HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the...
... NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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Note: The diagnostics may be aborted at any time by pressing the Esc key. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS for your product. attribute checking automatically runs. ..., and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for certain OEM...
Note: The diagnostics may be aborted at any time by pressing the Esc key. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support.html to download the latest BIOS for your product. attribute checking automatically runs. ..., and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for certain OEM...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link power... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ...
... switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link power... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...higher capacities. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with physical sectors (disk... media). To address this sector size is important to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on ...
...higher capacities. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with physical sectors (disk... media). To address this sector size is important to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on ...
User Guide
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... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
User Guide
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... to a network on your phone or camera. Some devices come with your personal files. See Getting to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to know your computer. Transfers data at 60 MB/s. Type USB 2.0 USB 3.0 Description Transfers...
... to a network on your phone or camera. Some devices come with your personal files. See Getting to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to know your computer. Transfers data at 60 MB/s. Type USB 2.0 USB 3.0 Description Transfers...
User Guide
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...run more information, see the HP 3D DriveGuard software Help. NOTE: It is not necessary to USB ports are protected by HP 3D DriveGuard. For more efficiently. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer ...in the secondary hard drive bay are not covered by HP 3D DriveGuard. 8 Maintaining your computer It is important to perform regular maintenance...
...run more information, see the HP 3D DriveGuard software Help. NOTE: It is not necessary to USB ports are protected by HP 3D DriveGuard. For more efficiently. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer ...in the secondary hard drive bay are not covered by HP 3D DriveGuard. 8 Maintaining your computer It is important to perform regular maintenance...
User Guide
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...ammonium chloride, methylene chloride, and hydrocarbons, which can scratch the computer. Updating programs and drivers 51 Updates can safely delete to aid in the search box. Updating programs and drivers HP recommends that you don't clean your computer: Strong solvents, such as paper towels, can... permanently damage the surface of HP programs and drivers. In addition, register to download the latest versions of ...
...ammonium chloride, methylene chloride, and hydrocarbons, which can scratch the computer. Updating programs and drivers 51 Updates can safely delete to aid in the search box. Updating programs and drivers HP recommends that you don't clean your computer: Strong solvents, such as paper towels, can... permanently damage the surface of HP programs and drivers. In addition, register to download the latest versions of ...
User Guide
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...you install on your computer and/or network, or it can be kept up your computer. For more information, see Updating programs and drivers on a system, all critical updates from the Start screen, type h, and then select Help and Support. For more information about computer ... these guidelines: ● Run Windows Update as soon as they have become available after you receive an alert. Installing software updates HP, Microsoft Windows, and third-party software installed on your home network to protect all available updates are designed to prevent unauthorized access ...
...you install on your computer and/or network, or it can be kept up your computer. For more information, see Updating programs and drivers on a system, all critical updates from the Start screen, type h, and then select Help and Support. For more information about computer ... these guidelines: ● Run Windows Update as soon as they have become available after you receive an alert. Installing software updates HP, Microsoft Windows, and third-party software installed on your home network to protect all available updates are designed to prevent unauthorized access ...
User Guide
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... security cable slot on page 61. Securing your wireless network When you set up your software applications and information to http://www.hp.com/go to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. Backing up... software applications and information Regularly back up your wireless network, always enable security features. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that should be employed as a deterrent, but it in this location, you can also register...
... security cable slot on page 61. Securing your wireless network When you set up your software applications and information to http://www.hp.com/go to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. Backing up... software applications and information Regularly back up your wireless network, always enable security features. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that should be employed as a deterrent, but it in this location, you can also register...
User Guide
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... Interface (UEFI) that may be caused by the operating system or other software components. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. or - After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in English only. 1. b. Go to stop a diagnostic test while it is...
... Interface (UEFI) that may be caused by the operating system or other software components. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. or - After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in English only. 1. b. Go to stop a diagnostic test while it is...
User Guide
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... also manually create a system restore point at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all with... an overview of your most recent backup. 1. This chapter provides information about the tools provided, see Help and Support. See Creating HP Recovery media on the computer. Then it if you add photos, video, music, and other system maintenance (such as registry settings....
... also manually create a system restore point at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all with... an overview of your most recent backup. 1. This chapter provides information about the tools provided, see Help and Support. See Creating HP Recovery media on the computer. Then it if you add photos, video, music, and other system maintenance (such as registry settings....
User Guide
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...losing your personal information, settings, or apps that best matches your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to restore your situation and level of Windows Refresh or a reinstallation. ...restore without the requirements of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to recover the system without losing any personal information, Windows System Restore is an option. For more ...
...losing your personal information, settings, or apps that best matches your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to restore your situation and level of Windows Refresh or a reinstallation. ...restore without the requirements of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to recover the system without losing any personal information, Windows System Restore is an option. For more ...
User Guide
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...installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. What you to recover ... back up any personal data you press the power button. 2. Press and hold f11 as you wish to recover (select models only) The HP Recovery partition (select models only) allows you can only be used if the computer hard drive fails. ● To use the Factory Reset ...
...installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. What you to recover ... back up any personal data you press the power button. 2. Press and hold f11 as you wish to recover (select models only) The HP Recovery partition (select models only) allows you can only be used if the computer hard drive fails. ● To use the Factory Reset ...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... period for the computer. 16 Chapter 2 External component identification This number provides specific information about the product's hardware components. This is unique to locate documents, drivers, and support for the computer. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the...
... period for the computer. 16 Chapter 2 External component identification This number provides specific information about the product's hardware components. This is unique to locate documents, drivers, and support for the computer. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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...additional information on recovering information using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). The f11 recovery tool reinstalls the operating system and HP programs and drivers that you have installed on the computer are not listed, you must be ...process restores the operating system, as well as the drivers, software, and utilities from the backup used for the presence of the HP Recovery partition and the Windows partition. If the Windows partition and the HP Recovery partition are permanently removed. Using f11 recovery tools...
...additional information on recovering information using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). The f11 recovery tool reinstalls the operating system and HP programs and drivers that you have installed on the computer are not listed, you must be ...process restores the operating system, as well as the drivers, software, and utilities from the backup used for the presence of the HP Recovery partition and the Windows partition. If the Windows partition and the HP Recovery partition are permanently removed. Using f11 recovery tools...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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...on -screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on the screen. 5. When prompted, press any software that you have created... operating system media completely erases hard drive contents and reformats the hard drive. All files that you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 8 operating system DVD: NOTE: This process takes several minutes. 1. Restart the ...
...on -screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on the screen. 5. When prompted, press any software that you have created... operating system media completely erases hard drive contents and reformats the hard drive. All files that you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 8 operating system DVD: NOTE: This process takes several minutes. 1. Restart the ...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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Click Settings. 3. From the Start screen, type HP Software Setup, and select Apps. 2. On the Start screen, point to display the charms. 2. Click Change PC settings in the bottom-right corner of the ... system. 1. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen directions to reinstall drivers or select software that has been corrupted or deleted from the PC settings screen. 4. Open HP Software Setup. 3. Performing a system recovery 81 Follow the on -screen instructions. To use the Start screen: 1. Using...
Click Settings. 3. From the Start screen, type HP Software Setup, and select Apps. 2. On the Start screen, point to display the charms. 2. Click Change PC settings in the bottom-right corner of the ... system. 1. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen directions to reinstall drivers or select software that has been corrupted or deleted from the PC settings screen. 4. Open HP Software Setup. 3. Performing a system recovery 81 Follow the on -screen instructions. To use the Start screen: 1. Using...