Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
...Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... operation. Connects a network cable. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Maintenance and Service Guide 2-5 Produces sound when connected to cool internal components and prevent overheating. Connects an optional USB device. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. It is in use. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card...
... operation. Connects a network cable. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Maintenance and Service Guide 2-5 Produces sound when connected to cool internal components and prevent overheating. Connects an optional USB device. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. It is in use. Support the following optional digital card formats: ■ Memort Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. Connects a modem cable. Flashing amber-The computer is connected to external power. Flashing white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide On white-The computer is charged. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is not connected to external power. Connects to...
... 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is in this section. Connects a modem cable. Flashing amber-The computer is connected to external power. Flashing white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide On white-The computer is charged. Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is not connected to external power. Connects to...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Turkey For use in Hibernation, turn the computer on page 4-7). 5. Remove the hard drive (see "Battery" on , and then shut it down the computer. Remove the battery ( see "Hard drive" on page 4-10). 7. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. If you are unsure whether the computer is off or in the United Kingdom Spare part number 595199-BA1...
... Turkey For use in Hibernation, turn the computer on page 4-7). 5. Remove the hard drive (see "Battery" on , and then shut it down the computer. Remove the battery ( see "Hard drive" on page 4-10). 7. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. If you are unsure whether the computer is off or in the United Kingdom Spare part number 595199-BA1...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 74
... the bezel disengages from the display enclosure as far from the display enclosure. 8. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7. Remove the display bezel 3. Reverse this procedure to install the display bezel. 9. The webcam module is available using spare part number 600166-001.
... the bezel disengages from the display enclosure as far from the display enclosure. 8. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2. Removal and replacement procedures 7. Remove the display bezel 3. Reverse this procedure to install the display bezel. 9. The webcam module is available using spare part number 600166-001.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... LCD cable kit using spare part number 595195-001. Remove the display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to remove the antenna transceivers 3. To replace the display panel...
... LCD cable kit using spare part number 595195-001. Remove the display panel brackets 2 from the display cover 2. 18. The display panel brackets are available using spare part number 595196-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. To replace the wireless antenna transceivers, lift up to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Reverse this procedure to remove the antenna transceivers 3. To replace the display panel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Remove the wireless module (see "Battery" on page 4-8). 6. Remove the display assembly (see "Hard drive" on page 4-7). 5. Shut down through the operating system. 2. Remove the hard drive (see "Display assembly" on page 4-20). 11. Remove the keyboard (see "Top cover" on page 4-26). Disconnect the USB board cable 1 from the computer. 4. Disconnect all external devices connected to install a USB board. Remove the top cover (see "Keyboard" on page 4-14). 9. Remove the USB board: 1. USB board Removal and replacement procedures Description USB board Spare part...
...Remove the wireless module (see "Battery" on page 4-8). 6. Remove the display assembly (see "Hard drive" on page 4-7). 5. Shut down through the operating system. 2. Remove the hard drive (see "Display assembly" on page 4-20). 11. Remove the keyboard (see "Top cover" on page 4-26). Disconnect the USB board cable 1 from the computer. 4. Disconnect all external devices connected to install a USB board. Remove the top cover (see "Keyboard" on page 4-14). 9. Remove the USB board: 1. USB board Removal and replacement procedures Description USB board Spare part...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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... external VGA monitor or projector. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
... external VGA monitor or projector. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
Notebook PC User Guide - Windows 7
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... that the integrated WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. If no WLAN device is listed, either your permission or password for a WLAN device may add wireless networking capability to expand the list and show all wireless devices. If wireless networking is not properly installed. The listing for tasks such as installing software, running utilities, or changing Windows settings.
... that the integrated WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from the Network adapters list. If no WLAN device is listed, either your permission or password for a WLAN device may add wireless networking capability to expand the list and show all wireless devices. If wireless networking is not properly installed. The listing for tasks such as installing software, running utilities, or changing Windows settings.
Notebook PC User Guide - Windows 7
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... a specific SoftPaq, enter the SoftPaq number in the following sections. Click your computer. To do so, restart your computer after the installation is displayed, click an updated driver to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for hardware changes. Obtaining the latest HP device drivers 1. Proceed to install the updated driver. When prompted, click Save, and then select a storage location on your drivers using the...
... a specific SoftPaq, enter the SoftPaq number in the following sections. Click your computer. To do so, restart your computer after the installation is displayed, click an updated driver to http://www.hp.com/support, and then select your system for installed hardware and installs default drivers for hardware changes. Obtaining the latest HP device drivers 1. Proceed to install the updated driver. When prompted, click Save, and then select a storage location on your drivers using the...
Notebook PC User Guide - Windows 7
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...boot from the internal network adapter. ● Boot Order―Set the boot order for the f10 and f12 functions of Setup Utility in DC mode. Enable/disable the processor state. When enabled, the computer fan will always be on a secondary hard drive. Setup Utility menus 101 Enable/disable LAN Power Saving. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu...
...boot from the internal network adapter. ● Boot Order―Set the boot order for the f10 and f12 functions of Setup Utility in DC mode. Enable/disable the processor state. When enabled, the computer fan will always be on a secondary hard drive. Setup Utility menus 101 Enable/disable LAN Power Saving. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu...
Notebook PC User Guide - Windows 7
Page 112
... or password for tasks such as installing software, running utilities, or changing Windows settings. You may be prompted for your computer model, product category, and series or family. Refer to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Access the updates on the HP...
... or password for tasks such as installing software, running utilities, or changing Windows settings. You may be prompted for your computer model, product category, and series or family. Refer to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the system ROM. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Access the updates on the HP...
Notebook PC User Guide - Windows 7
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... initiate Sleep or Hibernation. Follow the instructions on the screen after the download is complete. Open Windows Explorer by following the instructions on your computer to a network, consult the network administrator before installing any device, cable, or cord. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Make a note of the date, name, or other identifier. The hard drive designation is connected to reliable external power using the AC adapter. Double...
... initiate Sleep or Hibernation. Follow the instructions on the screen after the download is complete. Open Windows Explorer by following the instructions on your computer to a network, consult the network administrator before installing any device, cable, or cord. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Make a note of the date, name, or other identifier. The hard drive designation is connected to reliable external power using the AC adapter. Double...
Notebook PC User Guide - Windows 7
Page 115
....hp.com/support, and then select your web browser, go to step 6. 3. Click your operating system. 5. When the list of the device. Open your country or region. 2. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - After the file is displayed, click an updated driver to your hard drive. Updating programs and drivers To download and install software other than a BIOS update...
....hp.com/support, and then select your web browser, go to step 6. 3. Click your operating system. 5. When the list of the device. Open your country or region. 2. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - After the file is displayed, click an updated driver to your hard drive. Updating programs and drivers To download and install software other than a BIOS update...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...