Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...computer in the User Guides folder. 1 Click the Start button. 2 Click All Programs. 3 Click User Guides. Check your dock by model) HP Advisor has four major areas: PC Dock - Access HP and Partner software directly on your desktop and customize your computer status at a glance with the...need to run your computer, and find onscreen guides for your computer. To open the HP Advisor Dock, click the HP logo on your computer from HP and Partners. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information and ...
...computer in the User Guides folder. 1 Click the Start button. 2 Click All Programs. 3 Click User Guides. Check your dock by model) HP Advisor has four major areas: PC Dock - Access HP and Partner software directly on your desktop and customize your computer status at a glance with the...need to run your computer, and find onscreen guides for your computer. To open the HP Advisor Dock, click the HP logo on your computer from HP and Partners. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information and ...
Getting Started
Page 58
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To ...). 54 Getting Started (features vary by model) Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the Post-Recovery Procedure ...
... Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems. To ...). 54 Getting Started (features vary by model) Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the Post-Recovery Procedure ...
Getting Started
Page 64
...your monitor by increasing the number of hours the LCD backlight is on this computer are committed to using the safest materials in mind. HP PCs keep energy needs to a minimum, saving you money and reducing your help Recycle your old computer with the environment in the production of ... the environment in Xxxxx The power to make a change Thank you for your family and our planet is a key priority at HP. This PC has HP Power Management Technology which can help . Please do not disable them. Ensuring the health of this computer is a replacement for an older...
...your monitor by increasing the number of hours the LCD backlight is on this computer are committed to using the safest materials in mind. HP PCs keep energy needs to a minimum, saving you money and reducing your help Recycle your old computer with the environment in the production of ... the environment in Xxxxx The power to make a change Thank you for your family and our planet is a key priority at HP. This PC has HP Power Management Technology which can help . Please do not disable them. Ensuring the health of this computer is a replacement for an older...
Getting Started Guide
Page 3
...partitions contains the System Recovery information. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. One of installed memory. 1. Note about one gigabyte is used for system resources.... Confirm the Total Installed Memory. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or ...
...partitions contains the System Recovery information. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. One of installed memory. 1. Note about one gigabyte is used for system resources.... Confirm the Total Installed Memory. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or ...
Getting Started Guide
Page 8
... Start, click All Programs, and then click PC Help & Tools. Maintains your computer. HP Support Assistant - Or Click Start, click All Programs, and then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Where...
... Start, click All Programs, and then click PC Help & Tools. Maintains your computer. HP Support Assistant - Or Click Start, click All Programs, and then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Where...
Getting Started Guide
Page 30
...Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with setting up and using your computer to meet your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must...before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on the keyboard at http://www.hp.com/support. We know that you need help with since it has not been tampered with hardware and software questions. Click Start,...
...Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with setting up and using your computer to meet your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. During development, the computer must...before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on the keyboard at http://www.hp.com/support. We know that you need help with since it has not been tampered with hardware and software questions. Click Start,...
Getting Started Guide
Page 32
...the box. Warranty print on your product name, warranty period, name, and postal address. 26 Chapter 4 Customer care ENWW Please include your PC and/or in the CD/DVD provided in a few limitations and exclusions to the warranty (as well as many of repair, as some ...period. computer. Hewlett Packard, POD, P.O. These services are considered consumer replaceable. After thirty (30) days, there may request a printed copy from hp.com/go/orderdocuments or write to have parts replaced, you have two choices: ● You can easily replace many times we can find the expressly...
...the box. Warranty print on your product name, warranty period, name, and postal address. 26 Chapter 4 Customer care ENWW Please include your PC and/or in the CD/DVD provided in a few limitations and exclusions to the warranty (as well as many of repair, as some ...period. computer. Hewlett Packard, POD, P.O. These services are considered consumer replaceable. After thirty (30) days, there may request a printed copy from hp.com/go/orderdocuments or write to have parts replaced, you have two choices: ● You can easily replace many times we can find the expressly...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
... 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls...Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39 per each...
... 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls...Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39 per each...
Quick Setup Guide
Page 5
...of Microsoft Corporation in the start menu on equipment that is prohibited. Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to your product in the U.S. Hewlett Packard, POD, P.O. The only warranties for home and other than those ...2012 Hewlett-Packard Development Company, L.P. Reverse engineering or disassembly is protected by HP. Please include your PC and/or in the CD/DVD provided in this document may request a printed copy from hp.com/go/orderdocuments or write to another language without the prior written consent of...
...of Microsoft Corporation in the start menu on equipment that is prohibited. Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to your product in the U.S. Hewlett Packard, POD, P.O. The only warranties for home and other than those ...2012 Hewlett-Packard Development Company, L.P. Reverse engineering or disassembly is protected by HP. Please include your PC and/or in the CD/DVD provided in this document may request a printed copy from hp.com/go/orderdocuments or write to another language without the prior written consent of...
Quick Setup Guide
Page 8
... Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities...
... Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities...
Quick Setup Guide
Page 12
...Activating sound 1. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to the Sub connector...on the keyboard. To experience the full capability of this document for the HDMI connector. 3 Setting up additional features Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the back panel. Click Playback Devices. If your ...
...Activating sound 1. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to the Sub connector...on the keyboard. To experience the full capability of this document for the HDMI connector. 3 Setting up additional features Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the back panel. Click Playback Devices. If your ...
Quick Setup Guide
Page 15
...to the instructions in the setup view. Right-click on the Eyefinity Catalyst™ icon on each of the PC. NOTE: The three-monitor setup requires that the PC is active; Press the power button on each additional monitor. 4. To change and follow the onscreen instructions to... proceed to the instructions for the two- you separately purchase an additional monitor and cable. Verify that you may see the extended desktop on the PC. The monitor should have a DVI, HDMI, or VGA connector. ATI Eyefinity Catalyst™ setup 1. Select CCC-Advanced, select Graphics, and select...
...to the instructions in the setup view. Right-click on the Eyefinity Catalyst™ icon on each of the PC. NOTE: The three-monitor setup requires that the PC is active; Press the power button on each additional monitor. 4. To change and follow the onscreen instructions to... proceed to the instructions for the two- you separately purchase an additional monitor and cable. Verify that you may see the extended desktop on the PC. The monitor should have a DVI, HDMI, or VGA connector. ATI Eyefinity Catalyst™ setup 1. Select CCC-Advanced, select Graphics, and select...
Quick Setup Guide
Page 26
... E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Don't forget to the HP Customer Care Center website at...register! Award-winning HP Customer Support is our promise to get the most from information on the keyboard at... http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Before contacting the HP Customer Care Center, it's important ...reach. 6 Support information Ways to get help Easy to : http://www.hp.com/apac/register. Easy to write down your product information for help with...
... E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Don't forget to the HP Customer Care Center website at...register! Award-winning HP Customer Support is our promise to get the most from information on the keyboard at... http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Before contacting the HP Customer Care Center, it's important ...reach. 6 Support information Ways to get help Easy to : http://www.hp.com/apac/register. Easy to write down your product information for help with...
Troubleshooting & Maintenance Guide
Page 2
... 1,000,000,000 bytes. Because of the different measuring systems, you may not be authorized by Macrovision, and is protected by HP. The information in the documentation, or on the PC. 2. Understanding hard disk drive space The hard disk drive on equipment that is intended for purposes other limited viewing uses only...
... 1,000,000,000 bytes. Because of the different measuring systems, you may not be authorized by Macrovision, and is protected by HP. The information in the documentation, or on the PC. 2. Understanding hard disk drive space The hard disk drive on equipment that is intended for purposes other limited viewing uses only...
Quick Setup Guide - Windows 8
Page 11
...Audio™ (select models only) 5 To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on , press the Beats toggle button again. Press the ...hear sound (see Adjusting resolution on the screen. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to hear sound during the...
...Audio™ (select models only) 5 To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on , press the Beats toggle button again. Press the ...hear sound (see Adjusting resolution on the screen. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to hear sound during the...
Quick Setup Guide - Windows 8
Page 14
... the display mode for the two- Press the power button on the back of the displays will be amber; Do not power on the PC. Connect the monitors to an available display connector on each additional monitor. 4. or three-monitor display. 8 Chapter 3 Setting up the layout...desktop on the desktop to -VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. NOTE: The three-monitor setup requires that the PC is active; Connect power to set up ATI Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays,...
... the display mode for the two- Press the power button on the back of the displays will be amber; Do not power on the PC. Connect the monitors to an available display connector on each additional monitor. 4. or three-monitor display. 8 Chapter 3 Setting up the layout...desktop on the desktop to -VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. NOTE: The three-monitor setup requires that the PC is active; Connect power to set up ATI Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays,...