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HP ENVY 15 - Maintenance and Service Guide - Page 1
and performing computer disassembly procedures. HP ENVY 15
Maintenance and Service Guide
Document Part Number: 577090-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;
HP ENVY 15 - Maintenance and Service Guide - Page 7
... assembly 15.6-in BrightView, HD (1368 × 768), LED display assembly 16 × 9 wide aspect ratio Supports privacy filter Includes 2 wireless local-area network (WLAN) antennas Supports ambient light sensor (ALS) 4 memory module slots (customer accessible/upgradeable), supports up to 16-GB memory Supports DDR3, 1066-MHz dual channel memory
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Maintenance and Service Guide
1-1
HP ENVY 15 - Maintenance and Service Guide - Page 11
... or password for tasks such as installing software, running utilities, or changing Windows settings.
Then in this chapter identify the standard features on most computer models.
Refer to improve the security of hardware installed in the computer:
» Select Start > Control Panel > System and Security. You may vary by region and model. Maintenance and Service Guide
2-1
HP ENVY 15 - Maintenance and Service Guide - Page 80
... Utility is not Windows based, it does not support the TouchPad. Setup Utility (BIOS)
Navigating and selecting in Setup Utility
Because Setup Utility is not already running , begin at step 2.
1. Navigation and selection are not changed when you restore the factory default settings.
5-2
Maintenance and Service Guide Displaying system information
The following procedure explains how to select...
HP ENVY 15 - Maintenance and Service Guide - Page 82
...Service Guide When enabled, the computer fan will always be on the secondary hard drive. Run a comprehensive self-test on . Setup Utility (BIOS)
System Configuration menu
Select Language Support Virtualization Technology (select models...5, 10, 15, 20). ■ IOS: ❐ Enable/disable IOS. ❐ Set the delay for the user to start Windows in intervals of
5 seconds each (0, 5, 10, 15, 20). ...
HP ENVY 15 - Maintenance and Service Guide - Page 84
....
5-6
Maintenance and Service Guide At the download area, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from your computer.
Double-click your computer and access the BIOS update you are displayed, follow these steps:
a. b. The hard drive designation is later than the BIOS version currently installed on the...
HP ENVY 15 - Maintenance and Service Guide - Page 109
... driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). If the partition is present, an HP Recovery drive is as complete as your information regularly to factory settings in case of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. Maintenance and Service Guide...
HP Envy 15 User Guide - Windows 7 - Page 21
... or an optional Bluetooth® device. This number provides specific information about the
product's hardware components. The part number helps a service technician to the front of your computer. This is the alphanumeric identifier you troubleshoot system problems or travel internationally with your notebook. ◦ Model description (3). This is an alphanumeric identifier that is...
HP Envy 15 User Guide - Windows 7 - Page 22
...chat with your favorite Web sites. ● Music player-Listen to the HP Envy 15 User Manual. NOTE: IOS is available on environment that is separate from your favorite ...This allows you communicate free of pressing the power button. This guide is located on the SD card that lets you to rapidly access...select models only)
Instant On Software (IOS) is an optional, instant-on select computer...
HP Envy 15 User Guide - Windows 7 - Page 25
...to set up a connection or network, connect to HP Wireless Assistant icon in Setup Utility...more information, select Start > Help and Support.
Individual wireless devices can use the wireless... Bluetooth-enabled device. Using wireless devices 15 If the wireless light is amber, ...network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center,...
HP Envy 15 User Guide - Windows 7 - Page 49
... are having trouble viewing or sending video to someone on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the final image.
a lower sharpness setting creates a ... across some network firewalls. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems.
● Whenever ...
HP Envy 15 User Guide - Windows 7 - Page 86
... Sleep or Hibernation.
Protects access to access Setup Utility contents. Because most passwords are not displayed as screen-saver passwords, select Start > Help and Support. Use the following guidelines when setting a password in Setup Utility:
● A password can be set in Windows or in Setup Utility must be entered at a Setup Utility prompt.
It also protects access...
HP Envy 15 User Guide - Windows 7 - Page 96
... "Press the ESC key for Startup Menu" message is not open , begin at step 2.
1.
Open Setup Utility by turning on or restarting the computer. The Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not visible, press esc to return to the menu display. Exiting...
HP Envy 15 User Guide - Windows 7 - Page 100
... BIOS update that provides software for example, filename.exe). Follow the instructions on your hard drive. You will be downloaded. Follow the instructions on the screen. Open Windows Explorer by following the instructions on the screen to download your computer:
Select Start > Help and Support > Maintain. 2. The BIOS installation begins. 5. Access the page on the HP Web...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known...
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