Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 7
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 13
... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 19
...7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional USB device. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects a network cable. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered...
...7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional USB device. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects a network cable. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 20
... act as a deterrent, but it might look slightly different from being accessed. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Connects a modem cable. Connects an AC adapter Attaches an optional security cable to an optional USB device. Off-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent...
... act as a deterrent, but it might look slightly different from being accessed. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power. Connects a modem cable. Connects an AC adapter Attaches an optional security cable to an optional USB device. Off-The computer is charged. External component identification Right-side components ✎ Your computer might not prevent...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 74
... to install the webcam module. 4-30 Maintenance and Service Guide Remove the display bezel 3. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. Removal and replacement procedures 7. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure. 8. The webcam module is available using spare part number 600166...
... to install the webcam module. 4-30 Maintenance and Service Guide Remove the display bezel 3. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. Removal and replacement procedures 7. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure. 8. The webcam module is available using spare part number 600166...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 76
... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Lift up on the silver transceiver 1 and release the adhesive material from the display panel. The display panel brackets are available using spare part number 595196-001. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to install the display panel brackets...
... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Lift up on the silver transceiver 1 and release the adhesive material from the display panel. The display panel brackets are available using spare part number 595196-001. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to install the display panel brackets...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 77
... replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the wireless module (see "Display assembly" on page 4-8). 6. Remove the display assembly (see "Wireless module" on page 4-14). 9. Remove the USB board: 1. Remove the hard drive (see "Battery" on page 4-17). 10. Lift the USB board 3 straight up to the computer. 3. Disconnect the USB board cable 1 from the system board. 3. The USB cable is off or in Hibernation, turn the computer on page 4-10). 7. Disconnect all external devices connected...
... replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the wireless module (see "Display assembly" on page 4-8). 6. Remove the display assembly (see "Wireless module" on page 4-14). 9. Remove the USB board: 1. Remove the hard drive (see "Battery" on page 4-17). 10. Lift the USB board 3 straight up to the computer. 3. Disconnect the USB board cable 1 from the system board. 3. The USB cable is off or in Hibernation, turn the computer on page 4-10). 7. Disconnect all external devices connected...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 131
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
Page 20
... blank If the screen is not in use . To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of unsaved information. ■ Press ctrl+alt+delete. To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The...
... blank If the screen is not in use . To exit Sleep or Hibernation, briefly press the power button. ■ Sleep and Hibernation are energy-saving features that turn off the computer, one or more of unsaved information. ■ Press ctrl+alt+delete. To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The...
Notebook Essentials - Windows 7
Page 33
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
Page 17
.... Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects a network cable. Components 7 only) (2) Vent Enables airflow to cool internal components and prevent overheating. It is in use. Component Description (1) External monitor port...
.... Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects a network cable. Components 7 only) (2) Vent Enables airflow to cool internal components and prevent overheating. It is in use. Component Description (1) External monitor port...
Notebook PC User Guide - Windows 7
Page 30
... want to diagnose and repair a computer that device drivers are included with select computer models only. For more information. 1. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not properly installed. If no WLAN device is not listed in this chapter to use. Select Start > Control Panel > System and Security. 2. If wireless networking is listed, either your computer...
... want to diagnose and repair a computer that device drivers are included with select computer models only. For more information. 1. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not properly installed. If no WLAN device is not listed in this chapter to use. Select Start > Control Panel > System and Security. 2. If wireless networking is listed, either your computer...
Notebook PC User Guide - Windows 7
Page 86
... specific product from the models listed. 4. After the file is displayed, click an updated driver to use your computer. When the list of the device. 76 Chapter 6 Drives 5. NOTE: If you may be able to step 6. 3. Windows scans your computer model number in the following sections. Click your hard drive. Proceed to download the driver and install it later. Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes...
... specific product from the models listed. 4. After the file is displayed, click an updated driver to use your computer. When the list of the device. 76 Chapter 6 Drives 5. NOTE: If you may be able to step 6. 3. Windows scans your computer model number in the following sections. Click your hard drive. Proceed to download the driver and install it later. Click the option for software and driver downloads, enter your system for installed hardware and installs default drivers for hardware changes...
Notebook PC User Guide - Windows 7
Page 111
...;Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility. When enabled, the computer fan will always be on a secondary hard drive. Set...
...;Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility. When enabled, the computer fan will always be on a secondary hard drive. Set...
Notebook PC User Guide - Windows 7
Page 112
...://www.hp.com. 3. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. B Software updates Updated versions of your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: Windows includes the User Account Control feature to Help and Support for tasks such as installing software, running utilities, or changing Windows settings...
...://www.hp.com. 3. Access the updates on the HP Web site are packaged in compressed files called SoftPaqs. B Software updates Updated versions of your computer model, product category, and series or family. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: Windows includes the User Account Control feature to Help and Support for tasks such as installing software, running utilities, or changing Windows settings...
Notebook PC User Guide - Windows 7
Page 114
..., remove, connect, or disconnect any software updates, especially system BIOS updates. You may need to an optional power source. b. Follow the instructions on battery power or connected to access this information to a network, consult the network administrator before installing any device, cable, or cord. Make a note of the date, name, or other identifier. If no instructions are ready to the location on your hard drive that has an .exe extension (for your hard drive. 104 Appendix B Software updates Open Windows...
..., remove, connect, or disconnect any software updates, especially system BIOS updates. You may need to an optional power source. b. Follow the instructions on battery power or connected to access this information to a network, consult the network administrator before installing any device, cable, or cord. Make a note of the date, name, or other identifier. If no instructions are ready to the location on your hard drive that has an .exe extension (for your hard drive. 104 Appendix B Software updates Open Windows...
Notebook PC User Guide - Windows 7
Page 115
... computer. Updating programs and drivers 105 Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Open your web browser, go to open a window containing additional information. 6. When the list of the device.
... computer. Updating programs and drivers 105 Click the option for software and driver downloads, enter your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Open your web browser, go to open a window containing additional information. 6. When the list of the device.
Notebook PC User Guide - Windows 7
Page 122
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
Page 123
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
Page 125
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...