Service Guide
Page 4
...components 2-1 Lights 2-2 Buttons and speakers 2-3 Keys 2-4 TouchPad 2-5 Front components 2-6 Rear components 2-6 Left-side components 2-7 Right-side components 2-7 Bottom components 2-8 3 Illustrated parts catalog Serial number location 3-1 Computer major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Unknown user password...
...components 2-1 Lights 2-2 Buttons and speakers 2-3 Keys 2-4 TouchPad 2-5 Front components 2-6 Rear components 2-6 Left-side components 2-7 Right-side components 2-7 Bottom components 2-8 3 Illustrated parts catalog Serial number location 3-1 Computer major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Unknown user password...
Service Guide
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... Intel GM45 Chipset and 512-MB memory) Webcam VGA camera, 640 x 480 resolution, X 22.5 frames per second, fixed angle with activity light Microphone Intregated single analog microphone X Audio High-definition audio supports X Microsoft premium requirements Modem 56K V.92 1.5-inch data/fax modem X Computer models not equipped with X a modem will have a cover on the RJ-11 jack opening Supports all 9.5-mm, 6.35-cm X (2.50-in) SATA hard drives Customer accessible X Single hard drive configurations...
... Intel GM45 Chipset and 512-MB memory) Webcam VGA camera, 640 x 480 resolution, X 22.5 frames per second, fixed angle with activity light Microphone Intregated single analog microphone X Audio High-definition audio supports X Microsoft premium requirements Modem 56K V.92 1.5-inch data/fax modem X Computer models not equipped with X a modem will have a cover on the RJ-11 jack opening Supports all 9.5-mm, 6.35-cm X (2.50-in) SATA hard drives Customer accessible X Single hard drive configurations...
Service Guide
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... AC power X None X Full-size keyboard, 40.64-cm X (16.00-in) with numeric keypad TouchPad with 2 TouchPad buttons X Supports 2-way scroll with legend X Taps enabled as default X Full-size keyboard (silver), 40.64-cm (16.00-in) with numeric keypad 65-W AC adapter with localized X cable plug support 90-W AC adapter with localized cable plug support 6-cell, 2.20-Ah, 47-Wh battery X Security cable slot X Presario CQ60 Intel Discrete HP G60 Intel...
... AC power X None X Full-size keyboard, 40.64-cm X (16.00-in) with numeric keypad TouchPad with 2 TouchPad buttons X Supports 2-way scroll with legend X Taps enabled as default X Full-size keyboard (silver), 40.64-cm (16.00-in) with numeric keypad 65-W AC adapter with localized X cable plug support 90-W AC adapter with localized cable plug support 6-cell, 2.20-Ah, 47-Wh battery X Security cable slot X Presario CQ60 Intel Discrete HP G60 Intel...
Service Guide
Page 14
... charged. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ■ Off: If the computer is plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. 4 TouchPad light White: TouchPad is enabled. 5 Caps lock light On: Caps lock is on. 6 Wireless light 7 Num lock light ■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth...
... charged. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ■ Off: If the computer is plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. 4 TouchPad light White: TouchPad is enabled. 5 Caps lock light On: Caps lock is on. 6 Wireless light 7 Num lock light ■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth...
Service Guide
Page 18
... light is turned off when all batteries in the computer are fully charged. Produces sound when connected to cool internal components and prevent overheating. External component identification 2-6 Blinking: The hard drive or optical drive is plugged into an external power source, the light stays off until the battery reaches a low battery level. It is normal for the internal fan to cycle on . ■ Blinking: The computer is in the Sleep state...
... light is turned off when all batteries in the computer are fully charged. Produces sound when connected to cool internal components and prevent overheating. External component identification 2-6 Blinking: The hard drive or optical drive is plugged into an external power source, the light stays off until the battery reaches a low battery level. It is normal for the internal fan to cycle on . ■ Blinking: The computer is in the Sleep state...
Service Guide
Page 19
...accessed. Connects an optional USB device. Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) ■ xD-Picture Card (XD) Type H ■ xD-Picture Card (XD) Type M On: The Digital Media Slot is in use. Left-side components Item Component 1 Power connector 2 AC adapter light 3 External monitor port 4 RJ-45 (network) jack 5 HDMI port (select models only) 6 USB port 7 Digital Media Slot (select models only) 8 Digital Media Slot light...
...accessed. Connects an optional USB device. Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) ■ xD-Picture Card (XD) Type H ■ xD-Picture Card (XD) Type M On: The Digital Media Slot is in use. Left-side components Item Component 1 Power connector 2 AC adapter light 3 External monitor port 4 RJ-45 (network) jack 5 HDMI port (select models only) 6 USB port 7 Digital Media Slot (select models only) 8 Digital Media Slot light...
Service Guide
Page 20
External component identification 2-8 Enable airflow to cool internal components. ✎ The computer fan starts up automatically to restore computer functionality, and then contact technical support through Help and Support. Holds the hard drive. Bottom components Item Component 1 Battery bay 2 Battery release latch 3 WLAN module compartment 4 Vents (4) 5 Memory module compartment 6 Hard drive bay Function Holds the battery. Releases the battery from the battery bay. If you replace the module and then receive a warning message, remove the module to...
External component identification 2-8 Enable airflow to cool internal components. ✎ The computer fan starts up automatically to restore computer functionality, and then contact technical support through Help and Support. Holds the hard drive. Bottom components Item Component 1 Battery bay 2 Battery release latch 3 WLAN module compartment 4 Vents (4) 5 Memory module compartment 6 Hard drive bay Function Holds the battery. Releases the battery from the battery bay. If you replace the module and then receive a warning message, remove the module to...
Service Guide
Page 21
... Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Description This is the product name affixed to locate documents, drivers, and support for the computer. This is the number used to the front of the computer. 3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that is unique to determine what components and parts are needed when troubleshooting system problems...
... Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Description This is the product name affixed to locate documents, drivers, and support for the computer. This is the number used to the front of the computer. 3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that is unique to determine what components and parts are needed when troubleshooting system problems...
Service Guide
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... ■ P7350 2.0-GHz processor Intel Core2 Duo processors (2-MB L2 cache, 800-MHz FSB): ■ T5900 2.2-GHz processor ■ T5800 2.0-GHz processor Intel Pentium Dual-Core processors (1-MB L2 cache, 667...parts catalog 3-5 includes built-in modem, Digital Media Slot, HDMI port, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, Digital Media Slot, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, HDMI port, and replacement thermal material) UMA system board...
... ■ P7350 2.0-GHz processor Intel Core2 Duo processors (2-MB L2 cache, 800-MHz FSB): ■ T5900 2.2-GHz processor ■ T5800 2.0-GHz processor Intel Pentium Dual-Core processors (1-MB L2 cache, 667...parts catalog 3-5 includes built-in modem, Digital Media Slot, HDMI port, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, Digital Media Slot, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, HDMI port, and replacement thermal material) UMA system board...
Service Guide
Page 29
... use only with 15.6-inch CQ60 display bezels (includes microphone and webcam) 497100-001 Display Hinge Kit (includes left and right display hinges) 486558-001 Webcam module (does not include webcam module cable) 488385-001 Webcam Cable Kit (not illustrated) 496842-001 Display inverter 486556-001 Display panel brackets (include left and right brackets) For use with16-inch display panels 496843-001 For use with15.6-inch display panels 496844-001 (Continued) Illustrated parts...
... use only with 15.6-inch CQ60 display bezels (includes microphone and webcam) 497100-001 Display Hinge Kit (includes left and right display hinges) 486558-001 Webcam module (does not include webcam module cable) 488385-001 Webcam Cable Kit (not illustrated) 496842-001 Display inverter 486556-001 Display panel brackets (include left and right brackets) For use with16-inch display panels 496843-001 For use with15.6-inch display panels 496844-001 (Continued) Illustrated parts...
Service Guide
Page 36
..., Digital Media Slot, and replacement thermal material) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, microphone and cable, and logo) 15.6-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable, and logo) 15.6-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and...
..., Digital Media Slot, and replacement thermal material) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, microphone and cable, and logo) 15.6-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable, and logo) 15.6-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and...
Service Guide
Page 38
...-MHz, DDR) 2-GB memory module (PC2-5300, 667-MHz, DDR) 120-GB hard drive 160-GB hard drive 250-GB hard drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with HP G60 computer models (includes microphone and webcam) UMA system board, NVIDIA (includes built-in modem and replacement thermal material) (Continued) Illustrated parts catalog 3-18
...-MHz, DDR) 2-GB memory module (PC2-5300, 667-MHz, DDR) 120-GB hard drive 160-GB hard drive 250-GB hard drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with HP G60 computer models (includes microphone and webcam) UMA system board, NVIDIA (includes built-in modem and replacement thermal material) (Continued) Illustrated parts catalog 3-18
Service Guide
Page 39
... WXGA BrightView silver display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) Silver display Silver keyboard for use in the United States (includes keyboard cables Silver keyboard for us in Canada (includes keyboard cables) Hard Drive Hardware Kit (includes hard drive bracket, connector, and screws) Base enclosure (includes built-in-modem, HDMI port, without a card reader) 200-GB hard drive Keyboard cover Top cover Optical extension board Illustrated parts catalog 3-19
... WXGA BrightView silver display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) Silver display Silver keyboard for use in the United States (includes keyboard cables Silver keyboard for us in Canada (includes keyboard cables) Hard Drive Hardware Kit (includes hard drive bracket, connector, and screws) Base enclosure (includes built-in-modem, HDMI port, without a card reader) 200-GB hard drive Keyboard cover Top cover Optical extension board Illustrated parts catalog 3-19
Service Guide
Page 44
.... All passwords and all CMOS settings have been cleared. Item 1 2 3 Component Product name Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Removal and replacement procedures Description This is the number used to the computer. Connect AC power to locate documents, drivers, and support for the computer. 4-5 Component replacement procedures This chapter provides removal and replacement procedures. There are needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting...
.... All passwords and all CMOS settings have been cleared. Item 1 2 3 Component Product name Serial number (s/n) Part number/Product number (p/n) 4 Model description 5 Warranty period Removal and replacement procedures Description This is the number used to the computer. Connect AC power to locate documents, drivers, and support for the computer. 4-5 Component replacement procedures This chapter provides removal and replacement procedures. There are needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting...
Service Guide
Page 82
Replacement thermal grease and pads are located on the section of the fan/heat sink 3 that services the processor 2. Thermal pads are included with all system board, fan/heat sink assembly, and processor spare part kits. Removal and replacement procedures 4-43 The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with UMA memory. ✎ The thermal material must be...
Replacement thermal grease and pads are located on the section of the fan/heat sink 3 that services the processor 2. Thermal pads are included with all system board, fan/heat sink assembly, and processor spare part kits. Removal and replacement procedures 4-43 The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with UMA memory. ✎ The thermal material must be...
Service Guide
Page 87
... to restore the Setup Utility default settings. If the Setup Utility is already running , begin at step 1. While the "Press the ESC key from Startup Menu" message is displayed in the lower-left corner of the screen, press esc. The Setup Utility default settings go into effect when the computer restarts. ✎ Your password, security, and language settings are by keystroke. ■ To choose a menu or a menu item, use the arrow keys...
... to restore the Setup Utility default settings. If the Setup Utility is already running , begin at step 1. While the "Press the ESC key from Startup Menu" message is displayed in the lower-left corner of the screen, press esc. The Setup Utility default settings go into effect when the computer restarts. ✎ Your password, security, and language settings are by keystroke. ■ To choose a menu or a menu item, use the arrow keys...
Service Guide
Page 89
...; USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a secondary hard drive. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options...
...; USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a secondary hard drive. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options...
Service Guide
Page 130
...17 Blu-ray disc specifications 6-4 Blu-ray ROM DVD±RW SuperMulti DL Drive product description 1-4 removal 4-9 spare part number 4-8 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 Index Index built-in device Bluetooth device radio 2-8 modem 1-4 wireless button 2-3 WLAN device radio 2-8 buttons power 2-3 wireless 2-3 C cables, service consideration 4-1 caps lock light 2-2 chipset, product description 1-2 CMOS clearing 4-4 components antenna 3-10 bottom 2-8 buttons 2-3 display 2-1 front 2-6 keys 2-4 left-side 2-7 lights 2-2 rear 2-6 right-side 2-7 top 2-1 TouchPad...
...17 Blu-ray disc specifications 6-4 Blu-ray ROM DVD±RW SuperMulti DL Drive product description 1-4 removal 4-9 spare part number 4-8 specifications 6-4 boot options 5-4 boot order 5-4 bottom components 2-8 Index Index built-in device Bluetooth device radio 2-8 modem 1-4 wireless button 2-3 WLAN device radio 2-8 buttons power 2-3 wireless 2-3 C cables, service consideration 4-1 caps lock light 2-2 chipset, product description 1-2 CMOS clearing 4-4 components antenna 3-10 bottom 2-8 buttons 2-3 display 2-1 front 2-6 keys 2-4 left-side 2-7 lights 2-2 rear 2-6 right-side 2-7 top 2-1 TouchPad...
Service Guide
Page 131
... media cards, product description 1-5 external monitor port location 2-7 pin assignments 9-2 F f11 recovery 8-4 factory state, recovering to 8-1 fan removal 4-41 spare part number 3-4, 3-15, 4-41 feet locations 4-6 spare part number 4-6 fn key 2-4 front components 2-6 function keys 2-4 G graphics, product description 1-2, 1-3 grounding equipment 4-4 H hard drive precautions 4-2 product description 1-4 removal 4-10 spare part number 3-6, 3-12, 4-10 specifications 6-2 Index hard drive backup 8-2 hard drive bay 2-8 hard drive bracket, removal 4-11 hard drive cover illustration 3-4, 3-11 removal...
... media cards, product description 1-5 external monitor port location 2-7 pin assignments 9-2 F f11 recovery 8-4 factory state, recovering to 8-1 fan removal 4-41 spare part number 3-4, 3-15, 4-41 feet locations 4-6 spare part number 4-6 fn key 2-4 front components 2-6 function keys 2-4 G graphics, product description 1-2, 1-3 grounding equipment 4-4 H hard drive precautions 4-2 product description 1-4 removal 4-10 spare part number 3-6, 3-12, 4-10 specifications 6-2 Index hard drive backup 8-2 hard drive bay 2-8 hard drive bracket, removal 4-11 hard drive cover illustration 3-4, 3-11 removal...
Service Guide
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... backups 8-2 Screw Kit contents 3-13 spare part number 3-10, 3-15, 7-1 screw listing 7-1 security cable slot 2-7 Security menu BIOS administrator password 5-3 Power-On password 5-3 security, product description 1-5 serial number 3-1, 4-5 serviceability, product description 1-6 Index Setup Utility accessing 5-1 changing the language 5-1 Diagnostics menu 5-4 displaying system information 5-2 exiting 5-3 Main menu 5-3 navigating and selecting 5-2 restoring default settings 5-2 System Configuration menu 5-4 speaker removal 4-36 spare part number 3-5, 3-17, 4-36 specifications Blu-ray ROM DVD...
... backups 8-2 Screw Kit contents 3-13 spare part number 3-10, 3-15, 7-1 screw listing 7-1 security cable slot 2-7 Security menu BIOS administrator password 5-3 Power-On password 5-3 security, product description 1-5 serial number 3-1, 4-5 serviceability, product description 1-6 Index Setup Utility accessing 5-1 changing the language 5-1 Diagnostics menu 5-4 displaying system information 5-2 exiting 5-3 Main menu 5-3 navigating and selecting 5-2 restoring default settings 5-2 System Configuration menu 5-4 speaker removal 4-36 spare part number 3-5, 3-17, 4-36 specifications Blu-ray ROM DVD...
