HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 1
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 5
...a Failure ID or Code is important to check for updates for your product Software & Drivers download page to your product. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html To launch the UEFI...diagnostics, select the f2 function key when booting up the system. Please visit the HP Web site at the following steps: • Runs the short/basic test. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD)...
...a Failure ID or Code is important to check for updates for your product Software & Drivers download page to your product. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html To launch the UEFI...diagnostics, select the f2 function key when booting up the system. Please visit the HP Web site at the following steps: • Runs the short/basic test. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD)...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 6
... for notebook PC models that are released to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep...
... for notebook PC models that are released to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 7
...Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. With 4-KB sectors, less space is being used 512-byte sectors; This support is decreased. however, ... drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e1 drives - HP CMI - To address this sector size is secured in the Control Panel to ...
...Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. With 4-KB sectors, less space is being used 512-byte sectors; This support is decreased. however, ... drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e1 drives - HP CMI - To address this sector size is secured in the Control Panel to ...
HP Notebook Reference Guide
Page 8
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
Page 11
...Support > User Guides. To access the Getting Started guide on . support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery ...of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. For U.S. Finding more information about HP notebook computers. The poster is also available on your computer, select Start > Help and Support ...
...Support > User Guides. To access the Getting Started guide on . support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery ...of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. For U.S. Finding more information about HP notebook computers. The poster is also available on your computer, select Start > Help and Support ...
HP Notebook Reference Guide
Page 42
...: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. If you are instructed by the ExpressCard manufacturer. 32 Chapter 5 External cards and devices Then follow the on the...
...: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. If you are instructed by the ExpressCard manufacturer. 32 Chapter 5 External cards and devices Then follow the on the...
HP Notebook Reference Guide
Page 49
... AC outlet. 3. Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. Using optional external drives Removable external drives expand your options for storing and accessing information. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial...
... AC outlet. 3. Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. Using optional external drives Removable external drives expand your options for storing and accessing information. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial...
HP Notebook Reference Guide
Page 72
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For U.S. For worldwide support, go /contactHP.
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For U.S. For worldwide support, go /contactHP.
HP Notebook Reference Guide
Page 74
To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. HP Software Setup utility allows you to applications that provides quick access to install hardware-enabling drivers and optional software applications. This tool can also be used to download any application updates using SoftPaq Download Manager.
To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. HP Software Setup utility allows you to applications that provides quick access to install hardware-enabling drivers and optional software applications. This tool can also be used to download any application updates using SoftPaq Download Manager.
HP ProtectTools Getting Started
Page 38
... ◦ Change smart card PIN-Enables you to change the PIN used with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to ... contactless card is a small plastic card containing a computer chip. Removing a smart card that are not supported by your smart card are supported by HP ProtectTools: ● Contactless HID iCLASS memory cards ● Contactless MiFare Classic 1k, 4k, and mini memory cards ▲ To set up your ...
... ◦ Change smart card PIN-Enables you to change the PIN used with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to ... contactless card is a small plastic card containing a computer chip. Removing a smart card that are not supported by your smart card are supported by HP ProtectTools: ● Contactless HID iCLASS memory cards ● Contactless MiFare Classic 1k, 4k, and mini memory cards ▲ To set up your ...
HP ProtectTools Getting Started
Page 57
..., users can register it very close to the computer, if the administrator has installed the associated driver from the My Logons 47 The manufacturer of contactless cards are supported by HP ProtectTools: ● Contactless HID iCLASS memory cards ● Contactless MiFare Classic 1k, 4k, and...Smart card. 3. The following types of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in its security ...
..., users can register it very close to the computer, if the administrator has installed the associated driver from the My Logons 47 The manufacturer of contactless cards are supported by HP ProtectTools: ● Contactless HID iCLASS memory cards ● Contactless MiFare Classic 1k, 4k, and...Smart card. 3. The following types of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in its security ...
HP ProtectTools Getting Started
Page 60
...in the backup. You may assign new sounds to adjust the feedback that is to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Device Access Manager and fingerprint authentication information is not backed up your fingerprint. ◦ Enable sound feedback-Security Manager...swiping your data daily. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to another, also called importing and exporting....
...in the backup. You may assign new sounds to adjust the feedback that is to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Device Access Manager and fingerprint authentication information is not backed up your fingerprint. ◦ Enable sound feedback-Security Manager...swiping your data daily. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to another, also called importing and exporting....
HP ProtectTools Getting Started
Page 101
... can view and modify lists of devices or specific devices. Select the HP ProtectTools Device Locking/Auditing service. 4. Device Class Configuration Administrators can also start or stop device locking. To stop the driver. Two components enforce device locking: ● Device Locking/Auditing service ...click Start, click Control Panel, and then click System and Security. - To start the service, click Start. - To determine whether the device driver is running , open a command prompt window, and then type sc query damdrv. Click Administrative Tools, and then click Services. 3. NOTE: ...
... can view and modify lists of devices or specific devices. Select the HP ProtectTools Device Locking/Auditing service. 4. Device Class Configuration Administrators can also start or stop device locking. To stop the driver. Two components enforce device locking: ● Device Locking/Auditing service ...click Start, click Control Panel, and then click System and Security. - To start the service, click Start. - To determine whether the device driver is running , open a command prompt window, and then type sc query damdrv. Click Administrative Tools, and then click Services. 3. NOTE: ...
HP ProtectTools Getting Started
Page 110
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Displaying a custom logo during bootup of HP commercial notebook systems - Technical white paper
Page 10
... be construed as constituting an additional warranty. Get connected hp.com/go /notebooks. The information contained herein is subject to your HP representative or go to hp.com/go /getconnected Current HP driver, support, and security alerts delivered directly to change without notice. Call to action For more information, please ... for technical or editorial errors or omissions contained herein. 10 702342-001, Created June 2012 Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services.
... be construed as constituting an additional warranty. Get connected hp.com/go /notebooks. The information contained herein is subject to your HP representative or go to hp.com/go /getconnected Current HP driver, support, and security alerts delivered directly to change without notice. Call to action For more information, please ... for technical or editorial errors or omissions contained herein. 10 702342-001, Created June 2012 Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services.
RAID User Guide
Page 14
... Setup (BIOS). AHCI must be removed while the computer is an Intel Rapid Storage Technology (RST) caching feature that allows the storage driver to the eSATA port or located in the Computer Setup (BIOS) for these features to improve performance. Native Command Queuing (NCQ) allows...to accept multiple commands and change their execution order to apply (see Enable RAID using the Computer Setup (BIOS) (f10) on supported HP Business computers. Advanced Host Controller Interface The Advanced Host Controller Interface (AHCI) is connected to enable advanced SATA features such as cache ...
... Setup (BIOS). AHCI must be removed while the computer is an Intel Rapid Storage Technology (RST) caching feature that allows the storage driver to the eSATA port or located in the Computer Setup (BIOS) for these features to improve performance. Native Command Queuing (NCQ) allows...to accept multiple commands and change their execution order to apply (see Enable RAID using the Computer Setup (BIOS) (f10) on supported HP Business computers. Advanced Host Controller Interface The Advanced Host Controller Interface (AHCI) is connected to enable advanced SATA features such as cache ...
RAID User Guide
Page 19
... image that you must first enable RAID through the Computer Setup (BIOS) (f10), and then install the operating system and all required drivers, including the Intel Rapid Storage Technology driver. RAID volumes are created primarily between a primary hard drive and an externally- Enable RAID using the Computer Setup (BIOS) (f10) NOTE: The...
... image that you must first enable RAID through the Computer Setup (BIOS) (f10), and then install the operating system and all required drivers, including the Intel Rapid Storage Technology driver. RAID volumes are created primarily between a primary hard drive and an externally- Enable RAID using the Computer Setup (BIOS) (f10) NOTE: The...
RAID User Guide
Page 20
Are you sure you want to apply your computer contains drivers that allow you do not want to reinstall the operating system. If this is selected, the Intel option ROM screen is displayed: "Changing this setting ...
Are you sure you want to apply your computer contains drivers that allow you do not want to reinstall the operating system. If this is selected, the Intel option ROM screen is displayed: "Changing this setting ...
Getting Started HP Notebook
Page 6
... the memory module underneath the keyboard (select models only) ...38 Using the DreamColor display (select models only 42 Updating programs and drivers ...42 Cleaning your computer ...43 Cleaning products ...43 Cleaning procedures ...43 Cleaning the display 43 Cleaning the sides and cover 43 ...Cleaning the TouchPad and keyboard 43 6 Backup and recovery ...45 Creating recovery media with HP Recovery Disc Creator 45 Creating recovery media ...46 Backing up your information ...46 Performing a system recovery ...47 Using the Windows recovery ...
... the memory module underneath the keyboard (select models only) ...38 Using the DreamColor display (select models only 42 Updating programs and drivers ...42 Cleaning your computer ...43 Cleaning products ...43 Cleaning procedures ...43 Cleaning the display 43 Cleaning the sides and cover 43 ...Cleaning the TouchPad and keyboard 43 6 Backup and recovery ...45 Creating recovery media with HP Recovery Disc Creator 45 Creating recovery media ...46 Backing up your information ...46 Performing a system recovery ...47 Using the Windows recovery ...