Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 1
and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number: 602633-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer.
and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number: 602633-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 11
1 Product description Category Product name Processors Chipset Graphics Panel Memory Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete Compaq Presario CQ62 Notebook PC X X HP G62 Notebook PC Intel® Core™ i7-620M Processor (4M cache, X X 2.66 GHz, SC turbo up to 3.33 GHz) Intel... configurations: ■ 4096 MB total system memory (2048 × 2) X X ■ 3072 MB total system memory (2048 × 1 + X X 1024 × 1) HP G62 UMA X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-1
1 Product description Category Product name Processors Chipset Graphics Panel Memory Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete Compaq Presario CQ62 Notebook PC X X HP G62 Notebook PC Intel® Core™ i7-620M Processor (4M cache, X X 2.66 GHz, SC turbo up to 3.33 GHz) Intel... configurations: ■ 4096 MB total system memory (2048 × 2) X X ■ 3072 MB total system memory (2048 × 1 + X X 1024 × 1) HP G62 UMA X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-1
Notebook Essentials - Windows 7
Page 2
... of our products. Nothing herein should be liable for technical or editorial errors or omissions contained herein. Part number: 539907-001 User Guides HP is subject to change without notice. They are set forth in Help and Support. Sign up to date with your computer. For more ... to the user guides are U.S. The only warranties for more user guides? HP shall not be construed as constituting an additional warranty. You can find them on your computer. Windows Users Looking for Business Notebook Keep this effort, we provide user guides and learning centers on the User ...
... of our products. Nothing herein should be liable for technical or editorial errors or omissions contained herein. Part number: 539907-001 User Guides HP is subject to change without notice. They are set forth in Help and Support. Sign up to date with your computer. For more ... to the user guides are U.S. The only warranties for more user guides? HP shall not be construed as constituting an additional warranty. You can find them on your computer. Windows Users Looking for Business Notebook Keep this effort, we provide user guides and learning centers on the User ...
Notebook Essentials - Windows 7
Page 5
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
Notebook Essentials - Windows 7
Page 6
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
Page 7
... Support, click Start, click Help and Support, and then click User Guides. ✎ User guides for select models may also be provided on the computer. Notebook Essentials 1 In addition to providing information about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as...
... Support, click Start, click Help and Support, and then click User Guides. ✎ User guides for select models may also be provided on the computer. Notebook Essentials 1 In addition to providing information about the Windows® operating system, Help and Support includes these topics: ■ Information about the computer, such as...
Notebook Essentials - Windows 7
Page 8
You may be prompted for your permission or password for more information. 2 Notebook Essentials Click Start, click Computer, and then click System properties. 2. Refer to Help and Support for tasks such as installing software, running utilities, or changing ...
You may be prompted for your permission or password for more information. 2 Notebook Essentials Click Start, click Computer, and then click System properties. 2. Refer to Help and Support for tasks such as installing software, running utilities, or changing ...
Notebook Essentials - Windows 7
Page 9
It is strongly recommended that you create a set of the full factory image. Notebook Essentials 3 The recovery discs are used to start up to function abnormally. To provide ongoing protection against new viruses beyond 60 days by a virus, a security ...
It is strongly recommended that you create a set of the full factory image. Notebook Essentials 3 The recovery discs are used to start up to function abnormally. To provide ongoing protection against new viruses beyond 60 days by a virus, a security ...
Notebook Essentials - Windows 7
Page 10
Many software updates contain security enhancements. ■ Use a firewall. Surge protectors are commonly available from computer or electronics retailers in many regions. 4 Notebook Essentials Protecting your location, provide surge protection on the modem cable that may be caused by an uncertain power supply or an electrical storm, observe ...
Many software updates contain security enhancements. ■ Use a firewall. Surge protectors are commonly available from computer or electronics retailers in many regions. 4 Notebook Essentials Protecting your location, provide surge protection on the modem cable that may be caused by an uncertain power supply or an electrical storm, observe ...
Notebook Essentials - Windows 7
Page 11
...information. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for example, by HP, or a compatible AC adapter or battery purchased as an accessory from the computer). ■ If provided with a 3-pin attachment plug... AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to the Regulatory, Safety and Environmental Notices. Notebook Essentials 5 Chapter 2: What's next? Using the computer safely Å WARNING: To reduce the risk of Information Technology Equipment (IEC 60950). ...
...information. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for example, by HP, or a compatible AC adapter or battery purchased as an accessory from the computer). ■ If provided with a 3-pin attachment plug... AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to the Regulatory, Safety and Environmental Notices. Notebook Essentials 5 Chapter 2: What's next? Using the computer safely Å WARNING: To reduce the risk of Information Technology Equipment (IEC 60950). ...
Notebook Essentials - Windows 7
Page 12
... in which you purchased the computer, you can connect to the RJ-11 (modem) jack (select models only), or you can use an existing account 6 Notebook Essentials Chapter 2: What's next? The computer includes the following types of Internet access: ■ Wireless-For mobile Internet access, you can connect to a broadband network...
... in which you purchased the computer, you can connect to the RJ-11 (modem) jack (select models only), or you can use an existing account 6 Notebook Essentials Chapter 2: What's next? The computer includes the following types of Internet access: ■ Wireless-For mobile Internet access, you can connect to a broadband network...
Notebook Essentials - Windows 7
Page 13
... grouped in which you with such information as a specific IP address and POP3 and SMTP settings. Click the network icon in any of the taskbar. 2. Notebook Essentials 7 Connecting to an existing wireless network To connect the computer to use the Windows Connect to the Internet wizard to connect to the Internet...
... grouped in which you with such information as a specific IP address and POP3 and SMTP settings. Click the network icon in any of the taskbar. 2. Notebook Essentials 7 Connecting to an existing wireless network To connect the computer to use the Windows Connect to the Internet wizard to connect to the Internet...
Notebook Essentials - Windows 7
Page 14
... with the "Step 2: Purchase and install a wireless router" section. Contact a local ISP to access the Internet. As this information and store it in a safe place. 8 Notebook Essentials If you already have high-speed Internet service, follow these steps: 1. Record this network grows, additional wireless and wired computers can be connected to...
... with the "Step 2: Purchase and install a wireless router" section. Contact a local ISP to access the Internet. As this information and store it in a safe place. 8 Notebook Essentials If you already have high-speed Internet service, follow these steps: 1. Record this network grows, additional wireless and wired computers can be connected to...
Notebook Essentials - Windows 7
Page 15
... this information when you configure the computer and any other existing computers to access the router. ✎ If you to the Notebook Tour in Help and Support. 3. Notebook Essentials 9 If the wireless light is off , turn it in the notification area, at the far right of your Web... and store it on -screen instructions. b. If required, enter the security key. The Windows operating system also provides tools to the Notebook Tour in Help and Support. 2. If you need this section carefully before you set up your new wireless computer to the wireless network 1.
... this information when you configure the computer and any other existing computers to access the router. ✎ If you to the Notebook Tour in Help and Support. 3. Notebook Essentials 9 If the wireless light is off , turn it in the notification area, at the far right of your Web... and store it on -screen instructions. b. If required, enter the security key. The Windows operating system also provides tools to the Notebook Tour in Help and Support. 2. If you need this section carefully before you set up your new wireless computer to the wireless network 1.
Notebook Essentials - Windows 7
Page 16
... the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable into a wall jack 2. 10 Notebook Essentials Plug the other end of the cable 2 toward the computer. Plug the cable into the RJ-45 (network) jack. 1. Connecting to a wired network Connecting...
... the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable into a wall jack 2. 10 Notebook Essentials Plug the other end of the cable 2 toward the computer. Plug the cable into the RJ-45 (network) jack. 1. Connecting to a wired network Connecting...
Notebook Essentials - Windows 7
Page 17
... as an optional printer, follow the on the manufacturer's Web site. To access links for updating installed software, refer to optional software or external devices. Notebook Essentials 11 To see a list of ready-to-use programs or to the software manufacturer's instructions, which may affect the way the computer responds to...
... as an optional printer, follow the on the manufacturer's Web site. To access links for updating installed software, refer to optional software or external devices. Notebook Essentials 11 To see a list of ready-to-use programs or to the software manufacturer's instructions, which may affect the way the computer responds to...
Notebook Essentials - Windows 7
Page 18
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Click Start, and then click Shut Down. Save your work and close all open programs. 2. If you are unable to turn off the computer...
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Click Start, and then click Shut Down. Save your work and close all open programs. 2. If you are unable to turn off the computer...
Notebook Essentials - Windows 7
Page 19
Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Chapter 3: Troubleshooting Troubleshooting resources ...up : ■ If the computer is plugged into an AC outlet, plug another electrical device into an AC outlet using the AC adapter. Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on when you press the power button, the...
Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Chapter 3: Troubleshooting Troubleshooting resources ...up : ■ If the computer is plugged into an AC outlet, plug another electrical device into an AC outlet using the AC adapter. Notebook Essentials 13 Quick troubleshooting The computer is unable to start up If the computer does not turn on when you press the power button, the...
Notebook Essentials - Windows 7
Page 20
... at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. Sleep and Hibernation can be overheating because a vent is blocked. 14 Notebook Essentials For information about using this procedure, refer to the computer screen, press fn+f4. But if the computer feels unusually warm, it is in...
... at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. Sleep and Hibernation can be overheating because a vent is blocked. 14 Notebook Essentials For information about using this procedure, refer to the computer screen, press fn+f4. But if the computer feels unusually warm, it is in...
Notebook Essentials - Windows 7
Page 21
... and that the lights are on a hard, flat surface. Also, do not place the computer directly on your lap or obstruct the computer air vents. Notebook Essentials 15 Chapter 3: Troubleshooting If you suspect that the computer is normal for Safety of overheating the computer, do not allow the AC adapter to...
... and that the lights are on a hard, flat surface. Also, do not place the computer directly on your lap or obstruct the computer air vents. Notebook Essentials 15 Chapter 3: Troubleshooting If you suspect that the computer is normal for Safety of overheating the computer, do not allow the AC adapter to...