Print Media Guide
Page 11
.... Poor toner adhesion and poor print quality can occur if the paper roughness is typically placed or printed on page 43. The preferred side for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and size ● Paper types ● Guidelines for using paper All papers are designed and manufactured for the electrophotographic process, which laser printers and copy machines use, are optimized for duplexing...
.... Poor toner adhesion and poor print quality can occur if the paper roughness is typically placed or printed on page 43. The preferred side for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and size ● Paper types ● Guidelines for using paper All papers are designed and manufactured for the electrophotographic process, which laser printers and copy machines use, are optimized for duplexing...
Print Media Guide
Page 16
... avoid problems when using preprinted forms, embossed paper, and letterhead paper, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of the inks and other materials that are available in the printer driver or at the control panel. Recycled paper Recycled paper is usually washed to 205°C (401°F) for 0.1 second (0.2 second for specific information about its capabilities and settings. Printed waste paper...
... avoid problems when using preprinted forms, embossed paper, and letterhead paper, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of the inks and other materials that are available in the printer driver or at the control panel. Recycled paper Recycled paper is usually washed to 205°C (401°F) for 0.1 second (0.2 second for specific information about its capabilities and settings. Printed waste paper...
Print Media Guide
Page 20
... all products support envelopes from all trays. Whichever input method you with the specifications listed in Guidelines for using envelopes on envelopes will not scorch, melt, offset, or release undesirable emissions when heated to 205°C (401°F) for 0.1 second (0.2 second for HP color LaserJet printers). ● Avoid using print media ENWW Envelope construction Because of their construction, some envelopes feeding well and others jamming. Your envelope vendor should not...
... all products support envelopes from all trays. Whichever input method you with the specifications listed in Guidelines for using envelopes on envelopes will not scorch, melt, offset, or release undesirable emissions when heated to 205°C (401°F) for 0.1 second (0.2 second for HP color LaserJet printers). ● Avoid using print media ENWW Envelope construction Because of their construction, some envelopes feeding well and others jamming. Your envelope vendor should not...
Print Media Guide
Page 32
... page 14. - Alternatively, try using another lot or from a different manufacturer. Avoid using certain print media, switch to work with the following characteristics: ● Print media, media coatings, dyes, or inks that contain materials that melt, vaporize, offset, discolor, or release undesirable emissions when exposed to a fusing temperature of your HP LaserJet printer, use pressure for sealing. ● Envelopes that have a print-quality problem that is related to envelopes, print a sheet of paper...
... page 14. - Alternatively, try using another lot or from a different manufacturer. Avoid using certain print media, switch to work with the following characteristics: ● Print media, media coatings, dyes, or inks that contain materials that melt, vaporize, offset, discolor, or release undesirable emissions when exposed to a fusing temperature of your HP LaserJet printer, use pressure for sealing. ● Envelopes that have a print-quality problem that is related to envelopes, print a sheet of paper...
Print Media Guide
Page 34
... the printer. Change the paper type or manually feed the paper into the printer. This can use a cleaning page to specification. Paper might not be able to ● Make sure that are set correctly. Paper problems Common symptoms of paper-quality issues include a high occurrence of paper. Paper guides in the tray are appropriate for bond weight and thickness. ● Use the correct output bin, as shown in the user documentation for the correct output tray selection. Perform the printer cleaning procedures...
... the printer. Change the paper type or manually feed the paper into the printer. This can use a cleaning page to specification. Paper might not be able to ● Make sure that are set correctly. Paper problems Common symptoms of paper-quality issues include a high occurrence of paper. Paper guides in the tray are appropriate for bond weight and thickness. ● Use the correct output bin, as shown in the user documentation for the correct output tray selection. Perform the printer cleaning procedures...
Print Media Guide
Page 56
... for using labels 18 for using media 3 for using overhead transparencies 20 for using paper 11 Gurley units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36 inks, heat-resistant 8 input tray, loading 6, 29 J jams envelopes 31...
... for using labels 18 for using media 3 for using overhead transparencies 20 for using paper 11 Gurley units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36 inks, heat-resistant 8 input tray, loading 6, 29 J jams envelopes 31...
Print Media Guide
Page 57
... 26 using 4 print-quality problems, troubleshooting 32 printing on both sides of the paper 21 punched paper 8 R reams acclimating 4, 22 labels 5 opening 5 storing 22 recycled paper specifications 8 reducing post-image curl 29 resistivity, electrical overhead transparency specifications 20 paper specifications 11 rough paper 5, 8 roughness envelope specifications 16 paper specifications 11 S Sales and Services Offices, HP 2 scanning laser beam 1 sealers, envelopes 14 separating paper 6, 29 setting media size and type 7 Sheffield method 39 shipping media 22 sides of 8 density 31, 32 toner smear...
... 26 using 4 print-quality problems, troubleshooting 32 printing on both sides of the paper 21 punched paper 8 R reams acclimating 4, 22 labels 5 opening 5 storing 22 recycled paper specifications 8 reducing post-image curl 29 resistivity, electrical overhead transparency specifications 20 paper specifications 11 rough paper 5, 8 roughness envelope specifications 16 paper specifications 11 S Sales and Services Offices, HP 2 scanning laser beam 1 sealers, envelopes 14 separating paper 6, 29 setting media size and type 7 Sheffield method 39 shipping media 22 sides of 8 density 31, 32 toner smear...
Getting Started Guide
Page 1
.... Locate or download the software installation files" NOTE: During software installation, select the option to Directly connect this guide. *J8H60-90991* *J8H60-90991* J8H60-90991 Windows 1. For Mac, connect the USB cable between the printer and the computer Use an A-to-B type USB cable (not included with all models). Follow the prompts on how to manually configure the IP address. Note the IP address for use the arrow buttons and the OK button. S et up the control panel After turning on...
.... Locate or download the software installation files" NOTE: During software installation, select the option to Directly connect this guide. *J8H60-90991* *J8H60-90991* J8H60-90991 Windows 1. For Mac, connect the USB cable between the printer and the computer Use an A-to-B type USB cable (not included with all models). Follow the prompts on how to manually configure the IP address. Note the IP address for use the arrow buttons and the OK button. S et up the control panel After turning on...
Getting Started Guide
Page 3
... correct network port using a • If the window displays round-trip times, the network is connected to www.hp.com/support/ljM501: • Solve problems • Find advanced configuration instructions • Download software updates • Join support forums • Find warranty and regulatory information • Access mobile printing resources W ired (Ethernet) network connection • Verify that the printer is working. Open the HP Web Services menu. 3. Go to create an HP ePrint account and complete the setup process. Windows® XP, Windows...
... correct network port using a • If the window displays round-trip times, the network is connected to www.hp.com/support/ljM501: • Solve problems • Find advanced configuration instructions • Download software updates • Join support forums • Find warranty and regulatory information • Access mobile printing resources W ired (Ethernet) network connection • Verify that the printer is working. Open the HP Web Services menu. 3. Go to create an HP ePrint account and complete the setup process. Windows® XP, Windows...
User Guide
Page 7
... Firmware Update Utility 60 6 Solve problems ...63 Customer support ...64 Restore the factory-set defaults ...65 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 66 Change the "Very Low" settings ...66 Order supplies ...66 Printer does not pick up paper or misfeeds ...68 Introduction ...68 The printer does not pick up paper ...68 The printer picks up multiple sheets of paper 70 Clear paper jams ...74 Introduction ...74 Jam locations ...74 Experiencing frequent or recurring paper jams 75 Clear paper jams in Tray...
... Firmware Update Utility 60 6 Solve problems ...63 Customer support ...64 Restore the factory-set defaults ...65 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 66 Change the "Very Low" settings ...66 Order supplies ...66 Printer does not pick up paper or misfeeds ...68 Introduction ...68 The printer does not pick up paper ...68 The printer picks up multiple sheets of paper 70 Clear paper jams ...74 Introduction ...74 Jam locations ...74 Experiencing frequent or recurring paper jams 75 Clear paper jams in Tray...
User Guide
Page 8
...the rear door and the fuser area (M501n models 85 Clear paper jams in the output bin ...87 Clear paper jams in the duplexer (M501dn models 87 Improve print quality ...92 Introduction ...92 Print from a different software program ...92 Check the paper-type setting for the print job 92 Check the paper type setting (Windows 92 Check the paper type setting (OS X 92 Check the toner-cartridge status ...93 Clean the printer ...94 Print a cleaning page ...94 Visually inspect the toner cartridge ...94 Check paper and the printing environment 94 Step one: Use paper that meets HP specifications 94...
...the rear door and the fuser area (M501n models 85 Clear paper jams in the output bin ...87 Clear paper jams in the duplexer (M501dn models 87 Improve print quality ...92 Introduction ...92 Print from a different software program ...92 Check the paper-type setting for the print job 92 Check the paper type setting (Windows 92 Check the paper type setting (OS X 92 Check the toner-cartridge status ...93 Clean the printer ...94 Print a cleaning page ...94 Visually inspect the toner cartridge ...94 Check paper and the printing environment 94 Step one: Use paper that meets HP specifications 94...
User Guide
Page 14
...-sheet capacity) 1 x 550-sheet paper feeder Automatic duplex printing 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 256 MB DDR3 memory 2-line graphical display with optional software when using the full software installer. See the software installation notes for more information. OS X: Mac computers are subject to change. Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver and utility. Printer specifications...
...-sheet capacity) 1 x 550-sheet paper feeder Automatic duplex printing 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 256 MB DDR3 memory 2-line graphical display with optional software when using the full software installer. See the software installation notes for more information. OS X: Mac computers are subject to change. Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver and utility. Printer specifications...
User Guide
Page 16
.... ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to install it . Operating system Print driver installed Windows Server 2012, 64-bit The software installer does not support Windows Server 2012 but the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it . The HP installer software for OS X is not included in the in -One Remote app for the printer. Download the HP PCL 6 or PCL-6 driver from 123.hp.com. Go to download the printer software. Windows 10 (32...
.... ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to install it . Operating system Print driver installed Windows Server 2012, 64-bit The software installer does not support Windows Server 2012 but the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it . The HP installer software for OS X is not included in the in -One Remote app for the printer. Download the HP PCL 6 or PCL-6 driver from 123.hp.com. Go to download the printer software. Windows 10 (32...
User Guide
Page 57
... time. ● Administration: Set or change default print settings from your computer. ● PCL5c: View and change the PCL5c settings. ● PostScript: Turn off or on the printer network configuration page. ● Reports: Print the configuration and supplies status pages that the printer generates. ● Job Storage Log: Shows a summary of all printer events and errors. Actual supply life remaining can be replaced unless the print quality is on a network, always consult with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 49...
... time. ● Administration: Set or change default print settings from your computer. ● PCL5c: View and change the PCL5c settings. ● PostScript: Turn off or on the printer network configuration page. ● Reports: Print the configuration and supplies status pages that the printer generates. ● Job Storage Log: Shows a summary of all printer events and errors. Actual supply life remaining can be replaced unless the print quality is on a network, always consult with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 49...
User Guide
Page 60
... with the printer. Turn on the automatic two-sided printing mode. Open the HP Embedded Web Server (EWS) for the printer. Set up the printer to send the incoming faxes to a different number. Add fax numbers to the printer. Transfer a firmware update file to the speed dial list. NOTE: USB connections are nearing the end of all faxes. ENWW Item File Upload Power Management Update Firmware HP Connected Upload Fonts Message Center Duplex Mode Network Settings (Network-connected printers only) Supplies Management Trays Configuration Additional Settings Proxy Server Settings Basic...
... with the printer. Turn on the automatic two-sided printing mode. Open the HP Embedded Web Server (EWS) for the printer. Set up the printer to send the incoming faxes to a different number. Add fax numbers to the printer. Transfer a firmware update file to the speed dial list. NOTE: USB connections are nearing the end of all faxes. ENWW Item File Upload Power Management Update Firmware HP Connected Upload Fonts Message Center Duplex Mode Network Settings (Network-connected printers only) Supplies Management Trays Configuration Additional Settings Proxy Server Settings Basic...
User Guide
Page 74
... Setup ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Setting 3. A customer configurable option on this printer is very low. Reinsert the toner cartridge into the printer and close the cover. Order supplies Order supplies and paper www.hp.com/go/suresupply 66 Chapter 6 Solve problems ENWW For graphical representation, see cartridge replacement instructions. Actual toner cartridge life remaining may vary. On the printer control panel, press the OK button. 2. Continue printing with the current cartridge until you replace the toner cartridge...
... Setup ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Setting 3. A customer configurable option on this printer is very low. Reinsert the toner cartridge into the printer and close the cover. Order supplies Order supplies and paper www.hp.com/go/suresupply 66 Chapter 6 Solve problems ENWW For graphical representation, see cartridge replacement instructions. Actual toner cartridge life remaining may vary. On the printer control panel, press the OK button. 2. Continue printing with the current cartridge until you replace the toner cartridge...
User Guide
Page 102
... for use in laser printers. Load plain letter or A4 paper when you see if the problem has resolved. Discard the page that is complete. Remove the toner cartridge from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of the green imaging drum. CAUTION: Do not touch the imaging drum. Using smoother paper generally results in Inkjet printers. ● Use paper that...
... for use in laser printers. Load plain letter or A4 paper when you see if the problem has resolved. Discard the page that is complete. Remove the toner cartridge from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of the green imaging drum. CAUTION: Do not touch the imaging drum. Using smoother paper generally results in Inkjet printers. ● Use paper that...
User Guide
Page 109
... part numbers 22 acoustic specifications 10 AirPrint 43 Android devices printing from 43 applications downloading 46 Apps menu 46 Auto Power Down delay setting 57 B bin, output locating 2 browser requirements HP embedded Web Server 48 C cartridge replacing 23 cartridges order numbers 23 cleaning paper path 94 control panel locating 2 customer support online 64 D defaults, restoring 65 deleting stored jobs 41 dimensions, printer 9 double-sided printing Mac 34 Windows 31 drivers, supported 6 duplex printing Mac 34 duplex printing (double-sided) settings (Windows) 31 Windows 31 duplexer clearing...
... part numbers 22 acoustic specifications 10 AirPrint 43 Android devices printing from 43 applications downloading 46 Apps menu 46 Auto Power Down delay setting 57 B bin, output locating 2 browser requirements HP embedded Web Server 48 C cartridge replacing 23 cartridges order numbers 23 cleaning paper path 94 control panel locating 2 customer support online 64 D defaults, restoring 65 deleting stored jobs 41 dimensions, printer 9 double-sided printing Mac 34 Windows 31 drivers, supported 6 duplex printing Mac 34 duplex printing (double-sided) settings (Windows) 31 Windows 31 duplexer clearing...
User Guide
Page 110
... fuser 85 locations 74 output bin 87 rear door 85 toner cartridge area 83 Tray 1 76 Tray 2 79 Jetadmin, HP Web 59 jobs, stored creating (Windows) 38 deleting 41 enabling 37 printing 40 K keypad locating 2 L labels printing (Windows) 32 LAN port locating 4 loading paper in Tray 1 14 paper in Tray 2 and the 550-sheet tray 16 local area network (LAN) locating 4 lock formatter 56 M Macintosh HP Utility 51 manual duplex Mac 34 Windows 31 memory included 6 memory chip (toner) locating 23 mobile printing Android devices 43 mobile printing, software supported 8 multiple pages per sheet printing (Mac...
... fuser 85 locations 74 output bin 87 rear door 85 toner cartridge area 83 Tray 1 76 Tray 2 79 Jetadmin, HP Web 59 jobs, stored creating (Windows) 38 deleting 41 enabling 37 printing 40 K keypad locating 2 L labels printing (Windows) 32 LAN port locating 4 loading paper in Tray 1 14 paper in Tray 2 and the 550-sheet tray 16 local area network (LAN) locating 4 lock formatter 56 M Macintosh HP Utility 51 manual duplex Mac 34 Windows 31 memory included 6 memory chip (toner) locating 23 mobile printing Android devices 43 mobile printing, software supported 8 multiple pages per sheet printing (Mac...
User Guide
Page 111
... with HP Utility for Mac 51 using when low 66 supplies status checking 93 supplies status page printing 93 support online 64 system requirements HP Embedded Web Server 48 T technical support online 64 toner amount remaining 93 toner cartridge components 23 low threshold settings 66 replacing 23 using when low 66 toner cartridge area clearing jams 83 toner cartridges order numbers 23 part numbers 22 toner-collection unit locating 3 transparencies printing (Windows) 32 Tray 1 clearing jams 76 loading envelopes 19 paper orientation 15 Tray 2 clearing jams 79 Tray 2 and the 550-sheet tray loading...
... with HP Utility for Mac 51 using when low 66 supplies status checking 93 supplies status page printing 93 support online 64 system requirements HP Embedded Web Server 48 T technical support online 64 toner amount remaining 93 toner cartridge components 23 low threshold settings 66 replacing 23 using when low 66 toner cartridge area clearing jams 83 toner cartridges order numbers 23 part numbers 22 toner-collection unit locating 3 transparencies printing (Windows) 32 Tray 1 clearing jams 76 loading envelopes 19 paper orientation 15 Tray 2 clearing jams 79 Tray 2 and the 550-sheet tray loading...
