Reference Guide
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...feeder. 2. hp.com/support/envyp6400 Help and Support For troubleshooting, videos, and other product information, visit the product support site. Start Copy Press Copy (Black or Color ). English Printer Features 13 2 1 Automatic Document Feeder 2 Output Tray 3 Access Ink Cartridges Print/Scan ...Control Panel Information Wireless Cancel Resume Color Copy (left) Black and White Copy (right) Number Counter Copy Print from your printer, restart setup mode. Visit 123.hp.com from or scan to get started.
...feeder. 2. hp.com/support/envyp6400 Help and Support For troubleshooting, videos, and other product information, visit the product support site. Start Copy Press Copy (Black or Color ). English Printer Features 13 2 1 Automatic Document Feeder 2 Output Tray 3 Access Ink Cartridges Print/Scan ...Control Panel Information Wireless Cancel Resume Color Copy (left) Black and White Copy (right) Number Counter Copy Print from your printer, restart setup mode. Visit 123.hp.com from or scan to get started.
User Guide
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... Print using a computer ...49 Tips for print success ...54 6 Manage cartridges ...56 Information on cartridges and the printhead ...57 Check the estimated ink levels ...58 Order ink supplies ...59 HP Instant Ink ...60 Replace the cartridges ...61 Use single cartridge mode ...63 Cartridge warranty information ...64 Tips for working with cartridges ...65 7 Copy, Scan, and Mobile Fax ...66 Copy and...
... Print using a computer ...49 Tips for print success ...54 6 Manage cartridges ...56 Information on cartridges and the printhead ...57 Check the estimated ink levels ...58 Order ink supplies ...59 HP Instant Ink ...60 Replace the cartridges ...61 Use single cartridge mode ...63 Cartridge warranty information ...64 Tips for working with cartridges ...65 7 Copy, Scan, and Mobile Fax ...66 Copy and...
User Guide
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Printer overview ● Top and front view ● Back view Top and front view Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Scanner lid Lid-backing Output tray Document feeder paper-width guides Document feeder input tray Paper-width guides Paper tray Paper tray door Ink cartridges Control panel Output tray extender (also referred to as the tray extender) Cartridge access door Scanner glass 2 Chapter 1 Printer parts ENWW
Printer overview ● Top and front view ● Back view Top and front view Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Scanner lid Lid-backing Output tray Document feeder paper-width guides Document feeder input tray Paper-width guides Paper tray Paper tray door Ink cartridges Control panel Output tray extender (also referred to as the tray extender) Cartridge access door Scanner glass 2 Chapter 1 Printer parts ENWW
User Guide
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...web server (EWS): Click the Tools tab, click Print Quality Toolbox under Utilities, and then click the Print Quality Report button. ● HP Smart app (Win10): In the Printer settings, click Printer Reports, click Print Quality Diagnostics, and then click Print. The general status of ...various aspects of Network, Wi-Fi Direct, Mobile Printing, and HP Instant Ink is mainly included in the table. Wi-Fi Direct Guide Wi-Fi Direct Guide provides the instructions to print Description Press . information, cartridge status, or recent events. Printer Status Report provides the current ...
...web server (EWS): Click the Tools tab, click Print Quality Toolbox under Utilities, and then click the Print Quality Report button. ● HP Smart app (Win10): In the Printer settings, click Printer Reports, click Print Quality Diagnostics, and then click Print. The general status of ...various aspects of Network, Wi-Fi Direct, Mobile Printing, and HP Instant Ink is mainly included in the table. Wi-Fi Direct Guide Wi-Fi Direct Guide provides the instructions to print Description Press . information, cartridge status, or recent events. Printer Status Report provides the current ...
User Guide
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.... Description The printer is beaconing and ready to be found for the HP Smart app or HP printer software to indicate an error. Cartridge access door light: The cartridge access door light is a curved strip of the printer. When lit, it indicates an ink error. These lights communicate printer states with color and movement. purple...
.... Description The printer is beaconing and ready to be found for the HP Smart app or HP printer software to indicate an error. Cartridge access door light: The cartridge access door light is a curved strip of the printer. When lit, it indicates an ink error. These lights communicate printer states with color and movement. purple...
User Guide
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...open the printer software, see Check the estimated ink levels on page 61. For more information. Ink tips ● ● ● ● Use original HP cartridges. Make sure the paperwidth guides do not bend the paper in the cartridges to make sure there is not acceptable, see...quality issues on page 96 for print success ● Ink tips ● Paper loading tips ● Printer settings tips To print successfully, the HP cartridges should have the appropriate settings. Tips for more information, see Open the HP printer software (Windows) on facing up. ● ...
...open the printer software, see Check the estimated ink levels on page 61. For more information. Ink tips ● ● ● ● Use original HP cartridges. Make sure the paperwidth guides do not bend the paper in the cartridges to make sure there is not acceptable, see...quality issues on page 96 for print success ● Ink tips ● Paper loading tips ● Printer settings tips To print successfully, the HP cartridges should have the appropriate settings. Tips for more information, see Open the HP printer software (Windows) on facing up. ● ...
User Guide
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... in the paper tray. - High Quality Grayscale: Uses ink from all cartridges for full color prints. - Paper Type: Select the paper type you print the document with more ink. - Normal: Suitable for horizontal prints. - Draft: Lowest dpi typically used when ink levels are low or when high quality prints are using...more detailed prints, but slows print speed and might use more than Better. - Color: Uses ink from both sides of the paper. ○ Flip on both the color and black cartridges to flip pages by the long edge of the paper when printing on both sides of the ...
... in the paper tray. - High Quality Grayscale: Uses ink from all cartridges for full color prints. - Paper Type: Select the paper type you print the document with more ink. - Normal: Suitable for horizontal prints. - Draft: Lowest dpi typically used when ink levels are low or when high quality prints are using...more detailed prints, but slows print speed and might use more than Better. - Color: Uses ink from both sides of the paper. ○ Flip on both the color and black cartridges to flip pages by the long edge of the paper when printing on both sides of the ...
User Guide
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6 Manage cartridges ● Information on cartridges and the printhead ● Check the estimated ink levels ● Order ink supplies ● HP Instant Ink ● Replace the cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges 56 Chapter 6 Manage cartridges ENWW
6 Manage cartridges ● Information on cartridges and the printhead ● Check the estimated ink levels ● Order ink supplies ● HP Instant Ink ● Replace the cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges 56 Chapter 6 Manage cartridges ENWW
User Guide
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.... Wait until all cartridges in this guide are for replacing cartridges, and are not intended for first time installation. ● Keep all sounds of the cartridges. ● Handle cartridges carefully. This wastes ink and shortens the life... of internal motion stop before unplugging the printer. ● Make sure you turn off the printer by pressing (the Power button). Dropping, jarring, or rough handling during installation can cause temporary printing problems. ● If you are transporting the printer, do the following tips help maintain HP cartridges...
.... Wait until all cartridges in this guide are for replacing cartridges, and are not intended for first time installation. ● Keep all sounds of the cartridges. ● Handle cartridges carefully. This wastes ink and shortens the life... of internal motion stop before unplugging the printer. ● Make sure you turn off the printer by pressing (the Power button). Dropping, jarring, or rough handling during installation can cause temporary printing problems. ● If you are transporting the printer, do the following tips help maintain HP cartridges...
User Guide
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..., printer control panel or HP Smart. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the cartridge after it is used in the printing process in a number of the printer. When an indicator shows low-ink levels, consider having a replacement ink cartridge available to replace ink cartridges until print quality becomes unacceptable...
..., printer control panel or HP Smart. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the cartridge after it is used in the printing process in a number of the printer. When an indicator shows low-ink levels, consider having a replacement ink cartridge available to replace ink cartridges until print quality becomes unacceptable...
User Guide
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... for reference when shopping at a local HP reseller. Order ink supplies Before ordering cartridges, locate the correct cartridge number. To locate the cartridge number on the printer ● The cartridge number is not supported in your printer. Click or tap the printer image, and then click or ...print a list for the printer, go to www.hp.com/buy/supplies. ENWW Order ink supplies 59 NOTE: Ordering cartridges online is located inside the cartridge access door. To locate the cartridge number from the HP Smart app ● Open HP Smart. If it is not available in all countries...
... for reference when shopping at a local HP reseller. Order ink supplies Before ordering cartridges, locate the correct cartridge number. To locate the cartridge number on the printer ● The cartridge number is not supported in your printer. Click or tap the printer image, and then click or ...print a list for the printer, go to www.hp.com/buy/supplies. ENWW Order ink supplies 59 NOTE: Ordering cartridges online is located inside the cartridge access door. To locate the cartridge number from the HP Smart app ● Open HP Smart. If it is not available in all countries...
User Guide
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Remove plastic tape using the pull tab. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 62 Chapter 6 Manage cartridges ENWW Slide the new cartridge in the slot and close the latch until it clicks. 4. Close the cartridge access door. c. NOTE: Do not touch the electrical contacts on the cartridge. b.
Remove plastic tape using the pull tab. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 62 Chapter 6 Manage cartridges ENWW Slide the new cartridge in the slot and close the latch until it clicks. 4. Close the cartridge access door. c. NOTE: Do not touch the electrical contacts on the cartridge. b.
User Guide
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... occurs. ● There is only one cartridge. ENWW Use single cartridge mode 63 For information about cleaning cartridge contacts, see Ink cartridge issues on the cartridges, try cleaning the cartridge contacts. Use single cartridge mode Use the single cartridge mode to operate the printer with only one cartridge installed in the carriage. ● A cartridge is no plastic tape on page 91.
... occurs. ● There is only one cartridge. ENWW Use single cartridge mode 63 For information about cleaning cartridge contacts, see Ink cartridge issues on the cartridges, try cleaning the cartridge contacts. Use single cartridge mode Use the single cartridge mode to operate the printer with only one cartridge installed in the carriage. ● A cartridge is no plastic tape on page 91.
User Guide
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... from the paper tray, including both hands. 3. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Printer warning or error status Jams and paper-feed issues ●...
... from the paper tray, including both hands. 3. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Printer warning or error status Jams and paper-feed issues ●...
User Guide
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...HP Smart app, or the Cartridge access door lights up - Adjust the paper-width guides in the paper tray. ● Do not force paper too far inside the paper tray. ● If you might get a cartridge problem message from the paper tray - Ink cartridge issues ● Identify whether a cartridge has a problem ● Fix cartridge problems Identify whether a cartridge... has a problem If a cartridge has ...
...HP Smart app, or the Cartridge access door lights up - Adjust the paper-width guides in the paper tray. ● Do not force paper too far inside the paper tray. ● If you might get a cartridge problem message from the paper tray - Ink cartridge issues ● Identify whether a cartridge has a problem ● Fix cartridge problems Identify whether a cartridge... has a problem If a cartridge has ...
User Guide
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... the printhead, or you might have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. If you have colored paper loaded in the paper tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to begin printing.
... the printhead, or you might have a defective sensor. ● If cleaning the printhead does not solve the problem, contact HP support. If you have colored paper loaded in the paper tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to begin printing.
User Guide
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...behavior Paper tray light Ink error status Edge lighting Light behavior Cartridge Ink cartridge access door light Amber across the large light bar Blinking On for the On cartridge with issue Amber across the large light bar Blinking Blinking for more information. ● If the corresponding cartridge is not newly ...page 23. ● The printer receives a printing job, and detects that there is no paper in the HP printer software or the HP Smart app for the On cartridge with issue Cause and Solution To cancel the printing job, press (the Cancel button). Refer to load paper...
...behavior Paper tray light Ink error status Edge lighting Light behavior Cartridge Ink cartridge access door light Amber across the large light bar Blinking On for the On cartridge with issue Amber across the large light bar Blinking Blinking for more information. ● If the corresponding cartridge is not newly ...page 23. ● The printer receives a printing job, and detects that there is no paper in the HP printer software or the HP Smart app for the On cartridge with issue Cause and Solution To cancel the printing job, press (the Cancel button). Refer to load paper...
User Guide
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...Cartridge Ink cartridge access door light Cause and Solution corresponding cartridge. It must be closed to the right and close the Cartridge access door. Move the carriage to begin printing. Remove the corresponding cartridge, make sure the carriage is installed improperly, or still has plastic tape on page 63. ● The corresponding cartridge...error codes: Error Codes E0 E1 E2 E3 E4 E5 E6 E9 Description Unusable cartridge Paper size mismatch error Sensor/Paper length mismatch error Ink carriage stall Paper jam Scanner failure General printer error Update error ENWW Get help ...
...Cartridge Ink cartridge access door light Cause and Solution corresponding cartridge. It must be closed to the right and close the Cartridge access door. Move the carriage to begin printing. Remove the corresponding cartridge, make sure the carriage is installed improperly, or still has plastic tape on page 63. ● The corresponding cartridge...error codes: Error Codes E0 E1 E2 E3 E4 E5 E6 E9 Description Unusable cartridge Paper size mismatch error Sensor/Paper length mismatch error Ink carriage stall Paper jam Scanner failure General printer error Update error ENWW Get help ...
User Guide
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... many countries/regions, and partners with legal requirements such as needed to http://www.hp.com/recycle. Instead, you recycle used print cartridges and ink cartridges free of charge. ENWW Environmental product stewardship program 127 Chemical substances HP is listed at : www.hp.com/go/ reach. A chemical information report for the recycling of waste electrical and...
... many countries/regions, and partners with legal requirements such as needed to http://www.hp.com/recycle. Instead, you recycle used print cartridges and ink cartridges free of charge. ENWW Environmental product stewardship program 127 Chemical substances HP is listed at : www.hp.com/go/ reach. A chemical information report for the recycling of waste electrical and...
User Guide
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... 104 printer control panel locating 2 printer software (Windows) about 42 opening 40, 41 printer status report information on 51 buttons, control panel 4 C Cartridge access door locating 2 cartridge latch, cartridge locating 2 cartridges check ink levels 58 tips 57 clean document feeder 108 exterior 108 scanner glass 107 connectors, locating 3 control panel buttons 4 features 4 copy specifications 118...
... 104 printer control panel locating 2 printer software (Windows) about 42 opening 40, 41 printer status report information on 51 buttons, control panel 4 C Cartridge access door locating 2 cartridge latch, cartridge locating 2 cartridges check ink levels 58 tips 57 clean document feeder 108 exterior 108 scanner glass 107 connectors, locating 3 control panel buttons 4 features 4 copy specifications 118...
