Resolving Start Up and No Boot Problems Checklist
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...or glow, and listen for the sound of blinking LEDs or beeping tones to help with diagnostics testing Contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to check display ... not startup or boot properly. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the notebook. Connect a different battery and disconnect AC power adapter. Perform a Hard Reset 1. HP Notebook PCs - If there is a device conflict or failure.
...or glow, and listen for the sound of blinking LEDs or beeping tones to help with diagnostics testing Contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to check display ... not startup or boot properly. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the notebook. Connect a different battery and disconnect AC power adapter. Perform a Hard Reset 1. HP Notebook PCs - If there is a device conflict or failure.
Resolving Start Up and No Boot Problems Checklist
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Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www....tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch.
Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www....tasks listed under, "LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch.
Limited warranty and technical support - (1 Year)
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...or workmanship resulting in writing and signed by HP; This Limited Warranty does not extend to the conditions of this HP Product will vary depending on product configuration and usage, including but not limited to run an HP diagnostic test. No change to any prior agreements or ...representations-including representations made in failure. The battery warranty does not cover changes in the servicing country. HP does not warrant that the operation of HP-that has been damaged or rendered defective...
...or workmanship resulting in writing and signed by HP; This Limited Warranty does not extend to the conditions of this HP Product will vary depending on product configuration and usage, including but not limited to run an HP diagnostic test. No change to any prior agreements or ...representations-including representations made in failure. The battery warranty does not cover changes in the servicing country. HP does not warrant that the operation of HP-that has been damaged or rendered defective...
HP G72 Notebook PC - Maintenance and Service Guide
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... selected to dissipate electric charges. Handle these items only at static-free workstations. ● Place items on a grounded surface before inserting or removing connectors or test equipment. 38 Chapter 4 Removal and replacement procedures ENWW Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand...
... selected to dissipate electric charges. Handle these items only at static-free workstations. ● Place items on a grounded surface before inserting or removing connectors or test equipment. 38 Chapter 4 Removal and replacement procedures ENWW Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand...
HP G72 Notebook PC - Maintenance and Service Guide
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Enable/disable the capacitive button tapping sound. Run a comprehensive self-test on . Enable/disable the processor Virtualization Technology. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB...
Enable/disable the capacitive button tapping sound. Run a comprehensive self-test on . Enable/disable the processor Virtualization Technology. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB...
HP G72 Notebook PC - Maintenance and Service Guide
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... the system or on the primary hard drive. Enter a user-defined computer asset tracking number and ownership tag. Diagnostics menu Select HDD Self-Test Options Memory Check To do this Enter, change , or disable DriveLock on system memory. Enter, change, or delete a power-on password.... change , or delete a setup password. Run Disk Sanitizer to select the desired number of the menu items listed in this Run a comprehensive self-test on any optional MultiBay hard drive. NOTE: DriveLock settings are available: ● Fast: Runs the Disk Sanitizer erase cycle once. ● Optimum: ...
... the system or on the primary hard drive. Enter a user-defined computer asset tracking number and ownership tag. Diagnostics menu Select HDD Self-Test Options Memory Check To do this Enter, change , or disable DriveLock on system memory. Enter, change, or delete a power-on password.... change , or delete a setup password. Run Disk Sanitizer to select the desired number of the menu items listed in this Run a comprehensive self-test on any optional MultiBay hard drive. NOTE: DriveLock settings are available: ● Fast: Runs the Disk Sanitizer erase cycle once. ● Optimum: ...
HP G72 Notebook PC - Maintenance and Service Guide
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... hard drive bay, identifying 13 hard drive cover illustrated 26 removal 44 hard drive hardware kit, spare part number 28 hard drive self test 89 HDMI 12 HDMI port, pin assignments 114 headphone jack, pin assignments 111 I inverter illustrated 24 J jacks RJ-11 (modem) 11...devices, spare part numbers 27 memory module product description 2 removal 51 spare part numbers 20, 51 memory module compartment, identifying 13 memory test 89 microphone spare part number 25 microphone (internal), identifying 10 microphone jack, pin assignments 111 microphone, product description 3 mini-card compartment cover...
... hard drive bay, identifying 13 hard drive cover illustrated 26 removal 44 hard drive hardware kit, spare part number 28 hard drive self test 89 HDMI 12 HDMI port, pin assignments 114 headphone jack, pin assignments 111 I inverter illustrated 24 J jacks RJ-11 (modem) 11...devices, spare part numbers 27 memory module product description 2 removal 51 spare part numbers 20, 51 memory module compartment, identifying 13 memory test 89 microphone spare part number 25 microphone (internal), identifying 10 microphone jack, pin assignments 111 microphone, product description 3 mini-card compartment cover...
HP G72 Notebook PC - Maintenance and Service Guide
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...-45 jack, pin assignments 113 RTC battery removal 52 spare part number 20, 52 Rubber Feet Kit, spare part number 41 S secondary hard drive self test 89 security cable slot, identifying 11 Security menu 88, 93 security, product description 4 selecting in Setup Utility 86 serial number 17, 40 service considerations 35...
...-45 jack, pin assignments 113 RTC battery removal 52 spare part number 20, 52 Rubber Feet Kit, spare part number 41 S secondary hard drive self test 89 security cable slot, identifying 11 Security menu 88, 93 security, product description 4 selecting in Setup Utility 86 serial number 17, 40 service considerations 35...
Notebook Essentials - Windows 7
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As this information and store it in a safe place. 8 Notebook Essentials If you do not have high-speed Internet service (DSL, cable, or satellite), begin with the "Step 2: Purchase and install a wireless router" section. Chapter 2: ... a network cable to connect your wireless computer to purchase high-speed Internet service and a DSL or cable modem. Contact a local ISP to the modem, and test the Internet service. 2.
As this information and store it in a safe place. 8 Notebook Essentials If you do not have high-speed Internet service (DSL, cable, or satellite), begin with the "Step 2: Purchase and install a wireless router" section. Chapter 2: ... a network cable to connect your wireless computer to purchase high-speed Internet service and a DSL or cable modem. Contact a local ISP to the modem, and test the Internet service. 2.
Notebook Essentials - Windows 7
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...the wireless light on the computer is off by pressing the wireless button. For help locating the wireless button or light, refer to the Notebook PC User Guide in Help and Support. 3. For help you install the wireless router using the network cable provided with security disabled. d. ...and with the router. Then follow the on the computer and use the Windows tools to the router by opening your wireless computer. Test the wireless network by using the router manufacturer's instructions and your Web browser and accessing a Web site. This will need technical ...
...the wireless light on the computer is off by pressing the wireless button. For help locating the wireless button or light, refer to the Notebook PC User Guide in Help and Support. 3. For help you install the wireless router using the network cable provided with security disabled. d. ...and with the router. Then follow the on the computer and use the Windows tools to the router by opening your wireless computer. Test the wireless network by using the router manufacturer's instructions and your Web browser and accessing a Web site. This will need technical ...
Notebook PC User Guide - Windows 7
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... Selecting a different power plan 49 Customizing power plans 49 Setting password protection on wakeup 50 Using external AC power ...51 Connecting the AC adapter 52 Testing an AC adapter ...53 Using battery power ...54 Finding battery information in Help and Support 54 Using Battery Check ...54 Displaying the remaining battery charge...
... Selecting a different power plan 49 Customizing power plans 49 Setting password protection on wakeup 50 Using external AC power ...51 Connecting the AC adapter 52 Testing an AC adapter ...53 Using battery power ...54 Finding battery information in Help and Support 54 Using Battery Check ...54 Displaying the remaining battery charge...
Notebook PC User Guide - Windows 7
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... steps: 1. You should hear sound through the speakers or through connected headphones. To connect external devices such as a beep or alarm, and then click the Test button. Audio Your computer enables you install any sound event, such as external speakers, headphone, or a microphone, see the Regulatory, Safety and Environmental Notices. To...
... steps: 1. You should hear sound through the speakers or through connected headphones. To connect external devices such as a beep or alarm, and then click the Test button. Audio Your computer enables you install any sound event, such as external speakers, headphone, or a microphone, see the Regulatory, Safety and Environmental Notices. To...
Notebook PC User Guide - Windows 7
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To test the AC adapter: 1. Turn the computer upside down the computer and close the display. Slide the battery release latch (1) to the computer, and then plug ... the computer (3). 2. b. Pivot the battery (2) upward and remove the battery from the computer. Using external AC power 53 Shut down on a flat surface. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it into an AC outlet. 3. Connect the AC adapter to release...
To test the AC adapter: 1. Turn the computer upside down the computer and close the display. Slide the battery release latch (1) to the computer, and then plug ... the computer (3). 2. b. Pivot the battery (2) upward and remove the battery from the computer. Using external AC power 53 Shut down on a flat surface. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it into an AC outlet. 3. Connect the AC adapter to release...
Notebook PC User Guide - Windows 7
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...unplugged from external power. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. Battery Check examines the battery and its cells to see if they are functioning ... then reports the results of the Help and Support Learning Center provides the following tools and information: ● Battery Check tool to test battery performance ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help...
...unplugged from external power. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. Battery Check examines the battery and its cells to see if they are functioning ... then reports the results of the Help and Support Learning Center provides the following tools and information: ● Battery Check tool to test battery performance ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help...
Notebook PC User Guide - Windows 7
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... form factor as needed. CDs, used to a CD or DVD that cannot be erased or written over . This type of data that are used for testing audio or video recordings before you saved earlier. Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and...
... form factor as needed. CDs, used to a CD or DVD that cannot be erased or written over . This type of data that are used for testing audio or video recordings before you saved earlier. Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and...
Notebook PC User Guide - Windows 7
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.... 4. Open the folder, and then drag the files to the folder where the source files are stored. 6. Initiate the burning process as the process for testing audio or video recordings before you burn them to burn data, video, and audio files, including MP3 and WAV music files. Optical drive 73 NOTE...
.... 4. Open the folder, and then drag the files to the folder where the source files are stored. 6. Initiate the burning process as the process for testing audio or video recordings before you burn them to burn data, video, and audio files, including MP3 and WAV music files. Optical drive 73 NOTE...
Notebook PC User Guide - Windows 7
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...Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ...9702; USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. System Configuration menu Select Language Button Sound (select models only) Virtualization ...
...Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ...9702; USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. System Configuration menu Select Language Button Sound (select models only) Virtualization ...
Notebook PC User Guide - Windows 7
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... Symbols/Numerics 1394 Power Saving 102 A AC adapter identifying 11 AC adapter light 56, 57 AC adapter light, identifying 6 AC adapter, connecting 52 AC adapter, testing 53 action key mode 102 action keys identifying 5 media control 38 muting/restoring speaker volume 37 volume down 36 volume mute 36 volume up 36...
... Symbols/Numerics 1394 Power Saving 102 A AC adapter identifying 11 AC adapter light 56, 57 AC adapter light, identifying 6 AC adapter, connecting 52 AC adapter, testing 53 action key mode 102 action keys identifying 5 media control 38 muting/restoring speaker volume 37 volume down 36 volume mute 36 volume up 36...
Notebook PC User Guide - Windows 7
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...connection 18 country-specific modem cable adapter 24 critical battery level 57 critical updates, software 97 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 102 digital card defined 87 inserting 87 removing 88 stopping 88 digital dual array microphone, ... recovery 107 G graphics modes, switching 63 H hard drive installing 83 removing 81 replacing 81 hard drive bay, identifying 8 hard drive self test 102 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 48 initiated during critical...
...connection 18 country-specific modem cable adapter 24 critical battery level 57 critical updates, software 97 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 102 digital card defined 87 inserting 87 removing 88 stopping 88 digital dual array microphone, ... recovery 107 G graphics modes, switching 63 H hard drive installing 83 removing 81 replacing 81 hard drive bay, identifying 8 hard drive self test 102 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 48 initiated during critical...