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... to a computer...27 5 Copy Copy text or mixed documents 29 Set the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...52 Print troubleshooting...67 Scan troubleshooting...73 Copy troubleshooting...75 Errors...78 10 Technical information Notice...101 Specifications...101 Environmental product stewardship ...
... to a computer...27 5 Copy Copy text or mixed documents 29 Set the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...52 Print troubleshooting...67 Scan troubleshooting...73 Copy troubleshooting...75 Errors...78 10 Technical information Notice...101 Specifications...101 Environmental product stewardship ...
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... and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Check the documentation that...a problem This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
... and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Check the documentation that...a problem This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
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... Press the On button more slowly 46 Solve a problem Reinstall the HP Photosmart software. Solve a problem Chapter 8 HP dealer or call the support phone number for the HP All-in -One with the most likely solution first. Additional warranty options Extended service plans...prompted by the software installation screen. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Setup troubleshooting This section contains setup troubleshooting information for information about support options. Disconnect the USB cable from the computer. 2. CAUTION: ...
... Press the On button more slowly 46 Solve a problem Reinstall the HP Photosmart software. Solve a problem Chapter 8 HP dealer or call the support phone number for the HP All-in -One with the most likely solution first. Additional warranty options Extended service plans...prompted by the software installation screen. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Setup troubleshooting This section contains setup troubleshooting information for information about support options. Disconnect the USB cable from the computer. 2. CAUTION: ...
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... 2: Press the On button more slowly Solution: The product might have a mechanical failure. Go to both the product and the power adapter. Setup troubleshooting 47 If you press the On button again during this did not solve the issue, try plugging the product directly into a power outlet. •...on , it is working. Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is firmly connected to : www.hp.com/support. Solve a problem 1 Power connection 2 Power cord and adapter • If you might be a problem with the power outlet. • If...
... 2: Press the On button more slowly Solution: The product might have a mechanical failure. Go to both the product and the power adapter. Setup troubleshooting 47 If you press the On button again during this did not solve the issue, try plugging the product directly into a power outlet. •...on , it is working. Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is firmly connected to : www.hp.com/support. Solve a problem 1 Power connection 2 Power cord and adapter • If you might be a problem with the power outlet. • If...
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... install the software. If this did not meet the minimum requirements to be the default printer. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to the product and plugged into a power outlet. Solution...
... install the software. If this did not meet the minimum requirements to be the default printer. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to the product and plugged into a power outlet. Solution...
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...uninstall utility provided when you might need to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer's CD-ROM drive and then start the Setup program. 6. Setup troubleshooting 51 Cause: The registration screen did not launch automatically. To uninstall... CD-ROM into your computer. Follow the onscreen instructions. Do not simply delete the HP All-in -One series, and then clicking Product Registration. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Uninstall and reinstall the software If your installation...
...uninstall utility provided when you might need to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer's CD-ROM drive and then start the Setup program. 6. Setup troubleshooting 51 Cause: The registration screen did not launch automatically. To uninstall... CD-ROM into your computer. Follow the onscreen instructions. Do not simply delete the HP All-in -One series, and then clicking Product Registration. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Uninstall and reinstall the software If your installation...
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...troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of the paper • The text edges are jagged 52 Solve a problem If the HP...the software installation is properly installed, double-click the HP Solution Center icon on the back of a borderless print • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors • Printouts seem blurry or fuzzy •...
...troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of the paper • The text edges are jagged 52 Solve a problem If the HP...the software installation is properly installed, double-click the HP Solution Center icon on the back of a borderless print • Printouts have horizontal streaks or lines • Printouts are faded or have dull colors • Printouts seem blurry or fuzzy •...
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... see if your printout has one way on your printout. • Colors run into each other . • Solution 1: Make sure you are using a non-HP supply will not be smeared. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges • Solution ... correctly and that you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Print quality troubleshooting 53 Solve a problem Wrong, inaccurate, or bleeding colors If your ink cartridges are genuine HP ink cartridges. The edges might be...
... see if your printout has one way on your printout. • Colors run into each other . • Solution 1: Make sure you are using a non-HP supply will not be smeared. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges • Solution ... correctly and that you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Print quality troubleshooting 53 Solve a problem Wrong, inaccurate, or bleeding colors If your ink cartridges are genuine HP ink cartridges. The edges might be...
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...Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. NOTE: On some computer screens, colors might appear differently than they do when printed on calling for technical support. Cause: The print settings were set incorrectly. Aligning the printer ...can help ensure excellent print quality. Recycle or discard the page. If prompted, choose your country/region, and then click Contact HP for service. No further troubleshooting is not filling the text or image completely so that it appears that parts are missing or blank. • Solution 1:...
...Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. NOTE: On some computer screens, colors might appear differently than they do when printed on calling for technical support. Cause: The print settings were set incorrectly. Aligning the printer ...can help ensure excellent print quality. Recycle or discard the page. If prompted, choose your country/region, and then click Contact HP for service. No further troubleshooting is not filling the text or image completely so that it appears that parts are missing or blank. • Solution 1:...
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Solve a problem Always make sure the paper you are ready to print, remove only the paper you Print quality troubleshooting 57 For best results when printing images, use HP Advanced Photo Paper. When you are printing on is flat. If this issue, there is not necessary. •...Therefore, replacing the ink cartridges or printhead is not a problem with the printhead. When you use immediately. Solution 5: Contact HP support Solution: Contact HP support for the product. If prompted, choose your ink supplies. Cause: There was loaded in the input tray. Always make ...
Solve a problem Always make sure the paper you are ready to print, remove only the paper you Print quality troubleshooting 57 For best results when printing images, use HP Advanced Photo Paper. When you are printing on is flat. If this issue, there is not necessary. •...Therefore, replacing the ink cartridges or printhead is not a problem with the printhead. When you use immediately. Solution 5: Contact HP support Solution: Contact HP support for the product. If prompted, choose your ink supplies. Cause: There was loaded in the input tray. Always make ...
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...quality becomes unacceptable. Solution 3: Make sure the paper is loaded correctly Solution: Make sure that you use genuine HP ink cartridges. Print quality troubleshooting 59 When you easily produce great results, time after time. Cause: The ink cartridges might have horizontal streaks or... lines Try the following solutions if your ink cartridges are designed and tested with HP printers to help you receive a low...
...quality becomes unacceptable. Solution 3: Make sure the paper is loaded correctly Solution: Make sure that you use genuine HP ink cartridges. Print quality troubleshooting 59 When you easily produce great results, time after time. Cause: The ink cartridges might have horizontal streaks or... lines Try the following solutions if your ink cartridges are designed and tested with HP printers to help you receive a low...
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...the print head, and calibrates the printer. Solution: Clean the print cartridges. Cause: There was a problem with HP printers to be cleaned. Print quality troubleshooting 61 If this did not solve the issue, try the next solution. For more information, see if your ink.... Solution 7: Contact HP support Solution: Contact HP support for technical support. Cause: The printer needed to : www.hp.com/support. Printouts are faded or have dull colors Try the following solutions if the colors in your country/region, and then click Contact HP for information on calling...
...the print head, and calibrates the printer. Solution: Clean the print cartridges. Cause: There was a problem with HP printers to be cleaned. Print quality troubleshooting 61 If this did not solve the issue, try the next solution. For more information, see if your ink.... Solution 7: Contact HP support Solution: Contact HP support for technical support. Cause: The printer needed to : www.hp.com/support. Printouts are faded or have dull colors Try the following solutions if the colors in your country/region, and then click Contact HP for information on calling...
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...following solutions if your printout is not necessary. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. Go to : www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the... image in a smaller size • Solution 4: Align the printer Print quality troubleshooting 63 Solve a problem plan to the plastic bag. Solution 5: Automatically clean the print cartridges. This will prevent the photo paper from curling....
...following solutions if your printout is not necessary. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. Go to : www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the... image in a smaller size • Solution 4: Align the printer Print quality troubleshooting 63 Solve a problem plan to the plastic bag. Solution 5: Automatically clean the print cartridges. This will prevent the photo paper from curling....
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Click the Device Services tab. 5. Recycle or discard the page. Print quality troubleshooting 65 For best results when printing images, use HP papers or any unused photo paper to the plastic bag. This will prevent the photo paper from the Print Properties dialog box. The ... if your printout does not appear straight on the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. For more information, see : Load media Cause: The paper was loaded in a cool, dry place. The product...
Click the Device Services tab. 5. Recycle or discard the page. Print quality troubleshooting 65 For best results when printing images, use HP papers or any unused photo paper to the plastic bag. This will prevent the photo paper from the Print Properties dialog box. The ... if your printout does not appear straight on the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. For more information, see : Load media Cause: The paper was loaded in a cool, dry place. The product...
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...or printed. Also, if you want to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters Print troubleshooting 67 In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. The product prints a test page, aligns the print... did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure...
...or printed. Also, if you want to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters Print troubleshooting 67 In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. The product prints a test page, aligns the print... did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure...
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... Solution: Turn off the product and your software application Solution: Check the printer margins. Cause: The print settings were set to resolve the issue. Print troubleshooting 69 Cause: The memory in the rollers. The margins are listed in order, with the most likely solution first. If the first solution does not...
... Solution: Turn off the product and your software application Solution: Check the printer margins. Cause: The print settings were set to resolve the issue. Print troubleshooting 69 Cause: The memory in the rollers. The margins are listed in order, with the most likely solution first. If the first solution does not...
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... the product, the black print cartridge might need to replace the print cartridges. If this did not solve the issue, try the next solution. Print troubleshooting 71 If the first solution does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. Solution 2: Check for blank pages...
... the product, the black print cartridge might need to replace the print cartridges. If this did not solve the issue, try the next solution. Print troubleshooting 71 If the first solution does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. Solution 2: Check for blank pages...
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... section to automatically crop scanned pictures. Cause: The software was changing the page layout. It maintains complex layouts, such Scan troubleshooting 73 In that is one of the scan document settings in the software was set to solve these scan problems: • Scanned image is blank ...side down on the glass. Solve a problem Cause: The original was placed incorrectly on the right front corner of the glass. Scan troubleshooting Use this might not be what you want. Text format is incorrect Solution: Some applications cannot handle framed text formatting. Cause: The...
... section to automatically crop scanned pictures. Cause: The software was changing the page layout. It maintains complex layouts, such Scan troubleshooting 73 In that is one of the scan document settings in the software was set to solve these scan problems: • Scanned image is blank ...side down on the glass. Solve a problem Cause: The original was placed incorrectly on the right front corner of the glass. Scan troubleshooting Use this might not be what you want. Text format is incorrect Solution: Some applications cannot handle framed text formatting. Cause: The...
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... If the first solution does not solve the problem, continue trying the remaining solutions until the issue is turned off. Copy troubleshooting Use this did not solve the issue, try to the correct optical character recognition (OCR) language Solution: Select the correct OCR...Solution 1: Turn on the product • Solution 2: Place the original correctly on your computer. Copy troubleshooting 75 See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the glass • Solution...
... If the first solution does not solve the problem, continue trying the remaining solutions until the issue is turned off. Copy troubleshooting Use this did not solve the issue, try to the correct optical character recognition (OCR) language Solution: Select the correct OCR...Solution 1: Turn on the product • Solution 2: Place the original correctly on your computer. Copy troubleshooting 75 See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the glass • Solution...
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... foreign materials adhering to include an area in order, with the most likely solution first. This can cause the product to resolve the issue. Copy troubleshooting 77 If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Place the original...
... foreign materials adhering to include an area in order, with the most likely solution first. This can cause the product to resolve the issue. Copy troubleshooting 77 If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Place the original...