Reference Guide
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HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Português 7 9 Need Help? Initialization/Cleaning/Cooling down Cartridge error Cartridge Very Low ! Error/Manual Feed/Manual Duplex/Out of paper 1 W2G54-90914 FAQ For frequently asked questions, go to www.hp...and troubleshooting information. • Check for firmware updates. • HP's all-inclusive help for the printer. Control Panel View Base models 9 M29 Only 4 3 5 7 6 1 Control panel LED display 2 Copy Setup button 3 Start Copy button 4 Cancel button 5 Supplies LED 11...
HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Português 7 9 Need Help? Initialization/Cleaning/Cooling down Cartridge error Cartridge Very Low ! Error/Manual Feed/Manual Duplex/Out of paper 1 W2G54-90914 FAQ For frequently asked questions, go to www.hp...and troubleshooting information. • Check for firmware updates. • HP's all-inclusive help for the printer. Control Panel View Base models 9 M29 Only 4 3 5 7 6 1 Control panel LED display 2 Copy Setup button 3 Start Copy button 4 Cancel button 5 Supplies LED 11...
Reference Guide
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...established, the Wireless LED stops blinking and remains on wireless printing and wireless setup, go to install the software. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Readiris Pro for 20 seconds. 3. For most networks, the printer must be required for...Check the Wireless LED status from the printer. 2. Continue to the next step. OS X Click Applications, select HP, and then select HP Easy Scan. Use Wi-Fi Protected Setup (WPS) to connect the printer if the router supports WPS, or continue to install the software. 3. After the...
...established, the Wireless LED stops blinking and remains on wireless printing and wireless setup, go to install the software. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Readiris Pro for 20 seconds. 3. For most networks, the printer must be required for...Check the Wireless LED status from the printer. 2. Continue to the next step. OS X Click Applications, select HP, and then select HP Easy Scan. Use Wi-Fi Protected Setup (WPS) to connect the printer if the router supports WPS, or continue to install the software. 3. After the...
User Guide
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... models ...5 Printer specifications ...6 Technical specifications ...6 Supported operating systems ...6 Mobile printing solutions ...7 Printer dimensions ...8 Power consumption, electrical specifications, and acoustic emissions 8 Operating-environment range ...8 Printer hardware setup and software installation ...9 2 Paper trays ...11 Introduction ...12 Load paper trays ...12 Input tray ...12 Load and print envelopes ...13 Introduction ...13 Print envelopes ...13...
... models ...5 Printer specifications ...6 Technical specifications ...6 Supported operating systems ...6 Mobile printing solutions ...7 Printer dimensions ...8 Power consumption, electrical specifications, and acoustic emissions 8 Operating-environment range ...8 Printer hardware setup and software installation ...9 2 Paper trays ...11 Introduction ...12 Load paper trays ...12 Input tray ...12 Load and print envelopes ...13 Introduction ...13 Print envelopes ...13...
User Guide
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.../support. 1 Printer overview ● Warning icons ● Printer views ● Printer specifications ● Printer hardware setup and software installation For more information: In the US, go to www.hp.com/support/ljM28MFP. Select your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
.../support. 1 Printer overview ● Warning icons ● Printer views ● Printer specifications ● Printer hardware setup and software installation For more information: In the US, go to www.hp.com/support/ljM28MFP. Select your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
User Guide
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... off . ● The Ready light is on , the printer is Number of Copies. Control panel view Wireless models 1 11 10 9 8 7 1 Control panel LED display 2 Copy Setup button 3 Start Copy button 4 Cancel button 5 Supplies LED 6 Power button/Ready LED 7 Attention LED 8 Wireless button and LED (wireless models only) 9 ID Copy button 10...
... off . ● The Ready light is on , the printer is Number of Copies. Control panel view Wireless models 1 11 10 9 8 7 1 Control panel LED display 2 Copy Setup button 3 Start Copy button 4 Cancel button 5 Supplies LED 6 Power button/Ready LED 7 Attention LED 8 Wireless button and LED (wireless models only) 9 ID Copy button 10...
User Guide
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For additional instructions, go to www.hp.com/support/ljM28MFP for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW Printer hardware setup and software installation 9 Go to HP support on the Web. Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer.
For additional instructions, go to www.hp.com/support/ljM28MFP for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW Printer hardware setup and software installation 9 Go to HP support on the Web. Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer.
User Guide
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... device does not support Wi-Fi Direct, you might not be out of range of the following steps: 1. NOTE: Update the printer firmware to www.hp.com/go/ LaserJetMobilePrinting. NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. a. Choose one of the ... Copy button until the Ready light begins blinking. If prompted, enter the Wi-Fi Direct password. On the Networking tab, click the Wi-Fi Direct Setup link in the address line, type the IP address or host name exactly as it displays on the computer keyboard. NOTE: If the printer name...
... device does not support Wi-Fi Direct, you might not be out of range of the following steps: 1. NOTE: Update the printer firmware to www.hp.com/go/ LaserJetMobilePrinting. NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. a. Choose one of the ... Copy button until the Ready light begins blinking. If prompted, enter the Wi-Fi Direct password. On the Networking tab, click the Wi-Fi Direct Setup link in the address line, type the IP address or host name exactly as it displays on the computer keyboard. NOTE: If the printer name...
User Guide
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..., from the list of available printers, and then select Print. 10. Step one: Open the HP Embedded Web Server 1. b. The EWS opens. On the Networking tab, click the Wi-Fi Direct Setup link in the address line, type the IP address or host name exactly as a password to ...printing, go /wirelessprinting. a. displayed on the computer keyboard. Select the printer from the EWS open the Networking tab, and then click Wi-Fi Direct Setup. 8. Press and hold the Start Copy button until the Ready light begins blinking. Open a web browser, and in the left navigation pane. 2. Enable...
..., from the list of available printers, and then select Print. 10. Step one: Open the HP Embedded Web Server 1. b. The EWS opens. On the Networking tab, click the Wi-Fi Direct Setup link in the address line, type the IP address or host name exactly as a password to ...printing, go /wirelessprinting. a. displayed on the computer keyboard. Select the printer from the EWS open the Networking tab, and then click Wi-Fi Direct Setup. 8. Press and hold the Start Copy button until the Ready light begins blinking. Open a web browser, and in the left navigation pane. 2. Enable...
User Guide
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... key on the printer configuration page. Step two: Change the Wi-Fi Direct name 1. On the Networking tab, click the Wi-Fi Direct Setup link in the following mobile applications: ● Mail ● Photos ● Safari ● iBooks ● Select third-party applications To use AirPrint, ...left navigation pane. 2. NOTE: Before using Apple's AirPrint is installed, it displays on the computer keyboard. Print a configuration page to www.hp.com/go to determine the IP address or host name. Press and hold the Start Copy button until the Ready light begins blinking. Change the...
... key on the printer configuration page. Step two: Change the Wi-Fi Direct name 1. On the Networking tab, click the Wi-Fi Direct Setup link in the following mobile applications: ● Mail ● Photos ● Safari ● iBooks ● Select third-party applications To use AirPrint, ...left navigation pane. 2. NOTE: Before using Apple's AirPrint is installed, it displays on the computer keyboard. Print a configuration page to www.hp.com/go to determine the IP address or host name. Press and hold the Start Copy button until the Ready light begins blinking. Change the...
User Guide
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... copies. setting, and then use the arrow keys to adjust the darkness setting for ● Select the Enlarge/Reduce the copy job. Press the Copy Setup button to get multiple copies. NOTE: To increase the number of copies, press the Start Copy to choose any of the following copy settings. ●...
... copies. setting, and then use the arrow keys to adjust the darkness setting for ● Select the Enlarge/Reduce the copy job. Press the Copy Setup button to get multiple copies. NOTE: To increase the number of copies, press the Start Copy to choose any of the following copy settings. ●...
User Guide
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...to change the connection from the navigation bar, and then select Device Setup & Software. 40 Chapter 7 Manage the printer ENWW Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click ... printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. 2. To open Device Setup & Software, complete the following procedure: 1. Change the printer connection type (Windows) If you are ...
...to change the connection from the navigation bar, and then select Device Setup & Software. 40 Chapter 7 Manage the printer ENWW Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click ... printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. 2. To open Device Setup & Software, complete the following procedure: 1. Change the printer connection type (Windows) If you are ...
User Guide
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...is on the printer network configuration page. ● Event Log: Shows a list of HP supplies. It also allows the network administrator to configure the printer from your computer. ● Paper Setup: Change the default paper-handling settings for the printer. ● Energy Settings: Change ...the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Supply Settings: Change the settings for open source software programs that accessing the ...
...is on the printer network configuration page. ● Event Log: Shows a list of HP supplies. It also allows the network administrator to configure the printer from your computer. ● Paper Setup: Change the default paper-handling settings for the printer. ● Energy Settings: Change ...the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Supply Settings: Change the settings for open source software programs that accessing the ...
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Adjust paper settings if necessary. The EWS opens. Click the System tab, and then click the Paper Setup page. c. Release the Start Copy button. ENWW Clear paper jams 65 Open a web browser, and in the address line, type the IP address or host ... the Enter key on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the correct paper size and type. Accessing this website will not harm the computer. Turn the printer off, wait 30 seconds...
Adjust paper settings if necessary. The EWS opens. Click the System tab, and then click the Paper Setup page. c. Release the Start Copy button. ENWW Clear paper jams 65 Open a web browser, and in the address line, type the IP address or host ... the Enter key on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the correct paper size and type. Accessing this website will not harm the computer. Turn the printer off, wait 30 seconds...
User Guide
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... address line, type the IP address or host name exactly as it displays on the computer keyboard. Click the System tab, and then select System Setup from the left navigation pane. 3. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to...
... address line, type the IP address or host name exactly as it displays on the computer keyboard. Click the System tab, and then select System Setup from the left navigation pane. 3. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to...
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In the HP Printer Assistant, select Print, and then select HP Device Toolbox. 2. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. On the Systems tab, click Paper Setup. 3. Change the necessary settings, and then click Apply. 88 Chapter 8 Solve problems ENWW b.
In the HP Printer Assistant, select Print, and then select HP Device Toolbox. 2. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. On the Systems tab, click Paper Setup. 3. Change the necessary settings, and then click Apply. 88 Chapter 8 Solve problems ENWW b.
User Guide
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... control panel Wireless connectivity checklist ● Verify that the printer and the wireless router are not sure the SSID is correct, run the wireless setup again. ● If the wireless network is working correctly, try connecting to the Internet over a wireless connection. ● Verify that the ...9679; Verify that the printer is within 30 m (100 ft) of the wireless network. If the security information is incorrect, run the wireless setup again ● With secured networks, verify that the security information is correct. If you are turned on and have power. Release the Start ...
... control panel Wireless connectivity checklist ● Verify that the printer and the wireless router are not sure the SSID is correct, run the wireless setup again. ● If the wireless network is working correctly, try connecting to the Internet over a wireless connection. ● Verify that the ...9679; Verify that the printer is within 30 m (100 ft) of the wireless network. If the security information is incorrect, run the wireless setup again ● With secured networks, verify that the security information is correct. If you are turned on and have power. Release the Start ...
User Guide
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...in the printer configuration for the printer. For most recent update available from the manufacturer. 2. Many devices can open the printer HP Embedded Web Server from electronic devices that the wireless router supports Bonjour. Make sure that the printer is installed on and in ...with the most networks, the wireless range is located away from a computer on your computer is turned on the computer. Reconfigure the wireless setup for the computer. 4. Cannot connect more than 5 concurrent Wi-Fi Direct users. Make sure poles, walls, or support columns containing ...
...in the printer configuration for the printer. For most recent update available from the manufacturer. 2. Many devices can open the printer HP Embedded Web Server from electronic devices that the wireless router supports Bonjour. Make sure that the printer is installed on and in ...with the most networks, the wireless range is located away from a computer on your computer is turned on the computer. Reconfigure the wireless setup for the computer. 4. Cannot connect more than 5 concurrent Wi-Fi Direct users. Make sure poles, walls, or support columns containing ...
User Guide
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...the wireless router is not functioning 1. b. c. However, you cannot connect to the network. 2. c. Print a configuration page. Open the HP Embedded Web Server (EWS): a. Make sure that provides information about the wireless network settings. 1. To verify if the network has lost communication,... network is working . 3. Release the Start Copy button. a. Print a configuration page to the same network. Reconfigure the wireless setup for the computer. 4. If the numbers are not the same, the devices are not connecting to determine the IP address or host...
...the wireless router is not functioning 1. b. c. However, you cannot connect to the network. 2. c. Print a configuration page. Open the HP Embedded Web Server (EWS): a. Make sure that provides information about the wireless network settings. 1. To verify if the network has lost communication,... network is working . 3. Release the Start Copy button. a. Print a configuration page to the same network. Reconfigure the wireless setup for the computer. 4. If the numbers are not the same, the devices are not connecting to determine the IP address or host...