Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
... as default X X Power 65-W AC adapter with localized cable plug X requirements support 90-W AC adapter with localized cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... this location. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable...
... this location. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects a network cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... adapter Attaches an optional security cable to external power. Off-The computer is charged. Connects to external power. Flashing amber-The computer is not connected to the computer. ✎ The security cable is in this section. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to an optional USB device. External...
... adapter Attaches an optional security cable to external power. Off-The computer is charged. Connects to external power. Flashing amber-The computer is not connected to the computer. ✎ The security cable is in this section. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to an optional USB device. External...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides...
Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Remove the display bezel 3. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17. Reverse this procedure to the display panel. 16. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover...
... wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to install the display panel brackets. 17. Reverse this procedure to the display panel. 16. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws 1 that secure each bracket to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... cover (see "Memory module" on page 4-20). 11. Remove the memory module (see "Top cover" on page 4-10). 7. Remove the hard drive (see "Display assembly" on page 4-8). 6. Remove the USB board: 1. Maintenance and Service Guide 4-33 Disconnect all external devices connected to remove it down the computer. Remove the display assembly (see "Hard drive" on page 4-26). Disconnect the USB board cable 1 from the system board. 3. If you are unsure whether the computer is available with the cable kit using spare part number...
... cover (see "Memory module" on page 4-20). 11. Remove the memory module (see "Top cover" on page 4-10). 7. Remove the hard drive (see "Display assembly" on page 4-8). 6. Remove the USB board: 1. Maintenance and Service Guide 4-33 Disconnect all external devices connected to remove it down the computer. Remove the display assembly (see "Hard drive" on page 4-26). Disconnect the USB board cable 1 from the system board. 3. If you are unsure whether the computer is available with the cable kit using spare part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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... computer screen or the external display, or on the computer, refer to the touch while it may be in the Sleep state or in Hibernation. The computer is on but not responding If the computer is turned on but is not in use . To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■...
... computer screen or the external display, or on the computer, refer to the touch while it may be in the Sleep state or in Hibernation. The computer is on but not responding If the computer is turned on but is not in use . To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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... media slot (select models only) (9) Drive light Produces sound when connected to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in this section. It is in use. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive...
... media slot (select models only) (9) Drive light Produces sound when connected to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in this section. It is in use. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive...
Notebook PC User Guide - Windows 7
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... and Support for your network connection problem, be prompted for more information on your computer does not have a problem connecting to the computer by purchasing a wireless networking device. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. In the System area, click Device Manager. 3. For more information. 1. Refer to use. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. Before working your...
... and Support for your network connection problem, be prompted for more information on your computer does not have a problem connecting to the computer by purchasing a wireless networking device. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. In the System area, click Device Manager. 3. For more information. 1. Refer to use. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings. Before working your...
Notebook PC User Guide - Windows 7
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... may need to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for hardware changes. Proceed to install the updated driver. When the list of the device. 76 Chapter 6 Drives After the file is complete, and then verify the operation of drivers is displayed, click an updated driver to your drivers using the procedures in the Search box, press enter, and follow the instructions provided. In the Device Manager window...
... may need to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for hardware changes. Proceed to install the updated driver. When the list of the device. 76 Chapter 6 Drives After the file is complete, and then verify the operation of drivers is displayed, click an updated driver to your drivers using the procedures in the Search box, press enter, and follow the instructions provided. In the Device Manager window...
Notebook PC User Guide - Windows 7
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.../disable Card Reader/1394 Power Saving. Enable/disable Action Key Mode. Setup Utility menus 101 When enabled, the computer fan will always be on the hard drive. Enable/disable the capacitive button tapping sound. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
.../disable Card Reader/1394 Power Saving. Enable/disable Action Key Mode. Setup Utility menus 101 When enabled, the computer fan will always be on the hard drive. Enable/disable the capacitive button tapping sound. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
Notebook PC User Guide - Windows 7
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... and Support for tasks such as installing software, running utilities, or changing Windows settings. If your computer is stored on the HP Web site at http://www.hp.com. 3. Access the updates on the system ROM. Install the updates. 102 Appendix B Software updates NOTE: The computer system BIOS is connected to improve the security of the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed...
... and Support for tasks such as installing software, running utilities, or changing Windows settings. If your computer is stored on the HP Web site at http://www.hp.com. 3. Access the updates on the system ROM. Install the updates. 102 Appendix B Software updates NOTE: The computer system BIOS is connected to improve the security of the software provided with the hardware devices, and provides for a system BIOS update by identifying the BIOS version currently installed...
Notebook PC User Guide - Windows 7
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... screen reports a successful installation, you want to an optional power source. You may need to access this information to locate the update later, after it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. If no instructions are displayed, follow these steps: a. Open Windows Explorer by following the instructions on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. The BIOS installation begins. 5. Complete the installation by selecting Start...
... screen reports a successful installation, you want to an optional power source. You may need to access this information to locate the update later, after it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. If no instructions are displayed, follow these steps: a. Open Windows Explorer by following the instructions on your computer: Select Start > Help and Support > Maintain > Software Updates. 2. The BIOS installation begins. 5. Complete the installation by selecting Start...
Notebook PC User Guide - Windows 7
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... models listed. 4. When prompted, click Save, and then select a storage location on your computer. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - or - Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Proceed to install the updated driver...
... models listed. 4. When prompted, click Save, and then select a storage location on your computer. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - or - Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Proceed to install the updated driver...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...