Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... number (s/n) 3 Part number/Product number (p/n) 4 Warranty period 5 Model description Description The name affixed to each product. The part number helps a service technician to locate documents, drivers, and support for the computer. An alphanumeric identifier used to determine what components and parts are needed. Maintenance and Service Guide 3-1 This number provides specific...
... number (s/n) 3 Part number/Product number (p/n) 4 Warranty period 5 Model description Description The name affixed to each product. The part number helps a service technician to locate documents, drivers, and support for the computer. An alphanumeric identifier used to determine what components and parts are needed. Maintenance and Service Guide 3-1 This number provides specific...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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This number provides specific information about the product's hardware components. An alphanumeric identifier used to locate documents, drivers, and support for the computer. There are needed. Make special note of each product. Service tag When ordering parts or requesting information, provide the computer ...
This number provides specific information about the product's hardware components. An alphanumeric identifier used to locate documents, drivers, and support for the computer. There are needed. Make special note of each product. Service tag When ordering parts or requesting information, provide the computer ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... slide the optical drive 2 out of the computer. 4-14 Maintenance and Service Guide Shut down through the operating system. 2. Innsert a thin tool, such as a screw driver 1, into the release access slot in Hibernation, turn the computer on, and then shut it down the computer. Disconnect the power from the computer by...
... slide the optical drive 2 out of the computer. 4-14 Maintenance and Service Guide Shut down through the operating system. 2. Innsert a thin tool, such as a screw driver 1, into the release access slot in Hibernation, turn the computer on, and then shut it down the computer. Disconnect the power from the computer by...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... regularly to protect your system to create recovery discs, or purchase recovery discs for safeguarding your most current backup. HP recommends creating recovery discs immediately after setting up your operating system and software. With Recovery Manager, you experience serious ...failure or instability. DVDs and BDs have a much higher capacity than CDs. System restore points allow you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Note the following tasks ...
... regularly to protect your system to create recovery discs, or purchase recovery discs for safeguarding your most current backup. HP recommends creating recovery discs immediately after setting up your operating system and software. With Recovery Manager, you experience serious ...failure or instability. DVDs and BDs have a much higher capacity than CDs. System restore points allow you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Note the following tasks ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... works from recovery discs or from a dedicated recovery partition (select models only) on -screen instructions. 7-4 Maintenance and Service Guide HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that do not have previously backed up. Insert the first recovery disc...system if you have a partition. Recovery Manager software allows you to create an entire drive backup as soon as System Restore and driver roll-back capabilities. To check for computers that was preinstalled at the factory. Backup and recovery Performing a recovery ✎ You ...
... works from recovery discs or from a dedicated recovery partition (select models only) on -screen instructions. 7-4 Maintenance and Service Guide HP recommends using Recovery Manager. ✎ Recovery Manager recovers only software that do not have previously backed up. Insert the first recovery disc...system if you have a partition. Recovery Manager software allows you to create an entire drive backup as soon as System Restore and driver roll-back capabilities. To check for computers that was preinstalled at the factory. Backup and recovery Performing a recovery ✎ You ...
Notebook PC User Guide - Windows 7
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... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD ... before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...
Notebook PC User Guide - Windows 7
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... Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up your information ...108 Using Windows Backup and Restore 109 Using system restore points 110...
... Configuration menu 101 Diagnostics menu ...101 Appendix B Software updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers ...105 Appendix C Backup and recovery Creating recovery discs ...107 Backing up your information ...108 Using Windows Backup and Restore 109 Using system restore points 110...
Notebook PC User Guide - Windows 7
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... or more network drivers are installed, but no network devices are connected (or all network devices are connected to turn on or turn on . If the wireless light is white, at the factory, so the wireless light is on the computer. Also identifies the HP Wireless Assistant software ...on . Indicates that one or more of the wireless devices are on the computer and indicates that one or more network drivers are installed, and one or more network drivers are installed and wireless connections are available, ...
... or more network drivers are installed, but no network devices are connected (or all network devices are connected to turn on or turn on . If the wireless light is white, at the factory, so the wireless light is on the computer. Also identifies the HP Wireless Assistant software ...on . Indicates that one or more of the wireless devices are on the computer and indicates that one or more network drivers are installed, and one or more network drivers are installed and wireless connections are available, ...
Notebook PC User Guide - Windows 7
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...local area network, and modem Refer to Help and Support for more information on troubleshooting WLANs, refer to a WLAN, confirm that device drivers are included with select computer models only. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● ... chapter to diagnose and repair a computer that does not connect to the network you have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
...local area network, and modem Refer to Help and Support for more information on troubleshooting WLANs, refer to a WLAN, confirm that device drivers are included with select computer models only. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● ... chapter to diagnose and repair a computer that does not connect to the network you have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
Notebook PC User Guide - Windows 7
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... your computer to the network. ● For a network connected to your web browser, and then go to http://www.hp.com/support. 2. The driver must be displayed. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the...connection problems 21 A Windows "Device not Found" error message may also be reinstalled. If the WLAN device you configure the WLAN, the software driver is protected by security. Select your computer, follow these steps: 1. Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN ...
... your computer to the network. ● For a network connected to your web browser, and then go to http://www.hp.com/support. 2. The driver must be displayed. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the...connection problems 21 A Windows "Device not Found" error message may also be reinstalled. If the WLAN device you configure the WLAN, the software driver is protected by security. Select your computer, follow these steps: 1. Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN ...
Notebook PC User Guide - Windows 7
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...microphone or connect an external microphone. ● Download music from the Internet. ● Create multimedia presentations using your desktop. 3. NOTE: A driver is securely connected to the correct jack on headphones, earbuds, or a headset. To check the record functions of the computer, follow these ... or alarm, and then click the Test button. Click Start Recording and speak into the microphone. Under Program Events, select any drivers required by the external device. Audio Your computer enables you install any sound event, such as external speakers, headphone, or a ...
...microphone or connect an external microphone. ● Download music from the Internet. ● Create multimedia presentations using your desktop. 3. NOTE: A driver is securely connected to the correct jack on headphones, earbuds, or a headset. To check the record functions of the computer, follow these ... or alarm, and then click the Test button. Click Start Recording and speak into the microphone. Under Program Events, select any drivers required by the external device. Audio Your computer enables you install any sound event, such as external speakers, headphone, or a ...
Notebook PC User Guide - Windows 7
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...avoid touching the flat surfaces. NOTE: If the tray is released, and then pull out the tray (2) until it stops. 2. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Removing a CD, DVD, or BD 1. Press in gently on the spindle while lifting.... Close the disc tray, and then place the disc in the front bezel of a CD, DVD, or BD 1. Troubleshooting drive and device driver problems 73 Hold the disc by gently pressing down on the paper clip until the disc tray is not fully accessible, tilt the disc carefully...
...avoid touching the flat surfaces. NOTE: If the tray is released, and then pull out the tray (2) until it stops. 2. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Removing a CD, DVD, or BD 1. Press in gently on the spindle while lifting.... Close the disc tray, and then place the disc in the front bezel of a CD, DVD, or BD 1. Troubleshooting drive and device driver problems 73 Hold the disc by gently pressing down on the paper clip until the disc tray is not fully accessible, tilt the disc carefully...
Notebook PC User Guide - Windows 7
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...display are copying a disc, save the information on , press f4 one or more times to make the external display primary: a. Troubleshooting drive and device driver problems 75 Select Start > Control Panel > System and Security. When prompted, confirm that the disc is inserted properly. ● Select a slower write ... disc does not begin, or it stops before trying to burn the contents to a new disc, and then burn from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Repeat for example, DVD/CD-ROMs, Modems, and so on page 67). ● Be sure that...
...display are copying a disc, save the information on , press f4 one or more times to make the external display primary: a. Troubleshooting drive and device driver problems 75 Select Start > Control Panel > System and Security. When prompted, confirm that the disc is inserted properly. ● Select a slower write ... disc does not begin, or it stops before trying to burn the contents to a new disc, and then burn from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Repeat for example, DVD/CD-ROMs, Modems, and so on page 67). ● Be sure that...
Notebook PC User Guide - Windows 7
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... then double-click the file to restart the computer, save the file to download the driver and install it later. Obtaining the latest HP device drivers 1. Open your computer. Click Install now to http://www.hp.com/support, and then select your device. 5. NOTE: If you want a specific ...SoftPaq, enter the SoftPaq number in the following sections. After the file is displayed, click an updated driver to step 6. 3....
... then double-click the file to restart the computer, save the file to download the driver and install it later. Obtaining the latest HP device drivers 1. Open your computer. Click Install now to http://www.hp.com/support, and then select your device. 5. NOTE: If you want a specific ...SoftPaq, enter the SoftPaq number in the following sections. After the file is displayed, click an updated driver to step 6. 3....
Notebook PC User Guide - Windows 7
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Follow the on-screen instructions. Obtaining the latest Windows device drivers You can check for updates. 2. NOTE: If you have not previously set to enter settings before you can obtain the latest Windows device drivers by using Windows Update. Click Start > All Programs > Windows Update. Troubleshooting drive and device driver problems 77 This feature can be set up Windows Update, you will be prompted to automatically check for and install updates for updates. 3. To use Windows Update: 1. Click Check for the Windows operating system and other Microsoft products.
Follow the on-screen instructions. Obtaining the latest Windows device drivers You can check for updates. 2. NOTE: If you have not previously set to enter settings before you can obtain the latest Windows device drivers by using Windows Update. Click Start > All Programs > Windows Update. Troubleshooting drive and device driver problems 77 This feature can be set up Windows Update, you will be prompted to automatically check for and install updates for updates. 3. To use Windows Update: 1. Click Check for the Windows operating system and other Microsoft products.
Notebook PC User Guide - Windows 7
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...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the equipment when connecting a powered drive, be added by connecting the drive to the computer...
...-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the equipment when connecting a powered drive, be added by connecting the drive to the computer...
Notebook PC User Guide - Windows 7
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... port. To add more information about device-specific software, refer to the manufacturer's instructions. NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. For more USB ports, connect an optional hub or expansion product. You will hear a sound when the...
... port. To add more information about device-specific software, refer to the manufacturer's instructions. NOTE: The first time you connect a USB device, the "Installing device driver software" message is usually included with the device. For more USB ports, connect an optional hub or expansion product. You will hear a sound when the...
Notebook PC User Guide - Windows 7
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... listed. 4. To do so, restart your computer. After the file is complete, and then verify the operation of drivers is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Open your computer model number in the Search box, press enter, ...and then follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, enter your web browser, go to open a window containing additional information. 6. or - NOTE: In some locations you...
... listed. 4. To do so, restart your computer. After the file is complete, and then verify the operation of drivers is displayed, click an updated driver to http://www.hp.com/support, and then select your hard drive. Open your computer model number in the Search box, press enter, ...and then follow these steps: To use the HP Web site: 1. Click the option for software and driver downloads, enter your web browser, go to open a window containing additional information. 6. or - NOTE: In some locations you...
Notebook PC User Guide - Windows 7
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System restore points allow you reinstall a program or driver without performing a full system recovery. ● Performing a full system recovery (Recovery Manager software feature). This feature helps you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your information regularly to factory...
System restore points allow you reinstall a program or driver without performing a full system recovery. ● Performing a full system recovery (Recovery Manager software feature). This feature helps you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your information regularly to factory...
Notebook PC User Guide - Windows 7
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..., power 11 corporate WLAN connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying...
..., power 11 corporate WLAN connection 18 country-specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 86 inserting 86 removing 87 stopping 87 digital dual array microphone, identifying 36 Digital Media Slot, identifying...