the power button backlight LED are off . When the product is used full-time, the toner supply might outlast the mechanical parts in the cartridge. Economy settings EconoMode This product has an EconoMode option for printing drafts of EconoMode. HP does not recommend the full-time use the PCL 5 universal Printer Driver (available for download from the Auto-Off...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... ready light is installed correctly. Check the network connection. Print a configuration page. See Print information pages on page 76. 4. a. If the page jams in order. Make sure that the connection is on. b. c. Make sure that you are using a power strip and its voltage is not within specifications, plug the product directly into the wall, try a different outlet. a. Check the cable connection between the product and the computer or network port. See Interpret control-panel light patterns on page 52. Open...
... ready light is installed correctly. Check the network connection. Print a configuration page. See Print information pages on page 76. 4. a. If the page jams in order. Make sure that the connection is on. b. c. Make sure that you are using a power strip and its voltage is not within specifications, plug the product directly into the wall, try a different outlet. a. Check the cable connection between the product and the computer or network port. See Interpret control-panel light patterns on page 52. Open...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... hold both control-panel buttons at the same time until all the lights blink in the past. If the page does not print correctly, the problem is with the product hardware. The problem is unacceptable, complete the following items. a. Print a short document from another computer that you are using ● The USB connection ● The product I/O configuration ● The network operating system and configuration (if applicable) Restore factory settings To restore...
... hold both control-panel buttons at the same time until all the lights blink in the past. If the page does not print correctly, the problem is with the product hardware. The problem is unacceptable, complete the following items. a. Print a short document from another computer that you are using ● The USB connection ● The product I/O configuration ● The network operating system and configuration (if applicable) Restore factory settings To restore...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... 4 blank pages troubleshooting 97 C cables USB, troubleshooting 97 Canadian DOC regulations 122 canceling printing 42 canceling a print request 42 cartridges non-HP 57 part numbers 104 recycling 57, 117 storage 57 warranty 107 cautions iii change pickup roller 62 separation pad 65 clean pickup roller 68 cleaning exterior 71 media path 69 product 68 clearing jams locations 80 configuration page 52 connecting to the network 28 control panel settings 12, 19 status-light patterns 76 conventions, document iii counterfeit supplies 57 cover pages...
... 4 blank pages troubleshooting 97 C cables USB, troubleshooting 97 Canadian DOC regulations 122 canceling printing 42 canceling a print request 42 cartridges non-HP 57 part numbers 104 recycling 57, 117 storage 57 warranty 107 cautions iii change pickup roller 62 separation pad 65 clean pickup roller 68 cleaning exterior 71 media path 69 product 68 clearing jams locations 80 configuration page 52 connecting to the network 28 control panel settings 12, 19 status-light patterns 76 conventions, document iii counterfeit supplies 57 cover pages...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... 110 HP fraud hotline 57 HP Universal Print Driver 11 HP Web Jetadmin 15 humidity specifications 114 I Illegal Operation errors 100 image quality problem-solving 91 improve print quality 91 information pages configuration page 52 demo page 52 supplies status page 52 Information tab (embedded Web server) 54 input tray loading priority feed slot 38 input trays features 4 interface ports types included 4 IP address Macintosh, troubleshooting 101 manual configuration 29 J jams common causes of 80 locations 80 output-bin, clearing 85 preventing 89 trays, clearing 81...
... 110 HP fraud hotline 57 HP Universal Print Driver 11 HP Web Jetadmin 15 humidity specifications 114 I Illegal Operation errors 100 image quality problem-solving 91 improve print quality 91 information pages configuration page 52 demo page 52 supplies status page 52 Information tab (embedded Web server) 54 input tray loading priority feed slot 38 input trays features 4 interface ports types included 4 IP address Macintosh, troubleshooting 101 manual configuration 29 J jams common causes of 80 locations 80 output-bin, clearing 85 preventing 89 trays, clearing 81...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... 4 paper, ordering 104 part numbers print cartridges 104 pausing a print request 42 PCL drivers universal 11 physical specifications 114 pickup roller change 65 serial number 7 service repacking product 111 settings driver presets (Macintosh) 21 drivers 13, 19 priority 12, 19 Settings tab (embedded Web server) 54 shipping product 111 size specifications, product 114 size, media tray selection 34 skewed pages 90 software embedded Web server 15, 20 HP Web Jetadmin 15 problems 100 settings 12, 19 software license agreement 108 supported operating systems 18 supported Windows operating systems...
... 4 paper, ordering 104 part numbers print cartridges 104 pausing a print request 42 PCL drivers universal 11 physical specifications 114 pickup roller change 65 serial number 7 service repacking product 111 settings driver presets (Macintosh) 21 drivers 13, 19 priority 12, 19 Settings tab (embedded Web server) 54 shipping product 111 size specifications, product 114 size, media tray selection 34 skewed pages 90 software embedded Web server 15, 20 HP Web Jetadmin 15 problems 100 settings 12, 19 software license agreement 108 supported operating systems 18 supported Windows operating systems...
HP LaserJet Professional P1560 and P1600 Printer series - User Guide
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... types, media tray selection 34 U uninstalling Windows software 14 uninstalling Macintosh software 18 uninstalling Windows software 14 universal print driver 11 USB cable, part number 104 USB port troubleshooting 97 troubleshooting Macintosh 102 type included 4 V view, product 6 W warnings iii warranty customer self repair 110 license 108 print cartridges 107 product 106 Web server, embedded 53 Web sites customer support 110 fraud reports 57 Macintosh customer support 110 Material Safety Data Sheet (MSDS) 119 ordering supplies 103 universal print driver 11 Windows driver settings 13 problem...
... types, media tray selection 34 U uninstalling Windows software 14 uninstalling Macintosh software 18 uninstalling Windows software 14 universal print driver 11 USB cable, part number 104 USB port troubleshooting 97 troubleshooting Macintosh 102 type included 4 V view, product 6 W warnings iii warranty customer self repair 110 license 108 print cartridges 107 product 106 Web server, embedded 53 Web sites customer support 110 fraud reports 57 Macintosh customer support 110 Material Safety Data Sheet (MSDS) 119 ordering supplies 103 universal print driver 11 Windows driver settings 13 problem...