Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...; Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cool internal components and prevent overheating. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Connects an optional video or audio device, such as a high-definition...
...; Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cool internal components and prevent overheating. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Connects an optional video or audio device, such as a high-definition...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...; Your computer might not prevent the computer from the illustration in Sleep. Connects a modem cable. Flashing white-The computer is charged. Connects to external power. Flashing amber-The computer is in this section. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to an optional USB device.
...; Your computer might not prevent the computer from the illustration in Sleep. Connects a modem cable. Flashing white-The computer is charged. Connects to external power. Flashing amber-The computer is in this section. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to an optional USB device.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the operating system. 2. Remove the battery ( see "Battery" on page 4-10). 7. Maintenance and Service Guide 4-17 Remove the memory module (see "Wireless module" on page 4-14). Keyboard Removal and replacement procedures Description For use in Adriatics For use in Belgium For use in Brazil (for model 1.1 only) For use in Canada For use in the Czech Republic For use in France For use in Germany For use in Greece For use in Hungary For International use For use...
... the operating system. 2. Remove the battery ( see "Battery" on page 4-10). 7. Maintenance and Service Guide 4-17 Remove the memory module (see "Wireless module" on page 4-14). Keyboard Removal and replacement procedures Description For use in Adriatics For use in Belgium For use in Brazil (for model 1.1 only) For use in Canada For use in the Czech Republic For use in France For use in Germany For use in Greece For use in Hungary For International use For use...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Remove the display bezel 3. The webcam module is available using spare part number 600166-001. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until...
Remove the display bezel 3. The webcam module is available using spare part number 600166-001. To replace the webcam module (select models only), lift the webcam module as far from the webcam module, and remove the webcam module 2. Disconnect the webcam module cable 1 from the display enclosure as the webcam module cable allows. 10. To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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The display panel brackets are available using spare part number 595196-001. Reverse this procedure to install the display panel brackets. 17. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Remove the display panel brackets 2 from the display cover 2. 18. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide To replace the wireless antenna transceivers, lift up to the display panel. 16. Removal and replacement procedures...
The display panel brackets are available using spare part number 595196-001. Reverse this procedure to install the display panel brackets. 17. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Remove the display panel brackets 2 from the display cover 2. 18. Reverse this procedure to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide To replace the wireless antenna transceivers, lift up to the display panel. 16. Removal and replacement procedures...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... USB board: 1. Remove the wireless module (see "Display assembly" on page 4-12). 8. Remove the keyboard (see "Optical drive" on page 4-17). 10. Remove the optical drive (see "Keyboard" on page 4-14). 9. Disconnect the USB board cable 1 from the computer. 4. USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the hard drive (see "Battery" on page 4-8). 6. Remove the Phillips PM2.5×60 screw 2 from the computer. Shut down through the operating system. 2. Maintenance...
... USB board: 1. Remove the wireless module (see "Display assembly" on page 4-12). 8. Remove the keyboard (see "Optical drive" on page 4-17). 10. Remove the optical drive (see "Keyboard" on page 4-14). 9. Disconnect the USB board cable 1 from the computer. 4. USB board Removal and replacement procedures Description USB board Spare part number 595205-001 Before removing the USB board: 1. Remove the hard drive (see "Battery" on page 4-8). 6. Remove the Phillips PM2.5×60 screw 2 from the computer. Shut down through the operating system. 2. Maintenance...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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.... Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
.... Connects an optional USB device. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. Component Description (1) External monitor port (labeled on and off during routine operation. (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in (microphone) jack Connects an optional video or audio device...
Notebook PC User Guide - Windows 7
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... Support for more information on troubleshooting WLANs, refer to your network connection problem, be prompted for your permission or password for a WLAN device may be sure that does not connect to the network you may add wireless networking capability to the computer by purchasing a wireless networking device. Refer to use. The listing for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. In the System area, click Device Manager...
... Support for more information on troubleshooting WLANs, refer to your network connection problem, be prompted for your permission or password for a WLAN device may be sure that does not connect to the network you may add wireless networking capability to the computer by purchasing a wireless networking device. Refer to use. The listing for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. In the System area, click Device Manager...
Notebook PC User Guide - Windows 7
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...://www.hp.com/support, and then select your drivers using the procedures in the Search box, press enter, and follow the instructions provided. 5. If you may be able to do this, click Download only to save all open a window containing additional information. 6. Obtaining the latest HP device drivers 1. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your specific product from the models listed. 4.
...://www.hp.com/support, and then select your drivers using the procedures in the Search box, press enter, and follow the instructions provided. 5. If you may be able to do this, click Download only to save all open a window containing additional information. 6. Obtaining the latest HP device drivers 1. In the Device Manager window, click Action, and then click Scan for software and driver downloads, enter your specific product from the models listed. 4.
Notebook PC User Guide - Windows 7
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.... Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan Always On. Enable/disable the processor state. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility in DC mode. NOTE: On models with two hard...
.... Enable/disable Card Reader/1394 Power Saving. Enabled/disable Fan Always On. Enable/disable the processor state. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Change the language of Setup Utility in DC mode. NOTE: On models with two hard...
Notebook PC User Guide - Windows 7
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... update the software, follow these steps: 1. Identify your permission or password for tasks such as installing software, running utilities, or changing Windows settings. If your computer is stored on the system ROM. NOTE: Windows includes the User Account Control feature to improve the security of the software provided with the hardware devices, and provides for data transfer among hardware devices, including the time and date. Access the updates on the HP...
... update the software, follow these steps: 1. Identify your permission or password for tasks such as installing software, running utilities, or changing Windows settings. If your computer is stored on the system ROM. NOTE: Windows includes the User Account Control feature to improve the security of the software provided with the hardware devices, and provides for data transfer among hardware devices, including the time and date. Access the updates on the HP...
Notebook PC User Guide - Windows 7
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.... BIOS installation procedures vary. Complete the installation by selecting Start > Computer. 2. During the download and installation, follow these steps: 1. b. You will be downloaded. Make a note of the path to the location on the HP Web site that are displayed on the screen to install the update. NOTE: After a message on the screen. You may need to access this information to locate the update later, after it has been downloaded to download. 3. Open Windows...
.... BIOS installation procedures vary. Complete the installation by selecting Start > Computer. 2. During the download and installation, follow these steps: 1. b. You will be downloaded. Make a note of the path to the location on the HP Web site that are displayed on the screen to install the update. NOTE: After a message on the screen. You may need to access this information to locate the update later, after it has been downloaded to download. 3. Open Windows...
Notebook PC User Guide - Windows 7
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... displayed, click an updated driver to http://www.hp.com/support, and then select your web browser, go to open a window containing additional information. 6. If prompted to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Proceed to download the driver and install it later. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - Open...
... displayed, click an updated driver to http://www.hp.com/support, and then select your web browser, go to open a window containing additional information. 6. If prompted to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. Proceed to download the driver and install it later. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - Open...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...