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Contents Contents 1 HP All-in-One overview The HP All-in-One at a glance...2 Control panel buttons...3 Status light overview...4 Load originals for scanning and copying 5 Make a copy...6 Scan an original...6 2 Troubleshooting and support Uninstall and reinstall the software 7 Hardware setup troubleshooting 8 Clear paper jams...10 Print cartridge troubleshooting 10 Find more information...10 Setup Guide...11 Onscreen...
Contents Contents 1 HP All-in-One overview The HP All-in-One at a glance...2 Control panel buttons...3 Status light overview...4 Load originals for scanning and copying 5 Make a copy...6 Scan an original...6 2 Troubleshooting and support Uninstall and reinstall the software 7 Hardware setup troubleshooting 8 Clear paper jams...10 Print cartridge troubleshooting 10 Find more information...10 Setup Guide...11 Onscreen...
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...'s CD-ROM drive and then start the Setup program. 7. Troubleshooting and support Troubleshooting and support 7 CAUTION: Do not connect the USB cable to uninstall and then reinstall the software. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Disconnect the HP All-in -One to do so, you have already installed it . 5. If...
...'s CD-ROM drive and then start the Setup program. 7. Troubleshooting and support Troubleshooting and support 7 CAUTION: Do not connect the USB cable to uninstall and then reinstall the software. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Disconnect the HP All-in -One to do so, you have already installed it . 5. If...
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... onscreen instructions and the instructions provided in the Setup Guide that you have reinstalled the software. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One into your computer. The HP All-in-One will not turn on . Solution • Make sure the power cord is firmly connected to turn the...
... onscreen instructions and the instructions provided in the Setup Guide that you have reinstalled the software. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One into your computer. The HP All-in-One will not turn on . Solution • Make sure the power cord is firmly connected to turn the...
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...) or stopped (Mac). Once you have a mechanical failure. You can cause errors. Troubleshooting and support For more information about accessing the print queue, see the Setup Guide that the HP All-in -One. If it might have paper loaded in the input tray. • Check that came...country/region, and then click Contact HP for information on the back of the HP All-in -One does not have installed the software, connecting your computer to the HP All-in the USB cable until prompted by the onscreen instructions. Hardware setup troubleshooting 9 For more information on installing...
...) or stopped (Mac). Once you have a mechanical failure. You can cause errors. Troubleshooting and support For more information about accessing the print queue, see the Setup Guide that the HP All-in -One. If it might have paper loaded in the input tray. • Check that came...country/region, and then click Contact HP for information on the back of the HP All-in -One does not have installed the software, connecting your computer to the HP All-in the USB cable until prompted by the onscreen instructions. Hardware setup troubleshooting 9 For more information on installing...
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... After the cable is connected properly, turn the HP All-in -One and connecting it to your computer. For more information about setting up the HP All-in -One off and then on . Do not touch the ink nozzles or the copper-colored contacts. Then push the print cartridge forward until it...to another USB port on , try restarting your computer, see if the USB cable works. You might have a problem with the HP All-in -One. 10 Troubleshooting and support After you may need to disconnect older products from the slot on the left side. 4. Remove the black print cartridge from...
... After the cable is connected properly, turn the HP All-in -One and connecting it to your computer. For more information about setting up the HP All-in -One off and then on . Do not touch the ink nozzles or the copper-colored contacts. Then push the print cartridge forward until it...to another USB port on , try restarting your computer, see if the USB cable works. You might have a problem with the HP All-in -One. 10 Troubleshooting and support After you may need to disconnect older products from the slot on the left side. 4. Remove the black print cartridge from...
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...available using the software you can contact HP Support by phone and online. To access the HP Photosmart Software Help on page 7 in -One: a. HP Web site If you have problems during setup, see Troubleshooting in the last section of the HP All-in Asia Pacific and Latin ...that are installed correctly. The HP All-in-One is used . Unplug the power cord from the HP Web site at an additional cost. Phone support period One year of phone support in -One and installing software. c. Troubleshooting and support HP support 11 Before calling HP Support 1. Setup Guide The ...
...available using the software you can contact HP Support by phone and online. To access the HP Photosmart Software Help on page 7 in -One: a. HP Web site If you have problems during setup, see Troubleshooting in the last section of the HP All-in Asia Pacific and Latin ...that are installed correctly. The HP All-in-One is used . Unplug the power cord from the HP Web site at an additional cost. Phone support period One year of phone support in -One and installing software. c. Troubleshooting and support HP support 11 Before calling HP Support 1. Setup Guide The ...
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... the power cord back into the HP All-in -One printer when you call HP Support. Be prepared to describe your serial number and service ID ready, found on the self-test report. Be near the HP All-in -One. b. e. Chapter 2 c. Troubleshooting and support 12 Troubleshooting and support Have your problem in -One by pressing the On button...
... the power cord back into the HP All-in -One printer when you call HP Support. Be prepared to describe your serial number and service ID ready, found on the self-test report. Be near the HP All-in -One. b. e. Chapter 2 c. Troubleshooting and support 12 Troubleshooting and support Have your problem in -One by pressing the On button...
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... Uninstall and reinstall the software 86 Print cartridge troubleshooting 88 Information on print cartridges 95 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...117 File messages...118 Supported file types for the HP All-in-One 119 General user messages 119 Paper messages...120 Power...
... Uninstall and reinstall the software 86 Print cartridge troubleshooting 88 Information on print cartridges 95 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...117 File messages...118 Supported file types for the HP All-in-One 119 General user messages 119 Paper messages...120 Power...
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... instructions on performing common tasks. • The The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One, including stepby-step instructions for troubleshooting information, or see Troubleshooting in this onscreen Help. This Web site offers...
... instructions on performing common tasks. • The The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One, including stepby-step instructions for troubleshooting information, or see Troubleshooting in this onscreen Help. This Web site offers...
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... is firmly connected to turn on the front of the HP All-in-One. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at...
... is firmly connected to turn on the front of the HP All-in-One. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at...
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...best quality results. Fingerprints on again. Make sure the other printers or scanners. Turn the HP All-in -One and then install it again. Curled paper can reduce print quality. 78 Troubleshooting HP Premium papers are ready to print, remove only the paper you check the connections, try ...connecting directly to work well with the HP All-in -One off and then on photo paper can also cause paper jams....
...best quality results. Fingerprints on again. Make sure the other printers or scanners. Turn the HP All-in -One and then install it again. Curled paper can reduce print quality. 78 Troubleshooting HP Premium papers are ready to print, remove only the paper you check the connections, try ...connecting directly to work well with the HP All-in -One off and then on photo paper can also cause paper jams....
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... installation problems. You can cause graphics or text to continue the current job. If you Hardware setup troubleshooting 79 Clear paper jams If the HP All-in -One, more paper jams are likely to Deskjet F4100 All-In-One series, and then clicking Readme. Gently pull the paper out of paper from the rear door...
... installation problems. You can cause graphics or text to continue the current job. If you Hardware setup troubleshooting 79 Clear paper jams If the HP All-in -One, more paper jams are likely to Deskjet F4100 All-In-One series, and then clicking Readme. Gently pull the paper out of paper from the rear door...
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...I am having problems using the HP All-in-One with my computer • The HP All-in-One does not print The HP All-in-One will not turn on Cause: The HP All-in-One is firmly connected to do so, you must follow these steps: Troubleshooting common setup issues 1. Solution: .... 2. Restart your computer before the software installation screen prompts you have already installed it . 5. Troubleshooting Chapter 12 connected the HP All-in-One to your computer. 4. Reinstall the HP All-in -One and the power adapter. Plug the power cord into a grounded power outlet, surge protector, or power...
...I am having problems using the HP All-in-One with my computer • The HP All-in-One does not print The HP All-in-One will not turn on Cause: The HP All-in-One is firmly connected to do so, you must follow these steps: Troubleshooting common setup issues 1. Solution: .... 2. Restart your computer before the software installation screen prompts you have already installed it . 5. Troubleshooting Chapter 12 connected the HP All-in-One to your computer. 4. Reinstall the HP All-in -One and the power adapter. Plug the power cord into a grounded power outlet, surge protector, or power...
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... Connecting the USB cable before the software was connected before prompted can connect to the HP All-in -One still does not turn the device off. You can cause errors. Hardware setup troubleshooting 81 If not, then there might turn on . Press the On button once. Solution...you plugged the HP All-in -One might take a few minutes for technical support. Troubleshooting • If you are using the HP All-in -One from the power outlet and contact HP. Once you have a mechanical failure. CAUTION: If the HP All-in -One with a USB cable is switched to : www.hp.com/support....
... Connecting the USB cable before the software was connected before prompted can connect to the HP All-in -One still does not turn the device off. You can cause errors. Hardware setup troubleshooting 81 If not, then there might turn on . Press the On button once. Solution...you plugged the HP All-in -One might take a few minutes for technical support. Troubleshooting • If you are using the HP All-in -One from the power outlet and contact HP. Once you have a mechanical failure. CAUTION: If the HP All-in -One with a USB cable is switched to : www.hp.com/support....
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... installed on your computer. Solution: • Look at the On light located on the front of the USB cable is firmly connected to the HP All-in -One to see the documentation that came with the HP All-in -One off and then on again. 82 Troubleshooting Also verify that are using a supported operating system.
... installed on your computer. Solution: • Look at the On light located on the front of the USB cable is firmly connected to the HP All-in -One to see the documentation that came with the HP All-in -One off and then on again. 82 Troubleshooting Also verify that are using a supported operating system.
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... check the connections, try restarting your computer. For more information on setting up the HP Allin-One software. From the Windows Start menu, click Run. 2. Software installation troubleshooting Use this section to install the software. The minimum system checks screen appears Cause: Your...automatically. You might encounter while setting up the HP All-in-One and connecting it manually. Troubleshooting • If you are missing in the HP Solution Center • The registration screen does not appear • The HP Digital Imaging Monitor does not appear in the system...
... check the connections, try restarting your computer. For more information on setting up the HP Allin-One software. From the Windows Start menu, click Run. 2. Software installation troubleshooting Use this section to install the software. The minimum system checks screen appears Cause: Your...automatically. You might encounter while setting up the HP All-in-One and connecting it manually. Troubleshooting • If you are missing in the HP Solution Center • The registration screen does not appear • The HP Digital Imaging Monitor does not appear in the system...
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...: Click Details to see : Uninstall and reinstall the software I received a message that the control panel overlay is firmly attached, unplug the HP All-in-One power cord, and then plug it in again. • Do not attach the USB cable to unplug the other devices during the installation.... continue to your device (such as follows: • Unplug the USB cable and plug it . Verify that the USB cable is unknown. 84 Troubleshooting Continue with the installation and restart the computer when prompted. 6. A red X indicates that the USB cable is successful. A red X appears on...
...: Click Details to see : Uninstall and reinstall the software I received a message that the control panel overlay is firmly attached, unplug the HP All-in-One power cord, and then plug it in again. • Do not attach the USB cable to unplug the other devices during the installation.... continue to your device (such as follows: • Unplug the USB cable and plug it . Verify that the USB cable is unknown. 84 Troubleshooting Continue with the installation and restart the computer when prompted. 6. A red X indicates that the USB cable is successful. A red X appears on...
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...The registration screen did not launch automatically. Do not simply delete the HP All-in -One application files from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4100 All-In-One series, and then clicking Product Registration. Solution: You can access ...utility provided in the HP All-in the HP Solution Center Cause: The installation might not be complete, and you might not be complete. Solution: Try to continue with the HP Allin-One. For more information, see: Uninstall and reinstall the software Troubleshooting Some of the desktop...
...The registration screen did not launch automatically. Do not simply delete the HP All-in -One application files from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4100 All-In-One series, and then clicking Product Registration. Solution: You can access ...utility provided in the HP All-in the HP Solution Center Cause: The installation might not be complete, and you might not be complete. Solution: Try to continue with the HP Allin-One. For more information, see: Uninstall and reinstall the software Troubleshooting Some of the desktop...
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...the Setup Guide that came with the HP All-in -One to the computer. Solution: Check the connection from your 86 Troubleshooting To install the HP Photosmart Software 1. Solution: Turn the HP All-in -One is connected properly, turn the HP All-in -One. Verify that the USB cable is incomplete...by the software installation screen, you might need to install the HP Photosmart Software. 3. Cause: The HP All-in -One on again. Troubleshooting Chapter 12 Solution: Install the HP Photosmart Software that came with the HP All-in -One CD-ROM into your computer's CD-ROM drive and then ...
...the Setup Guide that came with the HP All-in -One to the computer. Solution: Check the connection from your 86 Troubleshooting To install the HP Photosmart Software 1. Solution: Turn the HP All-in -One is connected properly, turn the HP All-in -One. Verify that the USB cable is incomplete...by the software installation screen, you might need to install the HP Photosmart Software. 3. Cause: The HP All-in -One on again. Troubleshooting Chapter 12 Solution: Install the HP Photosmart Software that came with the HP All-in -One CD-ROM into your computer's CD-ROM drive and then ...
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...Windows taskbar, click Start, Programs or All Programs, HP, Deskjet F4100 All-In-One series, Uninstall. 3. Double-click Add/Remove Programs. 3. Restart your computer. Follow the onscreen instructions. 4. Software installation troubleshooting 87 Press the On button to your computer until ... instructions and the instructions provided in -One. 7. Other programs that came with the HP All-in the Setup Guide that use these files might have reinstalled the software. 6. After connecting and turning on . Troubleshooting computer. To uninstall from a Windows computer...
...Windows taskbar, click Start, Programs or All Programs, HP, Deskjet F4100 All-In-One series, Uninstall. 3. Double-click Add/Remove Programs. 3. Restart your computer. Follow the onscreen instructions. 4. Software installation troubleshooting 87 Press the On button to your computer until ... instructions and the instructions provided in -One. 7. Other programs that came with the HP All-in the Setup Guide that use these files might have reinstalled the software. 6. After connecting and turning on . Troubleshooting computer. To uninstall from a Windows computer...