Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Produces sound when connected to cool internal components and prevent overheating. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA...
... an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Produces sound when connected to cool internal components and prevent overheating. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... illustration in Sleep. Flashing white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects a modem cable. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. On white-The computer is designed to external power. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is connected to an optional USB device.
... illustration in Sleep. Flashing white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Connects a modem cable. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. On white-The computer is designed to external power. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is connected to an optional USB device.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide
... top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure as the webcam module cable allows. 10. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. The display panel brackets are available using spare part number 595196-001. Reverse this procedure to install the display panel brackets. 17. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. Remove the display panel brackets 2 from the display cover 2. 18. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number...
... install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. The display panel brackets are available using spare part number 595196-001. Reverse this procedure to install the display panel brackets. 17. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. Remove the display panel brackets 2 from the display cover 2. 18. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...). 8. Remove the optical drive (see "Wireless module" on page 4-14). 9. Remove the Phillips PM2.5×60 screw 2 from the computer. Maintenance and Service Guide 4-33 USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Disconnect all external devices connected to install a USB board. Remove the memory module...
...). 8. Remove the optical drive (see "Wireless module" on page 4-14). 9. Remove the Phillips PM2.5×60 screw 2 from the computer. Maintenance and Service Guide 4-33 USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. If you are unsure whether the computer is available with the cable kit using spare part number 595201-001 Reverse this procedure to the computer. 3. Disconnect all external devices connected to install a USB board. Remove the memory module...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... image to the touch while it may be set to the "Protecting the computer from external power and remove the battery. For information about using this procedure, refer to software or keyboard commands, try the...screen. To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be initiated by the system while the computer is on but is not responding." ■ Run a virus scan. On most models, when an optional external display, such as a monitor, is connected to the Shut down button...
... image to the touch while it may be set to the "Protecting the computer from external power and remove the battery. For information about using this procedure, refer to software or keyboard commands, try the...screen. To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may be initiated by the system while the computer is on but is not responding." ■ Run a virus scan. On most models, when an optional external display, such as a monitor, is connected to the Shut down button...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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... Enables airflow to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. NOTE: The computer fan starts up automatically to cycle on select models Connects an external VGA monitor or projector. Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick...
... Enables airflow to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. NOTE: The computer fan starts up automatically to cycle on select models Connects an external VGA monitor or projector. Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick...
Notebook PC User Guide - Windows 7
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If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Identify the WLAN device from other devices. Before working your way through the sequence of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Refer to...
If wireless networking is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. Identify the WLAN device from other devices. Before working your way through the sequence of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Refer to...
Notebook PC User Guide - Windows 7
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... problem, you are once again listed. 7. or - Click Install now to install. 7. After the file is displayed, click an updated driver to update your drivers using the procedures in the following sections. Click the option for software and driver downloads, enter your device. Click the Windows 7 operating system. 5. Obtaining the latest HP device drivers 1. Open your Internet browser, go to use your computer model number in the Search box, press enter, and follow the instructions provided. When the list...
... problem, you are once again listed. 7. or - Click Install now to install. 7. After the file is displayed, click an updated driver to update your drivers using the procedures in the following sections. Click the option for software and driver downloads, enter your device. Click the Windows 7 operating system. 5. Obtaining the latest HP device drivers 1. Open your Internet browser, go to use your computer model number in the Search box, press enter, and follow the instructions provided. When the list...
Notebook PC User Guide - Windows 7
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... network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on a secondary hard drive. Enable/disable the processor Virtualization Technology. System Configuration menu Select Language Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this menu option is in intervals of Setup...
... network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on a secondary hard drive. Enable/disable the processor Virtualization Technology. System Configuration menu Select Language Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this menu option is in intervals of Setup...
Notebook PC User Guide - Windows 7
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... installing any software updates, especially system BIOS updates. NOTE: Windows includes the User Account Control feature to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site. Install the updates. 102 Appendix B Software updates Prepare for more information. 2. Refer to improve the security of the software provided with the hardware devices, and provides for your computer model, product category, and series or family. Some download...
... installing any software updates, especially system BIOS updates. NOTE: Windows includes the User Account Control feature to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site. Install the updates. 102 Appendix B Software updates Prepare for more information. 2. Refer to improve the security of the software provided with the hardware devices, and provides for your computer model, product category, and series or family. Some download...
Notebook PC User Guide - Windows 7
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... the power cord from your computer and access the BIOS update you are displayed on the screen after it has been downloaded to your hard drive where the BIOS update will need this path when you want to download. 3. The hard drive designation is connected to reliable external power using the AC adapter. Complete the installation by selecting Start > Computer. 2. The system automatically shuts down the computer or initiate Sleep or Hibernation. Downloading a BIOS update CAUTION...
... the power cord from your computer and access the BIOS update you are displayed on the screen after it has been downloaded to your hard drive where the BIOS update will need this path when you want to download. 3. The hard drive designation is connected to reliable external power using the AC adapter. Complete the installation by selecting Start > Computer. 2. The system automatically shuts down the computer or initiate Sleep or Hibernation. Downloading a BIOS update CAUTION...
Notebook PC User Guide - Windows 7
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... your specific product from the models listed. 4. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Click your operating system. 5. Updating programs and drivers 105 or - Click Install now to install. 7. When prompted, click Save, and then select a storage location on your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Open...
... your specific product from the models listed. 4. After the file is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Click your operating system. 5. Updating programs and drivers 105 or - Click Install now to install. 7. When prompted, click Save, and then select a storage location on your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Open...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...