ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... description ...1 2 External component identification ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons, speakers, and fingerprint reader (select models only 9 Keys ...10 Using the action keys ...10 Left side ...12 Right side ...13 Bottom ...14 Service tag ...15 3 Illustrated parts catalog ...16 Computer major components ...16 Miscellaneous parts ...20 Display assembly subcomponents ...21 Mass storage devices ...22 Sequential part number listing ...23 4 Removal and replacement procedures...
... description ...1 2 External component identification ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons, speakers, and fingerprint reader (select models only 9 Keys ...10 Using the action keys ...10 Left side ...12 Right side ...13 Bottom ...14 Service tag ...15 3 Illustrated parts catalog ...16 Computer major components ...16 Miscellaneous parts ...20 Display assembly subcomponents ...21 Mass storage devices ...22 Sequential part number listing ...23 4 Removal and replacement procedures...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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...35 Hard drive ...38 Memory module ...40 6 Removal and replacement procedures for Authorized Service Provider parts 43 Component replacement procedures ...43 RTC battery ...43 Base enclosure ...45 Display assembly ...47 Fan ...55 System board ...56 Heat sink ...60 Processor ...62 Connector board ...64 Power connector cable ...65 Subwoofer ...66 Speakers ...68 TouchPad assembly ...70 Power button board ...72 Keyboard ...73 7 Using Setup Utility (BIOS) ...76 Starting Setup Utility (BIOS) ...76 Updating the BIOS ...76 Determining the BIOS version ...76 Downloading a BIOS update ...77 8 Using HP...
...35 Hard drive ...38 Memory module ...40 6 Removal and replacement procedures for Authorized Service Provider parts 43 Component replacement procedures ...43 RTC battery ...43 Base enclosure ...45 Display assembly ...47 Fan ...55 System board ...56 Heat sink ...60 Processor ...62 Connector board ...64 Power connector cable ...65 Subwoofer ...66 Speakers ...68 TouchPad assembly ...70 Power button board ...72 Keyboard ...73 7 Using Setup Utility (BIOS) ...76 Starting Setup Utility (BIOS) ...76 Updating the BIOS ...76 Determining the BIOS version ...76 Downloading a BIOS update ...77 8 Using HP...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... models ● Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter ● Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter External media HP Multi-Format Digital Media Card Reader × cards Supports SD/SDHC/SDXC Push-Push Insertion/Removal Internal card One half-size mini-card slot for WLAN × expansion Ports ● AC adapter, HP Smart × ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● HDMI v1.4 supporting...
... models ● Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter ● Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter External media HP Multi-Format Digital Media Card Reader × cards Supports SD/SDHC/SDXC Push-Push Insertion/Removal Internal card One half-size mini-card slot for WLAN × expansion Ports ● AC adapter, HP Smart × ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● HDMI v1.4 supporting...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... still perform each function by pressing the fn key in Setup Utility (BIOS). NOTE: A wireless network must be set up before a wireless connection is enabled at the factory. Decreases the screen brightness incrementally as long as you hold down the key. Mutes or restores speaker sound. Begins, pauses, or resumes playback of a DVD or a BD. Icon Description Opens Help and Support, which provides tutorials, information about the Windows operating system and your...
... still perform each function by pressing the fn key in Setup Utility (BIOS). NOTE: A wireless network must be set up before a wireless connection is enabled at the factory. Decreases the screen brightness incrementally as long as you hold down the key. Mutes or restores speaker sound. Begins, pauses, or resumes playback of a DVD or a BD. Icon Description Opens Help and Support, which provides tutorials, information about the Windows operating system and your...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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...-speed High-Definition Multimedia Interface (HDMI) device. Left side Component (1) Security cable slot (2) Vent (3) HDMI port (4) USB 3.0 charging (powered) port (5) USB 3.0 port (6) Memory card reader (7) Hard drive light (8) Power light 12 Chapter 2 External component identification Description Attaches an optional security cable to cool internal components. Connects an optional video or audio device, such as a deterrent, but it pops out. ● Blinking white: The hard drive is being mishandled or stolen. To remove a card: Press in on the card it until it is in...
...-speed High-Definition Multimedia Interface (HDMI) device. Left side Component (1) Security cable slot (2) Vent (3) HDMI port (4) USB 3.0 charging (powered) port (5) USB 3.0 port (6) Memory card reader (7) Hard drive light (8) Power light 12 Chapter 2 External component identification Description Attaches an optional security cable to cool internal components. Connects an optional video or audio device, such as a deterrent, but it pops out. ● Blinking white: The hard drive is being mishandled or stolen. To remove a card: Press in on the card it until it is in...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... power. From the Windows desktop, click the question mark icon in Hibernation. or - ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent. Component (1) Audio-out (headphone)/Audio-in (microphone). This jack does not support optional microphone-only devices. To access this document: ● From the Start screen, type support, and then select the HP Support Assistant app. - Connect optional USB devices, such as a keyboard, mouse, external drive, printer, scanner or USB...
... power. From the Windows desktop, click the question mark icon in Hibernation. or - ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent. Component (1) Audio-out (headphone)/Audio-in (microphone). This jack does not support optional microphone-only devices. To access this document: ● From the Start screen, type support, and then select the HP Support Assistant app. - Connect optional USB devices, such as a keyboard, mouse, external drive, printer, scanner or USB...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... is connected to external power and the battery is charged from 0 to the hard drive bay, the wireless LAN (WLAN) module slot and the memory module slots. Component (1) Service door (2) Battery bay 14 Chapter 2 External component identification Description Provides access to 90 percent. ● Blinking amber: A battery that regulates wireless devices in the computer by the governmental agency that is fully charged. From the Start screen, type help, and then select Help and Support. If you replace the module...
... is connected to external power and the battery is charged from 0 to the hard drive bay, the wireless LAN (WLAN) module slot and the memory module slots. Component (1) Service door (2) Battery bay 14 Chapter 2 External component identification Description Provides access to 90 percent. ● Blinking amber: A battery that regulates wireless devices in the computer by the governmental agency that is fully charged. From the Start screen, type help, and then select Help and Support. If you replace the module...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... product name affixed to each product. This number describes the duration of the computer. Service tag 15 It is the alphanumeric identifier used to cool internal components. Component (3) Vents (4) (4) Battery release latch Description Enable airflow to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. Releases the battery. (5) HP Triple Bass Reflex Subwoofer Provides superior bass sound.
... product name affixed to each product. This number describes the duration of the computer. Service tag 15 It is the alphanumeric identifier used to cool internal components. Component (3) Vents (4) (4) Battery release latch Description Enable airflow to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. Releases the battery. (5) HP Triple Bass Reflex Subwoofer Provides superior bass sound.
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... a non-TouchScreen display assembly) Sequential part number listing 23 includes left and right wireless antenna cables and transceivers) Display enclosure (for use only on computer models equipped with an Intel processor and a non-TouchScreen display assembly; Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use only on computer models equipped with an Intel processor 2-GB memory module (PC3L, 12800, 1600-MHz) 4-GB memory module (PC3L, 12800...
... a non-TouchScreen display assembly) Sequential part number listing 23 includes left and right wireless antenna cables and transceivers) Display enclosure (for use only on computer models equipped with an Intel processor and a non-TouchScreen display assembly; Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use only on computer models equipped with an Intel processor 2-GB memory module (PC3L, 12800, 1600-MHz) 4-GB memory module (PC3L, 12800...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... your location. See Service tag on -screen instructions. Component replacement procedures 33 Check your warranty to access and replace Customer Self-Repair parts successfully. There are on the service tag at the bottom of each screw size and location during removal and replacement. NOTE: HP continually improves and changes product parts. 5 Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is supported in all locations. Component replacement procedures...
... your location. See Service tag on -screen instructions. Component replacement procedures 33 Check your warranty to access and replace Customer Self-Repair parts successfully. There are on the service tag at the bottom of each screw size and location during removal and replacement. NOTE: HP continually improves and changes product parts. 5 Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is supported in all locations. Component replacement procedures...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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Remove the memory module: 1. Before removing a memory module, follow the on-screen instructions. Disconnect all external devices from the computer. 3. Remove the service cover (see Battery on page 35). Spread the retaining tabs (1) on , and then shut it up .) Component replacement procedures 41 Click the link for the most recent BIOS. 8. Click the Download button, and then follow these steps: 1. Turn off or in Hibernation, turn the computer on each side...
Remove the memory module: 1. Before removing a memory module, follow the on-screen instructions. Disconnect all external devices from the computer. 3. Remove the service cover (see Battery on page 35). Spread the retaining tabs (1) on , and then shut it up .) Component replacement procedures 41 Click the link for the most recent BIOS. 8. Click the Download button, and then follow these steps: 1. Turn off or in Hibernation, turn the computer on each side...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... battery Description RTC battery Spare part number 718440-001 Before removing the RTC battery, follow the on-screen instructions. Remove the battery (see WLAN module on the system board. For complete and current information on supported parts for your country or region, and then follow these parts can damage the computer or void the warranty. Make special note of each screw size and location during removal and replacement. NOTE: HP...
... battery Description RTC battery Spare part number 718440-001 Before removing the RTC battery, follow the on-screen instructions. Remove the battery (see WLAN module on the system board. For complete and current information on supported parts for your country or region, and then follow these parts can damage the computer or void the warranty. Make special note of each screw size and location during removal and replacement. NOTE: HP...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... module on page 47) e. Use a flat-bladed screw driver (1) to install the processor. Reverse this procedure to turn the processor locking screw one-half turn counterclockwise (2), until you install the processor. a. Service cover (see Display assembly on page 35) b. Hard drive (see Base enclosure on page 38) c. Component replacement procedures 63 Lift the processor (3) straight up, and remove it. Base enclosure (see Hard drive on page 45) d. Fan...
... module on page 47) e. Use a flat-bladed screw driver (1) to install the processor. Reverse this procedure to turn the processor locking screw one-half turn counterclockwise (2), until you install the processor. a. Service cover (see Display assembly on page 35) b. Hard drive (see Base enclosure on page 38) c. Component replacement procedures 63 Lift the processor (3) straight up, and remove it. Base enclosure (see Hard drive on page 45) d. Fan...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... HP updates now. 3. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. From the Windows desktop, click the question mark icon in an optional docking device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is connected to a network, consult the network administrator before installing any instructions that appear on -screen instructions. Updating the BIOS 77 BIOS installation procedures vary. Downloading a BIOS update CAUTION...
... HP updates now. 3. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. From the Windows desktop, click the question mark icon in an optional docking device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is connected to a network, consult the network administrator before installing any instructions that appear on -screen instructions. Updating the BIOS 77 BIOS installation procedures vary. Downloading a BIOS update CAUTION...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... order: a. BIOS 3. The on -screen instructions. Go to the latest UEFI version 1. Point to http://www.hp.com. 2. Start Setup Utility: ● Computers or tablets with keyboards: ▲ Turn on page 78. To start the Setup Utility, your notebook. The BIOS searches 3 places for the diagnostic tools, in English only. Go to Support, located at the top of diagnostic test you need to a USB device: Option 1: HP PC Diagnostics homepage- Hard drive c. Connected USB drive NOTE: To download...
... order: a. BIOS 3. The on -screen instructions. Go to the latest UEFI version 1. Point to http://www.hp.com. 2. Start Setup Utility: ● Computers or tablets with keyboards: ▲ Turn on page 78. To start the Setup Utility, your notebook. The BIOS searches 3 places for the diagnostic tools, in English only. Go to Support, located at the top of diagnostic test you need to a USB device: Option 1: HP PC Diagnostics homepage- Hard drive c. Connected USB drive NOTE: To download...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition (select models only) on page 85. If you can use the Factory Reset option of HP Recovery media. What you need to know before you get started ● HP Recovery Manager recovers only software that you must be available for restoring from support, or by using the HP Recovery partition (select models only). Other applications included in the image continue to be used as...
Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition (select models only) on page 85. If you can use the Factory Reset option of HP Recovery media. What you need to know before you get started ● HP Recovery Manager recovers only software that you must be available for restoring from support, or by using the HP Recovery partition (select models only). Other applications included in the image continue to be used as...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... optical drive or a USB flash drive. Select the optical drive or USB flash drive from the HP Recovery partition. In addition, you want to remove the HP Recovery partition: 1. You can no longer use the Windows Refresh option or the Windows option to perform System Recovery or Minimized Image Recovery from which is the order of devices listed in HP Recovery Manager, change the boot order: IMPORTANT: For tablets with keyboards attached: ▲ Turn on or restart the computer, quickly press the volume down button, and...
... optical drive or a USB flash drive. Select the optical drive or USB flash drive from the HP Recovery partition. In addition, you want to remove the HP Recovery partition: 1. You can no longer use the Windows Refresh option or the Windows option to perform System Recovery or Minimized Image Recovery from which is the order of devices listed in HP Recovery Manager, change the boot order: IMPORTANT: For tablets with keyboards attached: ▲ Turn on or restart the computer, quickly press the volume down button, and...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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... 15 BIOS determining version 76 downloading an update 77 starting the Setup Utility 76 updating 76 boot order changing 85 buttons left TouchPad 7 power 9 right TouchPad 7 C cables, service considerations 29 caps lock light, identifying 8 chipset, product description 1 components bottom 14 display 6 D display assembly removal 47 spare part numbers 17, 24, 26, 47 display bezel removal 50 spare part number 21, 23, 51 display enclosure, spare part number 22, 23 Display Hinge Kit, spare part number 24 display panel product description 1 removal 51 spare part numbers 21, 24, 52 display panel cable...
... 15 BIOS determining version 76 downloading an update 77 starting the Setup Utility 76 updating 76 boot order changing 85 buttons left TouchPad 7 power 9 right TouchPad 7 C cables, service considerations 29 caps lock light, identifying 8 chipset, product description 1 components bottom 14 display 6 D display assembly removal 47 spare part numbers 17, 24, 26, 47 display bezel removal 50 spare part number 21, 23, 51 display enclosure, spare part number 22, 23 Display Hinge Kit, spare part number 24 display panel product description 1 removal 51 spare part numbers 21, 24, 52 display panel cable...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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..., identifying 14 power cord set requirements 86 spare part number 20, 25 power lights, identifying 8, 12 power requirements, product description 3 processor removal 62 spare part numbers 18, 24, 26, 62 processor, product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal card expansion 3 keyboard 3 memory module 1 microphone 2 operating system 3 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 3 video 2 wireless 2 product name 1 R recover options 82 90 Index
..., identifying 14 power cord set requirements 86 spare part number 20, 25 power lights, identifying 8, 12 power requirements, product description 3 processor removal 62 spare part numbers 18, 24, 26, 62 processor, product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal card expansion 3 keyboard 3 memory module 1 microphone 2 operating system 3 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 3 video 2 wireless 2 product name 1 R recover options 82 90 Index
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide
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...28 top cover, spare part numbers 17, 25, 26 TouchPad assembly removal 70 spare part number 17, 25, 70 TouchPad zone, identifying 7 TouchPad, buttons 7 transporting guidelines 31 U USB 2.0 port, identifying 13 USB 3.0 charging (powered) port, identifying 12 USB 3.0 ports, identifying 12 V vents, identifying 12, 15 video, product description 2 W webcam identifying 6 webcam light, identifying 6 webcam/microphone module removal 54 spare part number 21, 23, 54 Windows system restore point 81, 82 Windows key, identifying 10 Windows tools using 82 wireless antenna removal 54 spare part number 22, 23...
...28 top cover, spare part numbers 17, 25, 26 TouchPad assembly removal 70 spare part number 17, 25, 70 TouchPad zone, identifying 7 TouchPad, buttons 7 transporting guidelines 31 U USB 2.0 port, identifying 13 USB 3.0 charging (powered) port, identifying 12 USB 3.0 ports, identifying 12 V vents, identifying 12, 15 video, product description 2 W webcam identifying 6 webcam light, identifying 6 webcam/microphone module removal 54 spare part number 21, 23, 54 Windows system restore point 81, 82 Windows key, identifying 10 Windows tools using 82 wireless antenna removal 54 spare part number 22, 23...