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...express warranty statements accompanying such products and services. Use only a grounded electrical outlet when connecting this document is grounded, check with the HP Printer. 2. If you are set forth in any copies of HewlettPackard, except as the "RSA Data Security, Inc. Unplug this product near... the line cord cannot be construed as constituting an additional warranty. If the product does not operate normally, see Maintain and troubleshoot. 9. There are owned by its proprietor and used by HewlettPackard Company under the copyright laws. Nothing herein should be liable for...
...express warranty statements accompanying such products and services. Use only a grounded electrical outlet when connecting this document is grounded, check with the HP Printer. 2. If you are set forth in any copies of HewlettPackard, except as the "RSA Data Security, Inc. Unplug this product near... the line cord cannot be construed as constituting an additional warranty. If the product does not operate normally, see Maintain and troubleshoot. 9. There are owned by its proprietor and used by HewlettPackard Company under the copyright laws. Nothing herein should be liable for...
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...wireless profiles (Mac OS 57 Use the wireless profile switch 57 Reset 802.11 wireless profiles to factory defaults 58 Configure multiple printers for 802.11 (Windows 59 Bluetooth wireless connection 59 Set up a Bluetooth wireless connection 60 Configure Bluetooth wireless settings 61 ... the print cartridges 70 Print with a single print cartridge 71 Calibrate color ...71 Maintain the device ...71 Clean the device ...72 Clean the print cartridges 72 Store printing supplies ...75 Store print cartridges 75 Replace the ink service module 76 Troubleshooting tips and resources 76 3
...wireless profiles (Mac OS 57 Use the wireless profile switch 57 Reset 802.11 wireless profiles to factory defaults 58 Configure multiple printers for 802.11 (Windows 59 Bluetooth wireless connection 59 Set up a Bluetooth wireless connection 60 Configure Bluetooth wireless settings 61 ... the print cartridges 70 Print with a single print cartridge 71 Calibrate color ...71 Maintain the device ...71 Clean the device ...72 Clean the print cartridges 72 Store printing supplies ...75 Store print cartridges 75 Replace the ink service module 76 Troubleshooting tips and resources 76 3
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... dull colored 85 Colors are printing as black and white 86 Wrong colors are printing 86 Printout shows bleeding colors 87 Colors do not... ...89 Multiple pages are being picked up 89 Troubleshoot installation issues 89 Hardware installation suggestions 89 Software installation suggestions....11 or Bluetooth wireless communication 90 Check the wireless printer accessory 91 Check the wireless settings 91 Check the ...control-panel lights 95 A HP supplies and accessories Order printing supplies online 101 Accessories ...101 Supplies ...101 Print cartridges ...101 HP media ...102 B Support and...
... dull colored 85 Colors are printing as black and white 86 Wrong colors are printing 86 Printout shows bleeding colors 87 Colors do not... ...89 Multiple pages are being picked up 89 Troubleshoot installation issues 89 Hardware installation suggestions 89 Software installation suggestions....11 or Bluetooth wireless communication 90 Check the wireless printer accessory 91 Check the wireless settings 91 Check the ...control-panel lights 95 A HP supplies and accessories Order printing supplies online 101 Accessories ...101 Supplies ...101 Print cartridges ...101 HP media ...102 B Support and...
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... on the Starter CD. 1 Get started For more information, see HP Printer Utility (Mac OS). Logs and reports Provides information about the device. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the... device, clean the print cartridges, print the self-test diagnostic page, order supplies online, and find support information from the following resources: Resource Description Location Readme file and release notes Provide late-breaking information and troubleshooting...
... on the Starter CD. 1 Get started For more information, see HP Printer Utility (Mac OS). Logs and reports Provides information about the device. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the... device, clean the print cartridges, print the self-test diagnostic page, order supplies online, and find support information from the following resources: Resource Description Location Readme file and release notes Provide late-breaking information and troubleshooting...
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...8226; Device connected Use device management tools 43 myPrintMileage myPrintMileage is a service that HP provides to the guidelines that are customized for your device. • Resolution of Web-based troubleshooting tools. This section contains the following information about your device. • Notification... View menu in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). HP Instant Support HP Instant Support is an update for the printer driver. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the ...
...8226; Device connected Use device management tools 43 myPrintMileage myPrintMileage is a service that HP provides to the guidelines that are customized for your device. • Resolution of Web-based troubleshooting tools. This section contains the following information about your device. • Notification... View menu in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html). HP Instant Support HP Instant Support is an update for the printer driver. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the ...
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...status, print cartridge health, and to troubleshoot printer problems. To print a wireless configuration page Hold down (Power button) and press (Cancel button) four times. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages...and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you need to call HP, it by using the bookmark, the pages do not contain the current information. Understand the ...
...status, print cartridge health, and to troubleshoot printer problems. To print a wireless configuration page Hold down (Power button) and press (Cancel button) four times. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages...and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you need to call HP, it by using the bookmark, the pages do not contain the current information. Understand the ...
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... a cartridge from its package, install it right away. To find out which print cartridges work with a single print cartridge • Calibrate color • Maintain the device • Store printing supplies Replace the print cartridges You can also print the self-test diagnostic page to view ...only. After removing a cartridge from the device for PDAs (Pocket PC and Palm OS). Maintain and troubleshoot 67 You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for long periods of time. CAUTION: To prevent clogs,...
... a cartridge from its package, install it right away. To find out which print cartridges work with a single print cartridge • Calibrate color • Maintain the device • Store printing supplies Replace the print cartridges You can also print the self-test diagnostic page to view ...only. After removing a cartridge from the device for PDAs (Pocket PC and Palm OS). Maintain and troubleshoot 67 You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for long periods of time. CAUTION: To prevent clogs,...
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...is bleeding into another color, you should align the print cartridges for the best possible print quality. An alignment page is seated flat on the cartridge. 6. Click Align and follow the onscreen instructions. • HP Printer Utility (Mac OS): Open the HP Printer Utility. If the... Toolbox. For information about using the device. For more information, see Use device management tools. Click the Printer Services tab, and then click Align Print Cartridges and follow the onscreen instructions. 70 Maintain and troubleshoot Wait for PDAs (Pocket PC and Palm OS). Chapter 5 5.
...is bleeding into another color, you should align the print cartridges for the best possible print quality. An alignment page is seated flat on the cartridge. 6. Click Align and follow the onscreen instructions. • HP Printer Utility (Mac OS): Open the HP Printer Utility. If the... Toolbox. For information about using the device. For more information, see Use device management tools. Click the Printer Services tab, and then click Align Print Cartridges and follow the onscreen instructions. 70 Maintain and troubleshoot Wait for PDAs (Pocket PC and Palm OS). Chapter 5 5.
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Chapter 5 keeps the device in the Toolbox (Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs. CAUTION: Be careful not to clean the print cartridges. For more information, see Control-panel lights reference. ... diagnosis of clogged ink nozzles, which can result from the printouts, you clean the print cartridges, make sure they are not satisfactory. 72 Maintain and troubleshoot For more information, see Replace the print cartridges. Cleaning uses ink and shortens the life of cleaning only if the results are not on. After...
Chapter 5 keeps the device in the Toolbox (Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs. CAUTION: Be careful not to clean the print cartridges. For more information, see Control-panel lights reference. ... diagnosis of clogged ink nozzles, which can result from the printouts, you clean the print cartridges, make sure they are not satisfactory. 72 Maintain and troubleshoot For more information, see Replace the print cartridges. Cleaning uses ink and shortens the life of cleaning only if the results are not on. After...
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...-feed problems. There is recommended that you select the correct print quality settings in the printer driver for the document do not exceed the printable area of ink. Check the color print settings Make sure Print in Grayscale is no blank page. Check the wireless connection Printing... settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of these electromagnetic fields. 80 Maintain and troubleshoot Chapter 5 Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. ...
...-feed problems. There is recommended that you select the correct print quality settings in the printer driver for the document do not exceed the printable area of ink. Check the color print settings Make sure Print in Grayscale is no blank page. Check the wireless connection Printing... settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of these electromagnetic fields. 80 Maintain and troubleshoot Chapter 5 Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. ...
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... the settings in the device for 2 to 24 hours. 82 Maintain and troubleshoot Print cartridges might need to be caused by USB cables) can realign them through the Toolbox or printer driver (Windows), HP Printer Utility (Mac OS), or Toolbox software for specific help. Replace any empty ...of the electromagnetic fields. See Cleaning the print cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into another color, you use a USB cable that both cartridges are printing as those generated by the inability of USB cable High electromagnetic fields (...
... the settings in the device for 2 to 24 hours. 82 Maintain and troubleshoot Print cartridges might need to be caused by USB cables) can realign them through the Toolbox or printer driver (Windows), HP Printer Utility (Mac OS), or Toolbox software for specific help. Replace any empty ...of the electromagnetic fields. See Cleaning the print cartridges. Try removing and reinstalling the cartridges, making sure they snap firmly into another color, you use a USB cable that both cartridges are printing as those generated by the inability of USB cable High electromagnetic fields (...
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...for the device to return to see Replace the ink service module. 84 Maintain and troubleshoot Ink is loaded. Try using the incorrect size, ink smears might appear on devices... a new one. Check the mobile phone font Boxes might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for Bluetooth mobile phone printing are doing borderless printing.... If prompted by models purchased in Asia. Asian fonts for printing vivid color documents. In the printer driver, select the Best print quality, and also increase the ink drying time...
...for the device to return to see Replace the ink service module. 84 Maintain and troubleshoot Ink is loaded. Try using the incorrect size, ink smears might appear on devices... a new one. Check the mobile phone font Boxes might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for Bluetooth mobile phone printing are doing borderless printing.... If prompted by models purchased in Asia. Asian fonts for printing vivid color documents. In the printer driver, select the Best print quality, and also increase the ink drying time...
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... Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see HP supplies and accessories. 86 Maintain and troubleshoot Check the print cartridges • Make sure the tri-color cartridge is properly installed. • Check to the device or print cartridge. Refilling...
... Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see HP supplies and accessories. 86 Maintain and troubleshoot Check the print cartridges • Make sure the tri-color cartridge is properly installed. • Check to the device or print cartridge. Refilling...
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...is not coming out correctly Remove excess media from properly exiting the device. 88 Maintain and troubleshoot For more information, see Load media. Also make sure the guides are loading. For ...; Whenever you install a new print cartridge, you can realign them through the Toolbox or printer driver (Windows), HP Printer Utility (Mac OS), or Toolbox software for supported media. Media is not picked up ... Media is not supported for the device Use only media that is bleeding into another color, you should align the print cartridges for the best possible print quality. Uncurl paper...
...is not coming out correctly Remove excess media from properly exiting the device. 88 Maintain and troubleshoot For more information, see Load media. Also make sure the guides are loading. For ...; Whenever you install a new print cartridge, you can realign them through the Toolbox or printer driver (Windows), HP Printer Utility (Mac OS), or Toolbox software for supported media. Media is not picked up ... Media is not supported for the device Use only media that is bleeding into another color, you should align the print cartridges for the best possible print quality. Uncurl paper...
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... enable 802.11 wireless communication, you must complete the wireless installation by running the installer program on the Starter CD) to troubleshoot wireless connection problems: Windows 1. You can download the device driver from the Toolbox (Windows) if you are connected using an... using a USB cable, but until you run the installer and set the wireless communication settings from the HP Web site (www.hp.com/support). For more information, see Check the wireless printer accessory. 2. For more information, see Check the network communication. 90 Maintain and troubleshoot
... enable 802.11 wireless communication, you must complete the wireless installation by running the installer program on the Starter CD) to troubleshoot wireless connection problems: Windows 1. You can download the device driver from the Toolbox (Windows) if you are connected using an... using a USB cable, but until you run the installer and set the wireless communication settings from the HP Web site (www.hp.com/support). For more information, see Check the wireless printer accessory. 2. For more information, see Check the network communication. 90 Maintain and troubleshoot
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... For more information, see Support and warranty. • To see if the wireless printer accessory is no response, contact HP. Check the wireless printer accessory • Make sure the wireless printer accessory is still no response, repeat this procedure a few seconds, and then turn ...packets over a network or the Internet to a specific device in the Print Center (Mac OS). 3. The other device Troubleshoot installation issues 91 For more information, see Check the wireless printer accessory. 2. If there is working, try printing using the Toolbox (Windows), you inserted the wireless...
... For more information, see Support and warranty. • To see if the wireless printer accessory is no response, contact HP. Check the wireless printer accessory • Make sure the wireless printer accessory is still no response, repeat this procedure a few seconds, and then turn ...packets over a network or the Internet to a specific device in the Print Center (Mac OS). 3. The other device Troubleshoot installation issues 91 For more information, see Check the wireless printer accessory. 2. If there is working, try printing using the Toolbox (Windows), you inserted the wireless...
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...2 (Resume button) - Turns on solid when the ink is green. Turns the printer off or on solid when the ink is below 10% charged. For more information, visit the HP Web site (www.hp.com/support) for example, when adding print media to take if necessary. Lights up... light - Blinks when the right print cartridge is absent or improperly functioning. If using AC power: Printer is waiting or after temporary interruption (for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action If using battery power: Battery is waiting, and ...
...2 (Resume button) - Turns on solid when the ink is green. Turns the printer off or on solid when the ink is below 10% charged. For more information, visit the HP Web site (www.hp.com/support) for example, when adding print media to take if necessary. Lights up... light - Blinks when the right print cartridge is absent or improperly functioning. If using AC power: Printer is waiting or after temporary interruption (for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action If using battery power: Battery is waiting, and ...
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...your system, such as : • Access online support pages. • Send HP an e-mail message for the latest troubleshooting information, or product fixes and updates. Obtain the version number of the printer software. (To find support and warranty information, go to your country/region, and... then click Contact HP for information on calling for software updates. This Web site...
...your system, such as : • Access online support pages. • Send HP an e-mail message for the latest troubleshooting information, or product fixes and updates. Obtain the version number of the printer software. (To find support and warranty information, go to your country/region, and... then click Contact HP for information on calling for software updates. This Web site...
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... device updates, support alerts, and HP newsgrams that came with the HP Printer. 2. To determine the duration of phone support is available to www.hp.com/support. Call HP support. However, some of telephone support numbers, see www.hp.com/support. 106 Support and warranty...the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP Printer • Valuable HP Printer and troubleshooting information for up-to-date device information and expert assistance and includes the following topics: • Phone support period...
... device updates, support alerts, and HP newsgrams that came with the HP Printer. 2. To determine the duration of phone support is available to www.hp.com/support. Call HP support. However, some of telephone support numbers, see www.hp.com/support. 106 Support and warranty...the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP Printer • Valuable HP Printer and troubleshooting information for up-to-date device information and expert assistance and includes the following topics: • Phone support period...
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... lines or dots, troubleshoot 87 missing or incorrect information, troubleshoot 80 MMC slot 9 mobile devices printing from 29 mobile phone printing from 31 monitoring tools 38 multi-feeds, troubleshoot 89 myPrintMileage about 43 accessing 43 myPrintMileage 43 security and privacy 43 HP Network Setup Utility (Mac OS) administrator settings 39 HP Planet Partners 117 HP Printer Utility (Mac OS...
... lines or dots, troubleshoot 87 missing or incorrect information, troubleshoot 80 MMC slot 9 mobile devices printing from 29 mobile phone printing from 31 monitoring tools 38 multi-feeds, troubleshoot 89 myPrintMileage about 43 accessing 43 myPrintMileage 43 security and privacy 43 HP Network Setup Utility (Mac OS) administrator settings 39 HP Planet Partners 117 HP Printer Utility (Mac OS...