Resolving Start Up and No Boot Problems Checklist
Page 1
Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance. If computer does not start Count number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. If ... the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Check AC adapter wiring and power connection to resolve problems when computer does not startup or boot properly. Symptom: LEDs blink or computer beeps but ...
Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance. If computer does not start Count number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. If ... the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. HP Notebook PCs - Check AC adapter wiring and power connection to resolve problems when computer does not startup or boot properly. Symptom: LEDs blink or computer beeps but ...
Notebook Essentials - Windows 7
Page 2
...technical or editorial errors or omissions contained herein. Part number: 539907-001 User Guides HP is subject to reducing the environmental impact of this product up now at http://www.hp.com. © Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained ...more user guides? As part of our products. registered trademarks of Microsoft Corporation. HP shall not be construed as constituting an additional warranty. Windows Users Looking for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. You...
...technical or editorial errors or omissions contained herein. Part number: 539907-001 User Guides HP is subject to reducing the environmental impact of this product up now at http://www.hp.com. © Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained ...more user guides? As part of our products. registered trademarks of Microsoft Corporation. HP shall not be construed as constituting an additional warranty. Windows Users Looking for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. You...
Notebook Essentials - Windows 7
Page 5
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
Notebook Essentials - Windows 7
Page 6
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
Page 7
Notebook Essentials 1 Chapter 1: Finding information Finding Help and Support ✎ Help and Support is preinstalled on a User Guides disc. Access to set up a wireless network Finding ...
Notebook Essentials 1 Chapter 1: Finding information Finding Help and Support ✎ Help and Support is preinstalled on a User Guides disc. Access to set up a wireless network Finding ...
Notebook Essentials - Windows 7
Page 8
.... 2. You may be provided with the computer, refer to the software manufacturer's instructions, which may be prompted for your permission or password for more information. 2 Notebook Essentials To see a list of the software that is preinstalled on the computer, follow these steps: » Click Start, and then click All Programs. ✎...
.... 2. You may be provided with the computer, refer to the software manufacturer's instructions, which may be prompted for your permission or password for more information. 2 Notebook Essentials To see a list of the software that is preinstalled on the computer, follow these steps: » Click Start, and then click All Programs. ✎...
Notebook Essentials - Windows 7
Page 9
... they have caused. To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure. Chapter 2: What's next? Notebook Essentials 3 It is strongly recommended that you protect the computer against newly discovered viruses, antivirus software must be kept up the computer for e-mail or...
... they have caused. To provide ongoing protection against new viruses beyond 60 days by a virus, a security breach, a power surge, or system failure. Chapter 2: What's next? Notebook Essentials 3 It is strongly recommended that you protect the computer against newly discovered viruses, antivirus software must be kept up the computer for e-mail or...
Notebook Essentials - Windows 7
Page 10
... meet specific security criteria. Chapter 2: What's next? Protecting the computer from power surges To protect the computer from computer or electronics retailers in many regions. 4 Notebook Essentials
... meet specific security criteria. Chapter 2: What's next? Protecting the computer from power surges To protect the computer from computer or electronics retailers in many regions. 4 Notebook Essentials
Notebook Essentials - Windows 7
Page 11
...information, refer to the User Guides disc included with the computer, a replacement AC adapter or battery provided by attaching a 2-pin adapter. Notebook Essentials 5 Do not allow the AC adapter to the User Guides disc included with a 3-pin attachment plug on your power cord, ...Comfort Guide. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by unplugging the power cord from HP. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Also, do not place the computer directly on ...
...information, refer to the User Guides disc included with the computer, a replacement AC adapter or battery provided by attaching a 2-pin adapter. Notebook Essentials 5 Do not allow the AC adapter to the User Guides disc included with a 3-pin attachment plug on your power cord, ...Comfort Guide. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by unplugging the power cord from HP. The Safety & Comfort Guide also provides important electrical and mechanical safety information. Also, do not place the computer directly on ...
Notebook Essentials - Windows 7
Page 12
... features of Internet access: ■ Wireless-For mobile Internet access, you set up a new Internet account or configure the computer to use an existing account 6 Notebook Essentials Choosing an ISP You must set up Internet service before you to the Internet. The Internet Services & Offers utility assists with the following software...
... features of Internet access: ■ Wireless-For mobile Internet access, you set up a new Internet account or configure the computer to use an existing account 6 Notebook Essentials Choosing an ISP You must set up Internet service before you to the Internet. The Internet Services & Offers utility assists with the following software...
Notebook Essentials - Windows 7
Page 13
..., the icons may be displayed either individually on the screen. Click the network icon in the notification area, at the far right of these steps: 1. Notebook Essentials 7 Select a network. 3. Chapter 2: What's next?
..., the icons may be displayed either individually on the screen. Click the network icon in the notification area, at the far right of these steps: 1. Notebook Essentials 7 Select a network. 3. Chapter 2: What's next?
Notebook Essentials - Windows 7
Page 14
The ISP will give you a User ID and password to access the Internet. As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you do not have high-speed Internet service (DSL, cable, or satellite), begin with the "Step 2: Purchase and install a wireless ...
The ISP will give you a User ID and password to access the Internet. As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you do not have high-speed Internet service (DSL, cable, or satellite), begin with the "Step 2: Purchase and install a wireless ...
Notebook Essentials - Windows 7
Page 15
... If the wireless light is off. You will ensure that you to change the network name (SSID) and enable security to the Notebook Tour in Help and Support. 3. Then follow the on the wireless function by using the router manufacturer's instructions and your network, ...wireless user can access the Internet. 1. For more information on . 2. Step 3: Configure the computer to connect to the wireless network: a. Notebook Essentials 9 Many routers are shipped with a default network name and with the router. The Windows operating system also provides tools to help locating...
... If the wireless light is off. You will ensure that you to change the network name (SSID) and enable security to the Notebook Tour in Help and Support. 3. Then follow the on the wireless function by using the router manufacturer's instructions and your network, ...wireless user can access the Internet. 1. For more information on . 2. Step 3: Configure the computer to connect to the wireless network: a. Notebook Essentials 9 Many routers are shipped with a default network name and with the router. The Windows operating system also provides tools to help locating...
Notebook Essentials - Windows 7
Page 16
... the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable into a wall jack 2. 10 Notebook Essentials Plug the other end of the cable 2 toward the computer.
... the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable into a wall jack 2. 10 Notebook Essentials Plug the other end of the cable 2 toward the computer.
Notebook Essentials - Windows 7
Page 17
... been released since the computer left the factory. Some updates may affect the way the computer responds to install the device and any required drivers. Notebook Essentials 11 This software cannot be provided with the computer may be used until it is updated frequently by the hardware manufacturer to optional software...
... been released since the computer left the factory. Some updates may affect the way the computer responds to install the device and any required drivers. Notebook Essentials 11 This software cannot be provided with the computer may be used until it is updated frequently by the hardware manufacturer to optional software...
Notebook Essentials - Windows 7
Page 18
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Chapter 2: What's next?
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Chapter 2: What's next?
Notebook Essentials - Windows 7
Page 19
Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on battery power or is plugged into an ... is offline. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Click Start, and then click Help and...
Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on battery power or is plugged into an ... is offline. Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Click Start, and then click Help and...
Notebook Essentials - Windows 7
Page 20
... the image on the computer screen. For information about using this procedure, refer to the next section, "The computer is on but is blocked. 14 Notebook Essentials Sleep and Hibernation can be in the Sleep state or in Hibernation. Software is functioning abnormally If the software is not in use . Chapter...
... the image on the computer screen. For information about using this procedure, refer to the next section, "The computer is on but is blocked. 14 Notebook Essentials Sleep and Hibernation can be in the Sleep state or in Hibernation. Software is functioning abnormally If the software is not in use . Chapter...
Notebook Essentials - Windows 7
Page 21
... the skin or a soft surface, such as pillows or rugs or clothing, during operation. Also, do not place the computer directly on a hard, flat surface. Notebook Essentials 15 The wireless network connection is not working If a wireless network connection is blue. An external device is not working as expected, follow these...
... the skin or a soft surface, such as pillows or rugs or clothing, during operation. Also, do not place the computer directly on a hard, flat surface. Notebook Essentials 15 The wireless network connection is not working If a wireless network connection is blue. An external device is not working as expected, follow these...
Notebook Essentials - Windows 7
Page 23
...will be sure that you create recovery discs to be prompted to continue the disc creation process. To create a set of recovery discs. Notebook Essentials 17 The software allows the creation of only one set of recovery discs can be created per computer. ■ Number each disc ... recovery discs ■ Creating system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you will need high-quality DVD+R, DVD-R, or CD-R discs. If you use CDs, up to its original factory state if you experience...
...will be sure that you create recovery discs to be prompted to continue the disc creation process. To create a set of recovery discs. Notebook Essentials 17 The software allows the creation of only one set of recovery discs can be created per computer. ■ Number each disc ... recovery discs ■ Creating system restore points ■ Recovering a program or driver ■ Performing a full system recovery Creating recovery discs ✎ HP recommends that you will need high-quality DVD+R, DVD-R, or CD-R discs. If you use CDs, up to its original factory state if you experience...