Reference Guide
Page 1
FAQ For frequently asked questions, go to www.hp.com/support/ljM28MFP • Download the software for your printer model and operating system. • Find user guide and troubleshooting information. • Check for firmware updates. • HP's all-inclusive help for the printer. HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Portuguê...
FAQ For frequently asked questions, go to www.hp.com/support/ljM28MFP • Download the software for your printer model and operating system. • Find user guide and troubleshooting information. • Check for firmware updates. • HP's all-inclusive help for the printer. HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Portuguê...
Reference Guide
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.../go /wirelessprinting. 2 After the Wireless LED starts blinking, continue to two minutes. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Readiris Pro for at least three seconds, and then release the button. For most networks, the printer must be...Wireless LED is on, it is established, the Wireless LED stops blinking and remains on the printer control panel for HP Go to www.hp.com/support/ljM28MFP and download this mode: 1. Make sure the computer is established. c. Follow these steps to install the software. When the ...
.../go /wirelessprinting. 2 After the Wireless LED starts blinking, continue to two minutes. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Readiris Pro for at least three seconds, and then release the button. For most networks, the printer must be...Wireless LED is on, it is established, the Wireless LED stops blinking and remains on the printer control panel for HP Go to www.hp.com/support/ljM28MFP and download this mode: 1. Make sure the computer is established. c. Follow these steps to install the software. When the ...
User Guide
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...the product name, and then select Search. HP's all-inclusive help for your country/region. Select your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ...9679; Find warranty and regulatory information ENWW 1 Outside the US, go to www.hp.com/support. Click Product Support & Troubleshooting. 1 Printer overview ● ...
...the product name, and then select Search. HP's all-inclusive help for your country/region. Select your product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ...9679; Find warranty and regulatory information ENWW 1 Outside the US, go to www.hp.com/support. Click Product Support & Troubleshooting. 1 Printer overview ● ...
User Guide
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...provided through installed for Linux, go /linuxprinting. Follow the steps provided to 123.hp.com/LaserJet. 2. Windows 8.1 RT support is not included in the HP Software Installer. 1. Windows: The HP Software Installer installs the PCLmS, or PCLm-S driver depending on the Windows operating...specifications See www.hp.com/support/ljM28MFP for more information. bit driver. Linux: For information and print drivers for this operating system as part of the software installation. 6 Chapter 1 Printer overview ENWW Download HP Easy Start either from 123.hp.com/LaserJet or from the ...
...provided through installed for Linux, go /linuxprinting. Follow the steps provided to 123.hp.com/LaserJet. 2. Windows 8.1 RT support is not included in the HP Software Installer. 1. Windows: The HP Software Installer installs the PCLmS, or PCLm-S driver depending on the Windows operating...specifications See www.hp.com/support/ljM28MFP for more information. bit driver. Linux: For information and print drivers for this operating system as part of the software installation. 6 Chapter 1 Printer overview ENWW Download HP Easy Start either from 123.hp.com/LaserJet or from the ...
User Guide
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..., OS X 10.13 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. Mobile printing solutions HP offers multiple mobile solutions to enable easy printing to www.hp.com/support/ljM28MFP for HP's allinclusive help for the printer. Windows Server 2008 R2,...driver. To see the full list and to determine the best choice, go to www.hp.com/go to an HP printer from 123.hp.com/LaserJet. Windows Server 2012 The HP PCLmS printer-specific print driver is installed for this operating system as part of the software ...
..., OS X 10.13 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. Mobile printing solutions HP offers multiple mobile solutions to enable easy printing to www.hp.com/support/ljM28MFP for HP's allinclusive help for the printer. Windows Server 2008 R2,...driver. To see the full list and to determine the best choice, go to www.hp.com/go to an HP printer from 123.hp.com/LaserJet. Windows Server 2012 The HP PCLmS printer-specific print driver is installed for this operating system as part of the software ...
User Guide
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Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW Printer hardware setup and software installation 9 For additional instructions, go to www.hp.com/support/ljM28MFP for HP's all-inclusive help for the printer. Go to HP support on the Web.
Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW Printer hardware setup and software installation 9 For additional instructions, go to www.hp.com/support/ljM28MFP for HP's all-inclusive help for the printer. Go to HP support on the Web.
User Guide
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2 Paper trays ● Introduction ● Load paper trays ● Load and print envelopes ● Load and print labels For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 11 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
2 Paper trays ● Introduction ● Load paper trays ● Load and print envelopes ● Load and print labels For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 11 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
User Guide
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For current information, see www.hp.com/ support/ljM28MFP. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication.
For current information, see www.hp.com/ support/ljM28MFP. 3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication.
User Guide
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To provide productive printing, this HP LaserJet Pro may automatically enter cool down . Print jobs will continue when the engine is correct at the time of publication. This might pause. HP's all-inclusive help for the printer includes the following ...information is ready. ENWW 21 4 Print ● Print tasks (Windows) ● Print tasks (OS X) ● Mobile printing For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
To provide productive printing, this HP LaserJet Pro may automatically enter cool down . Print jobs will continue when the engine is correct at the time of publication. This might pause. HP's all-inclusive help for the printer includes the following ...information is ready. ENWW 21 4 Print ● Print tasks (Windows) ● Print tasks (OS X) ● Mobile printing For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download...
User Guide
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5 Copy ● Make a copy ● Copy identification card For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 31 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
5 Copy ● Make a copy ● Copy identification card For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 31 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
User Guide
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For current information, see www.hp.com/ support/ljM28MFP. HP's all-inclusive help for the printer includes the following information is correct at the time of publication. 6 Scan ● Scan by using the HP Scan software (Windows) ● Scan by using the HP Easy Scan Software (OS X) ● Additional scan tasks For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 35
For current information, see www.hp.com/ support/ljM28MFP. HP's all-inclusive help for the printer includes the following information is correct at the time of publication. 6 Scan ● Scan by using the HP Scan software (Windows) ● Scan by using the HP Easy Scan Software (OS X) ● Additional scan tasks For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 35
User Guide
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... ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 39 7 Manage the printer ● Change the printer connection type (Windows) ● Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ● Advanced configuration with...
... ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 39 7 Manage the printer ● Change the printer connection type (Windows) ● Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ● Advanced configuration with...
User Guide
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... firmware using the Firmware Update Utility Use these steps to manually download and install the Firmware Update Utility from the drop-down list,...to use this method. 1. Select the operating system. 4. When the utility launches, select the printer from HP.com. Follow the on-screen instructions to complete the installation, and then click the Exit button to verify ... the printer ENWW NOTE: This method is the only firmware update option available for printers connected to www.hp.com/go/support, select your country/region or language, and then click the Software and Drivers link....
... firmware using the Firmware Update Utility Use these steps to manually download and install the Firmware Update Utility from the drop-down list,...to use this method. 1. Select the operating system. 4. When the utility launches, select the printer from HP.com. Follow the on-screen instructions to complete the installation, and then click the Exit button to verify ... the printer ENWW NOTE: This method is the only firmware update option available for printers connected to www.hp.com/go/support, select your country/region or language, and then click the Software and Drivers link....
User Guide
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... image quality ● Solve wireless network problems For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 53 For current information, see www...
... image quality ● Solve wireless network problems For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 53 For current information, see www...
User Guide
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Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. www.hp.com/support/ljM28MFP www.hp.com/go/carepack www.register.hp.com 54 Chapter 8 Solve problems ENWW
Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. www.hp.com/support/ljM28MFP www.hp.com/go/carepack www.register.hp.com 54 Chapter 8 Solve problems ENWW
Warranty and Legal Guide
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...to a separate license agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that it is licensed to you subject to distribute the Software Product. You may use of download. You may install and use on more than one computer, you shall be used only for use... the Software Product only on a single computer ("Your Computer"). Use of the HP Product. An amendment or addendum to this EULA may...
...to a separate license agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that it is licensed to you subject to distribute the Software Product. You may use of download. You may install and use on more than one computer, you shall be used only for use... the Software Product only on a single computer ("Your Computer"). Use of the HP Product. An amendment or addendum to this EULA may...
Warranty and Legal Guide
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... also agree that HP may automatically access your HP Product when connected to the internet to check the version or status of support or other services provided to you to initiate the upgrade or update. 3. In case of Authenticity. The transfer may automatically download and install upgrades ...or updates to such Software Products on to your HP Product to provide new versions or updates required to maintain the functionality, performance, or security of the...
... also agree that HP may automatically access your HP Product when connected to the internet to check the version or status of support or other services provided to you to initiate the upgrade or update. 3. In case of Authenticity. The transfer may automatically download and install upgrades ...or updates to such Software Products on to your HP Product to provide new versions or updates required to maintain the functionality, performance, or security of the...
Warranty and Legal Guide
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www.hp.com/support/ljM28MFP www.hp.com/go/carepack www.register.hp.com 22 Chapter 1 Service and support ENWW Customer support Get telephone support for your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the flyer that was in the box with your country/region Have the product name, serial number, date of purchase, and problem description ready.
www.hp.com/support/ljM28MFP www.hp.com/go/carepack www.register.hp.com 22 Chapter 1 Service and support ENWW Customer support Get telephone support for your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the flyer that was in the box with your country/region Have the product name, serial number, date of purchase, and problem description ready.