Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance...
... cable plug X support 6-cell, 2.20 Ah, 47 Wh battery X X Security Kensington Security Lock X X Operating system Preinstalled: Windows 7® Professional 32 and 64-bit X X Windows 7 Home Premium 32 and 64-bit X X Windows 7 Home Basic 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...or monaural microphone. Maintenance and Service Guide 2-5 Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Produces sound when connected to cool internal components and prevent overheating. Connects a network cable. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects an optional video or audio device, such...
...or monaural microphone. Maintenance and Service Guide 2-5 Enables airflow to cool internal components. ✎ The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Produces sound when connected to cool internal components and prevent overheating. Connects a network cable. External component identification Item Component 1 External monitor port 2 Vent 3 HDMI port (select models only) 4 RJ-45 (network) jack 5 USB ports (2) 6 Audio-in use. Connects an optional video or audio device, such...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... charged. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to act as a deterrent, but it might look slightly different from being accessed. Connects a modem cable. Flashing white-The computer is designed to external power. Connects an AC adapter Attaches an optional security cable to an optional USB device. External...
... charged. Off-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is not connected to act as a deterrent, but it might look slightly different from being accessed. Connects a modem cable. Flashing white-The computer is designed to external power. Connects an AC adapter Attaches an optional security cable to an optional USB device. External...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... external devices connected to the computer. 3. Remove the battery ( see "Wireless module" on page 4-12). 8. Remove the wireless module (see "Battery" on page 4-7). 5. Shut down through the operating system. 2. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the hard drive (see "Optical drive" on page 4-14). Remove the optical drive (see "Hard drive" on page 4-8). 6. Keyboard Removal...
... external devices connected to the computer. 3. Remove the battery ( see "Wireless module" on page 4-12). 8. Remove the wireless module (see "Battery" on page 4-7). 5. Shut down through the operating system. 2. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the hard drive (see "Optical drive" on page 4-14). Remove the optical drive (see "Hard drive" on page 4-8). 6. Keyboard Removal...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 3. Reverse this procedure to install the display bezel. 9. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Removal and replacement procedures 7. To remove the Display Bezel, flex the inside edges of...
... 3. Reverse this procedure to install the display bezel. 9. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide Removal and replacement procedures 7. To remove the Display Bezel, flex the inside edges of...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... two Phillips PM2.0×3.0 screws 1 that secure each bracket to remove the antenna transceivers 3. Reverse this procedure to install the display panel brackets. 17. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to the display panel. 16. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide
... two Phillips PM2.0×3.0 screws 1 that secure each bracket to remove the antenna transceivers 3. Reverse this procedure to install the display panel brackets. 17. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. To replace the wireless antenna transceivers, lift up to the display panel. 16. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Remove the wireless module (see "Display assembly" on page 4-12). 8. Remove the display assembly (see "Wireless module" on page 4-26). Remove the USB board: 1. Maintenance and Service Guide 4-33 Remove the hard drive (see "Top cover" on page 4-8). 6. Remove the top cover (see "Hard drive" on page 4-20). 11. Disconnect the USB board cable 1 from the system board. 3. The USB cable is off or in Hibernation, turn the computer on, and then shut it from the computer. 4. Remove the memory module (see "Battery" on...
Remove the wireless module (see "Display assembly" on page 4-12). 8. Remove the display assembly (see "Wireless module" on page 4-26). Remove the USB board: 1. Maintenance and Service Guide 4-33 Remove the hard drive (see "Top cover" on page 4-8). 6. Remove the top cover (see "Hard drive" on page 4-20). 11. Disconnect the USB board cable 1 from the system board. 3. The USB cable is off or in Hibernation, turn the computer on, and then shut it from the computer. 4. Remove the memory module (see "Battery" on...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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... card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. It is in this section. Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
... card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. It is in this section. Connects an optional USB device. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
Notebook PC User Guide - Windows 7
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... or password for a WLAN device may be sure that device drivers are included with select computer models only. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. 3. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. The listing for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. Click the arrow next to Network adapters to your network connection problem...
... or password for a WLAN device may be sure that device drivers are included with select computer models only. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. 3. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. The listing for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. Click the arrow next to Network adapters to your network connection problem...
Notebook PC User Guide - Windows 7
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... Device Manager, if necessary, and then verify that the drivers are prompted to restart the computer, save the file to install. 7. Open your Internet browser, go to download the driver and install it later. Windows scans your system for installed hardware and installs default drivers for hardware changes. To do so, restart your drivers using the procedures in the Search box, press enter, and follow the instructions provided. Click the option for software...
... Device Manager, if necessary, and then verify that the drivers are prompted to restart the computer, save the file to install. 7. Open your Internet browser, go to download the driver and install it later. Windows scans your system for installed hardware and installs default drivers for hardware changes. To do so, restart your drivers using the procedures in the Search box, press enter, and follow the instructions provided. Click the option for software...
Notebook PC User Guide - Windows 7
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...Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility in DC mode. Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan...
...Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility in DC mode. Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan...
Notebook PC User Guide - Windows 7
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... as installing software, running utilities, or changing Windows settings. You may be prompted for your permission or password for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. NOTE: Windows includes the User Account Control feature to improve the security of the software provided with the hardware devices, and...
... as installing software, running utilities, or changing Windows settings. You may be prompted for your permission or password for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. NOTE: Windows includes the User Account Control feature to improve the security of the software provided with the hardware devices, and...
Notebook PC User Guide - Windows 7
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... your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Access the page on battery power or connected to download. 3. Follow the instructions on the screen to download your selection to install the update. Follow any device, cable, or cord. You may need to access this information to locate the update later, after it has been downloaded to reliable external power using the AC adapter. The hard drive designation is typically Local Disk (C:). 3. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To prevent...
... your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Access the page on battery power or connected to download. 3. Follow the instructions on the screen to download your selection to install the update. Follow any device, cable, or cord. You may need to access this information to locate the update later, after it has been downloaded to reliable external power using the AC adapter. The hard drive designation is typically Local Disk (C:). 3. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To prevent...
Notebook PC User Guide - Windows 7
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....hp.com/support, and then select your operating system. 5. Click Install now to install. 7. After the file is displayed, click an updated driver to download the driver and install it later. When the list of the device. When prompted, click Save, and then select a storage location on your specific product from the models listed. 4. Click your hard drive. Select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update...
....hp.com/support, and then select your operating system. 5. Click Install now to install. 7. After the file is displayed, click an updated driver to download the driver and install it later. When the list of the device. When prompted, click Save, and then select a storage location on your specific product from the models listed. 4. Click your hard drive. Select your country or region. 2. Updating programs and drivers To download and install software other than a BIOS update...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...