Start Here
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... - 1. IMPORTANT: To quickly return to the Start screen, press the Windows key on your keyboard, or point to the lower-left area of the Start screen, and then right-click the Start button to display the Start menu. Action Using a keyboard and mouse Locate the Start button and the Start menu Point to the lower-left corner of the Start screen, and then click or tap the Start button . To return to display menu. Using touch gestures Tap the...
... - 1. IMPORTANT: To quickly return to the Start screen, press the Windows key on your keyboard, or point to the lower-left area of the Start screen, and then right-click the Start button to display the Start menu. Action Using a keyboard and mouse Locate the Start button and the Start menu Point to the lower-left corner of the Start screen, and then click or tap the Start button . To return to display menu. Using touch gestures Tap the...
Start Here
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... 3 Backup, restore, and recovery updates From the Start screen, select the HP Support Assistant app. 2. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide for restore and recovery steps for accessing HP Software Setup have changed . 1. From the Start screen, type HP Software Setup. Type restore in the User Guide for your system does not support this feature. Follow the on backup, restore, and recovery, refer to reinstall drivers or select software. 3 Backup, restore, and recovery updates The following backup, restore, and...
... 3 Backup, restore, and recovery updates From the Start screen, select the HP Support Assistant app. 2. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide for restore and recovery steps for accessing HP Software Setup have changed . 1. From the Start screen, type HP Software Setup. Type restore in the User Guide for your system does not support this feature. Follow the on backup, restore, and recovery, refer to reinstall drivers or select software. 3 Backup, restore, and recovery updates The following backup, restore, and...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... Setup Utility ...100 Updating the BIOS ...101 viii WLAN module ...44 Hard drive ...46 Memory module ...48 6 Removal and replacement procedures for Authorized Service Provider parts 51 Component replacement procedures 51 RTC battery ...51 Base enclosure ...53 Display assembly ...55 Fan ...63 System board ...64 Heat sink ...70 Processor ...75 Connector board ...78 Power connector cable ...80 Subwoofer ...81 Rear speakers ...83 Fingerprint reader board ...85 Front speakers ...86 TouchPad assembly ...88 Power button board ...91 Keyboard ...92 7 Windows...
... Setup Utility ...100 Updating the BIOS ...101 viii WLAN module ...44 Hard drive ...46 Memory module ...48 6 Removal and replacement procedures for Authorized Service Provider parts 51 Component replacement procedures 51 RTC battery ...51 Base enclosure ...53 Display assembly ...55 Fan ...63 System board ...64 Heat sink ...70 Processor ...75 Connector board ...78 Power connector cable ...80 Subwoofer ...81 Rear speakers ...83 Fingerprint reader board ...85 Front speakers ...86 TouchPad assembly ...88 Power button board ...91 Keyboard ...92 7 Windows...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... external devices from the computer. 3. Spread the retaining tabs (1) on -screen instructions. Click the Download button, and then follow these steps: 1. If you are accessible. 2. Before removing a memory module, follow the on each side of the memory module shield and swing it down through the operating system. 2. Remove the service door (see Battery on page 42). Under Step 2: Select a Download, click the BIOS link. 7. Turn off or in Hibernation, turn...
... external devices from the computer. 3. Spread the retaining tabs (1) on -screen instructions. Click the Download button, and then follow these steps: 1. If you are accessible. 2. Before removing a memory module, follow the on each side of the memory module shield and swing it down through the operating system. 2. Remove the service door (see Battery on page 42). Under Step 2: Select a Download, click the BIOS link. 7. Turn off or in Hibernation, turn...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... location during removal and replacement. Remove the RTC battery: NOTE: If the computer is off the computer. Component replacement procedures 51 If the computer is equipped with an AMD processor, complete steps 1 through the operating system. 2. Remove the service door (see Battery on computer models equipped with an AMD processor For use only on page 41). 5. Disconnect all external devices from the system board. Component replacement...
... location during removal and replacement. Remove the RTC battery: NOTE: If the computer is off the computer. Component replacement procedures 51 If the computer is equipped with an AMD processor, complete steps 1 through the operating system. 2. Remove the service door (see Battery on computer models equipped with an AMD processor For use only on page 41). 5. Disconnect all external devices from the system board. Component replacement...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... to install the update. The hard drive designation is connected to reliable external power using the AC adapter. Double-click the file that allows you recorded earlier, open the folder on -screen instructions. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If the update is complete. Follow the on the screen after it can delete the downloaded file...
... to install the update. The hard drive designation is connected to reliable external power using the AC adapter. Double-click the file that allows you recorded earlier, open the folder on -screen instructions. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If the update is complete. Follow the on the screen after it can delete the downloaded file...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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..., remove, connect, or disconnect any device, cable, or cord. 1. Make a note of the path to the location on your computer. Follow any instructions that is later than those currently installed on battery power, or connected to an optional power source. Most BIOS updates on the HP website that provides software for your computer. 2. To exit Setup Utility, use the arrow keys to select the Main menu. You may be displayed by unplugging the power...
..., remove, connect, or disconnect any device, cable, or cord. 1. Make a note of the path to the location on your computer. Follow any instructions that is later than those currently installed on battery power, or connected to an optional power source. Most BIOS updates on the HP website that provides software for your computer. 2. To exit Setup Utility, use the arrow keys to select the Main menu. You may be displayed by unplugging the power...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. support, go /contactHP. For more information, see Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to the state its original factory state. Then it reinstalls the operating system and the software that was installed at the factory. What you must be used if the hard drive is still working...
... backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. support, go /contactHP. For more information, see Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to the state its original factory state. Then it reinstalls the operating system and the software that was installed at the factory. What you must be used if the hard drive is still working...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... drive or USB flash drive you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for minimized image recovery. Create HP Recovery media before removing the Recovery partition to recover You can no longer use HP Recovery media to recover the original system. Restore and recovery 109 Removing the HP Recovery partition HP Recovery Manager software allows you can change the computer boot order, which is the order of devices listed in HP Recovery Manager, change the boot order: 1. Press and hold esc while the computer is not working...
... drive or USB flash drive you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for minimized image recovery. Create HP Recovery media before removing the Recovery partition to recover You can no longer use HP Recovery media to recover the original system. Restore and recovery 109 Removing the HP Recovery partition HP Recovery Manager software allows you can change the computer boot order, which is the order of devices listed in HP Recovery Manager, change the boot order: 1. Press and hold esc while the computer is not working...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... 18 boot order changing HP Recovery Manager for Windows computer models 109 bottom 18 bottom components 16 button components 10 buttons power 10 TouchPad 13 C cables, service considerations 36 caps lock light 12 chipset, product description 2 components bottom 16 buttons 10 display 9 keys 11 left-side 13 lights 12 right-side 15 speakers 10 TouchPad 13 computer major components 19 specifications 103 connector board removal 78 spare part numbers 21, 31, 32, 33, 78 connectors, service considerations 36 D default settings, restoring...
... 18 boot order changing HP Recovery Manager for Windows computer models 109 bottom 18 bottom components 16 button components 10 buttons power 10 TouchPad 13 C cables, service considerations 36 caps lock light 12 chipset, product description 2 components bottom 16 buttons 10 display 9 keys 11 left-side 13 lights 12 right-side 15 speakers 10 TouchPad 13 computer major components 19 specifications 103 connector board removal 78 spare part numbers 21, 31, 32, 33, 78 connectors, service considerations 36 D default settings, restoring...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... operating system key 11 Windows key 11 L labels Bluetooth 18 regulatory 18 serial number 17 service 17 wireless certification 18 WLAN 18 left-side components 13 light components 12 lights AC adapter 15 caps lock 12 fingerprint reader 12 hard drive 14 mute 12 power 12, 14 RJ-45 (network) status 15 webcam 9 wireless 12 J jacks audio-in 15 audio-out 15 headphone 15 microphone 15 network 15 RJ-45 (network) 15 K key components 11 keyboard product description 7 M mass storage device illustrated 26 precautions 36 spare part numbers 26 memory module...
... operating system key 11 Windows key 11 L labels Bluetooth 18 regulatory 18 serial number 17 service 17 wireless certification 18 WLAN 18 left-side components 13 light components 12 lights AC adapter 15 caps lock 12 fingerprint reader 12 hard drive 14 mute 12 power 12, 14 RJ-45 (network) status 15 webcam 9 wireless 12 J jacks audio-in 15 audio-out 15 headphone 15 microphone 15 network 15 RJ-45 (network) 15 K key components 11 keyboard product description 7 M mass storage device illustrated 26 precautions 36 spare part numbers 26 memory module...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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...display panel 4 Ethernet 6 external media cards 6 graphics 3 hard drive 5 keyboard 7 memory module 5 microphone 6 mSATA SSD 5 operating system 8 pointing device 7 ports 7 power requirements 7 processors 1 product name 1 security 7 serviceability 8 video 6 wireless 6 product name 1 product name and number, computer 17 R rear speakers removal 83 spare part number 21, 32, 83 recovery discs for Windows computer models 107, 109 for Windows computer models 108 HP Recovery Manager for Windows computer models 108 media for Windows computer models 109 starting for Windows computer models 109 supported...
...display panel 4 Ethernet 6 external media cards 6 graphics 3 hard drive 5 keyboard 7 memory module 5 microphone 6 mSATA SSD 5 operating system 8 pointing device 7 ports 7 power requirements 7 processors 1 product name 1 security 7 serviceability 8 video 6 wireless 6 product name 1 product name and number, computer 17 R rear speakers removal 83 spare part number 21, 32, 83 recovery discs for Windows computer models 107, 109 for Windows computer models 108 HP Recovery Manager for Windows computer models 108 media for Windows computer models 109 starting for Windows computer models 109 supported...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
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... part number 20, 32 TouchPad assembly removal 88 spare part number 21, 32, 88 TouchPad button 13 TouchPad components 13 TouchPad zone 13 transporting guidelines 38 traveling with the computer 18 U USB 3.0 port 14, 15 V vent 14, 16 video, product description 6 W webcam 9 webcam light 9 webcam/microphone module removal 62 spare part number 25, 31, 62 Windows File History 107 restoring files 107 system restore point 106 Windows key 11 wireless antenna locations 9 removal 62 spare part number 25, 31, 63 wireless certification label 18 wireless light...
... part number 20, 32 TouchPad assembly removal 88 spare part number 21, 32, 88 TouchPad button 13 TouchPad components 13 TouchPad zone 13 transporting guidelines 38 traveling with the computer 18 U USB 3.0 port 14, 15 V vent 14, 16 video, product description 6 W webcam 9 webcam light 9 webcam/microphone module removal 62 spare part number 25, 31, 62 Windows File History 107 restoring files 107 system restore point 106 Windows key 11 wireless antenna locations 9 removal 62 spare part number 25, 31, 63 wireless certification label 18 wireless light...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service Guide
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... unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Double-click your selection to the hard drive. The BIOS installation begins. 5. The tool runs outside of the date, name, or other software components. 96 Chapter 7 Windows 7 - Select Start > Help and Support > Maintain. 2. Make a note of the operating system to isolate hardware failures from your hard drive. Open Windows Explorer by following the on-screen instructions...
... unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Double-click your selection to the hard drive. The BIOS installation begins. 5. The tool runs outside of the date, name, or other software components. 96 Chapter 7 Windows 7 - Select Start > Help and Support > Maintain. 2. Make a note of the operating system to isolate hardware failures from your hard drive. Open Windows Explorer by following the on-screen instructions...
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service Guide
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... 1 product description audio 6 chipset 2 display panel 4 Ethernet 6 external media cards 6 graphics 3 hard drive 5 keyboard 7 memory module 5 microphone 6 mSATA SSD 5 operating system 8 pointing device 7 ports 7 power requirements 7 processors 1 product name 1 security 7 serviceability 8 video 6 wireless 6 product name 1 product name and number, computer 17 R rear speakers removal 82 spare part number 20, 31, 82 recovering from the recovery discs 109 recovering the original system 108 recovery 108 HP Recovery Manager 108 recovery discs 105 recovery media 105 recovery, system 108 regulatory...
... 1 product description audio 6 chipset 2 display panel 4 Ethernet 6 external media cards 6 graphics 3 hard drive 5 keyboard 7 memory module 5 microphone 6 mSATA SSD 5 operating system 8 pointing device 7 ports 7 power requirements 7 processors 1 product name 1 security 7 serviceability 8 video 6 wireless 6 product name 1 product name and number, computer 17 R rear speakers removal 82 spare part number 20, 31, 82 recovering from the recovery discs 109 recovering the original system 108 recovery 108 HP Recovery Manager 108 recovery discs 105 recovery media 105 recovery, system 108 regulatory...
Ubuntu
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... button 4 Using operating system controls 5 Using a WLAN ...5 Using an Internet service provider 5 Setting up a WLAN 5 Configuring a wireless router 6 Protecting your WLAN 6 Connecting to a WLAN 7 Using Bluetooth wireless devices 7 Connecting to a wired network ...7 Connecting to a local area network (LAN 8 3 Enjoying entertainment features ...9 Using the webcam ...9 Using audio ...9 Connecting speakers ...9 Connecting headphones ...9 Connecting a microphone ...9 Checking the sound ...10 Using video ...10 Connecting a VGA monitor or projector 10 DisplayPort ...12 Connecting an HDMI...
... button 4 Using operating system controls 5 Using a WLAN ...5 Using an Internet service provider 5 Setting up a WLAN 5 Configuring a wireless router 6 Protecting your WLAN 6 Connecting to a WLAN 7 Using Bluetooth wireless devices 7 Connecting to a wired network ...7 Connecting to a local area network (LAN 8 3 Enjoying entertainment features ...9 Using the webcam ...9 Using audio ...9 Connecting speakers ...9 Connecting headphones ...9 Connecting a microphone ...9 Checking the sound ...10 Using video ...10 Connecting a VGA monitor or projector 10 DisplayPort ...12 Connecting an HDMI...
Ubuntu
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... action keys that key. CAUTION: Use extreme care when making changes in this section. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 40 for that are common to most models. Select models also have action keys or hot key shortcuts that enable you press this feature in combination with an external mouse. You can disable this key, the screen image alternates 14 Chapter 4 Using the keyboard and pointing devices Errors can...
... action keys that key. CAUTION: Use extreme care when making changes in this section. See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 40 for that are common to most models. Select models also have action keys or hot key shortcuts that enable you press this feature in combination with an external mouse. You can disable this key, the screen image alternates 14 Chapter 4 Using the keyboard and pointing devices Errors can...
Ubuntu
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... is connected to the computer, and other factors. Changing the current Power Settings 1. For information regarding battery type, refer to access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of the printed Setup Instructions poster that manages how the computer uses power. Factory-sealed battery (select models only) The battery(ies) in this product cannot be easily replaced by users themselves. NOTE: To quickly access power settings, you can customize Power Settings...
... is connected to the computer, and other factors. Changing the current Power Settings 1. For information regarding battery type, refer to access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of the printed Setup Instructions poster that manages how the computer uses power. Factory-sealed battery (select models only) The battery(ies) in this product cannot be easily replaced by users themselves. NOTE: To quickly access power settings, you can customize Power Settings...
Ubuntu
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...-on password 37 entering an administrator password 37 external monitor port 10 F factory settings, restoring 41 fun things to do 1 H HDMI configuring audio 13 HDMI port connecting 12 Hibernation exiting 19 initiated during critical battery level 22 initiating 19 high-definition devices, connecting 12 HP PC Hardware Diagnostics (UEFI) downloading 42 using 41 hubs 25 I icons network 4 wired network 4 wireless 4 input power 48 installing optional security cable lock 38 Internet connection setup 5 Internet security software, using 37 L labels Bluetooth 47 regulatory 47 serial number 46 service 46...
...-on password 37 entering an administrator password 37 external monitor port 10 F factory settings, restoring 41 fun things to do 1 H HDMI configuring audio 13 HDMI port connecting 12 Hibernation exiting 19 initiated during critical battery level 22 initiating 19 high-definition devices, connecting 12 HP PC Hardware Diagnostics (UEFI) downloading 42 using 41 hubs 25 I icons network 4 wired network 4 wireless 4 input power 48 installing optional security cable lock 38 Internet connection setup 5 Internet security software, using 37 L labels Bluetooth 47 regulatory 47 serial number 46 service 46...
Ubuntu
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...set in 36 restoring default settings 41 selecting 40 starting 40 shipping the computer 33 shutdown 18 slot-load optical drive 29 storing battery 22 Suspend exiting 19 initiating 19 system information, displaying 41 U unresponsive system 18 USB cable, connecting 25 USB devices connecting 25 description 25 removing 26 USB hubs 25 V VGA port, connecting 10 video 10 W webcam 9 Wireless Assistant software 4 wireless button 4 wireless certification label 47 wireless controls button 4 operating system 4 Wireless Assistant software 4 wireless icon 4 wireless light 4 wireless network (WLAN) connecting...
...set in 36 restoring default settings 41 selecting 40 starting 40 shipping the computer 33 shutdown 18 slot-load optical drive 29 storing battery 22 Suspend exiting 19 initiating 19 system information, displaying 41 U unresponsive system 18 USB cable, connecting 25 USB devices connecting 25 description 25 removing 26 USB hubs 25 V VGA port, connecting 10 video 10 W webcam 9 Wireless Assistant software 4 wireless button 4 wireless certification label 47 wireless controls button 4 operating system 4 Wireless Assistant software 4 wireless icon 4 wireless light 4 wireless network (WLAN) connecting...